AT6420 AllTouch
RF and IR Universal
Remote Control
User Guide
1
2
3
4
5
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7
8
9
GUIDE
MENU
0
ENTER
ABC
DEF
JKL
MNO
TUV
GHI
PQRS
WXYZ
SPACE
MUTE
VOL
GUIDE
CH
PG
LAST
MUTE
LAST
PIP
i
BROWSE
INFO
EX
TO
IT
GO
I
INTERACTIV
E
VIDEO
BACK
ON
I
DEMAND
STOP
POWER
REC
ORD
REPLAY
SKIP
PAUSE
PLAY
REW
FF
TV/
VIDEO
STB
TV
AUX
DVD
RE
CORDED
I
TV
B
C
A
TV
DELETE
ZOOM
Welcome to the Ultimate
Control Experience
Your new AT6420 AllTouch
®
Radio Frequency
(RF) and Infrared (IR) Universal Remote Control
(remote) is a true universal remote, functioning as
four remotes in one. As one example, you can use
this remote to operate your set-top, your TV, and
two other devices, such as a DVD player and
VCR.
Important Information About
Your Remote
Your remote is initially programmed to only operate
your set-top. Therefore, you must program the
remote to operate your TV, VCR, or other devices.
See
Program the Remote to Control My
Devices
to learn how to enter device codes and
program your remote.
Notes:
• You must program a HomeID before using this
remote.
• You must also program a Decoder ID if you are
using multiple remotes per set-top.
How Does A Universal Remote
Control Work?
You tell the remote which type of device you want
to operate using the four keys arched across the
top of the remote. These keys, known as
mode
keys
, are labeled
STB
,
TV
,
DVD
, and
AUX
.
Each mode key is associated with a specific
device. As an example, after programming the
remote, if you want the remote to operate your
TV, you simply press the TV key. Other keys you
press on the remote, thereafter, should operate
your TV. Want to switch the remote to operate a
different device? Just press the mode key for the
next device you want to operate. In this guide, you
will learn which types of devices you can control
and how to program the remote to control your
specific devices.
Where Do I Start?
Before you begin using your remote, complete the
following initial setup tasks.
Install the Batteries
The remote requires two AA batteries (alkaline
recommended). A diagram in the battery compartment
of the remote indicates proper placement of the
batteries. When batteries are properly installed, the
light on the remote blinks each time a key is
pressed.
About HomeID
The set-top is equipped with an RF receiver.
Programming the HomeID in the remote is necessary
when RF is used to transmit signals to the set-top
from the remote in order to limit interference with
set-tops in other rooms or in your neighbors’ homes.
Go to the
Program HomeID
section of this guide for
instructions.
Note:
The remote uses IR signals when programming
the HomeID and to control devices other than the
set-top.
Program the Remote to Control
My Devices
Your remote is initially programmed to only operate
your set-top. You will need to set up the remote to
operate your other devices using its TV, DVD, and
AUX modes. The TV key may be programmed to
operate a standard or high-definition television
(HDTV). The DVD key may be programmed to
operate a DVD player. The AUX key may be
programmed to operate a VCR, a receiver, an
amplifier, or a Home Theater in a Box (HTIB)
system. If the remote provides only limited
functionality for a device, you can look for a code
that provides more functionality. Refer to the code
tables at the end of this guide to locate additional
programming codes.
Note:
You have the option to assign some remote
keys to operate one device type only. For example,
you may want to assign volume control to the TV only.
If this is the case, you can reprogram power, volume,
and channel control using procedures found later in
this guide.
Assigning a Device Code to a Mode Key
1. Refer to the code tables at the end of this guide to
locate the information for the device you want to
program.
Note:
If your device is not listed, you may be able to
program the remote using the Auto-Search function.
Go to
What If None of the Codes Work
for
instructions.
2. Turn on the device that you want to assign to a
mode key.
3. Press and hold the appropriate mode key (
TV
,
DVD
,
or
AUX
) on the remote, and then press and
hold the
OK
key.
