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Cisco UCS C220 M4 Server
Installation and Service Guide

June 17, 2015

Text Part Number: OL-32473-01

Summary of Contents for UCS C220 M4

Page 1: ...co has more than 200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco website at www cisco com go offices Cisco UCS C220 M4 Server Installation and Service Guide June 17 2015 Text Part Number OL 32473 01 ...

Page 2: ...pyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEA...

Page 3: ...r 2 2 Preparing for Server Installation 2 3 Installation Guidelines 2 3 Rack Requirements 2 4 Equipment Requirements 2 4 Supported Slide Rail Kits 2 4 Slide Rail Adjustment Range and Cable Management Arm Dimensions 2 4 Installing the Server In a Rack 2 5 Installing the Slide Rails 2 5 Installing the Cable Management Arm Optional 2 8 Reversing the Cable Management Arm Optional 2 9 Initial Server Se...

Page 4: ...cing Server Components 3 10 Replaceable Component Locations 3 11 Replacing Hard Drives or Solid State Drives 3 12 Drive Population Guidelines 3 12 Drive Replacement Procedure 3 13 Replacing Fan Modules 3 14 Replacing the Motherboard RTC Battery 3 16 Replacing DIMMs 3 18 Memory Performance Guidelines and Population Rules 3 18 DIMM Replacement Procedure 3 21 Replacing CPUs and Heatsinks 3 22 CPU Con...

Page 5: ...Switches 3 51 DIP Switch Location on the Motherboard 3 51 Using the BIOS Recovery DIP Switch 3 52 Procedure 1 Reboot with recovery cap File 3 52 Procedure 2 Use BIOS Recovery DIP switch and recovery cap File 3 53 Using the Clear Password DIP Switch 3 54 Using the Clear CMOS DIP Switch 3 55 A P P E N D I X A Server Specifications A 1 Physical Specifications A 1 Environmental Specifications A 2 Powe...

Page 6: ...nsiderations C 12 Installing a Software RAID 5 Key Module for Embedded RAID 5 Support C 12 Enabling the Embedded SATA RAID Controller in the BIOS C 12 Enabling SATA Mode and Selecting Option ROM Mode C 13 Disabling the Embedded RAID Controller in the BIOS C 14 Launching the LSI Embedded RAID Configuration Utility C 14 Installing LSI MegaSR Drivers For Windows and Linux C 15 Downloading the LSI Meg...

Page 7: ...ons This document uses the following conventions for notes cautions and safety warnings Notes and cautions contain important information that you should know Note Means reader take note Notes contain helpful suggestions or references to material that are not covered in the publication Caution Means reader be careful Cautions contain information about something you might do that could result in equ...

Page 8: ...istoa huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla SÄILYTÄ NÄMÄ OHJEET Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d avertissement indique un danger V...

Page 9: ...ão que poderá ser causadora de lesões corporais Antes de iniciar a utilização de qualquer equipamento tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize se com as práticas habituais de prevenção de acidentes Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispos...

Page 10: ...x Cisco UCS C220 M4 Server Installation and Service Guide OL 32473 DRAFT ...

Page 11: ...ão fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo GUARDE ESTAS INSTRUÇÕES Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare Du befinder dig i en situation med risiko for legemesbeskadigelse Før du begynder arbejde på udstyr skal du være opmærksom på de involverede risici der er ved elektriske kred...

Page 12: ...xii Cisco UCS C220 M4 Server Installation and Service Guide OL 32473 DRAFT ...

Page 13: ...ion please send your comments to ucs docfeedback external cisco com We appreciate your feedback Obtaining Documentation and Submitting a Service Request For information on obtaining documentation using the Cisco Bug Search Tool BST submitting a service request and gathering additional information see What s New in Cisco Product Documentation at http www cisco com c en us td docs general whatsnew w...

Page 14: ...xiv Cisco UCS C220 M4 Server Installation and Service Guide OL 32473 DRAFT Obtaining Documentation and Submitting a Service Request ...

Page 15: ...w an overview of external server features The server is orderable in two different versions each with one of two different front panel backplane configurations Cisco UCS C220 M4 Small form factor SFF drives with eight drive backplane This version holds up to eight 2 5 inch hard drives or solid state drives See Figure 1 1 Cisco UCS C220 M4 Large form factor LFF drives with four drive backplane This...

Page 16: ... Panel Features 1 Drives up to eight 2 5 inch drives 7 Fan status LED 2 Pull out asset tag 8 Temperature status LED 3 Operations panel buttons and LEDs 9 Power supply status LED 4 Power button power status LED 10 Network link activity LED 5 Unit identification button LED 11 KVM connector used with KVM cable that provides two USB 2 0 one VGA and one serial connector 6 System status LED 10 8 6 4 1 5...

Page 17: ... 4 Drive Front Panel Features 1 Drives up to four 2 5 inch drives 7 Fan status LED 2 Pull out asset tag 8 Temperature status LED 3 Operations panel buttons and LEDs 9 Power supply status LED 4 Power button power status LED 10 Network link activity LED 5 Unit identification button LED 11 KVM connector used with KVM cable that provides two USB 2 0 one VGA and one serial connector 6 System status LED...

Page 18: ... Panel Features 1 PCIe riser 1 slot 1 7 Serial port RJ 45 connector 2 PCIe riser 2 slot 2 8 Dual 1 Gb Ethernet ports LAN1 and LAN2 3 Modular LAN on motherboard mLOM card slot 9 VGA video port DB 15 4 Grounding lug hole for DC power supplies 10 Rear unit identification button LED 5 USB 3 0 ports two 11 Power supplies up to two redundant as 1 1 6 1 Gb Ethernet dedicated management port 352977 mLOM P...

Page 19: ...p Power Module RAID backup mounting bracket 12 PCIe riser 1 full height PCIe slot 1 4 DIMM sockets on motherboard 24 13 Modular LOM mLOM connector on chassis floor 5 CPUs and heatsinks up to two 14 Cisco modular RAID controller PCIe riser dedicated riser with horizontal socket 6 Embedded SATA RAID header for RAID 5 key 15 Cisco modular RAID controller card 7 SD card bays on motherboard two 16 Embe...

