Cisco Small Business SPA514G User Manual Download Page 15 | Manualshive

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Version 2.1

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Mount the phone on the wall using screws

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Summary of Contents for Small Business SPA514G

Page 1: ...Vodafone One Net Cisco SPA 514G IP phone user guide ...

Page 2: ...lling your phone 12 Before you start 12 Connecting the handset 12 IP phone connections 12 Attaching the desk stand 13 Mounting the phone to the wall 13 MB100 wall mount kit 13 Chapter 3 Using basic phone functions 16 Making and answering calls 16 Adjusting call volume and muting 17 Adjusting the call volume 17 Using mute 17 Putting a call on hold 17 Resuming a call 17 Ending a call 17 Transferring...

Page 3: ...ter 4 Using advanced phone features 26 Setting up privacy and security features 26 Blocking anonymous calls 26 Locking your phone 26 Creating and using speed dials 28 Creating speed dials on unused line buttons 28 Creating numerical speed dials 28 Customising your LCD screen 29 Changing the LCD screen contrast 29 Configuring the phone screen saver 29 Using ringtones 29 Changing the date and time 3...

Page 4: ...potentially explosive fumes Don t use your phone during thunderstorms lightning striking the power grid may cause electric shocks Your Cisco 514G phone is CE and FCC certified and meets European and US health safety and environmental standards Unauthorised opening changing or modifying of your phone will invalidate the warranty and CE and FCC certifications If the phone malfunctions please call Vo...

Page 5: ... the online portal Introduction to the Cisco 514G IP phone The Cisco 514G IP Phone is a full featured VoIP Voice over Internet Protocol phone that provides voice communication over an IP network It provides traditional features such as call forwarding redialing speed dialing transferring calls conference calling and accessing voice mail Calls can be made or received with a handset headset or speak...

Page 6: ...void exposure to excessive heat sun cold temperatures and water To clean it use a slightly moistened paper or cloth towel don t spray or pour cleaning solution directly on to the unit Understanding your phone s lines and buttons Your phone features explained 1 2 3 4 5 6 7 8 9 11 10 12 13 14 ...

Page 7: ...the action on the label on the LCD screen 6 Navigation button Press in each direction to scroll through items on the LCD screen 7 Messages button Press to access voicemail this must be set up by your Vodafone One Net administrator first 8 Hold button Press to place a call on hold 9 Setup button Press to access the phone s menu to set your preferences e g your directory and speed dials access your ...

Page 8: ...n they come through to your phone See Forwarding calls cfwd Clear your Call forwarding settings clear Delete an entire text number field conf Start a conference call See Organising a three way conference call confLx Bring two active calls on your phone into a single conference call copy Copy the selected item e g a contact in your address book delChr Delete the last number or letter entered delete...

Page 9: ...u you want more quickly using keypad shortcuts For example to reach the Call History menu press the Setup button followed by 3 Note Menu layouts and options can change depending on the software release you re using Using the navigation button Use the navigation buttons to scroll up and down the menu items then press select to choose the highlighted item Entering numbers and text in fields When you...

Page 10: ...necting the headset Each headset may vary please read the following instructions or see the manufacturer s user guide for more details For wired headsets connect the 2 5mm connector from the headset into the headset port on the right side of the IP phone as shown Using a headset with an IP phone Note Steps to use your headset with the SPA IP Phone may vary Consult the user documentation for your h...

Page 11: ... used during each call You can keep the handset on the hook when you use the speakerphone or headset Here s how to switch between audio options Handset to speakerphone press the Speakerphone button and place the handset back on the hook Speakerphone to headset press the Headset button Speakerphone to handset pick up the handset Headset to speakerphone press the Speakerphone button ...

Page 12: ...e network s ready read the safety information and make sure you have all the phone parts and user guides available Note The RJ 11 port marked AUX is reserved for connection with the Cisco SPA Attendant Console that works with the Cisco 514G It can t be used as a telephone line port Important Don t plug a telephone line cord into the port marked AUX Connecting the handset 1 Insert the longest end o...

Page 13: ...k stand Note If you want to mount the phone to a wall you don t need to attach the desk stand If you re also attaching a Cisco SPA attendant console you should attach the console before attaching the desk stand 1 Match the tabs on the desk stand with the slots on the back of the phone 2 Slide the bottom tabs into the slots 3 Lightly press down on the top of the desk stand it should easily slide in...

Page 14: ...2 Move the bracket so the phone s Ethernet and handset ports are still accessible when it s connected 3 Push the bracket onto the phone s base and slide it upwards to lock it in place 4 Plug in the Ethernet and power cables ...

Page 15: ...Version 2 1 15 of 33 5 Mount the phone on the wall using screws ...

Page 16: ...he call history lists Accessing voicemail Making and answering calls Note You might need to include a pre fix number when you dial an external number ask your Vodafone One Net administrator for more details Note Your IP phone will be configured with two lines that represent the same outgoing number indicated by the first two green line keys Each line can hold up to two calls but only one call may ...

Page 17: ...ress the flashing red line key or choose the call on your phone s screen using the up and down arrow keys then press the resume soft key Adjusting call volume and muting Adjusting the call volume To adjust the volume while you re on a call use the and keys If you press the Volume buttons when you re not on a call it ll change how loud the phone rings when a call comes through Using mute To mute th...

