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Troubleshooting
Table 3: Troubleshooting Guide
Specifications
Table 4: Physical Characteristics
Symptom
Solution(s)
Unit does not power up.
Check that battery has sufficient charge
Check that power cable is properly installed using external
power
Fixtures connected to the
receiver are not responding.
Check that the Tx symbol on transmitters is solid, and that DMX
symbol is shown on Multiverse Studio Receiver.
Check that SHoW ID, Universe, and SHoW Key (if used) match
on all transmitters and receivers.
Product Information
Product Name
Multiverse Studio Receiver 2.4GHz
Part Number
5905
Maximum Concurrent Universes 1
Frequency Range:
2400
– 2480 MHz
Physical Specifications
Length
95.25mm (3.75 in)
Length with antenna
139.7mm (5.5 in)
Width
46.0mm (1.812 in)
Height
25.4mm (1.0 in)
Antenna
2.4GHz 3.8dBi
User Interface
4 Button/Backlit LCD display
Construction
ABS plastic
Electrical
Power
Internal battery; included external power supply 100-240VAC
input, 5VDC output USB-A
Battery
Internal lithium-ion polymer, 20-hour life on default operating
settings
Charge time
- Contactless charger: 3.5 hours
- USB-C: 2.5 hours
Radio Technology
Latency
4 ms average
RF Sensitivity
-95dBm
Loss of Data Behavior
Output stops
Broadcast Power
3.2mW, 10mW, 32mW, 100mW EIRP
Broadcast Modes
Adaptive, Full, Low, Mid, High, Max
Show IDs
Multiverse: 217; Neo: 70
RDM Features
RDM Proxy, RDM Responder
Product Information
Use Environment
Indoor, Outdoor (splashproof, but not for permanent outdoor use)
Operating Temperature
-20º to 50ºC, 0 to 40ºC when charging
IP Rating
IP61
Compliance
FCC, IC, CE, UKCA, ARIB, RoHS
Warranty
One year