Page 20: ...ne serial DB 9 connector Modular LOM Dedicated socket that can be used to add an mLOM card for additional rear panel connectivity up to four 1 Gb or 10 Gb Ethernet ports WoL 1 Gb BASE T Ethernet LAN ports support the wake on LAN WoL standard Power Two power supplies AC power supplies 770 W AC each Do not mix power supply types or wattages in the server Redundant as 1 1 See Power Specifications pag...

Page 21: ...a RAID 5 key to upgrade this embedded SATA RAID Note The embedded RAID option is not available with the large form factor drives four drive version of the server at this time For a list of RAID5 controller options and required cabling see Supported RAID Controllers and Required Cables page C 2 RAID Backup The server has a mounting bracket for the supercap power module that is used with Cisco modul...

Page 22: ...1 8 Cisco UCS C220 M4 Server Installation and Service Guide OL 32473 01 Chapter 1 Overview Summary of Server Features ...

Page 23: ...d Cisco IMC Firmware page 2 15 Note Before you install operate or service a server review the Regulatory Compliance and Safety Information for Cisco UCS C Series Servers for important safety information Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with e...

Page 24: ...f any damage occurred during transportation or any items are missing contact your customer service representative immediately Step 1 Remove the server from its cardboard container and save all packaging material Step 2 Compare the shipment to the equipment list provided by your customer service representative Verify that you have all items Step 3 Check for damage and report any discrepancies or da...

Page 25: ... for short circuit overcurrent protection Ensure that the protective device is rated not greater than 250 V 15 A Statement 1005 Warning Installation of the equipment must comply with local and national electrical codes Statement 1074 Caution To ensure proper airflow it is necessary to rack the servers using rail kits Physically placing the units on top of one another or stacking without the use of...

Page 26: ...ust be of the following type A standard 19 in 48 3 cm wide four post EIA rack with mounting posts that conform to English universal hole spacing per section 1 of ANSI EIA 310 D 1992 The rack post holes can be square 0 38 inch 9 6 mm round 0 28 inch 7 1 mm 12 24 UNC or 10 32 UNC when you use the supplied slide rails The minimum vertical rack space per server must be one RU equal to 1 75 in 44 45 mm...

Page 27: ... be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Step 1 Attach the inner rails to the sides ...

Page 28: ...er the rack post holes from the outside front see Figure 2 2 Note The rack post must be between the mounting pegs and the open securing plate b Push the mounting pegs into the rack post holes from the outside front c Press the securing plate release button marked PUSH The spring loaded securing plate closes to lock the pegs in place d Adjust the slide rail length and then push the rear mounting pe...

Page 29: ...nternal stops c Slide the release clip toward the rear on both inner rails and then continue pushing the server into the rack until its front slam latches engage with the rack posts Figure 2 3 Inner Rail Release Clip Step 5 Optional Secure the server in the rack more permanently by using the two screws that are provided with the slide rails Perform this step if you plan to move the rack with serve...

Page 30: ...2 4 Slide the tab over the end of the rail until it clicks and locks Step 3 Pull out the width adjustment slider that is at the opposite end of the CMA assembly until it matches the width of your rack see Figure 2 4 Step 4 Slide the CMA tab that is at the end of the width adjustment slider onto the end of the stationary slide rail that is attached to the rack post see Figure 2 4 Slide the tab over...

Page 31: ...es must remain pointing upward Step 2 Flip the tabs at the end of each CMA arm so that they point toward the rear of the server Step 3 Pivot the tab that is at the end of the width adjustment slider Depress and hold the metal button on the outside of the tab and pivot the tab 180 degrees so that it points toward the rear of the server Figure 2 5 Reversing the CMA 1 CMA tab on end of width adjustme...

Page 32: ...le Cisco PID N20 BKVM or the ports on the rear of the server See Local Connection Procedure page 2 10 Remote setup Use this procedure if you want to perform setup through your dedicated management LAN See Remote Connection Procedure page 2 11 Note To configure the system remotely you must have a DHCP server on the same network as the system Your DHCP server must be preconfigured with the range of ...

Page 33: ... power status by looking at the system Power Status LED on the front panel see External Features Overview page 1 1 The system is in standby power mode when the LED is amber Step 2 Plug your management Ethernet cable into the dedicated management port on the rear panel see External Features Overview page 1 1 Step 3 Allow your preconfigured DHCP server to assign an IP address to the server node Step...

Page 34: ...nstalled Cisco UCS virtual interface card VIC are used to access the Cisco IMC You must select a NIC redundancy and IP setting See also the required VIC Slot setting below VIC Slot If you use the Cisco Card NIC mode you must select this setting to match where your VIC is installed The choices are Riser1 Riser2 or Flex LOM the mLOM slot If you select Riser1 slot 1 is used If you select Riser2 slot ...

Page 35: ...o negotiation sets the port speed and duplex mode automatically based on the switch port to which the server is connected If you disable auto negotiation you must set the port speed and duplex mode manually Step 10 Optional Reset port profiles and the port name Step 11 Press F5 to refresh the settings that you made You might have to wait about 45 seconds until the new settings appear and the messa...

Page 36: ... interface card VIC are used to access Cisco IMC You must select a NIC redundancy and IP setting See also the required VIC Slot setting below VIC Slot If you use the Cisco Card NIC mode you select this setting to match where your VIC is installed The choices are Riser1 Riser2 or Flex LOM the mLOM slot If you select Riser1 slot 1 is used If you select Riser2 slot 2 is used If you select Flex LOM yo...

Page 37: ...sco Cisco provides release notes with each firmware image There are several methods for updating the firmware Recommended method for system components firmware update Use the Cisco Host Upgrade Utility to simultaneously upgrade the Cisco IMC BIOS LOM LSI storage controller and Cisco UCS VIC firmware to compatible levels See the Cisco Host Upgrade Utility Quick Reference Guide for your firmware lev...

