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Clarity BT914, User Manual

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Clarity BT914 User Manual Download Page 58

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•   Eliminate any background noise.  Mute the cordless handset 

before dialing, or dial from another room in your home with 
less background noise. 

•   If you have changed your telephone service to digital ser-

vice from a cable company or a VoIP service provider, the 
telephone line may need to be rewired to allow all existing 
telephone jacks to work.  Contact your service provider for 
more information.  

The answering system does not answer after cor-

rect number of rings or does not record messages. 
•   Make sure the answering system is on.  When the answer-

ing system is on, the handset shows 

ANS ON. 

•   If toll saver is selected, the number of rings changes to two 

when there are new messages.  

•   If the memory is full or the answering system is off, the 

answering system answers after 10 rings. In some cases, the 
answering system is affected by the ringing system used by 
the telephone service provider. 

•   Make sure the memory of the answering system is not full.  

When the answering machine memory is full, it does not 
record new messages until some old messages are deleted.

•   If you subscribe to voicemail service, change the number of 

rings so that your answering machine system answers be-
fore your voicemail answers.  To determine how many rings 

FREQUENTLY ASKED QUESTIONS

Summary of Contents for BT914

Page 1: ...BT914 Amplified Big Button Cordless Phone with Bluetooth Connectivity User Guide ...

Page 2: ...2 ...

Page 3: ...to persons read and follow these instruc tions 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the tele phone 3 Avoid contact with liquids Do not locate base unit or handset near water for example near a bathtub wash basin sink or laundry tub in a wet basement or near a swimming pool 4 Avoid using a telephone other than a cordless type during a storm There m...

Page 4: ...ate this telephone using the electrical voltage as stated on the base unit or the owner s manual If you are not sure of the voltage in your home consult your dealer or local power company 10 Do not allow anything to rest on the power cord or locate this product in an area where the power cord is likely to be damaged by furniture or foot traffic 11 Do not overload wall outlets or extension cords as...

Page 5: ...been damaged if the telephone exhibits a distinct change in performance if the telephone does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions Improper adjust ment may require extensive work by a qualified techni cian to restore the telephone to normal operation if the telephone does not operate normally by follo...

Page 6: ...en dropped or damaged or if the product has come into contact with liquids 22 Use only the AC adapter provided with this product or a replacement AC adapter provided by Clarity 23 This phone amplifies sound to loud volumes To prevent hearing damage all users of the phone should be informed of the high volume capability of the phone and children should only use the phone when supervised by an adult...

Page 7: ...ing you should A Set the volume control in a low position and gradu ally increase the volume as needed Before pressing the BOOST button reduce the volume to the lowest level Use the phone on the lowest volume setting as possible B Limit the amount of time you use the telephone at high volume levels 25 If you experience a skin irritation after using this product discontinue use and contact Clarity ...

Page 8: ...d 3 Exercise care in handling batteries in order not to short the battery with conducting materials such as rings bracelets and keys The battery or conduction material may over heat and cause burns 4 Remove batteries when they are discharged and when the equipment will not be used for an extended period of time Dispose of batteries according to local environ mental laws 5 Do not disassemble heat c...

Page 9: ...ace the base unit Place it at a convenient high and central location with no obstructions between the handset and base unit in an indoor environment Place it away from electronic appliances such as televisions microwave ovens radios personal computers wireless devices or other cordless phones Avoid facing radio frequency transmitters such as external antennas of mobile phone cell stations Avoid pl...

Page 10: ... is normally less than outdoors CONNECTING THE ANSWERING MACHINE BASE STATION 1 Plug the telephone line into the jack located on the back of the base station Plug the other end of the telephone line into a phone wall outlet 2 Plug the power supply cord into the jack located on the back of the base station Plug the other end of power supply line cord into an electrical outlet Always use the cables ...

Page 11: ...t it Use only the power adapters supplied with this product Even if you do not subscribe to any conventional telephone service you can pair a Bluetooth enabled cell phone to your telephone base see Bluetooth and use the cell line alone without plugging in a telephone line cord If you subscribe to telephone service from a cable company or a VoIP service provider contact your cable VoIP service prov...

