Cisco SPA302D Owner'S Manual Download

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Cisco Cordless Handset
Owner’s Manual V.

Summary of Contents for SPA302D

Page 1: ...Cisco Cordless Handset Owner s Manual V 3 1 ...

Page 2: ...EGISTERING A CORDLESSHANDSET 17 Note 18 ACTIVATING THE SERVICE 19 4 USING CORDLESS HANDSETS 20 INTRODUCTION 20 HANDSET FEATURES 20 CALL CONTROLFEATURES 21 DECT BASE STATION 21 PHYSICAL SPECIFICATIONS 21 GETTING STARTED 22 LOCATING HANDSETS 23 CORDLESS HANDSET KEYDESCRIPTIONS 24 COMPONENTS 24 CORDLESS HANDSET DISPLAYSCREEN 26 DISPLAY SCREEN ICONS 27 ENTERING NUMBERS AND TEXT IN FIELDS 28 TURNING TH...

Page 3: ... WAITING AND CALL BLOCKING 41 CONFIGURING PHONE SETTINGS 41 CHANGING YOURRINGTONE 42 CONFIGURING KEYPAD AND CALL PARK TONES 42 CONFIGURING THE BACKLIGHT TIMEOUT SETTING 42 CONFIGURING AND USING SPEED DIALS 42 CREATING SPEEDDIALS 42 CREATING SPEED DIALS THROUGH THE HANDSETMENU 43 MANAGING SPEED DIALS 43 USING SPEED DIALS 43 USINGCONTACTS 43 CHANGING HANDSETSETTINGS 44 UPGRADING THE HANDSETSOFTWARE ...

Page 4: ...h the Cisco SPA232D Base IMPORTANT SAFETY AND CONFORMANCE INFORMATION FOR CISCO CORDLESS BASE AND CORDLESS HANDSETS FCC Information FCC Part 15 Class B CE ICES 003 A Tick certification Restriction of Hazardous Substances RoHS and UL It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by ...

Page 5: ...ll Research proves that operational DECT phones normally don t influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e g sensitive laboratory equipment When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear You are advised not to place the DECT phone on or close less than 10cm t...

Page 6: ...ty to operate the equipment Privacy of communications may not be ensured when using this phone Exposure to Radio Frequency RF Signals This wireless phone is a radio Base and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission FCC of the U S Government These limits are part of comprehensive...

Page 7: ...accessories may not ensure compliance with FCC RF exposure guidelines Owner s Manual 7 ...

Page 8: ...or non essential information on the current topic Explains terms or acronyms that may be unfamiliar to many readers These terms are also included in the Glossary Provides messages of high importance including messages relating to personal safety or system integrity Basic Requirements The Hosted PBX phone system is designed to use your existing broadband data connection as well as the existing data...

Page 9: ...phone system and service you need to perform the following steps 1 Make sure you have received all of your phones and optional equipment 2 Go to https exchange intermedia net Enter your login name and password to the Admin Portal 3 Activate your phone lines 4 Install your phones and optional equipment You have several options regarding how to setup your new phone system How you choose to install y...

Page 10: ...etwork or subnet By purchasing the optional Wireless Adapters you may also connect Desk Phones wirelessly Single Line Phones This diagram depicts the setup options for Stand Alone Phones Stand Alone Phones require you to purchase one phone line per phone each phone can handle two simultaneous calls You may have one or more phones at a given address Owner s Manual 10 ...

Page 11: ... they can be installed as Stand Alone Phones A single Cordless Base unit can support up to 3 Cordless Handsets Multiple Base units can be used at a single location Fax Adapter This diagram depicts the setup options for the Fax Adapter The Fax Adapter allows you to use your existing fax machine with the Intermedia Hosted PBX service Owner s Manual 11 ...

Page 12: ...nsion Numbers and Phone Numbers to Phones Each phone is assigned an extension and a phone number Packing list includes a list of your phones and their associated phone numbers and extension You should have also received and email from Intermedia with the phone numbers and extensions associated with each enhanced services such as an Auto Attendant or WebFax You may also log into your Admin Portal a...