Page 38: ...displayed on the Main page of the utility Step 2 Use the arrow keys to select the BIOS menu page Step 3 Highlight the field to be modified by using the arrow keys Step 4 Press Enter to select the field that you want to change and then modify the value in the field Step 5 Press the right arrow key until the Exit menu screen is displayed Step 6 Follow the instructions on the Exit menu screen to save...

Page 39: ...d system event logs by using the built in Cisco Integrated Management Controller Cisco IMC GUI or CLI interfaces See the user documentation for your firmware release at the following URL http www cisco com en US products ps10739 products_installation_and_configuration_guides_list html Server Configuration Utility Cisco has also developed the Cisco Server Configuration Utility for C Series servers ...

Page 40: ...atus LED 8 Power supply status LED 4 Identification button LED 9 Network link activity LED 5 System status LED Table 3 1 Front Panel LEDs Definitions of States LED Name State 1 Hard drive fault Note If your controller is a Cisco UCS RAID SAS 9300 8i or 9300 8e HBA see Cisco UCS SAS 9300 8e HBA Considerations page C 4 for differing LED behavior Off The hard drive is operating properly Amber Drive f...

Page 41: ...blinking The server is in a critical fault state For example Boot failed Fatal CPU and or bus error is detected Server is in an over temperature condition 6 Fan status Green All fan modules are operating properly Amber steady One or more fan modules breached the critical threshold Amber blinking One or more fan modules breached the non recoverable threshold 7 Temperature status Green The server is...

Page 42: ...FP there is a single status LED Off No link is present Green steady Link is active Green blinking Traffic is present on the active link 1 Optional mLOM 10 Gb BASE T link speed Off Link speed is 10 Mbps Amber Link speed is 100 Mbps 1 Gbps Green Link speed is 10 Gbps 1 Optional mLOM 10 Gb BASE T link status Off No link is present Green Link is active Green blinking Traffic is present on the active l...

Page 43: ...ff The unit identification LED is not in use Blue The unit identification LED is activated 7 Power supply status AC power supplies Off No AC input 12 V main power off 12 V standby power off Green blinking 12 V main power off 12 V standby power on Green solid 12 V main power on 12 V standby power on Amber blinking Warning detected but 12 V main power on Amber solid Critical error detected 12 V main...

Page 44: ...igure 3 3 for the locations of these internal LEDs Figure 3 3 Internal Diagnostic LED Locations 1 Fan module fault LEDs one next to each fan connector on the motherboard 4 SD card fault LEDs one next to each bay 2 CPU fault LEDs one in front of each CPU 5 RTC battery fault LED 3 DIMM fault LEDs one in front of each DIMM socket on the motherboard 6 mLOM card fault LED on motherboard next to mLOM so...

Page 45: ...and it is safe to power off the server from this mode You can invoke a graceful shutdown or a hard shutdown by using either of the following methods Use the Cisco IMC management interface Use the Power button on the server front panel To use the Power button follow these steps Step 1 Check the color of the Power Status LED see the Front Panel LEDs section on page 3 2 Green The server is in main po...

Page 46: ...nd set it aside Step 2 Replace the top cover Note The latch must be in the fully open position when you set the cover back in place which allows the opening in the latch to sit over a peg that is on the fan tray a With the latch in the fully open position place the cover on top of the server about one half inch 1 27 cm behind the lip of the front cover panel The opening in the latch should fit ove...

Page 47: ...er is printed on a label on the top of the server near the front Hot Swap Replacement Some components can be removed and replaced without powering off and removing AC power from the server Hot swap replacement You do not have to precondition or shut down the component in the software before you remove it for the following components SAS SATA drives Cooling fan modules Power supplies when 1 1 redun...

Page 48: ...osite side of the rack You can also activate these LEDs remotely by using the Cisco IMC interface See the Status LEDs and Buttons section on page 3 2 for locations of these LEDs This section describes how to install and replace server components and it includes the following topics Replaceable Component Locations page 3 11 Replacing Hard Drives or Solid State Drives page 3 12 Replacing Fan Modules...

Page 49: ...t visible in this view 2 Cooling fan modules six 11 PCIe riser 2 half height PCIe slot 2 3 Supercap Power Module RAID backup mounting bracket 12 PCIe riser 1 full height PCIe slot 1 4 DIMM sockets on motherboard 24 13 Modular LOM mLOM connector on chassis floor 5 CPUs and heatsinks up to two 14 Cisco modular RAID controller PCIe riser dedicated riser with horizontal socket 6 Embedded SATA RAID hea...

Page 50: ...ard drives The drive bay numbering is shown in Figure 3 6 Figure 3 6 Drive Numbering SFF Drives Eight Drive Version Figure 3 7 Drive Numbering LFF Drives Four Drive Version Observe these drive population guidelines for optimum performance When populating drives add drives to the lowest numbered bays first Keep an empty drive blanking tray in any unused bays to ensure proper airflow You can mix har...

Page 51: ... ejector lever and then pull the drive tray out of the slot c If you are replacing an existing drive remove the four drive tray screws that secure the drive to the tray and then lift the drive out of the tray Step 2 Install a new drive a Place a new drive in the empty drive tray and install the four drive tray screws b With the ejector lever on the drive tray open insert the drive tray into the em...

Page 52: ... 1 Remove a fan module that you are replacing see Figure 3 10 a Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack b Remove the top cover as described in Removing and Replacing the Server Top Cove...

Page 53: ...ion and Service Guide OL 32473 01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3 10 Top View of Fan Module 1 Openings in fan module for motherboard alignment pegs 2 Fan connector to motherboard 353095 1 2 ...

Page 54: ...ower off the server as described in Shutting Down and Powering Off the Server page 3 7 b Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack c Remove the top cover as described in Removing and Repl...