Page 12: ...rchase replacement batteries go to any store that sells batteries NiMH AAA 1 2V 500mAh Charge the batteries Once you have installed the batteries the screen indicates the battery status Note For best performance keep the handset in the telephone base or charger when not in use The batteries are fully charged after 16 hours of continuous charging INSTALLING THE BATTERIES ...

Page 13: ...The screen shows Low Battery and the battery symbol flashes The battery has enough charge to be used for a short time Charge without interruption at least 30 minutes The screen shows Handset X The battery is charged To keep the bat tery charged place it in the telephone base or charger when not in use Note If you place the handset in the telephone base or charger without inserting the batteries th...

Page 14: ...NT Rechargeable batteries Exercise care in handling batter ies in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe matter Do not burn or puncture the bat...

Page 15: ...year and then press SELECT 2 Use the dialing keys 0 9 to enter the hour and minute 3 Press the UP or DOWN arrow keys to choose AM or PM and then press SELECT to save To skip setting press the Red phone button After the setting for the date and time the handset will display Voice guide to and set up Ans sys alternatively Set answering system through voice guide This feature assists you to do the ba...

Page 16: ... IMPORTANT Check for a dial tone by pressing Green phone Flash button If you hear a dial tone the installation is successful If you do not hear a dial tone Make sure the installation procedures described above are properly done It may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be r...

Page 17: ...set is out of range the handset displays Out of range or and no pwr at base alternately If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press the Green phone Flash button or Cell phone button Move closer to the telephone base and then press the Green phone Flash button or Cell phone button to answer the call If the hand...

Page 18: ...18 19 17 15 14 12 11 10 9 8 7 13 16 6 5 2 1 4 3 18 GETTING TO KNOW YOUR HANDSET ...

Page 19: ...up while in a menu or in the phonebook caller ID log or redia list Move the cursor to the right when entering num bers or names 4 Cell phone button Make or answer a cell call Answer an incoming cell call when you hear a call waiting alert 5 Green Phone Flash button Make or answer a home call Answer an incoming home call when you hear a call waiting alert GETTING TO KNOW YOUR HANDSET ...

Page 20: ...a call press to switch to tone dialing temporarily 8 Speakerphone button Make or answer a call using the handset speaker phone During a call press to switch between the speaker phone and the handset 9 Redial Pause RD P Press repeatedly to review the redial list Press and hold to insert a dialing pause while entering a number 10 Menu Select Show the menu While in a menu press to select an item or s...

Page 21: ... press and hold to return to idle mode without mak ing changes 12 Down Arrow key CID Review the caller ID log when the phone is not in use Decrease the listening volume during a call or mes sage playback Scroll DOWN while in a menu or in the phone book caller ID log or redial list Move the cursor to the left when entering num bers or names 13 0 key Press to add a space when entering names GETTING ...

Page 22: ...ophone 17 Volume Up and Down Arrows These buttons can increase and decrease the volume during a call 18 Boost Button This button gives a boost of volume This button in conjunction with the Volume UP Arrow key can make the phone amplified up to 40 db 19 Visual Indicator This light will flash for an incoming call and will also be on during a call if Auto Boost activated Note Idle mode is when the ph...

Page 23: ...23 6 10 9 1 7 2 5 3 8 4 GETTING TO KNOW YOUR BASE ...

Page 24: ... a message Press twice to play the previous message 4 Power button Turn the answering system on or off 5 Bluetooth 1 and Bluetooth 2 Headset Press to connect the paired Bluetooth device Press and hold to add or replace a Bluetooth device 6 Vol Vol Adjust the volume during message playback Adjust the telephone base ringer volume when the phone is not in use GETTING TO KNOW YOUR BASE ...

Page 25: ...ed with a Bluetooth device Flashes when the telephone base is in discoverable mode About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are trans mitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless tele phone conversations could be intercepted by radio ...

Page 26: ... cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving...

Page 27: ... service Bluetooth wireless technology operates within a short range a maximum of approximately 30 feet When you pair a Bluetooth cell phone to the telephone base place your Bluetooth cell phone closer to the telephone base to maintain sufficient signal strength For optimal performance keep your cell phone within 15 feet of the telephone base while using the cell line 1 Choose a slot to pair the c...

