11
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Tel.: +49 4131 89 01-40
Fax: +49 4131 89 01-41
E-Mail: [email protected]
Problem
Cause
Solution
Water stays cold, digital
display does not light up
Master fuse
tripped
Renew or activate fuse
STDB tripped
Reset STDB by customer service
after cause of tripping has been
detected
Display flashes error message
“Er“
Control system
has switched off
Switch fuse off and on. If “Er“
still flashes contact customer
service
Flow rate of hot water too
weak
Outlet fitting dirty
or calcified
Clean shower head, jet
regulator or sieves
Fine filter dirty or
calcified
Let clean fine filter by customer
service
Selected temperature is not
reached , decimal point lights
up
Water flow rate
too high
Reduce water flow rate at the
tap
Selected temp. is not reached ,
decimal point does not light
Cold water has
been added via
the tap
Tap hot water only; set
temperature for use
Decimal point flashes
Inlet temperature
exceeding nomi-
nal temperature
Reduce inlet temperature
No response upon keypress
Hood is not fitted
properly
Refit the hood properly
4. Troubleshooting and service
This instantaneous water heater was manufactured conscientiously and checked several
times before delivery. Should malfunctions nevertheless occur, it is usually only due to
a bagatelle. First attempt to switch the house fuses off and on again in order to reset
the electronics. Next, try to remedy the problem with reference to the following table. In
doing so, you will avoid unnecessary expense of customer service assistance.