Page 13: ...rdless base power clip power adapter and blue Ethernet cable Connect one end of the blue Ethernet cable to the blue INTERNET 2 Connect the other end of the blue Ethernet cable to any free port on your existing router or anywhere on your existing data network 3 Connect the Cordless Base power adapter to the DC 5V Power connector at the rear of the CordlessBase and then plug the power adaptor into a...

Page 14: ...nt Setting up the Cordless Handsets 4 Open Cordless Handset box and remove the Cordless Handset Power Clip Power Adapter and Charging Cradle 5 Each Cordless Handset purchased from Intermedia will come with batteries pre installed Batteries must be charged for 10 hours prior to first use See instructions for installing batteries if not installed 6 Remove the protective film from the Handset and cha...

Page 15: ...RDLESS BASE 11 Place the handset into the charging cradle The light on the charging cradle appears solid green when the handset is charging Charge the Handset for a minimum of 10 hours before using the Handset for the first time to ensure that the Handset is fully charged 12 After handset is fully charged or while the handset is in the cradle do the following 13 On the Cisco Cordless Handset press...

Page 16: ...laced periodically to retain a charge Defect or exhausted batteries should never be disposed of as municipal waste Return old batteries a licensed battery dealer or a designated collection facility Do not incinerate batteries Use only size AAA Ni MH 800 mAh 1 2V rechargeable batteries in the Cisco SPA302D Handset Place the Handset in the charging cradle for a recommended initial charge of 10 hours...

Page 17: ...th the batteries pre installed 1 Install and configure the Cisco Cordless Base See the Cisco Cordless Base instructions above for more information Cordless Base SYSTEM and INTERNET lights should be lit 2 On the Cisco Cordless Handset press and hold the End Call button for 5seconds 3 Release the End Call button and wait up to 10 seconds for the screen to illuminate 4 If screen does not illuminate v...

Page 18: ...until the green status light flashes quickly 6 Enter the Handset PIN when prompted Note Note You will need to call Customer Service to retrieve the Handset PIN required for subsequent registrations 7 Press the Confirm soft key TIP If you press the button for fewer than seven seconds the green status light flashes slowly indicating the unit is in paging mode and is not in registration mode Registra...

Page 19: ...ates the billing for your phone line s To activate your phone line s 1 Go to https exchange intermedia net and enter your Administrator Portal login name and password NOTE You will activate all of your lines at once so if there is no Activate Lines button then you have already activated the lines Owner s Manual 19 ...

Page 20: ...ordless Handset can be on a call with one call on hold and one other Cordless Handset can be on a call Handset features 2 0 in TFT 176 x 220 pixels 65 000 colors backlit wit scratch resistant lens White illuminated keypad back light Status icons do not disturb DND call forward mute offhook speakerphone signal status and battery strength Date and time display Handset name display Dial key lock Spee...

Page 21: ... Base Station Technical details 3 Handset registrations on a Cisco SPA232D DECT Base Station 3 simultaneous active calls Page Registration button Physical specifications Off hook button On hook Power off button Two soft key buttons Dedicated speakerphone and mute buttons Four way navigation keypad Headset jack 2 5 mm Removable belt clip Charging cradle stand Range Indoor 165 ft 50m outdoor 980 ft ...

Page 22: ...ts The Lights on the top of the Cordless Base indicate the current status After the initial installation and activation the SYSTEM and INTERNET lights should remain lit The following describes the indicator lights ports and buttons on the Cordless Base which in turn provides information on the op erating state Feature Description SYSTEM Steady green The system is ready Slow flashing green Acquirin...

Page 23: ...set press the button for a few seconds Handsets ring Locating Handsets To locate Handsets that may have been misplaced you can have all Handsets registered to the Cisco SPA232D receive a ringing locator call To page all Handsets on the Cisco SPA232D briefly press the Page Registration button until the green status light flashes slowly A Handset locator message displays on the ringing Handsets Pres...

Page 24: ...ht of the Handset display 4 End Call button Press the button briefly to end a call Press the button and hold it to turn the Handset on and off 5 Dial keypad 6 Mute button 7 Microphone 8 Speakerphone button Press this button during a call to use the speakerphone 9 Start Call button 10 Left softkey Press the softkey to perform the action shown in the lower left corner of the Handset display 11 4 way...