Page 28: ...icon Bluetooth 1 or Bluetooth 2 displays The corresponding device light Bluetooth 1 or Blue tooth 2 Headset turns on If the pairing fails turn off the Bluetooth feature on your cell phone and on the BT914 by pressing Bluetooth1 or Bluetooth 2 Headset Then repeat the steps above to pair and connect again In some cases it may take you a few attempts to com plete the pairing process Pair and connect ...

Page 29: ...luetooth 2 Headset light turns on Download contacts from your Bluetooth cell phone 1 Press MENU when the phone is not in use 2 Scroll to Bluetooth and then press SELECT 3 Scroll to Download PB and then press SELECT 4 Scroll to select the desired cell phone and then pre SELECT Note For certain cell phones you may need to press a key on your cell phone to confirm the phonebook downloaded The perform...

Page 30: ...ne memory For more information on how to transfer contacts from your SIM card to your cell phone memory see the user s manual of your cell phone 1 Press MENU when the phone is not in use 2 Press the UP or DOWN arrow keys until the screen displays the desired feature menu 3 Press SELECT to enter that menu To return to the previous menu press the Red phone button To return to the idle mode press and...

Page 31: ...peed dial voicemail number to key 1 Voicemail _ Clr voicemail Turn off the voice mail indicators see the note below N A Key tone Turn an audible beep on or off whenever a key is pressed On Off Home area code Enter your home area code if you dial only seven digits for local calls Home area code _ _ _ Dial mode Set the telephone to be touch tone or pulse dialing Touch tone Pulse HANDSET MENU ...

Page 32: ...Note Use the Clr voicemail feature when the telephone indi cates there is a new voicemail but there is none For example when you have accessed your voicemail while away from home The Clr voicemail feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal that turns on the ...

Page 33: ...ume and then press SELECT to save Note if the handset ringer volume is set to off that handset is silenced for all incoming calls except paging tone Ringer tone handset You can choose from ten different ringer tones 1 Press MENU when the handset is not in use 2 Scroll to Ringers and then press SELECT 3 Scroll to choose Home ringtone or Cell ringtone and then press SELECT 4 Press the UP or DOWN arr...

Page 34: ...onth date and year and then press SELECT 4 Use the dialing keys 0 9 to enter the hour and minute 5 Press the UP or DOWN arrow keys to choose AM or PM and then press SELECT to save Make a home call Press the Green Phone Flash button or the Speakerphone button and then dial the telephone number Make a cell call Press the Cell phone button Enter the telephone num ber and then press the Cell phone but...

Page 35: ...e base and the cell phone such as large furniture or thick walls Answer a home cell call Press the Green Phone Cell phone speakerphone button or any dialing key End a home cell call Press the Red Phone button or put the handset to the telephone base or charger Speakerphone During a call press the Speakerphone button to switch between speakerphone and normal handset use Volume During a call press t...

Page 36: ...ear the other party but the other party cannot hear you 1 During a call press MUTE The handset displays Muted 2 Press MUTE again to resume the conversation The hand set displays Microphone on Call waiting When you subscribe to call waiting service from your tele phone service provider you hear an alert tone if there is an incoming call while you are on another call Call waiting on the home line Pr...

Page 37: ...The base will still ring unless you have turned the base ringer off Press the Red Phone button or MUTE on the handset The handset displays a bell with a line through it Note The base will still ring even if you temporarily silence the handset The base will not ring if you turned the base ringer off Temporary tone dialing If you have pulse rotary service only you can switch from pulse to dialing te...

Page 38: ...Red Phone button or any dial ing key on the handset OR Place handset in the telephone base or charger Note Do not press and hold FIND for more than four seconds It may lead to handset deregistration Redial list Each handset stores the last 10 telephone numbers dialed When there are already 10 entries the oldest entry is deleted to make room for the new entry To review and dial a number from the re...

Page 39: ...sets BT914HS for this telephone base You can register up to five handsets to the telephone base When a handset is on a home call press the Green phone button or Speakerphone button on another handset to join the call Press the Red phone button to exit the call The call continues until all handsets hang up Intercom Use the intercom feature for conversations between two devices 1 Press MENU on your ...

