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Note: Before using this information and the product it supports, read the general information in Appendix B.“Getting help
and technical assistance” and Appendix C.“Notices”.

First Edition (June 2004)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.

Summary of Contents for Intelligent Gigabit Ethernet Switch Module

Page 1: ...IBM ERserver Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide Cisco IOS Release 12 1 14 AY ...

Page 2: ...endix B Getting help and technical assistance and Appendix C Notices 12 1 First Edition June 2004 2 Copyright International Business Machines Corporation 2004 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Page 3: ...s 22 PLATFORM_CATALYST2950 Messages 26 PM Messages 26 PORT SECURITY Messages 31 SPAN Messages 31 SPANTREE Messages 32 SPANTREE_FAST Messages 38 SPANTREE_VLAN_SWITCH Messages 38 STORM_CONTROL Messages 38 SW_VLAN Messages 39 UDLD Messages 43 UFAST_MCAST_SW Messages 44 Appendix A Security and QoS Configuration Messages 47 Appendix B Getting help and technical assistance 53 Before you call 53 Using th...

Page 4: ...2 BookTitle change in special and import ...

Page 5: ...formation Command descriptions use these conventions Commands and keywords are in boldface text Arguments for which you supply values are in italic Square brackets mean optional elements Braces group required choices and vertical bars separate the alternative elements Braces and vertical bars within square brackets mean a required choice within an optional element Interactive examples use these co...

Page 6: ...menting and administering LAN operating system software Usage examples Troubleshooting information for your Gigabit Ethernet switch module Cisco Intelligent Gigabit Ethernet Switch Module for the IBM eServer BladeCenter Installation Guide This document contains installation and configuration instructions for the Gigabit Ethernet switch module This document also provides general information about y...

Page 7: ...cluding Information about features How to set up and start your blade server How to install options in your blade server How to configure your blade server How to install an operating system on your blade server How to perform basic troubleshooting of your blade server How to get help Cisco IOS Release 12 1 documentation at http www cisco com en US products sw iosswrel ps1831 index html Cisco IOS ...

Page 8: ...6 Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide ...

Page 9: ...sting of two or more uppercase letters that show the facility to which the message refers A facility can be a hardware device a protocol or a module of the system software Table 1 lists the system facility codes Table 1 Facility Codes Facility Code Description Location CIGESM Cisco Systems Intelligent Gigabit Ethernet Switch Module CIGESM CIGESM Messages section on page 12 CMP Cluster Membership P...

Page 10: ..._FAST Spanning tree fast convergence SPANTREE_FAST Messages section on page 38 SPANTREE_VLAN_SWITCH Spanning tree VLAN switch SPANTREE_VLAN_SWITCH Messages section on page 38 STORM_CONTROL Storm control STORM_CONTROL Messages section on page 38 SW_VLAN VLAN manager SW_VLAN Messages section on page 39 UDLD UniDirectional Link Detection UDLD UDLD Messages section on page 43 UFAST_MCAST_SW UplinkFast...

Page 11: ...072 1054 1860 Some messages ask you to copy the messages and take further action These online tools can provide more information about messages Output Interpreter The Output Interpreter provides additional information and suggested fixes based on the output of many CLI commands such as the the show tech support privileged EXEC command You can access the Output Interpreter at this URL https www cis...

Page 12: ...10 Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide ...

Page 13: ...st 2950 switch messages listed in this chapter also apply to the Cisco Systems Intelligent Gigabit Ethernet Switch Module This chapter contains these message categories CIGESM Messages on page 12 CMP Messages on page 15 DOT1X Messages on page 16 DTP Messages on page 17 EC Messages on page 18 ETHCNTR Messages on page 21 HWMATM_MOD Messages on page 22 PLATFORM_CAT2950 Messages on page 22 PLATFORM_CA...

Page 14: ...ed the sanity check or failed the readback verification Response Perform the PIC microcontroller image upgrade again PLATFORM_CIGESM 4 OVER_THERMAL_THRESH1 The Switch Module has exceeded its first thermal threshold Explanation This message means that the switch temperature has exceeded the first thermal threshold and the switch is still operating normally The first thermal threshold is 167 F 75 C ...

Page 15: ...ch performed a no shutdown interface configuration command on ports 17 to 20 because of a request from the management module to enable these ports Response No action is required PLATFORM_CIGESM 5 ENABLE_EXTERNMGMT Request from Management Module Switch can be managed from all ports Explanation This message means that the switch can be managed through ports 17 20 as well as through the management mo...

