Cisco Aironet 1550 Series Getting Started Manual Download Page 51 | Manualshive

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51

10

In Case of Difficulty

Help is available from Cisco should you experience difficulties; however, before contacting Cisco, look
for a solution to your problem in the following places:

•

The Troubleshooting section of this guide

•

The troubleshooting section of the

Cisco Aironet 1550 Series Outdoor Mesh Access Point

Hardware Installation Guide

•

The

Troubleshooting a Mesh Network

troubleshooting guide found on cisco.com at

http://www.cisco.com/en/US/products/ps8368/prod_troubleshooting_guides_list.html

•

The Tools and Resources section on the Technical Support and Documentation page at cisco.com

Follow these steps to contact the Technical Assistance Center on cisco.com:

Step 1

Open your browser and go to

http://www.cisco.com/

.

Step 2

Click

Support

. The Support page appears.

Step 3

Choose the link that best serves your support requirements.

Note

Click

My Tech Support

if you are a registered user.

Step 4

Follow the instructions on the page.

Troubleshooting

Caution

No serviceable parts inside. Do not open.

This section provides troubleshooting procedures for basic problems with the access point. For the
most up-to-date, detailed troubleshooting information, refer to the Cisco Support website at
cisco.com.

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Summary of Contents for Aironet 1550 Series

Page 1: ...ut this Guide 2 Introduction to the Access Point 3 Unpacking the Access Point 4 Configurations 5 Becoming Familiar With the Access Point 6 Network Deployment Examples 7 Preparing the Access Point 8 Deploying the Access Point 9 Declarations of Conformity and Regulatory Information 10 In Case of Difficulty 11 Cisco 90 Day Limited Hardware Warranty Terms ...

Page 2: ... on Cisco com Follow these steps to access these documents Step 1 Browse to http www cisco com Step 2 Click Support A pop up window appears Step 3 Click Wireless under Select a Product Name The Select Your Product or Technology page appears Step 4 Click Wireless Outdoor Wireless Step 5 Click Cisco Aironet 1550 Series in the Search for a Specific Product field The Cisco Aironet 1550 Series Introduc...

Page 3: ...te regulatory emission limits and will not be supported by Cisco Declaration of Conformity with Regard to the EU Directive 1999 5 EC R TTE Directive This declaration is only valid for configurations combinations of software firmware and hardware provided and or supported by Cisco Systems The use software or firmware not supported provided by Cisco Systems may result that the equipment is no longer...

Page 4: ...ing to the manufacturer s instructions Statement 1015 Warning Do not operate the unit near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use Statement 364 Warning This equipment must be externally grounded using a customer supplied ground wire before power is applied Contact the appropriate electrical inspection auth...

Page 5: ...nhanced backhaul performance The 1552C access point is configured with an integrated DOCSIS 3 0 cable modem The access point is a standalone unit that can be cable strand or tower mounted The access point can also operate as a relay node for other access points not directly connected to a wired network Intelligent wireless routing is provided by the Adaptive Wireless Path Protocol AWPP This enable...

Page 6: ... DC power connector Ground lug Panduit PLCD6 10A L and screws with lock washers Watertight cable glands for Power over Ethernet PoE ports depending on the 1552 access point model 2 or 3 cable glands are provided Cisco product documentation and translated safety warnings Optional Equipment Depending on what you ordered the following optional equipment may be part of your shipment External antennas ...

Page 7: ...ning arrestors as required by local authorities Supported Antennas Dual Band Antennas Internal 2 4 dBi AIR ANT2547V N 4 7 dBi AIR ANT2588P3M N 8 8 dBi Mono Band Antennas used on AIR CAP1552EU CU APs 2 4 GHz AIR ANT2420V N 2 dBi AIR ANT2450V N 5 dBi AIR ANT2480V N 8 dBi AIR ANT2413P2M N 13 dBi dual polarized patch 5 GHz AIR ANT5140V N 4 dBi AIR ANT5175V N 7 5 dBi AIR ANT5180V N 8 dBi AIR ANT5114P N...

Page 8: ... n 5GHz a n MIMO Outdoor Mesh AP with external antennas AIR CAP1552H x K9 2 4GHz b g n 5GHz a n MIMO Outdoor Mesh AP for hazardous locations AIR CAP1552C x K9 2 4GHz b g n 5GHz a n MIMO Outdoor Mesh AP with integrated antennas and DOCSIS 3 0 and Euro DOCSIS 3 0 Cable Modem AIR CAP1552I x K9 2 4GHz b g n 5GHz a g n MIMO Outdoor Mesh AP with integrated antennas AIR CAP1552EU x K9 Band Separated Outd...

Page 9: ...ustrations show identify the access point connections Before you begin the installation process use these illustrations to familiarize yourself with the access point Note The illustrations show all available connections for the configuration ordered Unused connections are capped to ensure the watertight integrity of the access point Liquid tight connectors are provided for all ports which can be i...

Page 10: ...re 1 These ports are reserved for future use and will be located on the top of the access point 1 Antenna port 4 6 Fiber port 2 Antenna port 5 7 PoE out port 3 Antenna port 6 8 LEDs Status Up Link RF1 RF2 4 AC power connector for model AIR CAP1552H x K9 only 9 PoE in port 5 AC power connector for model AIR CAP1552E EU x K9 only 4 5 6 282137 1 2 3 4 5 6 7 8 9 ...

Page 11: ...ors Model AIR CAP1552EU x K9 Figure 3 Access Point Left Side Connectors Models AIR CAP1552E x K9 AIR CAP1552EU x K9 and AIR CAP1552H x K9 1 Antenna port 1 3 Antenna port 3 2 Antenna port 2 1 Console Port 2 Not used 2 3 1 345675 282138 1 2 ...

Page 12: ...Model AIR CAP1552C x K9 and AIR CAP1552CU x K9 1552C shown 1 AC Connector 4 LEDs Status Up Link RF1 RF2 2 Not used 5 Ethernet backhaul connector 3 Console port 1 F Connector adapter splitter for cable optional 4 Console port 2 Not used 5 LEDs Status Up Link RF1 RF2 3 Not used 6 Not used 282139 1 2 3 5 4 1 2 3 4 6 5 331577 ...

Page 13: ...13 Figure 6 Access Point Top Connectors Model AIR CAP1552CU x K9 1 Antenna port 1 3 Antenna port 3 2 Antenna port 2 2 3 1 345837 ...

Page 14: ... The RF splitter components are shown in Figure 7 Figure 7 RF Splitter Components 1 RF splitter attenuator ATTN 3 F Connector adapter splitter for cable POC optional 2 RF splitter shunt SHUNT 3 1 2 255265 ...

Page 15: ...io operates in the UNII 2 band 5 25 5 35 GHz UNII 2 Extended ETSI band 5 47 5 725 GHz and the upper ISM band 5 725 5 850 GHz It has two transmitters with a maximum total output power of 26 dBm for UNII 2 and Extended ETSI bands for the A domain The total maximum output power for the upper ISM band is 28 dBm for A domain Tx power settings will change depending on the regulatory domain Output power ...

Page 16: ...e or service this equipment Statement 1030 The 1552E and 1552H access points are equipped with three N type radio frequency RF connectors antenna ports 4 5 and 6 on the bottom of the unit for external antennas to support multiple input multiple output MIMO operation as shown in Figure 9 The 1552E and 1552H models must always be operated with the three external antennas attached When using the Cisc...

Page 17: ...ss Point External Antenna Connectors Models AP CAP1552E x K9 and AP CAP1552H x K9 1 N Type Connector Antenna port 4 TX RX 3 N Type Connector Antenna port 6 TX RX 2 N Type Connector Antenna port 5 RX 4 5 6 282142 1 2 3 ...

Page 18: ...Installed Only on Models AIR CAP1552E x K9 and AIR CAP1552H x K9 1 Antenna connected to antenna port 4 Type N connector TX RX 3 Antenna connected to antenna port 6 Type N connector TX RX 2 Antenna connected to antenna port 5 Type N connector RX only 282145 1 2 3 ...

Page 19: ...al band dipole antennas The three dipole antennas are contained within this single radome thereby greatly reducing the antennas visual footprint and greatly reducing the possibility of snagging the antenna on the cable bundle the RF cable or test cables The antennas operate over both 2 4 GHz and 5 25 5 85 GHz bands Each of the three dipole antennas is a dual band antenna covering both the 2 4 2 48...

Page 20: ... the diplexer ports of the outdoor mesh access point 2 4 5 GHz 2x3 MIMO radios Figure 12 shows an installed integrated low profile dual band 2 4 GHz and 5 25 GHz 3 element array antenna It is available on models AIR CAP1552I x K9 and AIR CAP1552C x K9 Figure 12 Access Point Cisco Integrated Low Profile Dual Band 2 4 5 GHz Omni Antenna Array Built In on Models AIR CAP1552C x K9 and AIR CAP1552I x K...

Page 21: ...n that suitable grounding is available Statement 366 Warning Do not work on the system or connect or disconnect cables during periods of lightning activity Statement 1001 The 1550 series access point supports these power sources AC power 100 to 480 VAC models 1552E and 1552EU access points pole mount configuration AC power 100 to 277 VAC model 1552I access point Power over Cable POC 40 to 90 VAC q...

Page 22: ...ng To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Statement 1023 Caution To provide inline PoE you must use the 1500 power injector AIR PWRINJ1500 2 Other power injectors PoE switches and 802 3af power sources cannot provide adequate power which may cause the access point to malfunction and cause over current conditions at the power source You must ensure that ...

Page 23: ...nk port PoE In and a PoE out port PoE Out The access point Ethernet uplink port uses an RJ 45 connector with weatherproofing to link the access point to the 10BASE T 100BASE T or 1000BASE T network The Ethernet cable is used to send and receive Ethernet data and to optionally supply inline 56 VDC power from the power injector Note When a 1552E or 1552EU access point is powered by PoE the PoE Out p...