Page 40: ...s to scroll to Intercom and then press SELECT The current call is put on hold Use the dialing keys to enter a destination device dumber 3 To answer the intercom call press the Green phone but ton Cell phone button Speakerphone button or any dialing key on the destination handset You can now have a private conversation before transferring the call 4 To transfer the call press the Red phone button o...

Page 41: ...phone continues to ring To answer a cell call press the Red phone button to end the intercom call The telephone continues to ring Then press the Cell phone button Phonebook The phonebook can store up to 1000 entries and are shared by all system handsets To add a phonebook entry 1 Press MENU when the phone is not in use 2 Scroll to Phonebook and then press SELECT 3 Press SELECT again to choose Add ...

Page 42: ...r to the left or right Press and hold RD P to insert a dialing pause for entering phone numbers only Press 0 to add a space for entering names only Press to add or to add for entering phone numbers only Press 1 to enter punctuation for entering names only To review and dial from the phonebook Entries are sorted alphabetically 1 Press the UP arrow key when the phone is not in use 2 Scroll to browse...

Page 43: ...SELECT to save To delete a phonebook entry 1 When the desired entry displays press MUTE X 2 When the screen displays Delete entry press SELECT To delete all phonebook entries 1 Press MENU when the phone is not in use 2 Scroll to Phonebook and then press SELECT 3 Scroll to Delete all and then press SELECT 4 When the screen displays Delete all press SELECT Caller ID This product supports caller ID s...

Page 44: ...ave not been reviewed in the caller ID log If you want to erase the missed call indicator press and hold the Red phone button on the idle handset To review and dial a number in the caller ID log 1 Press the DOWN arrow key when the phone is not in use 2 Scroll to browse through the caller ID log When the de sired entry appears Press repeatedly to show different dialing options Press 1 repeatedly if...

Page 45: ...er ID log entry When the desired caller ID long entry displays press MUTE X To delete all caller ID log entries Press MENU when the phone is not in use Scroll to Caller ID log and then press SELECT Scroll to Delete all and then press SELECT twice About answering system and voicemail service For message recording your telephone has a built in answer ing system and it also supports voicemail service...

Page 46: ...he design of telephone base You cannot change the maximum number of messages that can be recorded This may vary with your telephone service plan fee may apply Contact your telephone service provider for more infor mation Method to retrieve messages Usually there are two ways to re trieve messages Press a button on the telephone base or Access remotely with an access code To retrieve messages you n...

Page 47: ...ions Announcement Play record or delete an announcement for incoming calls Play 2 Del 3 Rec 7 Delete all old Delete all old reviewed messages N A Record memo Record a memo as reminders for yourself or others using the answering system N A Answer on off Turn on or off the answering system On Off Voice guide Follow audio instructions to set basic features N A TELEPHONE OPERATIONS ...

Page 48: ...e callers while they are leaving messages to you Set the number of times the telephone rings before the answering system answers Set a two digit security code to access the answering system remotely from any touch tone telephone Set to alert you when you have new messages The language the answering system speaks to you On Off 3 2 Toll saver 6 5 4 19 On Off English Français TELEPHONE OPERATIONS ...

Page 49: ...you are done After the tone speak towards the handset microphone Press 5 when done Set number of rings You can set the answering system to answer an incoming call after 2 3 4 5 or 6 rings or toll saver If you choose toll saver the answering system answers a call after 2 rings when you have new messages or after 4 rings when you have no new messages 1 Press MENU when the phone is not in use 2 Scrol...

Page 50: ...ess the UP or DOWN arrow key to choose On or Off 6 Press SELECT to save and you hear a confirmation tone Use your built in answering system Turn the answering system on or off The answering system must be turned on to answer and re cord messages Press the Power button on the telephone base to turn the built in answering system on or off Message playback at the telephone base When you have received...

Page 51: ...er volume Press Next to skip to the next message Press Prev to repeat the message currently playing Press Prev twice to listen to the previous message Press X to delete the message playing The system advances to the next message Press Play Stop to stop Delete all old messages at the telephone base Press X twice when the phone is not in use Call intercept If you want to talk to the person whose mes...

