Cisco C880 M4 Operating Manual Download Page 43 | Manualshive

Page: 43 / 58

background image

Fault Clearing

Problem Solutions and Tips

Cisco C880 M4 Storage Subsystem Operating Manual

for Server with E7-8800 v3 CPU

43

The Storage Subsystem does not Power on with the
Attached Server



The PSU power switches must be set to

ON.

Incorrect cabling



Ensure that the SAS cabling is correct (SAS IN port); the Storage

Subsystem is powered on by SAS link from the Server.

«
...
41
42
43
44
45
...
»

Summary of Contents for C880 M4

Page 1: ...Cisco C880 M4 Storage Subsystem Operating Manual for Server with E7 8800 v3 CPU EditionNovember 2015 ...

Page 2: ...UPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA...

Page 3: ...ard assemblies and in the mouse and keyboard are limited life components Use of these components beyond their operating life may result in electrolyte leakage or depletion potentially causing emission of foul odor orsmoke As a guideline in a normal office environment 25 C operating life is not expected to be reached within the maintenance support period 5 years However operating life may be reache...

Page 4: ... this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use Please consult the sales staff if intending to use this product for high safetyuse Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning To prevent a momentary voltage drop use of an AC uninterruptibl...

Page 5: ... 13 Notes on Transportation 13 3 Installation 14 Installation Steps 14 Unpacking the Storage Subsystem 15 Installing the Storage Subsystem in the Rack 15 Requirements of theRack 16 Rack mounting 16 Switching the Storage Subsystem ON OFF 20 4 Operating and IndicatorElements 21 Front Side 21 Operation Panel 22 Disk LEDs 23 I O Module 25 Power Supply Unit PSU 27 5 Hard Disk Drives 28 Handling Hard Di...

Page 6: ...configuration 38 Redundant controller and storage with file sharing 39 8 Fault Clearing 40 Problem Solutions and Tips 41 Identification LED Front 41 Fault LED Front 41 Power LED Front 41 I O Module IOM 42 Temperature Sensor Error Message 42 Error LED of the Hard Disk Drive Indicates Disk Failure 42 The Storage Subsystem does not Poweron with the Attached Server 43 9 Replacing Components 44 Power S...

Page 7: ...n notes and tips CAUTION indicates warnings which if ignored will endanger your health the operability of your server or the security of your data Technical Data Installation specification 19 rackmount 2 U height units Dimension W x D x H 2 5 482 x 540 x 88 mm Weight 35 kg depending on the number of disks installed Service area Front 850 mm or more Rear 850 mm or more Power voltage AC 100 120 V AC...

Page 8: ... pressure LpAm 43 5 db A Noise notes measured according to ISO7779 and declared according to ISO9296 Compliance Product safety UL 60950 1 CSA C22 2 No 60950 1 EN 60950 1 IEC 60950 1 Electromagnetic compatibility CNS 13438 FCC Part 15 Class A ICES 003 Class A EN 55022 Class A VCCI Class A AS NZS CISPR 22Class A CE certification 2004 108 EC 2006 95 EC 2011 65 EC Approvals CB CE RCM FCC VCCI Environm...

Page 9: ...roper repairs could expose the user to risks electric shock energy hazards fire hazards and could also damage the equipment Please note that any unauthorized openings of the device will result in the invalidation of the warranty and exclusion from all liability Transport the device in its original packaging or in other suitable packaging which will protect it against shock orimpact Read the notes ...

Page 10: ...ission lines during a storm lightning hazard Systems which comprise a number of cabinets must use a separate fused socket for each cabinet The servers and the directly connected external storage subsystems should be connected to the same power supply distributor Otherwise you run the risk of losing data if for example the central processing unit is still running but the storage subsystem has faile...

Page 11: ...g electrostatic sensitive components The equipment and tools you use must be free of static charge Remove the power plug before installing or removing modules containing electrostatic sensitive components Only hold modules containing electrostatic sensitive components by their edges Do not touch any of the pins or track conductors on a module containing electrostatic sensitive components Use a gro...

Page 12: ...n This equipment generates uses and can radiate radio frequency energy and if not installed and used in strict accordance with the instructions may cause harmful interference to radio communications However there is no warranty that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by ...