4. Release
both
keys and the mode keys blink twice.
5. Enter the first 4-digit setup code for the device using
the numeric keys (0-9) on the remote. The mode key
blinks three times to indicate that the code entry was
accepted.
Notes:
• When an invalid code is entered, the selected
mode key displays a long flash to indicate that
you have not entered the code correctly.
• Should the remote time-out before you complete
the code setup, you must start over. This is
indicated by one long flash of the red LED.
6. Point the remote at the device, and press
POWER
to test the device.
7. Did the device power off?
•
If
yes
, write this code number in the table found
in this guide. You may need it again if the device
code is accidentally erased.
•
If
no
, repeat this procedure from step 3 using a
different setup code.
Note:
If none of the codes listed for your brand of
device operate the device correctly, go to
What If
None of the Codes Work
for instructions.
8. Repeat this procedure for each mode key you want
to program.
What If None of the Codes Work?
If none of the codes listed for your brand of device
operate the device correctly, or if your device is not
listed in the codes table, you can use the Auto-Search
function to search through the code library for a valid
code. This section provides procedures for using the
Auto-Search function to search the code library for
TV, DVD and AUX mode codes.
Note:
Read the procedures in this section thoroughly
before beginning. You need to be prepared to
observe the behavior of the remote.
Auto-Search Features
Consider the following items when using Auto-
Search:
• The Auto-Search function begins searching from
the first code.
• If a valid code is not found, the green backlight blinks
twice and the remote returns to normal operation.
• If any other key is pressed except PLAY, ENTER,
POWER, EXIT, REW, FF, or numeric keys 1 through
4 (when programming the AUX mode key), the
mode key displays a long red flash (error message)
and the remote returns to normal operation.
• Should the remote time-out before you complete the
Auto-Search function you must start over. This is
indicated by one long flash of the red LED.
• If the device is not listed and the Auto-Search function
is unable to find a usable code, you may need to use
the original remote provided with the device.
Auto-Searching the Code Library for
TV or DVD Mode Codes
(Program Code 922)
Note:
This procedure only applies to TVs and DVDs.
1. Turn on the device you that you want to assign to the
TV or DVD key.
2. Point the remote at the device.
3. Press and
while holding
a selected mode key (
TV
or
DVD
), press the
OK
key. For example, to search for
a TV code, press and hold
TV
and
OK
at the same
time.
4. Release
both
keys and all the mode keys blink
twice.
5. Enter the programming code
9
2
2
by pressing the
numeric keys on the remote. The mode key you
selected in step 3 blinks twice to indicate a
successful entry.
6. Point the remote toward the device, and press
PLAY
.
7. Your device powers off when it finds the correct
code. Then, choose one of the following options:
•
Save code and exit
– Press the
ENTER
key on
the remote to program the code in the remote and
the mode key flashes three times indicating
successful entry.
•
Step forward
– Press the fast-forward (
FF
) key
on the remote to step ahead through the codes
one at a time. Then, return to step 6.
•
Step backward
– Press the rewind (
REW
) key on
the remote to step back through the codes one at
a time. Then, return to step 6.
•
Exit without saving the code
– Press the
EXIT
key on the remote. The selected mode key
flashes three times and returns to normal
operation.
•
Send the current code
– Press the
POWER
key
on the remote to send the current code. If the
device turns back on, press the
ENTER
key. If the
device does not turn on, return to step 6.
•
Continue with auto-search function
– Press the
PLAY
key on the remote to continue with the auto-
search function. Then, return to step 6.
Auto-Searching the Code Library for
AUX Mode Codes (Program Code 922)
1. Turn on the device that you want to assign to the
AUX key.
2. Point the remote at the device.
3. Press and
while holding
the
AUX
key, press the
OK
key.
4. Release
both
the
AUX
key and the
OK
key and all
the mode keys blink twice.
5. Enter the programming code
9
2
2
by pressing the
numeric keys on the remote. The AUX key blinks
twice indicating a successful entry.
