Clare Controls HDBaseT CM-BT20-COMPACT-70-RX, Manual

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14 HDBaseT Compact Extender Set 70m with ARC User Guide
Troubleshooting and maintenance
No image on display
 Ensure that the display device has been set to the correct input.

Ensure that the HDMI cables used for both the source/transmitter and the
receiver/display are properly connected and working. Test the HDMI cables
directly from a source to display and ensure their operation.
 Ensure that the Cat5e/Cat6 cable has not been damaged and that it has been
terminated correctly with T568B on both ends. A temporary length of
Cat5e/Cat6 can be used for testing to ensure that all devices are compatible
and working properly.
No output at the ARC port
 In Bypass CEC mode:
o
Loose or failed HDMI or ARC connection;
o
Ensure HDMI IN port of the TX connects with an ARC device;
o
There is connection at the ARC port of the TX and the device is
working normally.

In Force ARC mode:
o
Loose or failed HDMI or ARC connection;
o
There is connection at the ARC port of the TX and the device is
working normally.
Color loss or poor picture quality:

Ensure that the HDMI cables used for both the source, transmitter, the
receiver, and display are properly connected and are of good quality. Test the
HDMI cables directly from a source to display and ensure picture quality.

If the static becomes stronger or picture quality becomes worse when
connecting the video connectors, this may be caused by improper external
grounding. Verify that your system/rack is grounded properly.

If using ARC over HDMI, ensure the T5/6 cable length is less than 131 ft.
(40m).
IR signal problems

When using a control system such as Clare Controls, the 3.5mm male mono
to 3.5mm male stereo adapter cable (included) must be used. The male mono
end connects to the control system; the male stereo end connects to
HDBaseT CM-BT20-COMPACT-70-TX.
Known issues with HDMI 1.2 source devices

Older compatibility (HDMI 1.2) may result in HDBaseT transmission issues.
Please contact your local distributor.