Page 13: ...tall the rack mounted model because of its weight and size Ensure that the anti tilt bracket is correctly mounted when you set up the rack For safety reasons no more than one unit may be withdrawn from the rack at any one time during installation and maintenance work There is a danger that the rack will tilt forward The power supply to the rack must be installed by an authorized specialist electri...

Page 14: ...om dust moisture and heat The following installation steps are described in detail in other sections of this chapter Unpacking the storage subsystem Inserting the storage subsystem into the rack Cabling the storage subsystem see section SAS Connection on page 32 Setting the desired system parameters Connecting thestorage subsystemto themains voltage see section Power Supply Connection on page 34 S...

Page 15: ...n the delivery note Check whether the first page of the guarantee booklet has been completed in full If you find transport damage or inconsistencies between the contents of the package and the delivery note inform your supplier immediately Installing the Storage Subsystem in the Rack CAUTION Please observe the safety precautions and references to mounting into the rack in chapter Important Notes o...

Page 16: ...g dummy covers Power is supplied via the socket strips available in therack Rack mounting The descriptions and figures in this section refer to the current support system For other support systems you will find the appropriate description in the packaging of the rack mounting kit For installation in the Rack the rack mounting kit delivered with the subsystem is used Figure 2 Rack mounting kit 1 Le...

Page 17: ...end height units U counted starting from the bottom line of the subsystem rear left and rear right seen from the rear side of the rack front left and front right seen from the front side of the rack M5 cage nut M5 screw with centering washer mounting spring Tapered mounting bolts at the rear rail ends Figure 3 Mounting positions For mounting the left sliding rail the support bracket must first be ...

Page 18: ...Manual for Server with E7 8800 v3 CPU Insert the sliding rails in the rack Compress the sliding rail to its length Figure 5 Right side sliding rail rear side of the rack tapered mounting bolts at height unit 13 Figure 6 Left side sliding rail rear side of the rack tapered mounting bolts at height unit 13 ...

Page 19: ...he front Figure 7 Position of the cage nuts front side of the rack left support upright as example Place the cage nuts for fastening the subsystem in the appropriate holes of the front support uprights Put the subsystem on the support angles of the sliding rails and push the subsystem into the rack as far as it will go The following steps can be performed by a single person Figure 8 Fastening the ...

Page 20: ...n 20 Cisco C880 M4 Storage Subsystem Operating Manual for Server with E7 8800 v3 CPU Switching the Storage Subsystem ON OFF The Storage Subsytem have power switches Automatic power onvia SAS Link can only be used if the PSU power switches are set toON ...

Page 21: ...ing and IndicatorElements This section describes the position and meaning of the operating and indicator elements on the Storage Subsystem Front Side An operation panel is installed in the front of the Storage Subsystem Figure 9 Front of the Storage Subsystem disk slot numbering below 1 Operation panel 2 2 5 disk drive 3 Flange covers ...

Page 22: ... Panel Figure 10 Operation panel 1 ID number The number identifies the drive enclosure 2 Identify LED 3 Fault LED 4 Power LED LED LED Status Meaning Identify blinks blue Specifies the installation location of the storage subsystem Fault amber The drive enclosure is in error status Power green DC power is supplied to the drive enclosure ...

Page 23: ...ubsystem Operating Manual for Server with E7 8800 v3 CPU 23 Disk LEDs Figure 11 Disk LEDs LED LED Status Meaning Ready green The disk drive is in normal status blinks green Fault amber The disk drive is in error status blinks amber Identifies the location of the drive ...

Page 24: ...880 M4 Storage Subsystem Operating Manual for Server with E7 8800 v3 CPU 4 2 Rear Side Figure 12 Rear side of the Storage Subsystem 1 I O module IOM 0 2 Cover 3 Mini SAS HD IN Port 4 Mini SAS HD OUT Port 5 Power supply unit PSU 0 6 Power supply unit PSU 1 ...

Page 25: ... port 2 SAS IN fault LED 3 SAS IN link LED 4 SAS OUT port 5 SAS OUT link LED 6 SAS OUT fault LED 7 Ready LED 8 Identify LED 9 Fault LED LED LED Status Meaning SAS IN link green The link between the SAS IN port and the source port has been established SAS IN fault amber not applicable SAS OUT link green The link between the SAS OUT port and the destination port has been established SAS OUT fault am...

