Clarity U-PAD2 Manual Download Page 32

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U-PAD2 A/D Converter

5 Troubleshooting

5.3.1.1 Reinstallation of drivers using the System Restore Point

Use the

System Restore Point

MS Windows XP and later

to uninstall

the incorrect drivers.

Go to

Start

–

Programs

–

Accessories

–

System Tools

–

System Restore

Windows XP or press the

Windows

key on your keyboard and type

"System Restore" in the search field and click on the found item in
Windows Vista/7/8.1.
In the

System Restore

dialog use the

Restore my computer to an earlier

time

in Windows XP or

Choose a different restore point

in Vista/7/8.1/10

option and press the

Next

button.

In the next dialog select a restore point from a time before the incorrect
driver was installed.

Caution:

Any software or hardware that was installed after the moment of the
selected restore point will be removed from your system.

Reinstall

Clarity

and then restart the PC.

Windows

should now correctly identify and install the drivers.

- 28 -

Summary of Contents for U-PAD2

Page 1: ... A D CONVERTER Clarity Hardware ENG Code Rev M106 80B Date 8 24 2020 Phone 420251013400 DataApex Ltd Fax 420251013401 Petrzilkova 2583 13 clarity dataapex com 15800Prague 5 www dataapex com The Czech Republic ...

Page 2: ...ed with the icon Clarity DataApex and are trademarks of DataApex Ltd Microsoft and WindowsTM are trademarks of Microsoft Corporation DataApex reserves the right to make changes to manuals without prior notice Updated manuals can be downloaded from www dataapex com Author zte ...

Page 3: ...2 Method Setup Measurement 18 4 3 Digital Inputs and Outputs 19 4 4 Device Monitor 20 5 Troubleshooting 21 5 1 Locate your problem 21 5 2 Problems with U PAD2 22 5 2 1 How to check the U PAD2 driver 23 5 3 Manual installation 25 5 3 1 Installation and reinstallation in Windows XP and later 25 5 3 1 1 Reinstallation of drivers using the System Restore Point 28 5 3 2 Reinstallation of drivers in Win...

Page 4: ... WORK1 capitals indicates the name of the file and or directory ACTIVE capitalitalics marks the state of the station or its part The bold text is sometimes also used for important parts of the text and the name of the Clarity station Moreover some sections are written in format other than normal text These sections are formatted as follows Note Notifies the reader of relevant information Caution W...

Page 5: ...ssity of switching the computer off Fig 1 U PAD2 Brief technical overview 2 data acquisition channels jointly isolated from USB ground 2 digital inputs 2 digital outputs also designed as relay contacts USB interface excellent reliability and temperature stability 1 1 Side panel of the U PAD2 device The side panel contains USB connector and green LED indicating the status of the device Fig 2 Side p...

Page 6: ...ntegration Advantages of the U PAD2 A D converter No loss of input signal during integration There are no time delays during which the converter fails to integrate the input signal No continuous servicing of the input analog switches which would otherwise cause errors offset noise Substantially smaller amounts of data entering the computer due to individual data items already representing partial ...

Page 7: ... with supported Windows OS Software Windows 10 8 1 32 and 64 bit 7SP1 64 bit 7SP1 32 bit Clarity Clarity Lite Yes from 6 2 Yes from 3 0 Yes from 2 5 CSW32 No No No Windows 8 1 supported from Clarity Lite 4 0 3 Tab 2 Hardware and Software Compatibility with obsolete Windows OS Software Windows XPSP3 VistaSP2 64 bit VistaSP2 32 bit 2000 Clarity Clarity Lite Yes from 2 4 4 to 7 4 1 Yes from 3 0 to 7 ...

Page 8: ...e DVD ROM Caution Install Clarity before plugging in any devices The drivers were copied to your computer during the installation of the Clarity software Plug the U PAD2 device into the USB slot and the Found New Hardware Wizard will appear Fig 3 Found New Hardware Wizard Step 1 Select No not this time and click Next Fig 4 Found New Hardware Wizard Step 2 Select Install the software automatically ...

