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iDP-3210 Service Manual

CITIZEN

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3. Repairs (Trouble shooting)

Trouble shooting is divided into the following items to explain how to repair.
In accordance with the following items to check and repair.

(1) Trouble ………….. Find the trouble in this item.

(2) Conditions ………..The same trouble can show different conditions.

Confirm which conditions your trouble comes under,

comparing your trouble with the description in this item.

(3) Causes …………… Causes are listed according to the conditions of troubles.
Find the cause of your trouble.

(4) Check method ……. Method to locate causes of your trouble.

(5) How to repair ……... Repair the defect following the methods mentioned in this item.

Summary of Contents for iDP-3210

Page 1: ...Rev Issued 0 01 May 7 1997 Japan CBM Corporation Information Systems Div Service Manual Model iDP 3210 ...

Page 2: ... is equipped with many abundant functions it can be used widely in various applications 1 Light weight and small foot print 2 Easy paper loading due to auto loading function 3 Easy maintenance and cleaning of print head due to the removable platen design 4 High speed printing and quiet printing due to Line thermal printing 5 High reliability due to long life of printer head and simple design 6 Inp...

Page 3: ...m 8 Chapter 3 Dismantling and Assembling 10 3 1 Procedure for Dismantling 10 3 1 1 Remove the printer cover 10 3 1 2 Remove the upper cover 10 3 2 Procedure for Assembling 14 Chapter 4 Circuit Diagram 16 Circuit Diagram iDP 3210 RF 16 Circuit Diagram iDP 3210 PF 17 Chapter 5 Trouble Shooting 20 5 1 Procedure for Repair 20 Exploded View IDP 3210 1 25 Exploded View IDP 3210 2 26 Appendix 1 Outer Dra...

Page 4: ...iDP 3210 Service Manual CITIZEN 4 46 Chapter 1 Handling and Maintenance of Printer Chapter 2 Specifications and Operational principle ...

Page 5: ...er Thermal roll paper 80mm x Ø83mm See Paper Spec Interface Serial RS 232C Parallel Conforms Centronics Input buffer 4K byte Spec of power supply unit Rated input AC100V 240V 50 60HZ 112VA Rated output DC24V 2 0A Weight Main unit 1300 g Power supply unit 450 g External dimensions main body 152 W X 201 D X 123 H Operating temperature humidity 5 40 C 35 85 RH free of dew condensation Storage tempera...

Page 6: ...inserted between the platen roller and thermal head it is caught between the roller and the head by the rotation of the roller and transferred to the paper outlet being linked with the rotation of the platen roller 2 2 2 Platen Attaching Removing Mechanism The platen roller of the printer part of the paper feed mechanism is constructed in a way that allows attaching and removing The platen roller ...

Page 7: ... and for detection of the presence absence of paper in the automatic loading mode The paper sensor is built in the thermal head 2 Paper Near End Sensor The paper near end sensor detects that the remaining paper is low The reduced outside diameter of the paper roll corresponding to approximately 50 cm to 2 m in length of normal paper is detected by a sensor provided on the chassis near one end of t...

Page 8: ...itted to the shift resistor in synchronization with CLOCK CP and stored in the latch resistor by LATCH LA signal When the gate is closed by the head activation signal Print commands STR 1 3 the heating elements corresponding to the stored print data are activated and the data are printed on paper by heat 2 Print Data and Print Position Print data Nos 1 to 448 of the 448 bits transferred by DATA IN...

Page 9: ...iDP 3210 Service Manual CITIZEN 9 46 Chapter 3 Disassembling Assembling ...

Page 10: ...assembling the printer check cords and circuit boards and the like for flaws and be sure not to pass nor fix them forcibly 3 1 Procedure for Dismantling 3 1 1 Remove the printer cover 1 Open the printer cover 2 Remove the hinge on the one side with it bent to the inside 3 Remove the other hinge 3 1 2 Remove the upper cover 1 Remove the head SP and remove the platen roller 2 Unfasten two M3 x 8 scr...

Page 11: ...at hold the edge of the circuit board l Remove the roller from the upper cover 1 Bend one of the roller shaft fixing blocks to the outside as sown by arrow marks to remove the roller shaft l Dismantle the platen roller 1 Remove the E ring on the platen gear side 2 Remove the platen gear and platen bushes In reassembling set the notch on the circumference of the platen bush to the projection on the...

Page 12: ...ver 3 Remove the connector connected with the control board 4 Unfasten two M2 6 x 6 screws to lift up and remove the auto cutter 7 Remove the control board from the chassis 1 Remove the bottom plate 2 Remove the upper cover For models not provided with the optional black mark sensor and paper holder remove the platen roller only since it is not required to remove the upper cover 3 Undo two M3 x 16...