Page 26: ...M4 Storage Subsystem Operating Manual for Server with E7 8800 v3 CPU LED LED Status Meaning Ready green The I O module is in normal status Identify blinks blue Identifies the installation location of the I O module Fault amber The I O module is in error status ...

Page 27: ...Power supply unit PSU of the Storage Subsystem 1 Power LED 2 Fault LED 3 AC missing LED 4 Fan fail LED 5 Power switch to power on and off the AC powersupply 6 Inlet for connecting an AC powercord LED LED Status Meaning Power green AC power is supplied to the power supply unit Fault amber The power supply is in error status AC missing amber AC power is not supplied to this power supply unit but AC ...

Page 28: ... to avoid the occurrence of this type of problems Store and transport hard disk drives only within the limits stipulated in the specification When transporting hard disk drives even over short distances always use the original packaging ESD labeling Never expose a hard disk drive to a temperature shock Avoid the formation of condensation inside and on the outside of the hard disk drives The hard d...

Page 29: ...bsystem are delivered pre installed in frames Removing a hard disk drive from the frame may only be done in authorized repaircenters Figure 15 2 5 hard disk drive in frame Figure 16 2 5 drive dummy Free bays are provided with a drive dummy which must be removed before fitting another hard disk drive Keep a drive dummy for future use If you remove the hard disk drive again and do not fit a replacem...

Page 30: ... and pull the disk drive Installing a hard disk drive CAUTION The hard disk drive must be acclimatized in its operating environment for an acclimatization time Temperature difference C operatingenvironment outside Minimum acclimatization time hours 5 3 10 5 15 7 20 8 25 9 30 10 Attach hard disk drives to the drive bays in the ascending order starting with bay no 0 For disk slot numbering see also ...

Page 31: ...ng Manual for Server with E7 8800 v3 CPU 31 During insertion of the disk drive hold it firmly with both hands in order not to cause any vibration or shock Push the disk drive with the lever opened into the empty bay until it stops Return the lock lever A clicking sound from it indicates that it is locked ...

Page 32: ...ons are on the rear panel of the storage subsystem 1 2 Figure 18 SAS connections of the Storage Subsystem I O module Mini SAS HD ports 1 SAS IN port 2 SAS OUT port Set up the data connection between the server and the Storage Subsystem by inserting the Mini SAS HD plug of the SAS cable coming from the server into the SAS IN port connector of the Storage Subsystem The cable tab must always be locat...

Page 33: ...ating Manual for Server with E7 8800 v3 CPU 33 Ensure that the plug engages securely to the SAS connector Only in this way can the flow of data between the server and the storage subsystem be guaranteed For removing the SAS cable the blue tab needs to be pulled out ...

Page 34: ...tem Plug the other end of the power cables into a safety socket on the rack power supply socket strip Ensure that at least one power supply unit of the Storage Subsystem and one power supply unit of the server attached to the subsystem are connected with the same phase In order to set up the power supply connection of the storage subsystem with phase redundancy the two power supply units must be c...

Page 35: ...e Subsystem are mixable up to 4 shelves per chain The following configuration drawings are valid for both or mixed subsystems 7 1 Basic RAID controller HBAconfiguration Figure 21 Basic RAID controller HBA configuration Server with RAID controller or host bus adapter Storage Subsystem s with one I O module are mixable up to 4 shelves 2nd 4th shelf s optional i ...

Page 36: ...ing Manual for Server with E7 8800 v3 CPU RAID controller HBA configuration and maximal storage configuration Figure 22 RAID controller HBA configuration and up to 8 4 enclosures Server with Dual Port RAID controller or host bus adapter Storage Subsystem s with one I O module 2nd 4th shelf s optional 2nd 4th shelf s optional ...

Page 37: ...g Manual for Server with E7 8800 v3 CPU 37 RAID controller HBA configuration with two way storage Host Bus Adapter Figure 23 Redundant host bus adapter and redundant I O module with two way storage configuration Server with two host bus adaptors Storage Subsystem s with two I O modules 2nd 4th shelf s optional ...

Page 38: ... Operating Manual for Server with E7 8800 v3 CPU Redundant controller and storage two way configuration Figure 24 Redundant HBA and redundant storage two way configuration Server with two dual port host bus adapters Storage Subsystem s with two I O modules 2nd 4th shelf s optional 2nd 4th shelf s optional ...

