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Cisco ON100 Network Agent Quick Start Guide
Suggested Next Steps
Congratulations! You are ready to start using the Cisco OnPlus Service.
Here are some recommended next steps:
•
Log in to the Cisco OnPlus Portal and click on the newly activated
customer account on the Overview page.
•
The Status page for the customer should show that the OnPlus Network
Agent is activated and online.
•
After several minutes, the Network Topology and Device Listing views
on the customer Dashboard will update to show the devices
discovered on the network.
•
Click on items in the To Do list on the customer Dashboard to see
available actions. For example, you may need to provide access
credentials on devices such as Cisco routers, switches, or access
points to enable discovery of additional devices.
For further instructions, see the
Cisco OnPlus Portal User Guide
.
If you need help resolving a problem, visit the Cisco OnPlus Service area
on the Cisco Small Business Support Community at
www.cisco.com/go/
smallbizsupport
.
Resetting the OnPlus Network Agent
To reset the OnPlus Network Agent, use a small object, such as a paper
clip, to press and hold the RESET button on the back panel of the device.
Depending on the length of the time you press and hold in the RESET
button, two types of reset can be performed:
•
When the RESET button is held in for less than 10 seconds, all running
processes are safely shut down and the OnPlus Network Agent
restarts.
•
When the RESET button is held in for 10 seconds or more, a factory
reset is performed. All customer-specific data is removed from the
device. After a factory reset, you can re-activate the OnPlus Network
Agent.
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