Page 25: ...cts the Handset registrationsta tus to the Cisco SPA232D 3 Battery indicator Reflects the charge level and status of the batteries 4 Handset information Lists the number assigned to the Hand set in the phone system 5 Contacts Accesses the phone contacts 6 Options Items displayed in this menu depend on the phone state For example different options are displayed when a call is active than when the p...

Page 26: ...ot reach your Handset because the phone has been set to Do Not Disturb See Configuring Do Not Dis turb Call Waiting and Call Blocking Hold A call is on hold See Putting a Call on Hold Incoming call A call is coming in to the phone Missed call An incoming call was not answered See Managing MissedCalls Mute The phone speaker is muted Appears during an active call See Adjusting Hand set Volume and Mu...

Page 27: ... example to enter Mary you would press 6 five times rapidly and then pause for M press 2 and then pause for a press 7 three times rapidly for r and then press 9 three times rapidly for y Press the Right softkey Delete to backspace and delete the last character or cancel data entry Press the Left softkey to save entered data Press the arrow buttons on the keypad to move between fields Available cha...

Page 28: ... the phone To unlock press the center Select button and then press the asterisk key Options When There is an Active Call New Call Put an active call on hold and begins a new call Hold Put a call on hold See Putting a Call on Hold Transfer Transfer the call See Transferring a Call Conference Create a conference call between you the caller on the active call and another caller See Placing a Three Wa...

Page 29: ...n keypad to increase the volume 2 Press the Left Arrow button to decrease thevolume To adjust the ringtone volume when a call is not in progress 1 Press the Right Arrow button to increase thevolume 2 Press the Left Arrow button to decrease thevolume To turn off the ringer continue to press the Left Arrow button until the message on the display and the ringer off icon indicate that the ringer is tu...

Page 30: ... contacts are specific to each Handset Shared contacts are available on all Handsets registered to the Cisco SPA232D Base When a Shared contact is entered from a Handset the contact is made available to all Handsets registered to the same Base station You can configure up to 100 Private contacts and 50 Shared contacts on the Cisco SPA302D To configure contacts 1 Press the center Select button 2 Se...

Page 31: ...l is on hold To resume the call 1 Press the Left softkey to select Options 2 Scroll to Resume and press the center Select button The Active Call icon indicates the call is active again Using Call Waiting If Call Waiting is enabled while on a call a beep tone will alert you of a second incoming call To answer the call Press the Left softkey to select Answer the first call is placed on hold To ignor...

Page 32: ...arty To create a conference call 1 Press the Options softkey during an active call The first call is placed on hold a second line is opened and you hear a tone 2 Enter the second telephone number on the keypad The num ber is automatically dialled 3 When the second party answers press the Options softkey and chooseConference The three calls are connected and the display screen shows that a conferen...

Page 33: ...ion of the phone you wish to answer and press the Call button i e 95 100 3 Your phone will immediately answer the call Any Call Pickup Any Call Pickup allows you to answer a call that is ringing anywhere within your organization even at other physical addresses To use Any Call Pickup 1 Pick up your HPBX phone 2 Dial 96 and press the Call button 3 Your phone will answer the phone call that has been...

Page 34: ...the call will hear a prompt that call recording has started 2 If enabled all parties of the call will also hear a beep tone every 15 seconds to indicate recording is still in progress 3 To manually end the call press 80 again All parties in the call will hear a prompt that recording has stopped 4 The call recording will also end if any of the following situations occur a The call is ended all part...

Page 35: ...ation about the call Press the Start Call button to call the number Press the Options softkey to perform one of the following ac tions Send to Contacts Adds the number to your list of private con tacts If desired edit the name in the Name field and choose a ringtone for the contact Press Save to save the new contact Clear Entry Deletes the call from the call history Press Con firm to delete Clear ...

Page 36: ...igit phone number and allow it toring 2 When your voicemail greeting begins to play enter your PIN over yourgreeting Returning aCall While listening to a message or after listening to a message press 9 to call that person back You may return to your voicemail box without calling back in by pressing after talking to the person you called back Changing your Voicemail PIN 1 Log in to your voicemail b...

