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Configuring the Cisco SPA8800 IP Telephony Gateway in an Asterisk Environment
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Gathering Information for Support
In the event that you need to reach out for support, collect the following information first:
A. SPA8800's
configuration
Web-UI > Admin Login > Advanced >
Voice tab
Browser > File > Save As > [save entire page as SPA8800Voice.html]
Network tab:
Browser > File > Save As > [save entire page as SPA8800Network.html]
B. SPA8800 syslog log from debug output:
Web-UI > Admin Login > Advanced >
System tab > Syslog & Debug Server: and Debug Level: 3
Line N > SIP Debug Option:
Configuring this is described fully at:
https://www.myciscocommunity.com/docs/DOC-5405
C. Voice tab
D. Asterisk
sip.conf
E. Asterisk
extensions.conf
F. WireShark trace