Page 55: ...intaining the Server Installing or Replacing Server Components Figure 3 11 Motherboard RTC Battery Location 1 RTC battery holder on motherboard 2 Prying point on battery in holder 353096 FAN 6 FAN 5 FAN 4 FAN 3 FAN 2 FAN 1 CPU 2 CPU 1 PSU 2 PSU 1 PCIe Riser 1 PCIe Riser 2 SD 1 SD 2 2 1 ...

Page 56: ...s or damage to the motherboard Note To ensure the best server performance it is important that you are familiar with memory performance guidelines and population rules before you install or replace DIMMs Memory Performance Guidelines and Population Rules This section describes the type of memory that the server requires and its effect on performance The section includes the following topics DIMM S...

Page 57: ... DIMM populate slot 1 first the blue slot When both CPUs are installed populate the DIMM sockets of each CPU identically Fill blue 1 slots in the channels first A1 E1 B1 F1 C1 G1 D1 H1 Fill black 2 slots in the channels second A2 E2 B2 F2 C2 G2 D2 H2 Fill white 3 slots in the channels third A3 E3 B3 F3 C3 G3 D3 H3 Any DIMM installed in a DIMM socket for which the CPU is absent is not recognized In...

Page 58: ...annels on a CPU must be populated identically with regard to size and organization DIMM socket populations within a channel for example A1 A2 A3 do not have to be identical but the same DIMM slot location across all four channels must be populated the same For example DIMMs in sockets A1 B1 C1 and D1 must be identical DIMMs in sockets A2 B2 C2 and D2 must be identical However the A1 B1 C1 D1 DIMMs...

Page 59: ...he front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack c Remove the top cover as described in Removing and Replacing the Server Top Cover page 3 8 d Identify the faulty DIMM by observing the DIMM slot fault LEDs on the mot...

Page 60: ...ing pins during installation The CPUs must be installed with heatsinks and their thermal pads to ensure proper cooling Failure to install a CPU correctly might result in damage to the server Note This server uses the new independent loading mechanism ILM CPU sockets so no Pick and Place tools are required for CPU handling or installation Always grasp the plastic frame on the CPU when handling Step...

Page 61: ...e hinged CPU seat c Set the CPU aside on an anti static surface Step 8 Install a new CPU a Grasp the new CPU by the finger grips on its plastic frame and align the tab on the frame that is labeled ALIGN with the SLS mechanism as shown in Figure 3 14 b Insert the tab on the CPU frame into the seat until it stops and is held firmly The line below the word ALIGN should be level with the edge of the s...

Page 62: ... shipped with spare CPUs to the old thermal grease on the heatsink and CPU and let it soak for a least 15 seconds b Wipe all of the old thermal grease off the old heat sink and CPU using the soft cloth that is included with the heatsink cleaning kit Be careful to not scratch the heat sink surface Note New heatsinks come with a pre applied pad of thermal grease If you are reusing a heatsink you mus...

Page 63: ... additional parts might not be included with the CPU or motherboard spare bill of materials BOM The TAC engineer might need to add the additional parts to the RMA to help ensure a successful replacement Scenario 1 You are reusing the existing heatsinks Heat sink cleaning kit UCSX HSCK Thermal grease kit for C240 M4 UCS CPU GREASE3 Scenario 2 You are replacing the existing heatsinks Heat sink UCSC ...

Page 64: ...and access the component remove the server from the rack c Remove the top cover as described in Removing and Replacing the Server Top Cover page 3 8 d Locate the SD card that you are replacing on the motherboard see Figure 3 16 e Push on the top of the SD card and then release it to allow it to spring up in the slot f Remove the SD card from the slot Step 2 Install an SD card a Insert the SD card ...

Page 65: ... modular RAID controller card This riser plugs into a dedicated motherboard socket and provides a horizontal socket for the Cisco modular RAID controller card Step 1 Prepare the server for component installation a Power off the server as described in Shutting Down and Powering Off the Server page 3 7 b Slide the server out the front of the rack far enough so that you can remove the top cover You m...

Page 66: ...side of the bracket with the two pegs on the inner chassis wall d Push down gently to engage the riser connector with the motherboard socket The metal riser bracket must also engage the two pegs that secure it to the chassis wall e Reconnect the SAS cable to its connector on the RAID controller card Step 4 Replace the top cover Step 5 Replace the server in the rack replace cables and then power on...

Page 67: ...ng RAID controller card b Lift the riser straight up to disengage the riser from the motherboard socket The riser bracket must also lift off of two pegs that hold it to the inner chassis wall c Set the riser upside down Step 3 Remove the card from the riser a Loosen the single thumbscrew that secures the card to the metal riser bracket see Figure 3 18 b Pull the card straight out from its socket o...

Page 68: ...ep 1 Prepare the server for component installation a Power off the server as described in Shutting Down and Powering Off the Server page 3 7 b Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack c ...

Page 69: ...les on the TMM go over the guide pegs on the card c Press down on the TMM until the plastic clips on the bracket close over each end of the TMM d Press down on the TMM to fully seat its connector with the socket on the card Step 6 Install the modular RAID controller card back into the riser Note If this is a first time installation of your TMM you must also install a supercap power module SCPM The...

Page 70: ...igure 3 19 TMM on Modular RAID Controller Card 1 TMM on modular RAID card 5 Side view guide peg 2 Securing bracket clips 6 Side view socket on modular RAID card 3 Guide pegs on bracket protruding through guide holes on TMM 7 Side view connector on underside of TMM 4 SCPM cable connector on TMM 8 Side view securing clips 304945 4 1 6 5 7 3 2 8 1 1 2 ...

Page 71: ...ions Statement 1015 Step 1 Remove an existing SCPM see Figure 3 20 a Power off the server as described in Shutting Down and Powering Off the Server page 3 7 b Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server ...

Page 72: ... Down and Powering Off the Server page 3 7 b Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack c Remove the top cover as described in Removing and Replacing the Server Top Cover page 3 8 Step 2 R...

