Frequently Asked Questions
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5
Click the
X
in the upper-right corner of the window to close the Command
Prompt window. You have completed this procedure.
Note:
If you cannot access the Internet, contact your service provider for further
assistance.
Renewing the IP Address on Windows 95, 98, 98SE, and ME Systems
1
Click
Start
, and then click
Run
. The Run window opens.
2
In the Open field, type
winipcfg
and click
OK
. The IP Configuration window
opens.
3
Click the down arrow to the right of the top field, and select the Ethernet adapter
that is installed on your PC. The IP Configuration window displays the Ethernet
adapter information.
4
Click
Release
, and then click
Renew
. The IP Configuration window displays a
new IP address.
5
Click
OK
to close the IP Configuration window and complete this procedure.
Note:
If you cannot access the Internet, contact your service provider for further
assistance.
Renewing the IP Address on Macintosh Systems
1
Close all open programs.
2
Open your
Preferences
folder.
3
Drag the
tcp/ip preferences
file to the Trash.
4
Close all open windows and empty the Trash.
5
Restart your computer.
6
As your computer starts, simultaneously press and hold down the
Command
(Apple)
,
Option
,
P
, and
R
keys on your keyboard. Keeping those keys pressed
down, power on your Macintosh but do not release these keys until you hear the
Apple chime at least three times; then, release the keys and let the computer
restart.
7
When your computer fully reboots, click the
Apple
icon in the upper-left corner
of the Finder. Scroll down to
Control Panels
, and then click
TCP/IP
.
8
Click
Edit
on the Finder at the top of the screen. Scroll down to the bottom of the
menu, and then click
User Mode
.
9
Click
Advanced
in the User Mode window, and then click
OK
.
10
Click the Up/Down selector arrows located to the right of the Connect Via
section of the TCP/IP window, and then click
Using DHCP Server
.
11
Click
Options
in the TCP/IP window, and then click
Active
in the TCP/IP
Options window.
Note:
In some cases, the
Load only when needed
option does not appear. If it
appears, select the option. A check mark appears in the option.