Page 9: ...rocess the Hardware Installation dialog with information that the software for U PAD2 has not passed the Windows Logo testing may appear Fig 5 Windows Logo Testing Message Click the Continue Anyway button Finally the Found New Hardware Wizard will display the Completing the Found New Hardware Wizard dialog Click the Finish button The driver is now installed proceed to the chapter Standard cable fo...

Page 10: ...connector female The following cables can be connected to this CINCH connector A cable terminated with free leads red shielding digital ground for direct connection to the chromatograph A cable terminated with a button for cases where a starting contact is not available and it is necessary to perform a manual start Both types of cables are supplied for each starting cable Digital output cables Rel...

Page 11: ...of signal cables Signal inputs of the A D converters are symmetrical red white and analogue ground copper braiding Caution Shielding must be connected It serves not only as the shielding but also as the analogue earth against which the measurement takes place In the case of asymmetrical output of a detector only two connectors shielding must be connected to the white lead No lead of the signal cab...

Page 12: ...ge of the TTL level 5 V 0 V or to a connection by any contact button contact of relay The input implicitly reacts to a change from HIGH to LOW contact closure The input function may be altered by changing the Down option to Up in the External Start Stop section of the Method Setup Measurement dialog accessible from the Instrument window using the Method Measurement command For schemes and hints de...

Page 13: ...e the System Configuration dialog accessible from the Clarity window using the System Configuration command Press the Add button See Fig 8 on pg 9 to invoke the Available Control Modules dialog You can specify the searching filter to simplify the finding of the driver Select the U PAD2 and press the Add button The DataApex U PAD2 Setup dialog will appear 9 ...

Page 14: ... of the System Configuration dialog Drag and drop the U PAD2 icon from the Setup Control Modules list on the left side of the System Configuration dialog to the desired Instrument tab on the right side or use the button to do so Set the Ext Start Dig Input and Ready Dig Output numbers for your acquisition card according to the wires being used for synchronization Note The configuration dialog of t...

Page 15: ...the particular signal is connected is listed to the right of the detector name in the Setup Control Modules section Fig 10 System Configuration multiple instruments Note Each independent Clarity Instrument must have separate Ext Start Dig Input and Ready Dig Output pins configured according to the actual wiring Note A larger number of Instruments can be set than the amount you have purchased You w...

Page 16: ...le described in Fig 11 on pg 12 all signals from U PAD2 1 as well as all signals from U PAD2 2 are assigned to the Instrument 1 While there are several cards assigned to the same Instrument it is necessary to select which card will be used for Ext Start Dig Input and Ready Dig Output signals All added A D converters e g U PAD2 must have their drivers properly installed There must be correct number...

Page 17: ...f connected signal it is not going to be changed often Fig 12 DataApex U PAD2 Setup Device Shows the serial number of selected U PAD2 If more than one U PAD2 is attached to the PC this field serves for defining which U PAD2 will be added and configured first or in case of removing one U PAD2 from the configuration for specifying which one is still connected Number of Channels Indicates the number ...

Page 18: ... Field for entering a name of the y axis in the graph of the measured signal Units Field for entering the unit symbol along with the prefix Coefficient Allows to enter the coefficient between the selected units and mV default Autoprefix Allows to enter the unit prefix In graphs units will be scaled automatically while in the tables units with the prefix entered will be used Synchronize Start with ...

Page 19: ...es Allows to change the names of digital outputs These names will be used in the Digital Output Control dialog in the chapter Digital Inputs and Outputs on pg 19 Fig 15 Digital Output Names Supply Frequency Allows to change the Mains Supply Frequency Suppression It is used for suppressing the interference on the specified frequency level This setting influences the sampling frequency as well Note ...

Page 20: ...channel configured on the Clarity Instrument this control is not accessible Range Selects the input voltage range in mV The selected range corresponds to the maximum output voltage of the detector that the A D converter can still process In case the detector unit conversion is set in Detector Units dialog the range will be shown in detector units according to the conversion while the corresponding...