6. Press the
PLAY
key, choose one of the following
device categories and then, using the number keys
on the remote, press its assigned number (1 – 4)
based on the following list:
1 = VCRs
2 = Receiver/Tuners
3 = Amplifiers
4 = HTIB
Note:
The device categories are number-coded to
provide a more direct programming method.
7. Point the remote toward the device, and press
PLAY
.
8. Your device powers off when it finds the correct
code. Then, choose one of the following options:
•
Save code and exit
– Press the
ENTER
key on
the remote to program the code in the remote and
the mode key flashes three times indicating
successful entry.
•
Step forward
– Press the fast-forward (
FF
) key
on the remote to step ahead through the codes
one at a time. Then, return to step 7.
•
Step backward
– Press the rewind (
REW
) key on
the remote to step back through the codes one at
a time. Then, return to step 7.
•
Exit without saving the code
– Press the
EXIT
key on the remote. The selected mode key
flashes three times and returns to normal
operation.
•
Send the current code
– Press the
POWER
key
on the remote to send the current code. If the
device turns back on, press the
ENTER
key. If the
device does not turn on, return to step 7.
•
Continue with auto-search function
– Press the
PLAY
key on the remote to continue with the auto-
search function. Then, return to step 7.
Reassign Mode Keys
You can reassign a mode key to operate a different
device. For example, you can reassign the AUX key
to operate a DVD player or a TV. If you reassign a
key, be sure you update the table found in this guide.
Reassigning Mode Keys
(Program Code 944)
1. Press and hold the
STB
mode key on the remote.
2. Without releasing the
STB
key, press and hold the
OK
key.
3. Release
both
the keys and all mode keys flash
twice.
4. Enter the programming code
9 4 4
by pressing the
numeric keys on the remote. The STB mode key
blinks twice indicating a successful entry.
5. Press and release the mode key associated with the
type of device you want to control, and then press
and release the mode key that you want to change.
The newly assigned mode key blinks one time
indicating a successful entry.
For example:
To program the AUX key to operate
your DVD player, press
DVD
and then
AUX
.
Program HomeID
(Program Code 914)
Programming the HomeID in the remote is necessary
when radio frequency (RF) is used to transmit signals
to the set-top from the remote.
The set-top is equipped with an RF receiver. When
using an RF remote, a HomeID is required for proper
communication between the RF remote and the set-
top. After the appropriate assignment, the RF remote
will then be uniquely used for the assigned set-top.
The use of RF in the remote enables “through walls”
control of the set-top. It may be used to transmit
instructions from another room. The use of HomeID
also limits any interference with set-tops in other
rooms or in your neighbors’ homes.
All RF devices have the HomeID set to
000
by default.
Complete the following steps to set a
new
HomeID.
1. Ensure that the set-top is plugged into an electrical
outlet and that you have the remote in the same
room as the set-top.
2. Press and hold the
STB
mode key on the remote.
3. Without releasing the
STB
mode key, press and
hold the
OK
key.
4. Release
both
the
STB
mode key and the
OK
key.
You should see
all
the mode keys flash red two
times. This indicates that you are now ready to enter
the HomeID code.
5. Enter the 3-digit code
9 1 4
by pressing the number
keys on the remote. You should see the STB mode
key flash red two times. This indicates that you have
successfully entered the code.
6. Now enter your own choice of a 3-digit code from
000
to
255
by pressing the number keys on the
remote. This will be your unique new HomeID code.
Be sure to record your HomeID in the space
provided at the end of this section.
Notes:
• If a valid HomeID code is entered, the STB mode
key will flash red two times. This indicates that you
have successfully entered a valid HomeID code
(000 to 255). Go to step 7 of this procedure.
•
If
an
invalid
HomeID code is entered, the STB
mode key will display a long red flash. This indicates
that you have not entered a valid HomeID code
(000 to 255). The remote then returns to normal
operation.