Page 73: ...seated and the retention clip locks over the module see Figure 3 22 Figure 3 22 Software RAID 5 Key Module Retention Clip Step 4 Replace the top cover Step 5 Replace the server in the rack replace cables and then power on the server by pressing the Power button 1 Embedded software RAID 5 key header 353100 FAN 6 FAN 5 FAN 4 FAN 3 FAN 2 FAN 1 CPU 2 CPU 1 PSU 2 PSU 1 PCIe Riser 1 PCIe Riser 2 SD 1 SD...

Page 74: ...nce Caution If you cannot safely view and access the component remove the server from the rack c Remove the top cover as described in Removing and Replacing the Server Top Cover page 3 8 d Use two hands to grasp the metal bracket of the riser assembly and lift straight up to disengage its connectors from the two sockets on the motherboard e If the riser has any cards installed remove them from the...

Page 75: ...aining the Server Installing or Replacing Server Components Figure 3 24 PCIe Riser Assembly Location and Alignment Channels 1 PCIe riser assembly bracket 3 Chassis alignment channels 353102 FAN 6 FAN 5 FAN 4 FAN 3 FAN 2 FAN 1 CPU 2 CPU 1 PSU 2 PSU 1 PCIe Riser 1 PCIe Riser 2 SD 1 SD 2 1 2 ...

Page 76: ...l Considerations for Cisco UCS Fusion ioDrive3 Storage Accelerator Cards page 3 42 Installing Multiple PCIe Cards and Resolving Limited Resources page 3 43 PCIe Slots The server contains two toolless PCIe risers for horizontal installation of PCIe cards See Figure 3 25 and Table 3 5 for a description of the PCIe slots on these risers Both slots support the network communications services interface...

Page 77: ... Use two hands to grasp the metal bracket of the riser assembly and lift straight up to disengage its connectors from the two sockets on the motherboard f Open the hinged plastic retainer that secures the rear panel tab of the card see Figure 3 26 g Pull evenly on both ends of the PCIe card to remove it from the socket on the PCIe riser If the riser has no card remove the blanking panel from the r...

Page 78: ...tallation and Service Guide OL 32473 01 Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3 26 PCIe Riser Assembly 1 Hinged rear panel tab retainer 3 Card socket on riser riser 2 socket shown 353289 1 2 ...

Page 79: ...you use the Cisco UCS VIC 1227 in Cisco Card NIC mode use a different part number Cisco SFP module or you can use this part number 37 0961 01 if the serial number is not included in the range above See the data sheet for this adapter for other supported SFP modules Cisco UCS VIC 1227 Data Sheet Table 3 6 Cisco UCS C220 M4 Requirements for Virtual Interface Cards Virtual Interface Card VIC Number o...

Page 80: ...the device serial numbers Note The override parameter is a setting for the IO Accelerator VSL software by server and is not stored in the device When moved to a new server the device defaults to the 25 W power limit until an external power cable is added or the override parameter is enabled for that device in the new server Step 1 Determine the serial number of the installed Fusion device by using...

Page 81: ...0972 Step 3 Reboot the server or unload and then load the drivers to enforce the parameter changes Installing Multiple PCIe Cards and Resolving Limited Resources When a large number of PCIe add on cards are installed in the server the system might run out of the following resources required for PCIe devices Option ROM memory space 16 bit I O space The topics in this section provide guidelines for ...

Page 82: ...ystem has only 64 KB of legacy 16 bit I O resources available This 64 KB of I O space is divided between the CPUs in the system because the PCIe controller is integrated into the CPUs This server BIOS has the capability to dynamically detect the 16 bit I O resource requirement for each CPU and then balance the 16 bit I O resource allocation between the CPUs during the PCI bus enumeration phase of ...

Page 83: ...ables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack c Remove the top cover as described in Removing and Replacing the Server Top Cover page 3 8 d Check if there is a card installed in PCIe riser 2 See Figure 3 27 If no card is installed in PCIe riser 2 you can access the TPM socket Go to Step 2 If a card is insta...

Page 84: ...Choose Trusted Computing to open the TPM Security Device Configuration window e Change TPM SUPPORT to Enabled f Press F10 to save your settings and reboot the server Step 2 Verify that TPM support is now enabled a Watch during bootup for the F2 prompt and then press F2 to enter BIOS setup b Log into the BIOS Setup utility with your BIOS Administrator password c Choose the Advanced tab d Choose Tru...

Page 85: ... 2 When prompted press F2 to enter the BIOS Setup utility Step 3 Verify that the prerequisite BIOS values are enabled a Choose the Advanced tab b Choose Intel TXT LT SX Configuration to open the Intel TXT LT SX Hardware Support window c Verify that the following items are listed as Enabled VT d Support default is Enabled VT Support default is Enabled TPM Support TPM State If VT d Support and VT Su...

Page 86: ...D controller riser to provide clearance If there is no card in PCIe riser 1 or the RAID card riser you can access the mLOM socket Continue with Step 3 If there is a card in PCIe riser 1 or the RAID card riser remove those risers to provide clearance See Replacing a PCIe Riser Assembly page 3 36 and Replacing a Cisco Modular RAID Controller Card page 3 29 for instructions Step 3 Loosen the single t...

Page 87: ...g the Server Installing or Replacing Server Components Figure 3 28 mLOM Card Socket Location 1 mLOM card socket location on motherboard under a PCIe riser 1 card and the RAID controller card 353104 FAN 6 FAN 5 FAN 4 FAN 3 FAN 2 FAN 1 CPU 2 CPU 1 PSU 2 PSU 1 PCIe Riser 1 PCIe Riser 2 SD 1 SD 2 1 ...

Page 88: ...n empty bay see Figure 3 29 a Perform one of the following actions If your server has only one power supply shut down and power off the server as described in the Shutting Down and Powering Off the Server section on page 3 7 If your server has two power supplies you do not have to shut down the server b Remove the power cord from the power supply that you are replacing c Grasp the power supply han...

Page 89: ...ssword DIP Switch page 3 54 Using the Clear CMOS DIP Switch page 3 55 DIP Switch Location on the Motherboard See Figure 3 30 The position of the block of DIP switches SW6 is shown in red In the magnified view all switches are shown in the default position BIOS recovery Switch 1 Clear password Switch 2 Not used Switch 3 Clear CMOS Switch 4 Figure 3 30 Service DIP Switches SW6 1 DIP switch block SW6...

Page 90: ...ecover the BIOS use procedure 2 Procedure 1 Reboot with recovery cap File Step 1 Download the BIOS update package and extract it to a temporary location Step 2 Copy the contents of the extracted recovery folder to the root directory of a USB thumb drive The recovery folder contains the recovery cap file that is required in this procedure Note The recovery cap file must be in the root directory of ...

Page 91: ...DIP switch from position 1 to the closed position see Figure 3 30 Step 8 Reconnect AC power cords to the server The server powers up to standby power mode Step 9 Insert the USB thumb drive that you prepared in Step 2 into a USB port on the server Step 10 Return the server to main power mode by pressing the Power button on the front panel The server boots with the updated BIOS boot block When the B...

Page 92: ...6 Reinstall the top cover and reconnect AC power cords to the server The server powers up to standby power mode indicated when the Power LED on the front panel is amber Step 7 Return the server to main power mode by pressing the Power button on the front panel The server is in main power mode when the Power LED is green Note You must allow the entire server not just the service processor to reboot...

Page 93: ...e top cover as described in Removing and Replacing the Server Top Cover page 3 8 Step 5 Slide the clear CMOS DIP switch from position 4 to the closed position see Figure 3 30 Step 6 Reinstall the top cover and reconnect AC power cords to the server The server powers up to standby power mode indicated when the Power LED on the front panel is amber Step 7 Return the server to main power mode by pres...

Page 94: ...3 56 Cisco UCS C220 M4 Server Installation and Service Guide OL 32473 01 Chapter 3 Maintaining the Server Service DIP Switches ...

Page 95: ...ns Physical Specifications page A 1 Environmental Specifications page A 2 Power Specifications page A 3 Physical Specifications Table A 1 lists the physical specifications for the server Table A 1 Physical Specifications Description Specification Height 1 7 in 4 3 cm Width 16 9 in 42 9 cm Depth length 29 8 in 75 8 cm Maximum weight fully loaded chassis SFF 8 drive 37 9 lb 17 2 Kg LFF 4 drive 39 9 ...

Page 96: ...5 C Derate the maximum temperature by 1 C per every 305 meters of altitude above sea level Temperature non operating when the server is stored or transported 40 to 149 F 40 to 65 C Humidity RH operating 10 to 90 Humidity non operating 5 to 93 Altitude operating 0 to 10 000 feet Altitude non operating when the server is stored or transported 0 to 40 000 feet Sound power level Measure A weighted per...

Page 97: ...ly Table A 3 lists the specifications for each 770 W AC power supply Cisco part number UCSC PSU1 770W Table A 3 Power Supply Specifications Description Specification AC input voltage Nominal range 100 120 VAC 200 240 VAC Range 90 132 VAC 180 264 VAC AC input frequency Nominal range 50 to 60Hz Range 47 63 Hz Maximum AC input current 9 5 A at 100 VAC 4 5 A at 208 VAC Maximum input volt amperes 950 V...

Page 98: ...A 4 Cisco UCS C220 M4 Server Installation and Service Guide OL 32473 01 Appendix A Server Specifications Power Specifications ...

Page 99: ...ds provided with the server are supported Table B 1 lists the power cords for the server power supplies Table B 1 Supported Power Cords for the Server Description Length Power Cord Reference Illustration Feet Meters SFS 250V 10A AR Power Cord 250 VAC 10 A IRAM 2073 Plug Argentina 8 2 2 5 Figure B 1 CAB 9K10A AU 250 VAC 10 A 3112 Plug Australia 8 2 2 5 Figure B 2 SFS 250V 10A CN Power Cord 250 VAC ...

Page 100: ...C 13 A IEC60320 Plug North America 6 6 2 0 Figure B 10 CAB N5K6A NA Power Cord 250 VAC 13 A NEMA 6 15 Plug North America 8 2 2 5 Figure B 11 CAB 9K12A NA Power cord 125 VAC 13 A NEMA 5 15 Plug North America 8 2 2 5 Figure B 12 CAB C13 CBN Cabinet Jumper Power Cord 250 VAC 10 A C13 C14 Connectors 2 2 0 68 Figure B 13 CAB C13 C14 2M Cabinet Jumper Power Cord 250 VAC 10 A C13 C14 Connectors 6 6 2 0 F...

Page 101: ... Figure B 1 through Figure B 15 Figure B 1 SFS 250V 10A AR Figure B 2 CAB 9K10A AU Figure B 3 SFS 250V 10A CN 186571 2500 mm Cordset rating 10 A 250 500 V MAX Length 8 2 ft Plug EL 219 IRAM 2073 Connector EL 701 IEC60320 C13 Plug EL 206 A S 3112 2000 Cordset rating 10 A 250 V 500V Length 2500mm 186581 Connector EL 701C IEC 60320 C15 Cordset rating 10A 250V 2500 mm Plug EL 218 CCEE GB2009 186573 Co...

Page 102: ...ure B 4 CAB 9K10A EU Figure B 5 SFS 250V 10A ID Figure B 6 SFS 250V 10A IS Connector VSCC15 Cordset rating 10A 16 A 250 V Length 8 ft 2 in 2 5 m Plug M2511 186576 OVE Cordset rating 16A 250V 2500mm Plug EL 208 187490 Connector EL 701 Cordset rating 10A 250V 500V MAX 2500 mm Plug EL 212 SI 32 186574 Connector EL 701B IEC60320 C13 EL 212 16A 250V ...