Page 18: ... one call on hold you will be presented with a list on screen to select which call to transfer to Making an unassisted blind transfer 1 Press bxfer during a call 2 Enter the number of the person you want to transfer the call to and press dial the call will then be transferred Redialling To redial a number 1 Press redial and choose the number you want to call 2 Optional Press edit to change the det...

Page 19: ...e missed calls shortcut on and off Choose how missed call notifications appear on your LCD screen just follow these steps 1 Press the Setup button 2 Scroll to Preferences and press select 3 Scroll to Miss Call Shortcut 4 Press the edit key followed by the y n key to turn the feature on or off and press the ok soft key followed by save 5 Scroll to Miss Call Banner 6 Press the edit key followed by t...

Page 20: ... Enter the number you want to forward all calls to for example another extension number or an external number or enter 121 to forward calls to voicemail If you want to forward calls to an external number make sure you enter any access or area codes if applicable 3 Press ok and then save Forwarding calls when you don t answer 1 In the Call Forward screen scroll to CFWD No Ans Number 2 Enter the num...

Page 21: ... on another There are two scenarios for this Personal call pickup answer a call ringing on one of your phones from another of your phones for example answer a call to your landline phone on your mobile when you re out of the office This feature is activated by dialling a Feature Access Code FAC on the mobile or landline phone To pick up a call which is ringing on another device in your personal gr...

Page 22: ...mpany directory for numbers contained within the One Net directory when available In general you ll have the following directories Personal directory This is where you can store and view personal numbers One Net directory when available This is where you ll find a list of all your company s numbers Using your personal directory To access the phone directory press the dir button or the Setup button...

Page 23: ...ption key you ll be taken to the Ring Picker screen b Scroll through the available ringtones c Press play to hear the ringtone or select to assign it to the person whose number you re adding to the directory 5 Press save Copying a contact You can copy a contact to create a new contact changing information as necessary on the second contact To copy a contact 1 In the Directory screen scroll to find...

Page 24: ...button on the phone to view more entries 6 Highlight a contact to view their details 7 To call a contact a Press dial to place the call b Optional Press editDial to edit the number before calling then press dial Using the call history lists Viewing call history lists 1 Press the Setup button 2 Scroll to Call History and choose select 3 Choose the call history list you want to view a Redial List sh...

Page 25: ...call history list number to your personal directory 1 Choose the call in the call history list 2 Press save the address book entry screen will appear 3 Edit the information if necessary and press save again the entry will then be added to your personal directory Accessing voicemail To access your voicemail press the Messages button on your phone ...

Page 26: ...croll to Block Anonymous Call 4 Press the edit key followed by the y n key to turn block anonymous calls to Yes 5 Press ok and then save Locking your phone Locking sensitive phone features using the logout feature You can lock access to the sensitive features of your phone such as the directory and call lists when you are not close to your phone If this feature is setup a padlock icon will appear ...

Page 27: ...s rebooted by setting the password as above and setting the screensaver feature If this feature is setup you will need to enter a password to make a call when the screensaver is activated To setup the screensaver 1 Press the menu key 2 Scroll down to Screen Saver Mode 3 Press select 4 Scroll to Enable Screen Saver and press edit 5 Press y n such that Yes is displayed 6 Press ok 7 Scroll to Screen ...

Page 28: ...sed line buttons 1 Press the unused line button and hold down for three seconds the Def Speed Dial window will be displayed 2 Enter a name for the speed dial 3 Press the down arrow key to reach the phone number field then enter the phone number and press save 4 Once a speed dial has been created it will be displayed next to the line button then just press the line button when you want to use the s...

Page 29: ...k 6 Scroll to Screen Saver Wait Time 7 Press the edit key and enter the number of seconds that the phone remains idle before the screen saver turns on 8 Press ok 9 Scroll to Screen Saver Icon 10 Press the edit key followed by the option key to change between the screen saver modes o Background Picture Shows the background picture o Station Time Shows the time o Lock Shows a padlock icon around the...

Page 30: ...ware version o MAC hardware address o Certificate o Customisation Viewing network information 1 Press the Setup button 2 Scroll to Network and press select you ll then be able to see the following information o IP address o Host Name o Domain o Subnet mask o Default router Viewing phone line and extension information 1 Press the Setup button 2 Scroll to Status and press Select you ll then be able ...

Page 31: ... so now all incoming calls to your number will divert to the one entered Useful if you are out of the office and want calls to come to your mobile 1213 Removes Forward all calls incoming calls will now come back to your phone 1224 Activates Call forward unanswered to voicemail after 30 seconds if the call is not answered it will go to voicemail 1224 Number 122401635555555 Activates Call forward un...

Page 32: ...ber is normally presented 21 number Per call dial out with Multi user hunt group number user s terminal belongs to unique Multi user hunt group 22 yy number Per call dial out with Multi user hunt group number where a user belongs to more than one Multi user hunt group yy is the two digit number associated with the Multi user hunt group 23 number Per call dial out with Company Number In the cases w...

Page 33: ...e Access Code Behaviour 154 Personal call pickup is used to pick up a ring call that belongs to the same user and can be used to answer a call ringing on the user s mobile on their desk phone 155 Any call pickup is used to pick up the longest ringing call from a Pickup group 155 extension Specific call pickup is used to pickup a specific call from a Pickup group Note If you are a member of a Picku...

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