Page 37: ...he message 3 Enter the phone number extension number or group number to receive themessage 4 Record an introduction to the message if desired 5 Touch to send the message Logging into your Voicemail Box via theWeb 1 Go to https www intermedia net accesslinelogin index asp 2 Enter your 10 digit phone number and PIN 3 Click Login Retrieving messages via the Web Once logged in click the Play button as...

Page 38: ... company and have an Intermedia phone 1 Once logged in click the Forward button associated with the voicemail message you wish to forward 2 Enter one or more email address or one or more Intermedia phone numbers 3 Click the Continue button 4 If you have entered email address fill in your email address the subject line and any message you wish to include 5 Select the delivery method Send a link to ...

Page 39: ...Owner s Manual 39 ...

Page 40: ...sslinelogin index asp 2 Enter your Desk Phone Number and PIN 3 Click Login 4 Select the Personal Info Tab at the top of the web page 5 Select the Notification button 6 Enter your email address in the space provided you may en ter multiple email addresses separated by a semicolon 7 Select the Display Format what the email message looks like 8 Click Ok to save your changes Owner s Manual 40 ...

Page 41: ...tton 4 Assign a Group Number used when forwarding to a group through the phone 5 Assign a Group Name 6 Add an optional description 7 Add members to the group one at a time by entering their name or phone number 8 For each member you add determine if that person should be Administrator Able to make changes to the group Sender Able to send to this group Recipient Able to receive mes sages sent to th...

Page 42: ...the phone 6 Press Save Configuring Do Not Disturb Call Waiting and Call Blocking You can configure call preferences such as Do Not Disturb and Call Waiting by accessing the following options Do Not Disturb Incoming calls do not reach your Handset They will not display in the Received Callslist Call Waiting If call waiting is enabled while on a call a beep tone will alert you of a second incoming c...

Page 43: ...tone on or off 3 Press Save to save your changes Configuring the Backlight Timeout Setting You can configure the amount of time that the Handset display screen remains lit before it is turned off to conserve battery power To configure the timeout setting 1 From the Settings menu choose Backlight Settings 2 Press the Right and Left Arrow buttons to choose from 15 30 or 60 seconds 3 Press Save Confi...

Page 44: ...softkey to choose Contacts to add a speed di alfrom the private Contacts list Select the contact and press thecenter Select button Use the keypad to enter the speed dial name Press the DownArrow button to reach the number field and use the key pad toenter the number Be sure to enter any steering digits accesscodes or area codes needed 7 Press the center Select button to save the speed dialand retu...

Page 45: ...umber field and the Back softkey to delete characters Edit Edit the name and number of the contact You can also assign a ringtone for the contact Press Save to save your changes Delete Deletes the selected contact Press Confirm to delete Delete All Deletes all contacts Press Confirm to delete all contacts Changing Handset Settings A unique Handset name can be defined which is reflected in the uppe...

Page 46: ...model Software Version Version of software that is current installed on the Handset HID VID Hardware version ID PID Product ID SN Serial number IPEI International Portable Equipment ID or a unique number used to identify each DECT Handset to the Base station Base RFPI Radio Fixed Part ID or a unique number used to identify each DECT Base station to the Handset Advanced Handset Configuration Option...

Page 47: ...ck the cable connecting the WAN interface of the Cisco SPA232D to the Internet source for example the cable mo dem to make sure it is functional 3 Reboot the Cisco SPA232D Unresponsive Handset If the Handset is unresponsive after a few moments press the End Call button to turn the Handset off Wait a few moments and then press the End Call button again to turn the Handset back on If the Handset is ...

Page 48: ...hat the correct power adapter is installed Symptom for RF interference Any radio Based equipment can potentially cause interference with other equipment and can be interfered from otherequipment 1 Reposition Cordless Base closer to Handsets 2 Reposition Cordless Base away from electrical equipment 3 Reposition Cordless Base away from microwaves Incorrect Power Adapter Used The Cordless Base and Co...

Page 49: ...TheCordlessHandsetchargingcradleusesa1Amppoweradapter Owner s Manual 49 ...

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