Page 103: ... Figure B 8 CAB 9K10A SW Figure B 9 CAB 9K10A UK Plug I 3G CEI 23 16 Connector C15M EN60320 C15 Cordset rating 10 A 250 V Length 8 ft 2 in 2 5 m 186575 Plug MP232 R Cordset rating 10 A 250 V Length 8 ft 2 in 2 5 m 186578 Connector IEC 60320 C15 Plug Cordset rating 10 A 250 V 500 V MAX Length 2500mm 186580 Connector EL 701C EN 60320 C15 EL 210 BS 1363A 13 AMP fuse ...

Page 104: ...10 CAB AC 250V 13A Figure B 11 CAB N5K6A NA Figure B 12 CAB 9K12A NA Cordset rating 13A 250V 6 6 feet 79 2m Plug EL312MoldedTwistlock NEMA L6 20 186568 Connector EL 701 IEC60320 C13 Cordset rating 10 A 250 V Length 8 2 ft 186570 Plug NEMA 6 15P Connector IEC60320 C13 Connector IEC60320 C15 Cordset rating 13A 125V 8 2 feet 2 5m Plug NEMA 5 15P 192260 ...

Page 105: ...s Figure B 13 CAB C13 CBN Jumper Power Cord 0 68 m Figure B 14 CAB C13 C14 2M Jumper Power Cord 2 m Figure B 15 CAB C13 C14 AC Jumper Power Cord 3 m Cordset rating 10A 250V 686mm Plug SS10A 186569 Connector HS10S Cordset rating 10A 250V 2 0 m Plug SS10A 336014 Connector HS10S Cordset rating 10A 250V 3 0 m Plug SS10A 336013 Connector HS10S ...

Page 106: ...B 8 Cisco UCS C220 M4 Server Installation and Service Guide OL 32473 01 Appendix B Power Cord Specifications Supported Power Cords and Plugs ...

Page 107: ...Cache Policy for Cisco 12G SAS Modular RAID Controller page C 3 Cisco UCS SAS 9300 8e HBA Considerations page C 4 RAID Controller Migration page C 7 Mixing Drive Types in RAID Groups page C 6 RAID Backup Units page C 6 RAID Controller Migration page C 7 RAID Controller Cabling page C 8 Embedded SATA RAID Controllers page C 11 Restoring RAID Configuration After Replacing a RAID Controller page C 24...

Page 108: ...uires an optional RAID 5 key module SFF 8 drives no expander UCS 220CBLSR8 LFF 4 drives no expander Not supported Cisco UCS 12G SAS Modular RAID Controller This controller can be ordered with modular flash based write cache FBWC options 512 MB 1 GB 2 GB or 4 GB PCIe SFF 8 drives no expander 8 internal drives LFF 4 drives no expander 4 internal drives Yes2 2 SCPM supercap power module RAID backup u...

Page 109: ...racteristics of the controller If you have Cisco IMC 2 0 5 or later firmware installed to the M4 server the write policy can be set to Write Back if preferred You can set the write policy using the following methods For standalone servers use the Cisco IMC interface to set Virtual Drive Properties Write Policy See the Managing Storage Adapters section in your Cisco IMC Configuration Guide Cisco IM...

Page 110: ... performs an auto copy backup and then marks the drive failed BAD with the fault LED on the drive solid amber HBA There is no error handling and there is no LED indication The operating system must handle the fault Setting the Preferred Boot Device Currently the boot device order for these HBAs does not map to a physical slot as seen in the Boot Option dialog of the server BIOS Setup Utility This ...

Page 111: ... HBA Considerations The Device Info column shows which devices you selected with the designators Boot and Alt Step 5 In the server BIOS Setup Utility open the Boot Option dialog The preferred device that you selected in the LSI BIOS CU is listed at the top of the list Step 6 Select the device at the top of the list as your boot option ...

Page 112: ...ives in a RAID group Use the same capacity for each drive in the RAID group Never mix HDDs and SSDs in the same RAID group RAID Backup Units This server supports installation of one supercap Power Module SCPM The unit mounts to a bracket in line with the fan modules see Figure 3 20 The optional SCPM provides approximately three years of backup for the disk write back cache DRAM in the case of a su...

Page 113: ...wed None no drives Onboard SCU storage support is disabled in BIOS Allowed 1 Install card 2 Install cables Allowed 1 Optional Install RAID 5 key module to motherboard 2 Install cables 3 Enable SCU storage support in the BIOS Embedded software RAID Onboard SCU storage support is enabled in BIOS Caution Data migration from software RAID to hardware RAID is not supported and could result in data loss...

Page 114: ...TA RAID motherboard connectors to the drive backplane Cable guides on the chassis wall help route the cables The blue line indicates the recommended cable routing path from the Cisco modular RAID controller to the SCPM RAID backup The green line shows the recommended cable routing path from an HBA card in slot 1 to the drive backplane Figure C 1 RAID Controller Connectors 1 SAS SATA connectors on ...

Page 115: ... on the backplane Cisco UCS 12G Modular RAID Controller This option can control up to eight SAS SATA drives The required UCS 220CBLMR8 cable kit has one Y cable with a mini SAS HD double connector on one end and two mini SAS HD single connectors on the other end Step 1 Connect the mini SAS double connector to the modular RAID controller card Step 2 Connect single connector PORT A to the PORT A con...

Page 116: ...rives 4 drive version of the server at this time Cisco UCS 12G Modular RAID Controller This option can control up to four SAS SATA drives The required UCS 220CBLMR4 cable kit has one Y cable with a mini SAS HD double connector on one end and two mini SAS HD single connectors on the other end Step 1 Connect the mini SAS double connector to the modular RAID controller card Step 2 Connect single conn...

Page 117: ...onsiderations page C 13 Installing a Software RAID 5 Key Module for Embedded RAID 5 Support page C 13 Enabling the Embedded SATA RAID Controller in the BIOS page C 13 Disabling the Embedded RAID Controller in the BIOS page C 15 Launching the LSI Embedded RAID Configuration Utility page C 15 Installing LSI MegaSR Drivers For Windows and Linux page C 16 Embedded SATA RAID Controller Requirements The...

