Cisco SM-X-16FXS/2FXO User Manual Download

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Cisco VG400 Voice Gateway Hardware Installation Guide

First Published:

2018-11-30

Americas Headquarters

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

Summary of Contents for SM-X-16FXS/2FXO

Page 1: ...ateway Hardware Installation Guide First Published 2018 11 30 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 ...

Page 3: ...on page 3 LED Indicators on page 4 Slot Bay and Ports on page 5 Technical and Compliance Specifications on page 7 Platform and Software Requirements on page 9 Features and Benefits of Cisco VG400 Voice Gateway Cisco VG400 Voice Gateway provides VoIP connectivity to analog devices such as analog desk phones analog conference room phones fax machines and modems Cisco 400 Voice Gateway provides sever...

Page 4: ...or FXO CAMA signaling type Call Detail Record CDR information Support for interworking with Cisco Unified Communications Manager Skinny Client Control Protocol SCCP H 323 Session Initiation Protocol SIP and Media Gateway Control Protocol MGCP 0 1 Cable detection Overload protection Analog Phone Connectivity Cisco 400 Voice Gateway are ideal for analog phone deployments ranging from centralized to ...

Page 5: ...ified Communications Manager or Cisco Unified Communications Manager Express redundancy support using Hot Standby Router Protocol HSRP Call survivability MGCP failover to an H 323 connection to the Survivable Remote Site Telephony SRST router T 38 fax relay and modem pass through Codec support G 711 G 729 G 729a will be used if the gateway does not support G729 annex b RADIUS and TACACS for Telnet...

Page 6: ...System power is on and functions correctly Green System Power PWR System power is on and in the process of shutting down Green blinking System power is up but low level initialization has failed Amber System power is up but the system has failed to come out of reset Amber blinking System power is off Off Cisco VG400 Voice Gateway Hardware Installation Guide 4 Introduction to Cisco VG400 Voice Gate...

Page 7: ...ns are operating Green Fan status FAN One of the fans has stopped working Amber Two or more fans have stopped working or the fan tray has been removed Blinking Amber Fans are not monitored Off Slot Bay and Ports The FXO port is used to connect to PBX or key systems or to provide off premises connections to the PSTN It supports battery reversal detection and caller ID The FXO port is also used to c...

Page 8: ...over Ports RJ 11 Connectors MaximumNumberorRENs Maximum Number of FXS E Ports Interface 2 FXS 1x2 FXO 1x2 10 2 VG400 2FXS 2FXO 4 FXS 1x4 FXO 1x4 12 4 VG400 4FXS 4FXO 6 FXS 1x2 1x4 FXO 1x2 1x4 12 6 VG400 6FXS 6FXO FXS 1x4 1x4 16 8 VG400 8FXS Table 3 Slot bay and port information for Cisco VG400 FXS Port Port Bay Slot Interface 0 1 1 0 2FXS 2FXO 0 1 0 1 0 3 1 0 4FXS 4FXO 0 1 0 3 0 5 1 0 6FXS 6FXO 0 ...

Page 9: ...o F 0 o to 40 o C 32 o to 104 o F 0 o to 40 o C 32 o to 104 o F 0 o to 40 o C Operating temperature 40 o to 158 o F 40 o to 70 o C 40 o to 158 o F 40 o to 70 o C 40 o to 158 o F 40 o to 70 o C 40 o to 158 o F 40 o to 70 o C Nonoperating temperature Up to 600 ohms for short loop length portUp to 1400 ohms for long loop length port Up to 600 ohms for short loop length portUp to 1400 ohms for long lo...

Page 10: ...00 m with 24 AWGLong loop length port 11 000 ft 3400 m with 26 AWG 18 000 ft 5500 m with 24 AWG Short loop length port 3000 ft 900 m with 26 AWG 5500 ft 1700 m with 24 AWGLong loop length port 11 000 ft 3400 m with 26 AWG 18 000 ft 5500 m with 24 AWG FXS loop length Category 3 and Category 5 Category 3 and Category 5 Category 3 and Category 5 Category 3 and Category 5 Cables The following table de...

Page 11: ...s After Cisco 400 Voice Gateway is operational use the procedures in Cisco 400 Voice Gateway Software Configuration Guide to configure the specific services and functions or to make changes to an existing configuration There are multiple methods for configuring Cisco 400 Voice Gateways System configuration dialog Configuration mode Cisco IOS software CLI Setup command facility Remote configuration...

Page 12: ...Cisco VG400 Voice Gateway Hardware Installation Guide 10 Introduction to Cisco VG400 Voice Gateway Configuration Methods ...

Page 13: ...age 12 Power Source and Supply on page 13 Network Cabling Considerations on page 13 Interference Considerations on page 14 Required tools and equipment for installation on page 15 Site Log on page 15 Installation Checklist on page 16 Location and Mounting Requirements The three mounting possibilities for your Cisco VG400 Voice Gateway are as follows Rack mount Wall mount The mounting location must...

Page 14: ...ake or exhaust ports If the chassis is installed on slides check the position of the chassis when it is seated in the rack If the Cisco VG400 Voice Gateway is installed in an enclosed rack with a ventilation fan at the top make sure that heated air drawn upward from other equipment does not prevent adequate cooling Enclosed racks must have adequate ventilation An enclosed rack should never be over...

Page 15: ...his warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Stateme...

Page 16: ... especially as caused by lightning or radio transmitters can destroy the EIA TIA 232 drivers and receivers in the Cisco vg400 Voice Gateway If you use twisted pair cables with a good distribution of grounding conductors in your plant cabling emitted radio interference is unlikely If you have cables exceeding recommended distances or if you have cables that pass between buildings give special consi...

Page 17: ...unting An ESD preventive wrist strap In addition you might also need the following external equipment A Console terminal or PC with terminal emulation software A PC running terminal emulation software for administrative access Modem for remote access Analog voice RJ 11 cables Ethernet switch A modem for remote configuration Site Log We recommend that you maintain a Site Log to record all actions r...

Page 18: ...ons verified Site power voltages verified Installation site prepower check completed Required tools available Additional equipment available Cisco VG received Quick start guide received Regulatory compliance and safety information received Information packet warranty card and Cisco com card received Software version verified Rack desktop or wall mounting of chassis completed Initial electrical con...

Page 19: ...nspection on page 19 Install the Cisco VG400 Voice Gateway on page 19 Connect to Power Supply on page 25 Power On Procedure on page 25 Safety Recommendations Before you begin the installation read the following safety warnings and recommendations The following information is included to alert you to safety recommendations and best practices when working with this equipment Maintaining Safety with ...

Page 20: ...ose outlet could be hazardous The telecommunications lines must be disconnected 1 before unplugging the main power connector or 2 while the housing is open or both Statement 1043 Danger Safety Tips Use these tips as safety guidelines when installing or working around this equipment Locate the emergency Power off switch for the room in which you are working Then if an electrical accident occurs you...

Page 21: ...equipment you ordered might be shipped in more than one container When you unpack each shipping container check the packing list to ensure that you received all the following items Cisco VG400 Voice Gateway Power cord 6 foot 1 8 meter RJ 45 to DB 25 adapter cable labeled Console RJ 45 to DB 9 adapter cable labeled Auxiliary Rack mounting brackets for 19 inch rack one pair with screws for attaching...

Page 22: ...ch the voice gateway to the wall using the brackets DETAILED STEPS Purpose Command or Action Attach the wall mounting brackets to the voice gateway chassis as shown in the following figure using the four Step 1 Do not over torque the screws The recommended torque is 15 to 18 inch lb 1 7 to 2 0 N m Caution PHMS screws and the plastic spacers provided for each bracket To attach to a wall stud each b...

Page 23: ...tion SBC racks The voice gateway can also be mounted in a 600 mm ETSI rack Use the standard brackets shipped with the hardware for mounting the chassis in a 19 inch EIA rack you can order optional larger brackets for mounting the chassis in a 23 inch SBC rack You can mount the voice gateway in the following ways Center front mounting Brackets attached in the center front of the chassis with only t...

Page 24: ...ont Mounting Figure 4 Bracket Installation for Back Mounting 23 inch SBC brackets 4 Screws 1 Cisco VG400 Voice Gateway Hardware Installation Guide 22 Installing the Cisco VG400 Voice Gateway Mount Cisco VG400 Voice Gateway Chassis in Rack ...

Page 25: ...every second pair of screw holes in the rack When the correct screw holes are used the small threaded holes in the brackets line up with unused screw holes in the rack If the small holes do not line up with the rack holes you must raise or lower the brackets to the next rack hole Tip The following image shows a typical installation with back mounting Figure 5 Bracket Installation for Back Mounting...

Page 26: ...mp the ground wire to the ring terminal using a crimp tool of the appropriate size 3 Attach the ground lug or ring terminal to the chassis as shown in the following image Use one of the screws provided Tighten the screws to a torque of 8 to 10 in lb 0 9 to 1 1 N m 4 Connect the other end of the ground wire to a known reliable earth ground point at your site DETAILED STEPS Step 1 Strip one end of t...

Page 27: ... Statement 1004 Warning Power On Procedure Perform this procedure to power on your Cisco VG400 Voice Gateway and verify that it goes through its initialization and self test When this is finished the Cisco VG400 Voice Gateway is ready to configure To power on the Cisco VG400 Voice Gateway perform the following Before you begin Before you power on the Cisco VG400 Voice Gateway ensure that The chass...

Page 28: ...en LED next to the auxiliary port comes on and the fan starts to operate If this does not happen see the Troubleshooting on page 29 section The following message is displayed at the end of the boot up messages Example System Configuration Dialog Would you like to enter the initial configuration dialog yes no Step 3 Enter no to proceed with manual configuration using the CLI Example Would you like ...

Page 29: ...on 1 prompt appears your system has booted in ROM monitor mode For information on the ROM monitor refer to the router rebooting and ROM monitor information in the Cisco IOS Configuration Fundamentals Configuration Guide for your Cisco IOS software release Note Cisco VG400 Voice Gateway Hardware Installation Guide 27 Installing the Cisco VG400 Voice Gateway Power On Procedure ...

Page 30: ...Cisco VG400 Voice Gateway Hardware Installation Guide 28 Installing the Cisco VG400 Voice Gateway Power On Procedure ...

Page 31: ...Table 6 Troubleshooting the Cisco VG400 Voice Gateway Corrective Action Possible Cause Symptom Switch power source on Power source switched off Power LED and fan are off Check replace power cable Faulty power cable Check correct input power Faulty power source Contact Cisco1 or your Cisco reseller Faulty internal power supply Contact Cisco 1 Technical Service Center or your Cisco reseller Faulty C...

Page 32: ...1 or your Cisco reseller Faulty Cisco VG400 Reset replace console Console fault Console screen display freezes Repeat power on procedure Software error Contact Cisco 1 or your Cisco reseller Faulty Cisco VG400 1 See the Obtaining Technical Assistance section Cisco VG400 Voice Gateway Hardware Installation Guide 30 Troubleshooting ...

Page 33: ...e changes to an existing configuration There are multiple methods for configuring Cisco 400 Voice Gateways System configuration dialog Configuration mode Cisco IOS software CLI Setup command facility Remote configuration through a LAN SNMP based application CiscoView or HP OpenView HTTP based configuration server Provides access to the CLI from a web browser Cisco VG400 Voice Gateway Hardware Inst...

Page 34: ...Cisco VG400 Voice Gateway Hardware Installation Guide 32 Configuration Methods ...

Page 35: ...em to your Cisco VG400 Voice Gateway The cable kit includes RJ 45 to RJ 45 rollover cable RJ 45 to DB 9 adapter cable for console connection RJ 45 to DB 25 adapter cable for modem connection The following illustrations and tables provide cable pinout information Console port to a PC See Table A 1 and A 4 Console port to an ASCII terminal See Table A 2 and Table A 4 Auxiliary port to a modem See Ta...

Page 36: ...ND 5 5 5 4 GND GND 5 4 4 5 GND TxD 3 3 3 6 RxD DTR 4 2 2 7 DSR RTS 7 1 1 81 CTS 2 Pin 1 is connected to pin 8 inside the Cisco VG450 Voice Gateway Console Port to ASCII Terminal Figure A 2 shows the RJ 45 to RJ 45 rollover cable assembly and the RJ 45 to DB 25 female DTE adapter labeled TERMINAL Table A 2 lists the pinouts Figure 8 Console Port to ASCII Terminal Cable and Adapter Cisco VG400 Voice...

Page 37: ...8 inside the Cisco VG400 Voice Gateway Auxiliary Port to Modem Figure A 3 shows the RJ 45 to RJ 45 rollover cable assembly and the RJ 45 to DB 25 male DCE adapter labeled MODEM Table A 3 lists the pinouts Figure 9 Auxiliary Port to Modem Cable and Adapter Table 9 Auxiliary Port to Modem Cable Pinouts RJ 45 to DB 25 ModemPort DCE DB 25 RJ 45 to DB 25 Adapter MODEM RJ 45 to RJ 45 Rollover Cable Auxi...

Page 38: ...Terminal and Modem Connections Adapter RJ 45 Type Cable Cisco VG400 Port Connection DCE DB 9 female Straight through Console port to PC DCE5 DB 25 male Rollover4 Auxiliary port to modem DTE2 DB 25 male Straight through 4 An octal cable or RJ 45 breakout cable is equivalent to a rollover cable 5 Modify the DB 25 adapter by removing the wire in pin 6 and placing it in the pin 8 position Gigabit Ethe...

Page 39: ...ny pin not referenced is not connected Analog Voice Multiport Pinouts RJ 11X CA21A Figure A 5 shows the RJ 11 connector wiring for the cable used for the multiport analog voice interface Cisco VG400 Voice Gateway Hardware Installation Guide 37 Cable Specifications and Information Analog Voice Multiport Pinouts RJ 11X CA21A ...

Page 40: ...2 RingTip 1540 15 RingTip 328 3 RingTip 1641 16 RingTip 429 4 RingTip 1742 17 RingTip 530 5 RingTip 1843 18 RingTip 631 6 RingTip 1944 19 RingTip 732 7 RingTip 2045 20 RingTip 833 8 RingTip 2146 21 RingTip 934 9 RingTip 2247 22 RingTip 1035 10 RingTip 2348 23 RingTip 1136 11 RingTip 2449 24 RingTip 1237 12 GND 25 50 51 52 Cisco VG400 Voice Gateway Hardware Installation Guide 38 Cable Specification...

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