Page 16: ...IC microcontroller failed to respond to a Read request The PIC microcontroller might be too busy to respond and thus the Read request timed out or a checksum error in the communication exists Response No action is required PLATFORM_CIGESM 6 PICWRITEFAIL Write request to PIC microcontroller failed Explanation This message means that the PIC microcontroller failed to respond to a Write request The P...

Page 17: ...se No action is required CMP 5 MGMT_VLAN_CHNG The management vlan has been changed to dec Explanation This message means that the management VLAN has changed dec is the new management VLAN number Response No action is required CMP 5 NBR_UPD_SIZE_TOO_BIG Number of neighbors in neighbor update is int maximum number of neighbors allowed in neighbor update is int Explanation This message means that th...

Page 18: ...tion This message means that during 802 1X authorization the RADIUS server provided a VLAN ID for a routed port Response Remove the VLAN ID in the RADIUS configuration or configure the port as an access port DOT1X 3 VLANINVALID Received invalid vlan dec from RADIUS for chars Explanation This message means that during 802 1X authorization the RADIUS server provided a VLAN ID that is not configured ...

Page 19: ...gotiate trunks because an internal operation generated an unexpected error Response Reload the switch by using the reload privileged EXEC command DTP 5 ILGLCFG Illegal config on isl on dot1q on chars Explanation This message means that one end of the trunk is configured as on ISL and the other end is configured as on 802 1Q chars is the interface Response This configuration is illegal and will not...

Page 20: ...or system log and entering it in the Output Interpreter tool Use the Bug Toolkit to look for similar reported problems For more information about these online tools see the Error Message Traceback Reports section on page 9 EC 5 BUNDLE Interface chars joined port channel chars Explanation This message means that the listed interface joined the specified EtherChannel The first chars is the physical ...

Page 21: ... the bundle EtherChannel change the interface attributes to match the EtherChannel attributes The first chars is the interface to be bundled the second chars is the physical interface that is already in the bundle and the third chars is the reason for the incompatibility Response Change the interface attributes to match the EtherChannel attributes EC 5 ERRPROT Channel protocol mismatch for interfa...

Page 22: ...anation This message means that Link Aggregation Control Protocol LACP is enabled on a Layer 3 interface but the remote port does not have LACP enabled In this mode the local port is put in a suspended state Response Enable LACP on the remote port EC 5 L3PORTDOWN Shutting down chars as its port channel is admin down Explanation This message means that a Layer 3 port is being forced to shut down be...

Page 23: ...ified EtherChannel The first chars is the physical interface and the second chars is the EtherChannel Response No action is required EC 5 UNSUITABLE chars will not join any port channel chars Explanation This message means that one of the interfaces cannot join the EtherChannel because it is configured for PortFast as a VLAN Membership Policy Server VMPS for 802 1X as a voice VLAN or as a Switched...

Page 24: ...r related messages PLATFORM_CAT2950 3 ASIC_BIST_FAILURE C2950 BIST failed for memory chars count dec Explanation This message means that during power on self test POST the built in memory test on the ASIC failed which might occur because the ASIC has a defect chars is the name of the ASIC memory table and dec is the number of address failures in the built in memory test Response Find out more abou...

Page 25: ...tools see the Error Message Traceback Reports section on page 9 PLATFORM_CAT2950 3 MEM_INIT_FAILURE The switch memory resources could not be allocated for chars initialization failed Explanation This message means that during the switch driver initialization driver related memory resources could not be allocated which might occur because of an ASIC defect chars can be asic instance switch ports fa...

Page 26: ...Toolkit to look for similar reported problems For more information about these online tools see the Error Message Traceback Reports section on page 9 PLATFORM_CAT2950 3 PCI_FIND_FAILURE The number of asics expected were dec PCI bus scan found dec Explanation This message means that during the switch driver initialization the switch found an incorrect number of ASICs on the PCI bus or did not find ...

Page 27: ...I bus problem The first hex the second hex and the third hex are test data Response Find out more about the error by using the show tech support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool Use the Bug Toolkit to look for similar reported problems For more information about these online to...

Page 28: ...formation about these online tools see the Error Message Traceback Reports section on page 9 PM Messages This section contains the port manager messages The port manager is a state machine that controls all the logical and physical interfaces All features such as VLANs UDLD and so forth work with the port manager to provide switch functions PM 2 NOMEM Not enough memory available for chars Explanat...

Page 29: ...d an invalid request The first chars is the invalid request and the second chars is the application making the request Response Find out more about the error by using the show tech support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool Use the Bug Toolkit to look for similar reported problem...

Page 30: ...cted Explanation This message means that the port manager detected an invalid request Response Find out more about the error by using the show tech support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool Use the Bug Toolkit to look for similar reported problems For more information about thes...

Page 31: ...ation about these online tools see the Error Message Traceback Reports section on page 9 PM 4 ERR_RECOVER Attempting to recover from chars err disable state on chars Explanation This message means that the port manager is attempting to bring the interface up after taking it down to the error disabled state The first chars is the error and the second chars is the affected interface Response Find ou...

Page 32: ...y as it appears on the console or system log and entering it in the Output Interpreter tool Use the Bug Toolkit to look for similar reported problems For more information about these online tools see the Error Message Traceback Reports section on page 9 PM 4 LIMITS Virtual port count for chars exceeded the recommended limit of dec Explanation This message means that the virtual port count exceeded...

Page 33: ...orted problems For more information about these online tools see the Error Message Traceback Reports section on page 9 PM 4 VMPS_CFG Dynamic access VLAN dec same as voice vlan on chars Explanation This message means that the access VLAN ID on the VMPS server is the same as the voice VLAN ID on the interface dec is the access VLAN ID and chars is the physical interface Response Assign the access VL...

Page 34: ...y configured on all ports that have Port Fast enabled After the conflict has been resolved re enable the interface by entering the no shutdown interface configuration command SPANTREE 2 BLOCK PVID LOCAL Blocking chars on chars Inconsistent local vlan Explanation This message means that the spanning tree port associated with the listed spanning tree instance and interface will be held in the spanni...

Page 35: ... privileged EXEC command to review the list of interfaces with loop guard inconsistencies Determine why devices connected to the listed ports are not sending BPDUs One reason might be that they are not running the Spanning Tree Protocol STP If so you should disable loop guard on the inconsistent interfaces by using the spanning tree guard none interface configuration command or by starting STP on ...

Page 36: ...sponse Verify that the configuration and operational state of the listed interface and that of the interface to which it is connected are in the same mode access or trunk If the mode is trunk verify that both interfaces have the same encapsulation ISL or 802 1Q If the encapsulation types are different use the switchport trunk encapsulation interface configuration command to make them consistent Wh...

Page 37: ...the interface and the third chars is the spanning tree instance Response Verify that this is the desired configuration for the listed interface Correct it if it is not the desired configuration otherwise no action is required SPANTREE 2 ROOTGUARD_UNBLOCK Root guard unblocking port chars on chars Explanation This message means that the listed interface is no longer receiving BPDUs advertising a sup...

Page 38: ...hutdown interface configuration command SPANTREE 4 PORT_NOT_FORWARDING chars chars chars Explanation This message means that the port is not forwarding packets or is not in a forwarding state The first chars is the alarm ASSERT or CLEAR action The second chars is the user configured alarm for this fault condition The third chars is the interface Response Find out more about the error by using the ...

Page 39: ...WD_UPLINK chars chars moved to Forwarding UplinkFast Explanation This message means that the listed interface has been selected as the new root port for the listed spanning tree instance Response No action is required SPANTREE_VLAN_SW 2 MAX_INSTANCE Platform limit of dec STP instances exceeded No instance created for chars port chars Explanation This message means that the number of currently acti...

Page 40: ...anning tree instances has reached a platform specific limit No additional VLAN instances will be created until the number of existing instances drops below the platform limit dec is the spanning tree instance limit and the first chars is the smallest VLAN number of those VLANs that are unable to have STP instances created Response Reduce the number of currently active spanning tree instances by ei...

Page 41: ...ror by using the show tech support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool Use the Bug Toolkit to look for similar reported problems For more information about these online tools see the Error Message Traceback Reports section on page 9 SW_VLAN 4 BAD_PM_VLAN_COOKIE_RETURNED VLAN manag...

Page 42: ... console or system log and entering it in the Output Interpreter tool Use the Bug Toolkit to look for similar reported problems For more information about these online tools see the Error Message Traceback Reports section on page 9 SW_VLAN 4 BAD_VLAN_TIMER_ACTIVE_VALUE Encountered incorrect VLAN timer active value chars Explanation This message means that because of a software error a VLAN timer w...

Page 43: ...eback Reports section on page 9 SW_VLAN 4 IFS_FAILURE VLAN manager encountered file operation error call chars file chars code dec chars bytes transferred dec Explanation This message means that the VLAN manager received an unexpected error return from a Cisco IOS file system IFS call while reading the VLAN database The first chars is the name of the function call and the second chars is the file ...

Page 44: ...TABASE_DATA VLAN manager received bad data of type chars value dec from vtp database function chars Explanation This message means that the VLAN manager received invalid data from a VTP configuration database routine The first chars is the data type dec is the inappropriate value that was received and the second chars is the VTP database function Response Find out more about the error by using the...

Page 45: ...ipt of a VLAN configuration database message containing more than a set number of VLANs The first chars is the previous mode and the second chars is the current mode Response No action is required UDLD Messages This section contains UniDirectional Link Detection UDLD messages UDLD 3 UDLD_IDB_ERROR UDLD error handling chars interface chars Explanation This message means that a software error occurr...

Page 46: ...k for similar reported problems For more information about these online tools see the Error Message Traceback Reports section on page 9 UDLD 6 UDLD_PORT_RESET UDLD reset interface chars Explanation This message means that the UDLD Protocol detected a unidirectional connection between neighbors You reset the port that was disabled by UDLD by using the udld reset privileged EXEC command or through a...

Page 47: ...T_AVAILABLE No memory is available for transmitting UplinkFast packets on Vlan dec Explanation This message means that no memory is available for sending UplinkFast packets on VLAN dec dec is the VLAN number Response Reduce other system activity to reduce memory demands ...

Page 48: ...46 Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Eserver BladeCenter System Message Guide ...

Page 49: ... defined ACEs is in the same policy map A policy map cannot have both Layer 3 system defined ACEs and Layer 4 system defined ACEs Note You cannot have masks such as permit tcp any any permit udp any any and permit ip any any within the same policy map Error Service Policy is not supported on VLAN interface This error message means that you have tried to attach a policy map to a VLAN interface A po...

Page 50: ...that the policy map cannot be supported because the required number of policers on this interface are more than permitted A Gigabit Ethernet port supports 60 policers Error Service policy cannot be supported Rules required exceed available resources in ASIC This error message means that the policy map cannot be supported because the required number of resources to support this policy map is not av...

Page 51: ...oolkit to look for similar reported problems For more information about these online tools see the Error Message Traceback Reports section on page 9 Error Another security mask on this interface This error message means that there is another security mask present on the interface Only one security mask is allowed on any interface Remove all the security access groups on this interface and attach t...

Page 52: ...face configuration command and re enter the mac access group interface configuration command Error Out of Rule Resources This error message means that the hardware has run out of resources Re enter the command with fewer ACEs Error No free rules on this interface This error message means that the hardware has run out of resources Re enter the command with fewer ACEs Error ASIC error This error mes...

Page 53: ...for similar reported problems For more information about these online tools see the Error Message Traceback Reports section on page 9 Error The field sets of all the ACEs in an ACL on Ethernet interface should match Please refer to the Software Configuration Guide to understand one mask restriction for ACLs on Ethernet interface This error message means that one or more of the ACEs in an ACL must ...

Page 54: ...per rate bits per second as the policer rate This error message means that the granularity of the policer rate in the policy map is 1 Mbps Change the policer rate to either of the suggested values Error The name aclname has been used for ACL of another type This error message means that the name on the MAC extended ACL might have been used in another named ACL that is not a MAC extended ACL Table ...

Page 55: ...telliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM BladeCenter xSeries or IntelliStation system and preinstalled software if any is available in...

Page 56: ...rvices go to http www ibm com services or go to http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller if your reseller is authorized by IBM to provide warranty service Go to http www ibm com planetwide for...

Page 57: ...LICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographi...

Page 58: ...go and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States other countries or both Other company ...

Page 59: ...ter Membership Protocol messages See CMP messages CMP messages 15 codes 7 conventions command 3 for examples 3 publication 3 text 3 D date time stamp designations 11 document conventions 3 documentation related 3 DOT1X messages 16 DTP messages 17 Dynamic Trunking Protocol messages See DTP messages E EC messages 18 EtherChannel messages See EC messages ethernet controller messages See ETHCNTR messa...

Page 60: ... port security messages 31 publications related 3 Q QoS messages 47 quality of service messages See QoS messages S security messages 47 severity levels description 8 table 8 SPAN messages 31 spanning tree fast convergence messages See SPANTREE_FAST messages spanning tree messages See SPANTREE messages spanning tree per VLAN messages See SPANTREE_VLAN_SWITCH messages SPANTREE messages 32 SPANTREE_F...

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