You
will have to start over from step 1 of
this procedure.
7. Point the remote toward the set-top and then press
the
ENTER
key on the remote. The remote
transmits the HomeID code using IR. The red LED
will illuminate during transmission of the HomeID
code.
8. To store your new HomeID code into the remote
code, press the
ENTER
key on the remote again.
Notes:
• If any other key is pressed except the number keys
and the
ENTER
key, the remote will not accept any
changes or updates. The STB mode key will display
a long red flash and the remote returns to normal
operation.
• If the remote times out before you complete
programming the HomeID code, the remote will not
accept any changes. You will have to start over from
step 1 of this procedure.
Program Decoder ID
(Program Code 912)
Programming the Decoder ID is necessary to identify
each set-top box assigned to different rooms in the
home or office. All RF devices have the Decoder ID
set to
00
by default. Complete the following steps to
set a
new
Decoder ID.
1. Ensure that the set-top is plugged into an electrical
outlet and that you have the remote in the same
room as the set-top.
2. Press and hold the
STB
mode key on the remote.
3. Without releasing the
STB
mode key, press and
hold the
OK
key.
4. Release
both
the
STB
mode key and the
OK
key.
You should see
all
the mode keys flash red two
times. This indicates that you are now ready to enter
the Decoder ID code.
5. Enter the 3-digit code
9 1 2
by pressing the number
keys on the remote. You should see the STB mode
key flash red two times. This indicates that you have
successfully entered the code.
6. Now enter your own Decoder ID choice of either 1,
2, or 3 by pressing the number keys on the remote.
This will be your unique new Decoder ID code. Be
sure to record your new Decoder ID in the space
provided at the end of this section.
Notes:
• If a valid Decoder ID code is entered, the STB mode
key will flash red three times. This indicates that
you have successfully entered a valid Decoder ID
code (1, 2, or 3). The new valid Decoder ID is
stored into the EEPROM of the remote. The
remote then returns to normal operation.
•
If
an
invalid
Decoder ID code is entered, the STB
mode key will display a long red flash. This
indicates that you have not entered a valid
Decoder ID code (1, 2, or 3). The remote then
returns to normal operation. You will have to start
over from step 1 of this procedure.
Notes:
• If any key other than the required digit key and the
on-display menu control keys are pressed during
the Decoder ID programming, the STB mode key
will display a long red flash and the remote will return
to normal operation.
• If the remote times out before you complete
programming the Decoder ID code, the remote will
not accept any changes. You will have to start over
from step 1 of this procedure.
• If you are unable to program a new Decoder ID, the
previous Decoder ID is retained.
Change Volume Control
By default, once the TV mode key is programmed with
a valid code, the volume and mute buttons control
your TV. These keys adjust the volume of your TV
higher, lower, or temporarily switch the volume off
(Mute), regardless of whether the remote is in STB,
TV, DVD, or AUX mode.
If you prefer, you can choose to have the volume and
mute buttons always control a different device rather
than your TV, such as a home theater receiver. (See
Controlling Volume for One Device
below.) Note
that you must first program one of the mode keys,
such as AUX, with a valid code for that device.
Alternatively, you can choose to have the volume and
mute buttons control different devices when the
remote is in different modes. For example, you might
want to control the volume on your TV when in TV
mode, but the volume on your home theater receiver
when in AUX mode. (See
Controlling Volume for
Different Devices
below.) Note that not all devices
have volume controls, so if you choose this option, the
volume and mute buttons may do nothing in some
modes, such as STB and DVD.
Controlling Volume for One Device
(Program Code 955)
1. Press and hold the
STB
mode key on the remote.
2. Without releasing the
STB
key, press and hold the
OK
key.
3. Release
both
keys and all mode keys blink twice.
4. Enter the programming code
9 5 5
by pressing the
number keys on the remote. The STB mode key
blinks twice indicating a successful entry.