Page 13: ...3 Lift the thermal head vertically paying attention not to touch the heating element and remove the head from the connector Reference If the upper cover is removed and the above sub items 1 to 3 are carried out the thermal head can be removed without removing the control circuit board 8 Remove the motor from the chassis 1 Remove the upper cover 2 Remove the control board 3 Remove the cable from th...

Page 14: ...iDP 3210 Service Manual CITIZEN 14 46 3 2 Procedure for Assembling For assembling mount each part according to the procedures shown in the article 3 1 Procedure for Dismantling in the opposite order ...

Page 15: ...iDP 3210 Service Manual CITIZEN 15 46 Chapter 4 Circuit diagram ...

Page 16: ...iDP 3210 Service Manual CITIZEN 16 46 Chapter 4 Circuit Diagram Circuit Diagram iDP 3210 RF D N 3210 08 ...

Page 17: ...iDP 3210 Service Manual CITIZEN 17 46 Circuit Diagram iDP 3210 PF D N 3210 05 ...

Page 18: ...iDP 3210 Service Manual CITIZEN 18 46 Block Diagram ...

Page 19: ...iDP 3210 Service Manual CITIZEN 19 46 Chapter 5 Trouble Shooting ...

Page 20: ...apter is used No print or print Poor installation and Check condition of Connect thermal head result is not clear connection of thermal head installation and connection to control board correctly of thermal head and control board Poor installation of control Check installation of Install control board board control board correctly Poor installation of platen Check condition of Install platen rolle...

Page 21: ...ation of Check condition of Install control board paper feed control board installation of control board correctly Poor installation of platen Check condition of Install platen roller roller installation of platen roller correctly Foreign matters mixed in Remove platen roller and Remove foreign matters gears check platen gear and motor gear for foreign matters Gear damage Remove platen roller and ...

Page 22: ...iDP 3210 Service Manual CITIZEN 22 46 Chapter 6 Parts List ...

Page 23: ...uto cutter ACS 131 1 20 E 8010 240 Mouth plate 1 23 E 66000230 Thermal head RJ073 6S72 1 24 E 6611 570 Paper sensor holder 1 25 E 391 150 Photointerrupter SG 101 1 27 E 6601 310 Head BRT 1 28 E 6601 320 Head spring 2 30 E 8017 070 Motor SMB40 4845 A 1 32 E 8040 010 Platen roller assy 1 33 E 8031 070 Platen roller 1 34 E 8025 050 Bush Platen 2 35 E 8019 080 Gear Platen 1 36 E 8028 020 Paper guide 1...

Page 24: ...730 AC cord for 230V 1 58 23G57459 Screw M2x3 2 59 23G57481 Screw M2 6x6 2 60 23G29538 Screw M3x5 2 61 23G22821 Screw M3x8 6 62 23G62837 Screw M3x16 2 63 23G42966 Screw M3x6 w TW 1 64 23G22796 Screw M3x8 1 Parts List MODEL IDP 3210 PE SENSOR ASSY Service Parts List Ref Parts No Description QTY PH 1 E 391 170 Photointerrupter GP2S04 1 CN E 48000720 Connector 5530 03A 1 ...

Page 25: ...iDP 3210 Service Manual CITIZEN 25 46 Exploded View IDP 3210 1 ...

Page 26: ...iDP 3210 Service Manual CITIZEN 26 46 Exploded View IDP 3210 2 D N 3210 02 ...

Page 27: ...02 3 2 E 358 050 Transistor 2SJ139 1 1 3 6 9 101 E 359 090 Transistor 2SC1740SR 4 4 4 E 327 030 Transistor 2SB1065QR 1 1 7 8 E 359 170 Transistor 2SC4671 AN 2 2 D 1 2 E 400 580 Diode MPG06B 2 2 3 E 400 570 Diode 1SS118 1 1 LED 1 E 480 390 LED SEL2410E 1 1 2 E 480 330 LED SEL2110S 1 1 RA 1 E 3500 180 Re array M4 1 103J 1 1 2 E 3500 080 Re array M9 1 332J 1 1 3 E 3500 050 Re Array M5 1 103J 1 1 4 E ...