Page 39: ...ting Manual for Server with E7 8800 v3 CPU 39 Redundant controller and storage with file sharing Figure 25 Redundant HBA and redundant storage file sharing configuration Servers with two Dual Port host bus adapters Storage Subsystems with two I O modules 2nd 4th shelf s optional 2nd 4th shelf s optional ...

Page 40: ...fault occurs attempt to rectify it in accordance with the measures set out below Which are described in this chapter Which are described in the documentation for the connected server and the RAID controller or HBA used If you cannot rectify the fault proceed asfollows Note the steps that you have performed and the state which was active when the error occurred Note also any error message which may...

Page 41: ...ng or on check ServerView for service action Check the Error LEDs of the build in components power supply units fan expander module s I O module s hard disk drives Power LED Front If the power LED is green the device is switched on and the power supply and at least one power supply unit are OK 8 1 1 3 Power LED remains dark Power cable not connected correctly Ensure that the power cable on the sto...

Page 42: ...act our Service Desk first For more information refer to section I O Module on page25 Temperature Sensor Error Message Temperature too high The temperature sensors have measured an extreme temperature tolerable temperature for operation see section Technical Data on page 7 Check ServerView for service action Error LED of the Hard Disk Drive Indicates Disk Failure Check whether the hard disk drive ...

Page 43: ...ing Manual for Server with E7 8800 v3 CPU 43 The Storage Subsystem does not Power on with the Attached Server The PSU power switches must be set to ON Incorrect cabling Ensure that the SAS cabling is correct SAS IN port the Storage Subsystem is powered on by SAS link from theServer ...

Page 44: ...Module on page 25 chapter Fault Clearing on page 40 See Hard Disk Drives on page 28 for replacing hard disk drives Power Supply Unit The power supply units are supplied with mains voltage via the supplied connecting leads The power supply units can be connected to two different phases of the in house circuit in order to achieve phase redundancy see section Power Supply Connection on page 34 The St...

Page 45: ...ides using both hands and pull the unit out halfway Take the power supply unit out of the bay while supporting its bottom To install the power supply unit follow the above steps inreverse Push the new power supply unit into the empty bay halfway while supporting its bottom Open the ejector levers and insert the power supply unit Then press the levers fully inward and confirm that the latches arefa...

Page 46: ...tricity of the human body Remove the SAS cables after keeping a record for correct reconnecting Figure 27 Removing the I O module Release the latch of ejector lever on both sides with fingers of both hands and pull the I O module out halfway Take the I O module out of the bay while supporting its bottom To install the I O module follow the above steps inreverse If the IN link LEDfor the replaced I...

Page 47: ...ff the power supply units using their power switches Remove the AC cord clamps and remove the leads Remove the flange cover capping the operation panel Recordtheslotpositionsofthediskstoberemovedinthenextstep Remove some disks nearest to the operation panel in order to have free mounting place for unscrewing the operation panel Figure 28 Screw to be loosened for removing the 2 5 operation panel Op...

Page 48: ...8 Cisco C880 M4 Storage Subsystem Operating Manual for Server with E7 8800 v3 CPU Loosen the screw holding the operation panel Carefully take off the operation panel for some millimeters Figure 29 Ribbon cable connecting the operation panel ...

Page 49: ...anel Cisco C880 M4 Storage Subsystem Operating Manual for Server with E7 8800 v3 CPU 49 Remove the ribbon cable connecting the operation panel Mont the new operation panel in reverse order Installthedisksasrecordedwhenyouremovedthem i ...

Page 50: ... and abbreviations listed here are valid for the described device AC Alternating Current ACPI Advanced Configuration and Power management Interface ANSI American National Standard Institute ASR R Automatic Server Reconfiguration and Restart ATA Advanced Technology Attachment BBU Battery Backup Unit BIOS Basic Input Output System BMC Baseboard Management Controller CC Cache Coherency CHS Cylinder H...

Page 51: ...ual Inline Package DMA Direct Memory Access DMI Desktop Management Interface DRAM Dynamic Random Access Memory ECC Error Checking and Correcting EFI Extensible Firmware Interface EMC Electromagnetic Compatibility EMI Electromagnetic interference EMP Emergency Management Port EMRL Embedded RAID Logic ESD Electrostatic Sensitive Devices ElectroStatic Discharge EVRD Enterprise VRD ...