Page 21: ...peaks but it also means a larger amount of data which affects the size of the resulting chromatogram and the speed of its processing Sample rate sufficient for successful peak detection is about 20 samples per narrowest peak A higher sampling rate also increases the amount of noise and you need to set the Peak Width parameter accordingly in the Integration Table on the Method Setup Integration tab...

Page 22: ...ernal signal terminates the analysis in progress and at the same time starts a new one The first signal starts the analysis the second signal terminates it and at the same time starts a new one the so called continuous measurement Start Stop The external signal starts and stops an analysis The first signal starts the analysis the second signal stops it etc Down The station reacts to changes in vol...

Page 23: ...ts can be controlled from the following places in Clarity Standard assignment of external Ext Start Dig Input and Ready Dig Output can be changed in the System Configuration dialog in the Fig 8 on pg 9 Note The assigned input and output is then automatically used in the ACTIVE sequence for synchronization with the autosampler Digital outputs of U PAD2 dialog Device Monitor dialog In the Method Set...

Page 24: ...witched off gray icon to logical zero LOW Descriptions Shows the description indicating the meaning of individual input The names of all digital inputs can be set in the DataApex U PAD2 Setup dialog Output no Lists the serial numbers of individual outputs Current State Indicates the current status of the particular output which also works as relays Green light corresponds to logical one HIGH light...

Page 25: ... The name of the window dialog is visible in its header Note Names of individual Clarity Instruments appear in the header instead of the common term Instrument Tab 3 List of windows and dialogs Dialogs Clarity pg 33 Data Acquisition pg 35 Instrument pg 33 Method Setup pg 33 Sequence pg 33 Single Analysis pg 33 System Configuration pg 33 pg 35 pg 22 Tab 4 List of Error messages Error Messages Canno...

Page 26: ...vice will not invoke the DataApex U PAD2 Setup dialog l Clarity will issue an error message DataApex U PAD2 SN XX Device not found when starting Clarity l The Data Acquisition icon in the Instrument window is not active this problem may also have another cause For more details see the chapter Data Acquisition non functional on pg 33 Solution When one of these problems occur first check if the U PA...

Page 27: ...he resulting list for item Chromatography Devices U PAD 2 0 DataApex In the following image all drivers except the U PAD 2 0 driver are installed correctly Fig 20 Device Manager in Windows XP Error status of the driver may be one of the following If the Chromatography Device U PAD 2 0 DataApex item does not appear then the driver has not been installed Solution Reinstall the driver manually as des...

Page 28: ...licking on the Enable this device button The item does appear and there are no error symbols around it A driver for a different type of Windows operating system was possibly installed thereby replacing the correct driver Solution Uninstall the incorrect driver and install the correct one as described in the chapter Installation and reinstallation in Windows XP and later on pg 25 24 ...

Page 29: ...computer During start up Windows should automatically recognize the new Plug and Play device and start the Add Hardware Wizard Note If the wizard does not occur use the Start Control Panel Add Hardware to invoke installation Fig 21 Step 1 of Hardware Installation Wizard Click the Next button Fig 22 Step 2 of Hardware Installation Wizard Select No not this time and click Next 25 ...

Page 30: ... list or specific location Advanced option and click Next Fig 24 Step 4 of Hardware Installation Wizard Select Don t search I Will choose the driver to install and click the Next button Fig 25 Step 5 of Hardware Installation Wizard To be sure that Windows install the correct driver click the Have Disk button 26 ...

Page 31: ...ile and click the Open button Now you are back in the Install From Disk dialog displaying the correct path to the CSWUPAD2 INF file Click the OK button Note The driver is also located on the Clarity installation DVD ROM in the HW_DRIVERS UPAD2 subfolder Fig 27 Step 7 of Hardware Installation Wizard l Now the Hardware Update Wizard shows the correct driver to be installed in Windows Click the Next ...

Page 32: ...d click on the found item in Windows Vista 7 8 1 In the System Restore dialog use the Restore my computer to an earlier time in Windows XP or Choose a different restore point in Vista 7 8 1 10 option and press the Next button In the next dialog select a restore point from a time before the incorrect driver was installed Caution Any software or hardware that was installed after the moment of the se...