Page 118: ...ves The first SATA controller can control a RAID group of up to four drives comprised only of drives 1 4 The secondary sSATA controller can control a RAID group of up to four drives comprised only of drives 5 8 See Figure C 2 Figure C 2 Embedded RAID Controller Drive Groups See Enabling the Embedded SATA RAID Controller in the BIOS page C 13 for instructions on enabling the two SATA controllers Ea...

Page 119: ...on Data migration from software RAID embedded RAID to hardware RAID a controller card is not supported and could result in data loss Migrations from software RAID to hardware RAID are supported only before there is data on the drives or when there are no drives in the server see RAID Controller Migration page C 7 The required drivers for this controller are already installed and ready to use with ...

Page 120: ...selected LSI SW RAID mode and you want to set the option ROM mode continue with the next step If not skip to Step 3 Note There is no option ROM mode setting in AHCI SATA mode Step 2 Optional Set the SATA option ROM mode for the two boot drives only with LSI SW RAID SATA mode a Choose the Advanced tab and then choose LOM and PCIe Slots Configuration b Select PCH SATA OPROM Mode and then choose one ...

Page 121: ...Setup Utility Step 2 Select the Advanced tab and then select LOM and PCIe Slots Configuration Step 3 Set PCH SATA Mode to Disabled Step 4 Press F10 to save your changes and exit the utility Launching the LSI Embedded RAID Configuration Utility Launch the LSI utility by pressing Ctrl M when you see the prompt during system boot For information about using the Embedded MegaRAID software to configure...

Page 122: ...the LSI MegaSR Drivers page C 16 Microsoft Windows Driver Installation page C 17 Linux Driver Installation page C 19 Downloading the LSI MegaSR Drivers The MegaSR drivers are included in the C Series driver ISO for your server and OS Download the drivers from Cisco com Step 1 Find the drivers ISO file download for your server online and download it to a temporary location on your workstation a See...

Page 123: ...on of the embedded MegaRAID drivers OS Storage Intel C600 c Expand the Zip file which contains the folder with the MegaSR driver files d Copy the expanded folder to a USB thumb drive Step 4 Start the Windows driver installation using one of the following methods To install from local media connect an external USB DVD drive to the server and then insert the first Windows installation disk into the ...

Page 124: ...owse to the location of the drivers folder on the USB thumb drive and then click OK Windows loads the drivers from the folder and when finished the driver is listed under the prompt Select the driver to be installed e Click Next to install the drivers Updating the Windows Driver Step 1 Click Start point to Settings and then click Control Panel Step 2 Double click System click the Hardware tab and ...

Page 125: ...rivers do not support updates to those OS kernels Preparing Physical Installation Disks For Linux This section describes how to prepare physical Linux installation disks from the driver image files using either the Windows operating system or the Linux operating system Note The driver image is too large for a floppy disk so use a USB thumb drive instead Note Alternatively you can mount the dud img...

Page 126: ...e LED goes out remove the disk Step 14 Label the diskette with the image name Preparing Installation Disks with a Linux Operating System Under Red Hat Linux and SUSE Linux you can use a driver disk utility to create disk images from image files Note The driver image is too large for a floppy disk so use a USB thumb drive instead Step 1 Download the Cisco UCS C Series drivers ISO as described in Do...

Page 127: ...MegaSR Drivers page C 16 Then continue with the next step Step 3 Extract the dud img file a Burn the ISO image to a disc b Browse the contents of the drivers folders to the location of the embedded MegaRAID drivers OS Storage Intel C600 c Copy the dud driver version img file to a temporary location on your workstation Step 4 Start the Linux driver installation using one of the following methods To...

Page 128: ...virtual floppy The installer locates and loads the driver for your device The following message appears Loading megasr driver Step 14 Follow the Red Hat Linux installation procedure to complete the installation Step 15 Reboot the system Installing the SUSE Linux Enterprise Server Driver For the specific supported OS versions see the Hardware and Software Interoperability Matrix for your server rel...

Page 129: ...uring bootup The Boot Menu window opens Step 8 On the Boot Manager window select the physical disk or virtual DVD and press Enter The SLES installation begins when the image is booted Step 9 When the first SLES screen appears choose Installation Step 10 Enter one of the following in the Boot Options field For SLES 11 and SLES 11 SP1 32 and 64 bit enter brokenmodules ahci For SLES 11 SP2 32 and 64 ...

Page 130: ...ion s found on adapter Press any key to continue or C load the configuration utility or F to import foreign configuration s and continue Step 5 Press any key other than C to continue when you see the following on screen prompt All of the disks from your previous configuration are gone If this is an unexpected message then please power of your system and check your cables to ensure all disks are pr...

Page 131: ... about using the utilities For basic information about RAID and for using the utilities for the RAID controller cards that are supported in Cisco servers see the Cisco UCS Servers RAID Guide Full Avago Technologies LSI documentation is also available For hardware SAS MegaRAID Avago Technologies LSI 12 Gb s MegaRAID SAS Software User s Guide Rev F For software embedded MegaRAID LSI Embedded MegaRAI...

Page 132: ...C 26 Cisco UCS C220 M4 Server Installation and Service Guide OL 32473 01 Appendix C RAID Controller Considerations For More Information ...

Page 133: ... integration guides found here Cisco UCS C Series Server Integration with UCS Manager Guides Refer to the guide that is for the version of Cisco UCS Manager that you are using Also refer to the release notes for Cisco UCS Manager software and C Series software for any special considerations regarding integration in your release Cisco UCS Manager Release Notes Cisco C Series Software Release Notes ...

Page 134: ...D 2 Cisco UCS C220 M4 Server Installation and Service Guide OL 32473 01 Appendix D Installation for Cisco UCS Integration ...

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