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Cisco Service Control Product Installation Guide, SCE 8000 Platform,

Release 5.2.x

Overview of the Cisco Service Control Solution

Cisco Service Control Solution Topology

System Installation

Initial Configuration

System Requirements and Prerequisites

Obtaining Documentation and Submitting a Service Request

Summary of Contents for SCE8000 GBE

Page 1: ... SCE 8000 Platform Release 5 2 x 1 Overview of the Cisco Service Control Solution 2 Cisco Service Control Solution Topology 3 System Installation 4 Initial Configuration 5 System Requirements and Prerequisites 6 Obtaining Documentation and Submitting a Service Request ...

Page 2: ...uthorization and accounting AAA system such as RADIUS and DHCP and the Cisco SCE platforms For more information about the installation and operation of the Subscriber Manager see the Cisco Service Control Management Suite Subscriber Manager User Guide Quota Manager is an optional component of the Subscriber Manager It enables Cisco Control solution providers to manage subscriber quota across subsc...

Page 3: ...faces The four interfaces support two traffic links and cascaded topology SCE 8000 With eight or 16 GBE interfaces The 16 interfaces support eight traffic links and cascaded topology All platform versions are available with either AC or DC power Note In general this guide contains instructions for installing the Cisco SCE 8000 platform The Cisco SCA BB Application Cisco SCA BB is not available in ...

Page 4: ...te Procedure Call PRPC authentication Step 3 Install the Collection Manager see the Installing the Collection Manager section on page 15 This task includes Installing the SCMS Collection Manager software Configuration related to the various adapters Adding a user for PRPC authentication Configuring the SCMS Collection Manager to be able to connect to the database Step 4 Install the Cisco SCA BB Co...

Page 5: ...tem Topology Figure 2 illustrates the general topology of the Cisco Service Control solution Horizontal flow Represents traffic between subscribers and an IP network The SCE platform monitors traffic flow Vertical flow Represents transmission of RDRs from the Cisco SCE platform to the SCMS Collection Manager The SCMS Subscriber Manager provides subscriber data This flow allows Cisco SCA BB to cond...

Page 6: ...ion to connect multiple SCE platforms to a Cisco 7600 Series Router to perform load balancing between the platforms Physical Topologies These are the descriptions of the physical topologies that Cisco SCE 8000 supports Single Cisco SCE 8000 Topologies page 6 Dual Cisco SCE 8000 Topology Cascade page 8 Multi Gigabit Service Control Platform MGSCP Topology page 9 Single Cisco SCE 8000 Topologies A s...

Page 7: ...nly Topology In this topology an optical splitter resides physically on the 10GBE link between the subscribers and the network see Figure 5 The traffic passes through the optical splitter which splits the traffic to Cisco SCE 8000 As a result Cisco SCE 8000 only receives traffic and does not transmit Figure 5 Single Link Receive Only Topology In an optical splitter topology Cisco SCE 8000 enables ...

Page 8: ...ils the redundant platform preserves the functionality that Cisco SCE 8000 provides see Figure 7 This topology allows control and monitoring functionality where redundancy is required and inline connection is used The primary Cisco SCE 8000 processes the traffic of the two links whereas the secondary Cisco SCE 8000 only bypasses the traffic of its links to the primary Cisco SCE 8000 for processing...

Page 9: ...ng functionality Multi Gigabit Service Control Platform MGSCP Topology In this topology multiple Cisco SCE 8000 platforms are connected to a Cisco 7600 Series router which acts as a dispatcher between the platforms see Figure 8 The router contains two EtherChannels ECs one for the subscriber side and one for the network side that perform load balancing for the Cisco SCE platform traffic Traffic en...

Page 10: ...one SCE platform per two links two EtherChannel ports plus one extra SCE platform for standby Note The standby SCE platform must be connected to the two highest numbered ports because EC behavior automatically designates these ports as the standby ports Redundant Cisco 7600 Series Router Two Cisco 7600 Series routers can be used to provide network redundancy see Figure 9 In this topology one link ...

Page 11: ...0 Connectivity section on page 11 for a summary of proper cabling for various topologies Cisco SCE 8000 Connectivity Table 1 Table 2 Table 3 Table 4 and Table 5 summarize Cisco SCE 8000 connectivity for the basic topologies Note Receive only topologies use only Receive fibers these can be implemented by using either an optical splitter or a switch If a switch is used it must support SPAN functiona...

Page 12: ...side network element B Network side network element C Cisco SCE platform port 3 0 0 D Cisco SCE platform port 3 1 0 CTRL Left hand External Bypass port on the Cisco SCE 8000 SCM E module Table 5 Optical Bypass Connectivity Dual Link Port on Optical Bypass 1 Connects to A Subscriber side network element B Network side network element C Cisco SCE platform port 3 0 0 D Cisco SCE platform port 3 1 0 C...

Page 13: ...e numbers In a topology with two Cisco 7600 Series routers the order of connection to the EtherChannel ports must be the same on both routers For both routers to send the traffic of a given subscriber to the same Cisco SCE platform the Cisco SCE platforms must be connected to both routers in the same order one Cisco SCE platform connected to the first link on both routers another Cisco SCE platfor...

Page 14: ... Subscriber Manager User Guide Step 6 Set the password for the pcube user After the installation script runs successfully set the password for the pcube user by running the passwd pcube command Note We recommend that you note down this password for future use Step 7 Reboot the computer This step is mandatory to complete the installation Table 6 Parameters of the install def cfg File Parameter Name...

Page 15: ...le transfer cause a device to open ports other than those listed temporarily however these ports close automatically after the operation ends Table 7 Ports that the Collection Manager Listens on Constantly Port Number Description 33000 Used by the Cisco SCE devices to send RDRs for data collection 21 Used by the legacy releases earlier than 3 0 SCAS Reporter to authenticate against the Collection ...

Page 16: ...nstallation while preserving the current configuration can t be used with d For information about the actions performed by the install cm sh script see the Cisco Service Control Management Suite Collection Manager User Guide Install the Collection Manager server by performing the following procedure Step 1 Change directory to install scripts under the distribution kit root Step 2 Run the install c...

Page 17: ...ger for the database configuration to take effect Step 7 To start Collection Manager choose yes Would you like to start CM now yes no yes The most basic installation of Collection Manager software is done Note A failed connection results in the user being prompted to re enter the DB information Note After the user configures the requested database options the dbinfo vm file updates for the RDR dat...

Page 18: ...a username and password when connecting to the CM To add a user for PRPC authentication use the p3rpc command line utility scmscm cm bin p3rpc set user username scmscm password scmscm password Installing the Cisco SCA BB Application This section describes how to install the Cisco SCA BB application For more information see the Cisco Service Control Application for Broadband User Guide SUMMARY STEP...

Page 19: ...to the Console installation file sca bb console xxx exe and double click it A standard installer wizard appears see Figure 10 Figure 10 SCA BB Console 5 2 x Step 2 Follow the standard installation steps to install the application at the desired location How to Install the Cisco SCA BB Configuration Utilities Installing the Cisco SCA BB configuration utilities is optional Step 1 From the Cisco SCA ...

Page 20: ...resses of the Cisco SCE platforms to be upgraded are not defined in the Network Navigator gather the IP addresses of all SCE platforms to be upgraded Download the relevant PQI file and protocol pack to a local location or to a location accessible by FTP If using an FTP site make sure you have the complete FTP location and path for each file How to Install Files on the Cisco SCE Platform Step 1 In ...

Page 21: ...21 The SCE Software Upgrade Wizard opens Click Next see Figure 12 Figure 12 SCE Software Upgrade Wizard ...