Page 52: ...t FSB Front Side Bus GUI Graphical User Interface HBA Host Bus Adapter HDD Hard Disk Drive HPC Hot plug Controller HSC Hot swap Controller I C Inter Integrated Circuit I O Input Output ICM Intelligent Chassis Management ID Identification IDE Integrated Drive Electronics IEC International Electrotechnical Commission IME Integrated Mirroring Enhanced ...

Page 53: ...MC integrated Remote Management Controller IRQ Interrupt Request Line LAN Local Area Network LBA Logical Block Address LCD Liquid Crystal Display LUN Logical Unit Number LVD Low Voltage DifferentialSAS MMF Multi Mode Fiber MRL Manual Retention Latch NMI Non Maskable Interrupt NVRAM Non Volatile Random Access Memory OEM Original Equipment Manufacturer OHCI Open Host Controller Interface ...

Page 54: ...istribution Board PIO Programmed Input Output PLD Programmable Logic Device POST Power On Self Test PS U Power Supply Unit RAID Redundant Arrays of Independent Disks RoHS Restriction of the Use of Certain Hazardous Substances Waste from Electric and Electronic Equipment EU guideline RoMB RAID on Motherboard RSB RemoteView Service Board RST ReSeT RTC Real Time Clock RTDS Remote Test and Diagnostics...

Page 55: ...I SATA Serial ATA SBE Single Bit Error SCA Single Connector Attachment SCSI Small Computer System Interface SDR Sensor Data Record SDRAM Synchronous Dynamic Random Access Memory SEL System Event Log SHDG Server Hardware Design Guide SMI System Management Interrupt SMM Server Management Mode SMP Symmetrical Multi Processing SSD Solid State Disk SSU System Setup Utility ...

Page 56: ...perating Manual for Server with E7 8800 v3 CPU SVGA Super Video Graphics Adapter UHCI Unified Host Controller Interface USB Universal Serial Bus WEEE Waste from Electric and Electronic Equipment EU directive WfM Wired for Management WOL Wake up On LAN ...

Page 57: ... of the rack left support upright as example 19 Figure 8 Fastening the Storage Subsystem 19 Figure 9 Front of the Storage Subsystem disk slot numbering below 21 Figure 10 Operation panel 22 Figure 11 Disk LEDs 23 Figure 12 Rear side of the Storage Subsystem 24 Figure 13 I O module of the Storage Subsystem 25 Figure 14 Power supply unit PSU of the Storage Subsystem 27 Figure 15 2 5 hard disk drive ...

Page 58: ...st bus adapter and redundant I O module with two way storage configuration 37 Figure 24 Redundant HBA and redundant storage two way configuration 38 Figure 25 Redundant HBA and redundant storage file sharing configuration 39 Figure 26 Ejector levers of a power supply unit 45 Figure 27 Removing the I O module 46 Figure 28 Screw to be loosened for removing the 2 5 operation panel 47 Figure 29 Ribbon...

Reviews:

No comments

Related manuals for C880 M4

NECCare Platinum Express5800/A1160

Brand: NEC Pages: 4

NECCare Gold Express5800/320Fd

Brand: NEC Pages: 11

NEC Express5800/R120d-2E

Brand: NEC Pages: 39

UNIVERGE NEAX 2000 IPS

Brand: NEC Pages: 244

UNIVERGE NEAX 2000 IPS

Brand: NEC Pages: 191

UNIVERGE NEAX 2000 IPS

Brand: NEC Pages: 96

Brand: E-TOP Pages: 76

Brand: Husky Pages: 8

Brand: Winext Pages: 37

2,5" EXTERNAL HARD DRIVE KIT

Brand: Intenso Pages: 94

Brand: U-Line Pages: 3

Brand: Omega Pages: 16

RS/6000 7043 260

Brand: IBM Pages: 322

Cloud Object Storage System Slicestor 2212...

Brand: IBM Pages: 50

Brand: Planet Pages: 2

ST3500601XS-RK - 500 GB External Hard Drive

Brand: Seagate Pages: 16

@server xSeries 343

Brand: IBM Pages: 193

Brand: Aztech Pages: 13

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands