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Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide
OL-4211-03
Chapter 10 Troubleshooting
Error Messages
Error Message
You chose not to copy your private PAC. If you experience wireless
connection problems during Windows domain logon or logged off stage, you must
reconfigure the profile to use a global PAC.
Explanation
When you were prompted to copy your PAC to the global store so that it will be available
when you are not logged on, you clicked No.
Recommended Action
The profile will use the private PAC for authentication. However, if you
experience any wireless connection problems, you may need to reconfigure your profile to use a
global PAC.
Error Message
You do not have a valid Protected Access Credentials (PAC), the PAC
you provided does not match the authentication server, or the PAC is expired. You
may proceed with authenticating if the server supports auto provisioning. Do you
want to proceed and accept auto provisioning?
Explanation
You activated an EAP-FAST profile that is configured for automatic PAC provisioning
and does not specify a PAC authority for which you have a current valid PAC.
Recommended Action
If you want to attempt to auto-provision a PAC from the server, click Yes.
Otherwise, click No. If you choose No, a message appears indicating that the client adapter was
unable to EAP-FAST authenticate.
Error Message
You failed to change your EAP-FAST domain/network password. Make sure
you enter a new password that complies with the password policy and try again. Do
you want to retry now?
Explanation
An error occurred when you attempted to change your EAP-FAST password.
Recommended Action
Click Yes to try again. When the Enter Wireless Network Password window
appears, enter your new password. Otherwise, click No to cancel the operation.
Error Message
You have just changed your network password. You must change your saved
password settings in the EAP-FAST profiles before connecting again.
Explanation
Your network password has changed.
Recommended Action
Update your EAP-FAST password on the EAP-FAST Settings window for any
EAP-FAST profiles that are configured with a saved username and password.
Error Message
You must configure the PEAP-GTC settings properly. User information,
password, or machine information is incomplete.
Explanation
You improperly configured a PEAP (EAP-GTC) profile.
Recommended Action
Modify the profile’s configuration settings, making sure to enter all necessary
information.