Page 22: ...ne see Figure 13 verify that the IP addresses of all the Cisco SCE platforms to be upgraded are displayed If any of the IP addresses are not displayed enter the details and click Next Figure 13 SCE Software Upgrade Wizard SCE IP Addresses ...

Page 23: ...sername and password required to access the Cisco SCE platform You can use the same username and password for all the platforms or enter a different username and password for each platform and click Next Figure 14 SCE Software Upgrade Wizard SCE Usernames and Passwords Window ...

Page 24: ...irmware PKG Installation pane see Figure 15 specify the location of the firmware file to be installed on all the selected Cisco SCE platforms and click Next Figure 15 SCE Software Upgrade Wizard SCE Firmware PKG Installation ...

Page 25: ...e installed on all the selected Cisco SCE platforms and click Next Note You need to remove the old PQI reference in SCE before downgrading to any version To remove the old PQI reference use the following CLI SCE8000 config if no application Figure 16 SCE Software Upgrade Wizard SCE Application Software PQI Installation ...

Page 26: ...events you from applying the policy on the Cisco SCE Step 7 During upgrade or downgrade you need to check the Protocol pack version present in Cisco SCABB and SCE If both Protocol pack versions are not the same the default service configuration fails when applied Clearing or Resetting Protocol Pack Version If Protocol Pack version mismatch appears in Cisco SCE and SCABB you need to clear or reset ...

Page 27: ...onfiguration Note If the Cisco SCABB version mismatches you can change the version of the Cisco SCABB with the corresponding same version of the Cisco SCE Figure 18 Protocol Pack Step 8 In the Service Configuration PQB Update pane see Figure 19 check Apply the Default Service Configuration and click Next ...

Page 28: ...28 Figure 19 SCE Software Upgrade Wizard Service Configuration PQB Update ...

Page 29: ...xperimental Features check box The following options appear Install CM server Install SM server The Connectivity Test pane of the SCE Software Upgrade Wizard is displayed see Figure 20 Click Next Note If a connection to one or more devices cannot be made or if there is a problem with the connection such as invalid version of the device an error is displayed next to the device You can skip these te...

Page 30: ... information see Figure 21 Verify that all the IP addresses and file locations are correct In this pane you can Click Back to edit any information Click Finish to begin the upgrade process as specified Figure 21 SCE Software Upgrade Wizard Summary ...

Page 31: ...the Cisco SCE platform to communicate properly with the outside world The following is a brief summary of the initial setup parameters and commands For more information see the Cisco SCE8000 10GBE Software Configuration Guide or the Cisco SCE8000 GBE Software Configuration Guide IP address and subnet mask of the Cisco SCE 8000 platform This IP address is used by the GBE management interface IP add...

Page 32: ...lysis Wizard to Define the Default Site The Usage Analysis wizard allows you to create a simple model of devices and connect to them Note If they do not exist the devices defined in the wizard are added to the default site in the Site Manager tree Table 8 Initial Setup Configuration Parameter show Command Configuration Command Configuration Command Mode Management IP address and subnet mask show i...

Page 33: ...33 To use Usage Analysis Wizard to define the default site complete these steps Step 1 From the Console main menu choose Help Welcome The Welcome window opens see Figure 22 Figure 22 Welcome Window ...

Page 34: ...34 Step 2 Click Usage Analysis Wizard The Usage Analysis Wizard window appears see Figure 23 Figure 23 Usage Analysis Wizard Usage Analysis Step 3 Click Next The SCE IP Addresses window opens Figure 24 ...

Page 35: ...ysis Wizard SCE IP Addresses Window Step 4 In the text box enter the IP addresses of the Cisco SCE devices that should be added to the model Note You can work with up to 20 Cisco SCE devices simultaneously by using the wizard ...

Page 36: ...of these To use the same username and password for all the SCE devices that you are adding enter the user name in the Username field and the password in the Password field To provide a different user name and password pair for each SCE device click the Use separate usernames and passwords for each SCE platform radio button and for each SCE device enter the user name and password in the appropriate...