Page 28: ...M40B102K50PT 4 4 15 16 115 E 2110 900 C Cap GRM40B471K50PT 3 115 E 2110 900 C Cap GRM40B471K50PT 1 102 108 E 2110 885 C Cap GRM40B331K50PT 7 7 109 114 E 2110 905 C Cap GRM40CH101J50PT 6 6 SW 1 E 4003 570 P switch T883S1BBR1 AL 1 1 2 E 5102 490 Switch SKHHBV 1 1 3 E 5102 500 Switch D3C 2220 1 1 CN 1 E 48000690 Connector TCS7960 53 2010 1 1 2 E 48000695 Connector PS 265D D4TS1 1 1 1 3 E 48000700 Con...

Page 29: ...Ref Parts No Description RF PF X 1 E 501 360 X tal CST16 00MXW0C3 1 1 L 2 3 14 20 E 4009 480 Fe beads BLM41P800S 15 22 26 27 104 106 2 3 14 20 E 4009 480 Fe beads BLM41P800S 16 22 26 27 49 104 106 1 4 13 21 E 4009 490 Fe beads BLM21A121S 27 23 25 101 103 1 4 13 21 E 4009 490 Fe beads BLM21A121S 40 23 25 28 48 50 101 103 ...

Page 30: ...iDP 3210 Service Manual CITIZEN 30 46 Parts Layout on Control Board ...

Page 31: ...iDP 3210 Service Manual CITIZEN 31 46 ...

Page 32: ...iDP 3210 Service Manual CITIZEN 32 46 ...

Page 33: ...iDP 3210 Service Manual CITIZEN 33 46 ...

Page 34: ...iDP 3210 Service Manual CITIZEN 34 46 ...

Page 35: ...iDP 3210 Service Manual CITIZEN 35 46 ...

Page 36: ...iDP 3210 Service Manual CITIZEN 36 46 Appendix 1 Outer Drawing of Printer ...

Page 37: ...iDP 3210 Service Manual CITIZEN 37 46 Appendix 2 Outer Drawing of AC Adapter Model 30AD ...

Page 38: ...iDP 3210 Service Manual CITIZEN 38 46 Appendix 3 ACS 130 Service Manual SERVICE MANUAL AUTO CUTTER UNIT MODEL ACS 130 120 132 134 Japan CBM Corporation Information Systems Div ...

Page 39: ...eaning 2 To eliminate dirt wipe it away using alcohol or benzene Never use Thinner Trichloroethylene or ketone solvent because they may damage plastic parts 3 Lubricate as required after cleaning 1 3 Lubrication Lubrication is not necessary expressly for use of 300 000 times or less however lubrication is necessary if the blade shows a dull move or oil has run out due to cleaning or when the unit ...

Page 40: ...sed of a worm fitted to the motor shaft worm gear and two cutter gears One revolution of the motor causes the cutter gears 1 64 revolution Fig 1 2 2 2 Sensor Block The sensor block is composed of a mechanical contact switch and cutter gear cam It detects the cutter s home position Fig 2 the turning position for partial cut Fig 3 and the return of the blade While the blade is in the home position t...

Page 41: ... the crank pin 1 Full cut For full cut the crank pin returns to the home position after one revolution The blade moves 11 mm 2 Partial cut one tear point left For partial cut the crank pin turns reversely from the moment when it receives the signal from the switch to return to the home position The blade moves approximately 8 5 mm ...

Page 42: ...e trouble in this item 2 Conditions The same trouble can show different conditions Confirm which conditions your trouble comes under comparing your trouble with the description in this item 3 Causes Causes are listed according to the conditions of troubles Find the cause of your trouble 4 Check method Method to locate causes of your trouble 5 How to repair Repair the defect following the methods m...

Page 43: ...assembling and Reassembling 1 Disassembling procedures Disassemble the unit according to the assembling procedures in the reverse order 2 Assembling procedures Assemble the unit according to the assembling procedures shown in the separate table ...

Page 44: ...iDP 3210 Service Manual CITIZEN 44 46 ...

Page 45: ...iDP 3210 Service Manual CITIZEN 45 46 Exploded View ACS 131 ...

Page 46: ... 8021 110 Lraf spring 1 4 E 8015 020 Cutter gear assy 2 5 E 8020 020 W gear 1 6 E 8033 020 Motor harness assy 1 6 1 E 8016 050 Motor assy 1 6 2 E 8018 010 Micro Switch D2F 01FL 1 6 4 Tube 5 2 X 230 6 5 Tube 2 7 X 10 6 6 E 8035 010 Binder T18S 1 7 E 8030 100 Movable blade 130 1 8 E 8036 010 Fixed blade 130 1 9 E 8023 070 Cutter cover 1 11 71SEC 1678 Screw M2 X 8 SW 1 12 71G57459 Screw M2 X 3 3 ...

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