Page 52: ...r answering system to answer calls at least two rings earlier than your voicemail service is set to answer For exam ple if your voicemail service answers after six rings set your answering system to answer after four rings Some voicemail service providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriat...

Page 53: ...ets must be registered before they will oper ate Additional handsets registered to the telephone system are as signed numbers in the sequential order Register each device with the base before use When first purchased and properly charged each expan sion handset shows To register HS and see manual alternately Charge the handset before registering it to the telephone base To register a handset Place...

Page 54: ...d handset num ber of a registered handset you must deregister all devices and then individually register each handset To deregister all devices 1 Press and hold FIND on the telephone base for about 10 seconds 2 Immediately press FIND again All handsets show To register HS and see manual alternately when the deregistration process completes The deregistration process takes about 10 seconds to compl...

Page 55: ...e information Make sure that the telephone base is in discoverable mode Carefully follow the pairing instructions Make sure that your Bluetooth cell phone or headset is not connected to any other Bluetooth device and is connected to the tele phone base and active on the device list Remove Clarity BT914 from your cell phone s hands free device history list see the user s manual of your cell phone f...

Page 56: ...u enter the correct PIN The default PIN is 0000 Can the BT914 help the poor cell phone reception in my house If your cell phone has poor reception in your home the BT914 cannot improve the reception However if there is a location in your house with better reception you can leave your cell phone at that location while you use the BT914 cell line In order for this to work the telephone base must be ...

Page 57: ...s are completely depleted charge the handset for at least 30 minutes before use Remove the batteries and then install them again If that still does not work it may be necessary to purchase new batteries Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or telephone service Contact yo...

Page 58: ...s on When the answer ing system is on the handset shows ANS ON If toll saver is selected the number of rings changes to two when there are new messages If the memory is full or the answering system is off the answering system answers after 10 rings In some cases the answering system is affected by the ringing system used by the telephone service provider Make sure the memory of the answering syste...

Page 59: ...isconnects the call after the preset recording time If the memory on the answering system becomes full dur ing a message the answering system stops recording and disconnects the call If the caller s voice is very soft the answering system may stop recording and disconnect the call I accidentally changed the LCD language to French or Spanish and I don t know how to change it back to English While t...

Page 60: ...again and place the cordless hand set in the telephone base 5 Wait for the cordless handset to synchronize with the telephone base Allow at least one minute for this to take place ECO mode This power conserving technology reduces power con sumption for optimal battery performance The ECO mode activates automatically whenever the hand set is synchronized with the telephone base The handset shows EC...

Page 61: ...isplay To register HS and see manual alter nately When the phone fails to enter this mode repeat Step 1 through 3 above The telephone base will be powered up as normal if you fail to press FIND within 2 seconds in Step 3 To deactivate the energy saving charging mode 1 Unplug the telephone base power adapter from the power outlet and then plug it back in Then the telephone base is powered up as nor...

Page 62: ...one can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a dura...

Page 63: ...l operating range may vary according to environment con ditions at the time of use Power requirements Handset Two 1 2V Ni MH 500 mAh rechargeable batteries Telephone base 6V DC 450mA Charger 6V DC 450mA Memory Phonebook 1000 memory locations shared between home and cell lines up to 30 digits and 15 characters Caller ID log 50 memory locations up to 24 digits and 15 characters TECHNICAL DETAILS ...

Page 64: ... the EXPANDING YOUR SYSTEM section The Bluetooth word mark and logos are owned by Bluetooth SIG Inc and any use of such marks by Clarity a division of Plantronics is under license Clarity a division of Plantronics is a member of Bluetooth SIG Inc Other trademarks and trade names are those of their respective owners Specifications are subject to change without notice TECHNICAL DETAILS ...

Page 65: ...65 ...

Page 66: ...l 800 426 3738 Fax 800 325 8871 E mail claritycs plantronics com Website www clarityproducts com 2014 Clarity a Division of Plantronics Inc All rights reserved Clarity BT914 BT914HS Smart for Seniors are trademarks or registered trademarks of Plantronics Inc Rev E 9 14 Printed in China ...

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