Cisco Meraki MS250 Series Installation Manual Download Page 9

4. (Optional) Install additional SFP+ or QSFP+ units as needed, depending on the compatibility of your model.

Basic Troubleshooting

The following steps can be used for troubleshooting basic connectivity issues with your switch.

• Reset the switch

• Factory reset the switch by holding the factory reset button for 5 seconds

• Try switching cables, or testing your cable on another device

If your switch still does not connect, the following link may be useful, depending on your issue:

Troubleshooting an MS Switch

Reference

https://documentation.meraki.com/MS

for additional information and troubleshooting tips.

If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard and using the

Help

option near the top of the page,

9

Summary of Contents for Meraki MS250 Series

Page 1: ...le Layer 3 24 port gigabit Ethernet 370W PoE switch with 4 SFP interfaces hot swappable power supplies MS250 48 Stackable Layer 3 48 port gigabit Ethernet switch with 4 SFP interfaces hot swappable power supplies MS250 48LP Stackable Layer 3 48 port gigabit Ethernet 370W PoE switch with 4 SFP interfaces hot swappable power supplies MS250 48FP Stackable Layer 3 48 port gigabit Ethernet 740W PoE swi...

Page 2: ...0 C 23 F 122 F 5 C 50 C 23 F 122 F 5 C 50 C Storage and Transportation Temperature 4 F 158 F 20 C 70 C 4 F 158 F 20 C 70 C 4 F 158 F 20 C 70 C Humidity 5 to 95 5 to 95 5 to 95 Mounting 1U Rack Mount 2 post front mounting options Desktop mountable 1U Rack Mount 2 post front mounting options Desktop mountable 1U Rack Mount 2 post front mounting options Desktop mountable 2 Product View and Physical F...

Page 3: ...cloud Off Switch does not have power 2 Restore N A Restore button to clear switch IP and local configuration settings 3 Switch Ports Off No link is detected on this port Solid orange 10 100 Mbps 1 Gbps on SFP Solid green 1 Gbps 10 Gbps on SFP In addition there is a RESTORE button available on the front panel Insert a paperclip if a restore is required A brief momentary press To delete a downloaded...

Page 4: ...n the rear of the rack and other obstacles to ensure adequate airflow Optional Mid Mount bracket All MS250 models are designed for an optional MA MNT MID 1 mid mount bracket when using 2 post racks Safety and Warnings These operations are to be taken with respect to all local laws Please take the following into consideration for safe operation Power off the unit before you begin Read the installat...

Page 5: ...ll need your Meraki order number found on your invoice or the serial number of each switch which looks like Qxxx xxxx xxxx and is found on the bottom of the unit You will also need your Enterprise license key which you should have received via email 4 Go to the map floor plan view and place each switch on the map by clicking and dragging it to the location where you plan to mount it Check and Set F...

Page 6: ...natively browse to http 1 1 1 100 3 Click on the Uplink Configuration tab Log in The default login is the serial number e g Qxxx xxxx xxxx with no password e g Q2DD 551C ZYW3 4 Configure the static IP address net mask gateway IP address and DNS servers that this switch will use on its management connection 5 If necessary reconnect the switch to the LAN Static IP via DHCP Reservations Instead of ass...

Page 7: ...2 Attach the switch face plate to the cage nuts on the rack 7 ...

Page 8: ...3 Insert the power supply unit into the back of the switch After it has been securely installed you can connect power to the power supply unit 8 ...

Page 9: ... factory reset button for 5 seconds Try switching cables or testing your cable on another device If your switch still does not connect the following link may be useful depending on your issue Troubleshooting an MS Switch Reference https documentation meraki com MS for additional information and troubleshooting tips If you are still experiencing hardware issues please contact Cisco Meraki support b...

Page 10: ...cisco com support process warranty Support and Additional Information If issues are encountered with device installation or additional help is required contact Meraki Support by logging in to dashboard meraki com and opening a case by visiting the Get Help section The equipment is intended for industrial or other commercial activities The equipment is used in areas without exposure to harmful and ...

Page 11: ... The equipment should be stored in its original packaging in a room protected from atmospheric precipitation The permissible temperature and humidity ranges during storage are specified in the Operation Installation Manual Transportation of equipment should be carried out in the original packaging in covered vehicles by any means of transport The temperature and humidity during transportation must...

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