T12121
POWER
STB
TV
AUX
DVD
Mode
Key
Device
Type
Brand
Code
Example:
DVD
Sony
2066
TV
DVD
AUX
5. Press and release the mode key for the device you
want the volume keys to control. For example, if you
want to control volume through your TV, press and
release
TV
. The selected mode key blinks three
times to indicate a successful entry.
The volume keys now control only one device
whether you are in STB, TV, DVD, or AUX mode.
Controlling Volume for Different
Devices (Program Code 955)
1. Complete steps 1 through 4 of the
Controlling
Volume for One Device
procedure.
2. Press and release the
Enter
key. The STB mode
key blinks three times to indicate a successful entry.
After you press the
Enter
key, the volume keys control
the device assigned to that mode. For example, in TV
mode, the volume keys control volume for the TV only.
Notes:
• If any other key is pressed except the Mode keys and
the
ENTER
key, the remote does not accept any
changes or updates. The
STB mode key displays a
long red flash and the remote returns to normal
operation.
• If the remote times out before you complete
programming volume control, the remote does not
accept any changes. You must start over from step
1 of this procedure.
Change Channel Control
The remote is set by default to control channel
selection on the set-top. You can also program
channel control to control any of the TV, DVD, or AUX
mode devices provided the device allows for channel
control assignment. Or, you can set the channel
selection control programming to control channels (or
page up or down) for all of the devices programmed
in the four mode keys. Otherwise, you can only
control channels (or page up or down) on a specific
device, for example, the TV or DVD.
Note:
The channel control keys include CH/Page,
Jump, and the numeric keys 0 through 9.
Controlling Channels for One Device
(Program Code 966)
1. Press and hold the
STB
mode key on the remote.
2. Without releasing the
STB
key, press and hold the
OK
key.
3. Release
both
keys and all mode keys blink twice.
4. Enter the programming code
9 6 6
by pressing the
numeric keys on the remote. The STB mode key
blinks twice to indicate a successful entry.
5. Press and release the mode key for the device you
want the channel key to control. For example, if you
want to control channels on your TV, press and
release
TV
. The selected mode key blinks three
times to indicate a successful entry.
The channel key now always controls the device
associated with the mode you selected in this
procedure, whether in STB, TV, DVD, or AUX mode.
Controlling Channels for Different
Devices (Program Code 966)
1. Complete steps 1 through 4 of the
Controlling
Channels for One Device
procedure.
2. Press and release the
Enter
key. The STB mode
key blinks three times to indicate a successful
entry.
After you press the
Enter
key, the channel key now
controls the device associated with the mode key you
select. For example, in TV mode, the channel key
controls the TV, but in
STB mode, the channel key
controls the set-top.
Notes:
• If any other key is pressed except the Mode keys
and the
ENTER
key, the remote does not accept
any changes or updates. The
STB mode key
displays a long red flash and the remote returns to
normal operation.
• If the remote times out before you complete
programming channel selection control, the remote
does not accept any changes. You must start over
from step 1 of this procedure.
Change Power Control
The POWER key on the remote is set by default to
control the power switch on one device at a time, in
either mode (STB, TV, DVD, or AUX). When in STB
mode, the remote switches the set-top from OFF
(standby mode) to ON, or from ON to OFF (standby
mode). However, you can alternatively program the
POWER key to control the power switch on up to four
devices at the same time, instead of controlling one
device at a time. It is highly recommended that you
set up the POWER key to turn on and off your set-top
and your TV at the same time. Turning off the set-top
saves electricity and extends the life of the box. When
turned off, the set-top can
still
record scheduled
programs on its DVR and perform any other
necessary functions.
1
2
ABC
3
DEF
4
5
JKL
6
MNO
7
8
TUV
GHI
PQRS
9
WXYZ
0
SPACE
MUTE
VOL
GUIDE
CH
PG
LAST
MUTE
LAST
GUIDE
PIP BROWSE
INFO
EX
IT TO
GO
INTE
RACT
IVE
VIDEO
BACK
ON
I
DEMAND
STOP
POWER
REC
ORD
REPLAY
SKIP
MENU
PAUSE
PLAY
REW
FF
TV/V
IDEO
STB
TV
AUX
DVD
RE
CORDEDTV
B
C
A
DELETE
ZOOM
ENTER
TV
Device
Control
DVR/VOD/
DVD/VCR
Control
Viewing
and
Browsing
Control
Numeric
Keys
Enter
Sound
Control
Delete
T12120
Quick Reference
Notes:
• You must program a HomeID before using this
remote.
• You must also program a Decoder ID if you are
using multiple remotes per set-top.
What Devices Can I Control?
The four
mode keys
arched across the top of the
remote tell the remote which device you want to
operate.
Each mode key is associated with different types of
devices. You can use each mode key to control
one
of its associated devices:
Mode Key
Associated Devices
STB
IP gateway set-top
TV*
TVs (including HDTVs)
DVD*
DVD players
AUX*
VCRs, receivers, tuners, and
Home Theater in a Box (HTIB)
*
These keys can be reassigned to control different
devices. Go to the
Reassign Mode Keys
section
of this guide for instructions.
LED Indicators
There are red LEDs underneath each of the four mode
keys (STB, TV, DVD, and AUX) that flash each time
a key is pressed to show which device the key is
currently controlling.
There are also green LEDs that illuminate several
keys whenever the remote is in use. They stay
illuminated for a short time after a key is pressed.
During programming, if the remote times out before
you complete the code setup, you will need to start
over. This is indicated by one long flash of the red
LED.
Device Program Codes
If you program codes to control your devices, record
the codes here for easy reference.
Record Your HomeID Code Here:
____________________________________
Record Your Decoder ID Code Here:
_____________________________
Device Control
POWER
Turns devices on or off
STB
Enables set-top mode functions
TV
Enables TV mode functions
DVD
Enables DVD mode functions
AUX
Enables AUX mode functions
DVR, VOD, DVD, VCR Control
Notes:
• In
STB mode, these keys control DVR and VOD
functions.
• In DVD and AUX modes, these keys may control
your DVD or VCR depending on how you have
programmed the remote.
REC
ORD
Records the selected program
STOP
Stops DVD, VCR, VOD, or DVR content
PAUSE
Pauses DVD, VCR, VOD, or DVR content
PLAY
Plays DVD, VCR, VOD, or DVR content
TV/
VIDEO
Scrolls through available TV or video input
sources
REW
FF
Rewinds or fast forwards through
DVR or VOD content
REPLAY
SKIP
Skips backward or forward through
DVR or VOD content
Viewing and Browsing Control
VIDEO
ON
I
DEMAND
Accesses the On Demand Menu
BACK
Returns to the previous screen
MENU
Accesses the Main Menu
RE
COR
DEDT
V
Accesses the DVR list of recordings
GO
I
INTERACTIVE
Enables interactive mode
Viewing and Browsing Control
Moves through selections
Selects and deselects screen items
EX
IT TO
TV
Clears all menu screens and returns to
broadcast
TV
B
C
A
Selects options in menus and the
program
guide
INFO
Displays text information about the
selected
program
GUIDE
Displays or closes the IPG
LAST
Returns to last channel viewed
CH
PG
Selects the next channel, up or down,
when watching TV. Moves up or down
one pagein the IPG and in some menu
screens
Sound Control
Note:
These keys are assigned to the TV when
the TV mode key is programmed with a valid
code.
VOL
Adjusts volume
MUTE
Mutes sound
Numeric Keys
1
2
ABC
3
DEF
4
5
JKL
6
MNO
7
8
TUV
GHI
PQRS
9
WXYZ
0
SPACE
Enters channel numbers, text, and
remote codes. Also use to enter your
parental
control
PIN
DELETE
Clears text and numbers in text fields
ZOOM
ENTER
Enters and saves (stores) an entry. Sizes
the picture for some high-definition
television
(HDTV)
models