Page 37: ... SCMS Collection Manager to use with this configuration Do one of these Enter the IP address user name and password of the Collection Manager device in the appropriate fields If you started from the Network Navigator this information is retrieved and displayed You can modify these parameters Check the Skip this step check box ...

Page 38: ...ions to the defined devices can be made Note If a connection to one or more of the devices cannot be made or if there is some problem with the connection such as invalid version of the device an error is displayed next to the device You can skip these tests by clicking Skip connectivity test The connections are validated when you click Finish at the end of the wizard ...

Page 39: ...Next The Anonymous Subscribers window opens see Figure 28 Figure 28 Usage Analysis Wizard Anonymous Subscribers Window Step 11 To disable anonymous subscriber mode uncheck the Enable Anonymous Subscribers mode check box ...

Page 40: ...40 Step 12 Click Next The Confirmation window opens see Figure 29 Figure 29 Usage Analysis Wizard Confirmation Window The actions that the wizard is about to take are listed on the page ...

Page 41: ...ator see Figure 31 Figure 31 Network Navigator The wizard attempts to connect to all the devices that you defined The operation fails if The wizard cannot connect to any of the SCE devices that you listed in Step 4 You defined a Collection Manager in Step 8 but the wizard cannot connect to it If you defined a Collection Manager in Step 8 the SCE devices are configured so that the only category 1 R...

Page 42: ...e Analysis wizard closes Configuring the Subscriber Manager After installing the SCMS Subscriber Manager you can configure the Subscriber Manager to your specific needs In particular address these parameters topology Cluster or standalone introduction_mode Pull or push support_ip_ranges Whether IP ranges should be used in the installed setup To configure the Subscriber Manager edit the p3sm cfg co...

Page 43: ...ted screen resolution for the Console is 1024 x 768 pixels Operating System Requirements The Cisco SCA BB Console can run on Windows 2000 Windows XP Windows Vista or Windows 7 Java Runtime Environment If you are using the optional SCA BB Service Configuration Utility servconf it requires access to JRE version 1 6 You can download a JRE from the Sun website at http java com en download To verify th...

Page 44: ...ich Minimum 1 GB free on partition where VARDIR SM database repository is installed Minimum 0 5 GB free on partition where PCUBEDIR Subscriber Manager files is installed Minimum 200 MB free on partition where tmp is mounted Network Interface Depends on whether the configuration includes a cluster Without cluster One 1 100BASE T Ethernet With cluster Six 6 100BASE T Ethernet CD ROM drive Recommende...

Page 45: ..._prerequisites sh located in the install_scripts directory check_prerequisites sh sybhome SYBHOME cmhome CMHOME datadir DATADIR The script helps to determine if a system meets the requirements for installing a CM It also checks the overall readiness of the system for a Collection Manager The main prerequisites that are checked are CPU speed Amount of RAM OS version Red Hat Enterprise Linux 5or 6 A...

Page 46: ...kernel 2 6 18 8 el5 or later RHEL 5 x Red Hat Linux 6 0 kernel 2 6 18 8 el5 glibc 2 5 12 compat libstdc 33 3 2 61 Red Hat Enterprise Base Installation Apply the latest recommended patches from Red Hat Reserve at least 8 GB free on the partition where the Collection Manager is to be installed This is used for CSV storage and persistent buffers If you are using database periodic delete the scmscm us...

Page 47: ...d Cisco currently supports RSS Version 2 0 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and or its affiliates in the U S and other countries To view a list of Cisco trademarks go to this URL www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship betwe...

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Page 49: ...stems Inc San Jose CA Asia Pacific Headquarters Cisco Systems USA Pte Ltd Singapore Europe Headquarters Cisco Systems International BV Amsterdam The Netherlands Cisco has more than 200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices ...

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