Step 5
Gently withdraw the battery tabs from the battery compartment slots and lift the battery out of the battery
compartment.
Make sure that no part of the battery drags across the battery contacts in the phone.
Warning
Battery Hot Swap for Webex Wireless Phone 860 and 860S
The Webex Wireless Phone 860 and 860S have a hot swap feature that allows you to continue to use your
phone while you change a low battery. During a hot swap, the internal phone battery provides minimum power
to allow the phone to remain on. Active use of the phone or anything that increases the power draw during a
swap may, in rare situations, cause the phone to power off.
After you remove the battery, you have 60 seconds to replace the battery before the phone starts to shut down.
Make sure that the new battery that you use during the hot swap has a proper charge. If the new battery doesn't
have a proper charge, a low battery alert displays and the phone shuts down.
Caution
The Webex Wireless Phone 840 and 840S don't have an internal battery, so they don't support the hot swap
feature.
Note
Related Topics
, on page 29
, on page 31
Battery Contact Damage Prevention
If you slide or drag part of the battery over the battery contacts during insertion or removal, it may damage
the battery contacts.
Damaged battery contacts that can't make proper contact with the contacts in the phone, may cause issues
such as:
• The phone won’t power on.
• The phone shuts down randomly.
Webex Wireless Phone 840 and 860 Administration Guide for Cisco Unified Communications Manager
32
Initial Setup
Battery Hot Swap for Webex Wireless Phone 860 and 860S
