Cisco Intelligent Gigabit Ethernet Switch Module, Manual

Page: 43 / 62

Chapter 2. Message and Recovery Procedures
41
SW_VLAN-4-EXT_VLAN_INTERNAL_ERROR: Extended VLAN manager received an internal error [dec] from
[chars]: [chars].
Explanation This message means that an unexpected error code was received by the VLAN manager
from the extended-range VLAN configuration software. [dec] is the error code. The first [chars] is the
function, and the second [chars] describes the error code.
Response Find out more about the error by using the show tech-support privileged EXEC command and
by copying the error message exactly as it appears on the console or system log and entering it in the Output
Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these
online tools , see the
“Error Message Traceback Reports” section on page 9 .
SW_VLAN-4-EXT_VLAN_INVALID_DATABASE_DATA: Extended VLAN manager received bad data of type [chars]:
value [dec] from function [chars].
Explanation This message means that invalid data was received by the extended-range VLAN manager
from an extended-range VLAN configuration database routine. The first [chars] is the data type, [dec] is
the number received, and the second [chars] is the function name.
Response Find out more about the error by using the show tech-support privileged EXEC command and
by copying the error message exactly as it appears on the console or system log and entering it in the Output
Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these
online tools , see the
“Error Message Traceback Reports” section on page 9 .
SW_VLAN-4-IFS_FAILURE: VLAN manager encountered file operation error: call = [chars]
/
file = [chars] / code =
[dec] ([chars]) / bytes transferred = [dec].
Explanation This message means that the VLAN manager received an unexpected error return from a
Cisco IOS file system (IFS) call while reading the VLAN database. The first [chars] is the name of the
function call, and the second [chars] is the file name. [dec] is the error code, the third [chars] is the textual
interpretation of the error code, and the second [dec] is the number of bytes transferred.
Response Find out more about the error by using the show tech-support privileged EXEC command and
by copying the error message exactly as it appears on the console or system log and entering it in the Output
Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these
online tools , see the
“Error Message Traceback Reports” section on page 9 .
SW_VLAN-4-NO_PM_COOKIE_RETURNED: VLAN manager unexpectedly received a null [chars] type cookie from
the Port Manager, data reference:[chars].
Explanation This message means that the VLAN manager queried the port manager for a reference
cookie but received a NULL pointer instead. The first [chars] is the type of port manager cookie, and the
second [chars] is the interface or VLAN that is the source of the problem.
Response Find out more about the error by using the show tech-support privileged EXEC command and
by copying the error message exactly as it appears on the console or system log and entering it in the Output
Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these
online tools , see the
“Error Message Traceback Reports” section on page 9 .