Cisco VWCC User Manual Download Page 3

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1. Voice Mail

1.1.

Configuring your Voice Mail Box for the First Time

To configure your voice mail box press the messages button

on your phone as

shown below:

You will be prompted to enter your password. Call the Help Desk for help with
your password. Enter your password and follow the prompts. You will be asked
to:

•

Record your name.

•

Set a personal greeting, if desired.

•

Change your password.

Summary of Contents for VWCC

Page 1: ...VWCC Cisco Phone Users Guide New Phone setup and configuration guide Version 1 4 ...

Page 2: ... TYPES ON YOUR CISCO PHONE 5 3 SETTING UP SERVICES USING THE WEB INTERFACE 6 3 1 Changing Your Password 8 3 2 Changing Your PIN Number 9 3 3 Call Forward All 10 3 4 Adding or Updating Speed Dials 11 3 5 Subscribe Unsubscribe Phone Services 12 3 5 2 Subscribing to the Personal Address Book Service 12 3 5 1 Subscribing to the Fast Dial Service 14 3 6 Configuring your Personal Address Book 16 3 7 Con...

Page 3: ...mail box press the messages button on your phone as shown below You will be prompted to enter your password Call the Help Desk for help with your password Enter your password and follow the prompts You will be asked to Record your name Set a personal greeting if desired Change your password 3 ...

Page 4: ...then Enter your password followed by To access your mailbox press 2 1 2 3 Sending a Call Directly to Voice Mail To send a call directly to voice mail before answering it press the softkey button below iDivert 1 2 4 Transferring a Call to Voice Mail To transfer a call to voice mail press the softkey button below Transfer then press and dial the five digit extension then press the softkey button bel...

Page 5: ...ected call Tip If you press the Navigation Button when at the phone s main screen it will automatically scroll through the numbers on your Placed Calls directory Corporate Directory is a directory of every faculty staff member on campus that has a phone number assigned to them This directory is a little different from the others in that when you first select it you will see a Directory Search scre...

Page 6: ...services on the web pages you can access them on your phone To log in to the User Options web pages for the first time open Internet Explorer and browse to http vwtss50 ccmuser This site is ONLY available from client computers located on campus When you first bring up the page you must enter a User ID and Password to log in Your User ID should be the same as your email name which is typically firs...

Page 7: ...ou will see the following welcome page which gives you a menu of options available You may never need to access some of these options however Service URL Buttons Locale for this phone Locale for these web pages Plugins 7 ...

Page 8: ...our password as soon as you get your new phone Note This password is not the same as the password used for voice mail Click on the link Change your Password on the Cisco CallManager User Options Menu as shown on page 7 The Change Your Password page displays as shown below Enter the Current Password and then enter the New Password that you want to replace it with and enter it again under Confirm Pa...

Page 9: ...et your new phone Note Your PIN is not the same as the password for Call Manager or the password used for voice mail Click on the link Change your PIN on the Cisco CallManager User Options Menu as shown on page 7 The Change your Personal Identification Number PIN page displays as shown below Enter the Current PIN the New PIN and then Confirm the New PIN Click to change the PIN Note If you have alr...

Page 10: ...on below CFwdALL on your phone OR From the web interface you can click on Forward all calls to a different number on the Cisco CallManager User Options Menu as shown on page 7 to forward your calls Check the box next to Forward all incoming calls on line 1 Your number and select either Voice Mail or input the new number that you want the calls forwarded to Note You may have multiple lines appearan...

Page 11: ...utton that has not been set to a specific phone line speed dial 1 will be on that button The remaining speed dials are used by entering the speed dial number on your phone then pressing the softkey button below AbbrDial on your phone display The following screen shot shows the page for adding and updating speed dials Just enter the complete phone number next to the Speed Dial The phone number shou...

Page 12: ... Dials and My Address Book Some clients require additional services which will be made available by individual login as needed 3 5 1 Subscribing to the Personal Address Book Service Click on the link Configure your Cisco IP Phone Services on the Cisco CallManager User Options Menu From the Available Services for new subscription menu select My Address Book and click 12 ...

Page 13: ... User ID the portion of your email address to the left of the that you entered on the logon screen and your PIN in the appropriate boxes Contact the Help Desk if you don t know your PIN After filling out the appropriate fields click to subscribe to the My Address Book service You can then Return to the Menu or Log Off 13 ...

Page 14: ...Options Menu From the Available Services for new subscription menu select Fast Dials and click See screenshot below The Fast Dials configuration page will appear Enter your User Identification same as your CallManager User ID the portion of your email address to the left of the that you entered on the logon screen and your PIN 14 ...

Page 15: ... the appropriate boxes Contact the Help Desk if you don t know your PIN After filling out the appropriate fields click to subscribe to the Fast Dials service You can then Return to the Menu or Log Off 15 ...

Page 16: ...dress Book using the web interface Click on the link Configure your Personal Address Book on the Cisco CallManager User Options Menu as shown on page 7 The Find List Address Book Entries screen will appear Click on Add a New Entry 16 ...

Page 17: ...into the address book Click on Add a New Entry to add more contacts to your Personal Address Book Click on Return to Search to take you back to the previous screen to do a search for entries within your Personal Address Book You can enter your search criteria or just press to show a list of your Address Book entries 17 ...

Page 18: ... Indicator to associate a Fast Dial with the entry If there is no Fast Dials Indicator it means that a phone number has not been entered for the entry You can also choose New Search to redo the search choose Fast Dials to get a list of your Fast Dials or select Add a New Entry to enter more names into your Address Book 18 ...

Page 19: ...3 7 Configuring Fast Dials You can configure fast dials several ways Option 1 The Find List Address Book Entries screen will appear Click to display the entries in your My Address Book 19 ...

Page 20: ...Index number that you want to use for the Fast Dial entry Then select the Personal Address Book Entry and choose the person you want to set up a Fast Dial entry for Under Choose a directory number for the selected Address Book Entry you need to select the phone number you want to associate with the Fast Dial entry Next click to insert the number into your fast dials list 20 ...

Page 21: ...Option 2 Instead of clicking on the Fast Dials Indicator from the Find screen click on Fast Dials at the bottom of the screen 21 ...

Page 22: ...y of entering a Fast Dial is to press the Services button on your phone then select Fast Dials scroll to the number that you want to set a Fast Dial for and press the softkey button below Assign You can then enter a phone number that you want to assign to that Fast Dial Note that when using this method you can just assign a phone number to the Fast Dial and cannot tie it to the Personal Address Bo...

Page 23: ... which is the first option If you select Rings it will then show a Default Ring and the ring associated with your line To change the default ring select Default Ring then you will then see a number of different ring tones You can try each one out by selecting a ring then pressing the softkey button below Play You can repeat this step as many times as you want until you find the ring that appeals t...

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