background image

Cisco RV345/RV345P  Router Quick Start Guide

9

 

Possible Causes and Resolutions

Bad Ethernet connection:

   

Check the LEDs for the proper indications. Check the connectors of the 
Ethernet cable to ensure that they are firmly plugged into the device 
and your computer.

Wrong or conflicting IP address: 

Verify that you are using the correct IP address of the device. 

Verify that no other device is using the same IP address as this device.

No IP route: 

If the router and your computer are in different IP subnetworks, remote 
access must be enabled. You need at least one router on the network 
to route the packets between the two subnetworks.

Unusually long access time:

 

Adding new connections may take 30–60 seconds for the affected 
interfaces and LAN to become operational.

Summary of Contents for RV345

Page 1: ... Start Guide Cisco RV345 RV345P Router Package Contents Cisco RV345 RV345P Router Universal Power Adapter Ethernet Cable This Quick Start Guide Pointer Card Technical Support Contact Card Console RJ 45 Cable ...

Page 2: ...l and hardware encryption provide strong security The RV345 model has a 16 port LAN switch The RV345P model has a 16 port LAN switch of which the first 8 ports LAN 1 4 and 9 12 are PSE PoE ports This Quick Start Guide describes how to install your Cisco RV345 RV345P and launch the web based Device Manager Installing the Cisco RV345 RV345P To prevent the device from overheating or being damaged Amb...

Page 3: ...Cisco RV345 RV345P Router Quick Start Guide 3 Rack Mounting Your Cisco RV345 RV345P device includes a rack mount kit that contains Two rack mount brackets Eight M4 6L F B ZN 2 screws ...

Page 4: ...et connection Solid green when the GE Ethernet link is on Flashing green when the GE is sending or receiving data GIGABIT of WAN1 WAN2 and LAN1 16 Solid green when at 1000M speed Off when at non 1000M speed Right LED in RJ45 Only for the RV345P PSE Ports Solid amber when PD is detected Off when no PD is detected VPN Off when no VPN tunnel is defined or all defined VPN tunnels have been disabled So...

Page 5: ... Use only the power supply provided with the device using other power supplies may cause the USB dongle to fail Kensington Lock Slot Lock slot on the right side to secure the device physically using the Kensington lock down equipment USB 1 and USB 2 Off when no USB device is connected or is inserted but not recognized Solid green when the USB dongle is connected to the ISP successfully IP address ...

Page 6: ...ect another Ethernet cable from one of the LAN Ethernet ports to the Ethernet port on the computer STEP 4 Power on the WAN device and wait until the connection is active STEP 5 Connect the power adapter to the 12VDC or 54VDC port of the device CAUTION Use only the power adapter that is supplied with the device Using a different power adapter could damage the device or cause the USB dongles to fail...

Page 7: ...inue The sign in page appears STEP 5 Enter the username and password The default username is cisco The default password is cisco Passwords are case sensitive STEP 6 Click Log In The Router Setup Wizard is launched STEP 7 Follow the on screen instructions to set up your device The Router Setup Wizard should detect and configure your connection If it is unable to do so it asks you for information ab...

Page 8: ...p in the Password Strength Meter STEP 7 Click Save Troubleshoot Your Connection If you cannot access your device by using the Setup Wizard the device may not be reachable from your computer You can test network connections by using ping on a computer running Windows STEP 1 Open a command window by using Start Run and enter cmd STEP 2 At the Command window prompt enter ping and the device IP addres...

Page 9: ...ing IP address Verify that you are using the correct IP address of the device Verify that no other device is using the same IP address as this device No IP route If the router and your computer are in different IP subnetworks remote access must be enabled You need at least one router on the network to route the packets between the two subnetworks Unusually long access time Adding new connections m...

Page 10: ... Phone Support Contacts www cisco com en US support tsd_cisco_small_business _support_center_contacts html Cisco Firmware Downloads www cisco com go smallbizfirmware Select a link to download firmware for Cisco products No login is required Cisco Open Source Request www cisco com go smallbiz_opensource_request Cisco Partner Central Partner Login Required www cisco com web partners sell smb Product...

Page 11: ...Cisco RV345 RV345P Router Quick Start Guide 11 ...

Page 12: ...re trademarks or registered trademarks of Cisco and or its affiliates in the U S and other countries To view a list of Cisco trademarks go to this URL www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1110R 2016 Cisco Systems Inc All right...

Reviews: