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If the 3350 does not perform as expected, the following tips may help. If you need further assistance,
contact your cable service provider.
No Picture
• Verify that the power to your TV is turned on.
• If the 3350 is plugged into a wall switch, verify the wall switch is in the ON position.
Note
: You should
avoid
plugging the 3350 into an outlet that is controlled by a wall switch.
• Verify that all cables are properly connected.
• If your system includes a VCR or stereo, verify that you have properly connected them to
the 3350.
• Verify that your TV is connected to the proper TV input port.
• Verify that the TV is set to the proper input channel.
No Color
• Verify that the current TV program is broadcast in color.
• Adjust the TV color controls.
No Sound
• If your setup includes a stereo, verify that you have properly connected it to the 3350.
• Verify that the volume is turned up.
• Verify that the mute function is not engaged.
Where are the connection diagrams?
The diagrams on the following pages show examples of typical connections for the 3350.
What cables do I need?
Some of the cables shown in the diagrams may not be included with the 3350. The required cables are
shown in the connection diagrams on the following pages.
Access Services and Programs
Access cable services and programs by pressing the following keys on the remote control:
•
Guide
–Access the on-screen guide. The on-screen guide displays schedules of TV programs
and other services available from your cable service provider, such as video-on-demand and
pay-per-view programs.
•
Arrows
–Highlight a program in the schedule.
•
Info
–Display a speci
fi
c program description (either from the on-screen guide or while viewing
a program).
•
Select
–View a speci
fi
c program in the guide.
Watch TV
Performance Tips
Frequently Asked Questions