Page 33: ... PAD2 driver you can open its Properties and Update this driver In the manual installation process select the correct drivers analogically to the description in the chapter Installing the correct driver manually on pg 30 If the correct driver cannot be determined the last installed driver will have to be removed Caution This procedure can be used safely only if you did not install any other hardwa...

Page 34: ... manually described in the chapter Installing the correct driver manually on pg 30 without restarting the PC 5 3 2 2 Installing the correct driver manually The following procedure described step by step can be applied under any circumstances Invoke the Start Control Panel Add Remove Hardware command In the first dialog click the Next button Fig 30 Step 1 of Add Remove Hardware Wizard Select Add Tr...

Page 35: ...vices list select the Add a new device and click the Next button Fig 32 Step 3 of Add Remove Hardware Wizard Select No I want to select the hardware from a list and click the Next button Fig 33 Step 4 of Add Remove Hardware Wizard Select the Other Devices category and click the Next button 31 ...

Page 36: ...d C CLARITY BIN by default in the HW_DRIVERS UPAD2 subfolder Then click the OK button Fig 35 Step 6 of Add Remove Hardware Wizard In the Models list select the U PAD 2 0 DataApex and click the Next button In the remaining dialogs press the Next button Restart the PC Re check the driver in the Device Manager as described in the chapter Reinstallation of drivers in Windows 2000 on pg 29 32 ...

Page 37: ...the symbols of the Instruments or the title DEMO in the Clarity window header In case of Clarity DEMO use the Windows Start menu to locate the Clarity DEMO group in the All Programs section and select the Remove Clarity item there Then use the correct Clarity installation DVD to install the full version In case of the Clarity Offline station remove the HW key with the Offline license and insert ke...

Page 38: ... have a licence purchased for data collection from a smaller number of Instruments Fig 39 Small number of Instruments purchased Open the System Configuration dialog from the Clarity window using the System Configuration command and check the tab of the corresponding Instrument Instrument X Blue symbol of the curve in the tab header indicates that Instrument is not usable for measuring Solution Che...

Page 39: ...ialog from the Clarity window using the System Configuration command and check the tab of the corresponding Instrument Instrument X If it only has the detector signals from the DataApex DEMO detector it is necessary to reconfigure it You can find more information how to add a detector in the chapter Clarity Configuration on pg 9 Make sure that you have installed a full version of Clarity If this i...

Page 40: ... the 1st channel AGND Ground of the analog channels IN1 Digital input of the 1st channel Used as an External Start marker of the 1st channel OUT1 1st Digital output Digital outputs are controlled by Event Table ACTIVE sequence Device Monitor dialog and Digital outputs of DataApex U PAD2 dialog DGND Ground of the digital inputs and outputs OUT1S1 OUT1S2 Digital outputs 1st relay contact Contact is ...

Page 41: ...he maximum switched voltage is 100 V and the contact resistance is 150 mΩ The relay is on state closed at level LOW of a relevant digital output Digital Inputs The U PAD2 A D converter contains two digital TTL inputs IN1 IN2 Caution A resistor must be inserted e g in the connector proper to restrict the diode current to 10 mA max To suppress contact bouncing the digital inputs are equipped with mo...

Page 42: ...cifications 6 3 U PAD2 CE conformity declaration Fig 43 CE Conformity declaration U PAD2 6 4 Technical Data Tab 6 Technical data of the U PAD2 device Parameter Description Converter type 24 bit δΣ delta sigma Analog inputs differential 38 ...

Page 43: ... Hz mains frequency filter Non linearity 0 003 Digital inputs 2 TTL 5 V Digital outputs 2 TTL 5 V maximum current load 20 mA also as relay contacts switching contacts rating max switching current 0 5 ADC max contact resistance 150 mΩ max voltage 100 V Dimensions 100 x 55 x 16 mm Weight 110 g Power supply from the PC via the USB cable Tab 7 Typical noise free resolution for various acquisition spee...

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