Page 24: ...ctors PoE switches and 802 3af power sources cannot provide adequate power which may cause the access point to malfunction and cause possible over current conditions at the power source Cable Option The access point POC cable modem configuration contains an internal cable modem for connection to the cable network from the pole mounted cable lines The access point can be powered using the 40 to 90 ...

Page 25: ...you are using 6 Network Deployment Examples The access point is a wireless device designed for wireless client access and point to point bridging point to multipoint bridging and point to multipoint mesh wireless connectivity The access point provides 5 GHz backhaul capability to link with another access point to reach a wired network connection or to provide repeater operations for other access p...

Page 26: ...onnected to the wired network is considered a RAP in this configuration The remote access point is considered a MAP and transfers wireless client traffic to the RAP for transfer to the wired network Control And Provisioning of Wireless Access Points CAPWAP control traffic is also transferred over this bridged link Figure 13 Access Point Backhaul Example Point to Point Bridging The access points ca...

Page 27: ...port Ethernet bridging you must enable bridging on the controller for each access point Wireless client access can be provided over the bridging link however if bridging between tall buildings the 2 4 GHz wireless coverage area may be limited and possibly not suitable for direct wireless client access Figure 15 illustrates an example of access point to multipoint bridging Figure 15 Access Point Po...

Page 28: ...ks Intelligent wireless routing is provided by the Adaptive Wireless Path protocol AWPP This enables each MAP to identify its neighbors and intelligently choose the optimal path to the RAP with the wired network connection by calculating the cost of each path in terms of signal strength and the number of hops required to get to a controller with signal strength given priority since signal strength...

Page 29: ...le to common causes of interference that can reduce throughput and range Follow these basic guidelines to ensure the best possible performance For information on planning and initially configuring your Cisco mesh network refer to the Cisco Wireless Mesh Access Points Design and Deployment Guide Release 7 0 These documents are available on cisco com Do not install the access point in an area where ...

Page 30: ...ions when performing a site survey How far is your wireless link Has a previous site survey been conducted Do you have a clear Fresnel zone between the access points or radio line of sight What is the minimum acceptable data rate within the link Do you have the correct antenna if more than one antenna is being offered Do you have access to both of the mesh site locations Do you have the proper per...

Page 31: ...pacing max rx input level Where txpwr Radio transmit power level tx gain transmitter antenna gain rx gain receiver antenna gain For a conducted test bed the following equation describes the relationships among transmit power antenna gain and receiver sensitivity txpwr attenuation due to coaxial RF Attenuator components max rx input level 0 dbm Caution Under no circumstances should you connect the ...

Page 32: ...g the Access Point Warning Do not operate the unit near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use Statement 364 The access point is deployed on Layer 3 networks Layer 3 is the default mode for a newly configured wireless LAN controller This guide assumes that you will be deploying your access point on a Layer...

Page 33: ... address of all the access points you intend to deploy in your network Having a file of access point MAC addresses will be of considerable value for future testing While you are compiling the list you might want to change the name of the access point to something you can easily remember The name can contain up to 32 characters The following example fisher_street ea co contains the last four HEX ch...

Page 34: ...y on the controller Step 11 On the menu bar click Monitor to return to the Monitor Summary page Verifying Controller Association To verify that your access point is associated to the wireless LAN controller perform these steps Step 1 Log into your controller web interface https using a web browser Step 2 Click Wireless and verify that your access point MAC address is listed under Ethernet MAC Step...

Page 35: ...ould use the IP address of the controller management interface Note DHCP Option 43 is limited to one access point type per DHCP pool You must configure a separate DHCP pool for each access point type Cisco Aironet 1000 and 1500 1505 and 1510 series access points use a comma separated string format for DHCP Option 43 Other Cisco Aironet access points use the type length value TLV format for DHCP Op...

Page 36: ...dhcp pool pool name network IP Network Netmask default router Default router dns server DNS Server Where pool name is the name of the DHCP pool such as AP1000 IP Network is the network IP address where the controller resides such as 10 0 15 1 Netmask is the subnet mask such as 255 255 255 0 Default router is the IP address of the default router such as 10 0 0 1 DNS Server is the IP address of the ...

Page 37: ...1200 1240 1250 1300 1520 and 1550 series access points in the embedded Cisco IOS DHCP server follow these steps Step 1 Enter configuration mode at the Cisco IOS CLI Step 2 Create the DHCP pool including the necessary parameters such as default router and name server The commands used to create a DHCP pool are as follows ip dhcp pool pool name network IP Network Netmask default router Default route...

Page 38: ... addresses 10 126 126 2 and 10 127 127 2 The type is f1 hex The length is 2 4 8 08 hex The IP addresses translate to 0a7e7e02 and 0a7f7f02 Assembling the string then yields f1080a7e7e020a7f7f02 The resulting Cisco IOS command added to the DHCP scope is listed below option 43 hex f1080a7e7e020a7f7f02 9 Declarations of Conformity and Regulatory Information This section provides declarations of confo...

Page 39: ...that interference will not occur If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase separation between the equipment and receiver Connect the equipment to an outlet on a circuit di...

Page 40: ...standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual ...

Page 41: ...remises radio stations and unlicensed specified low power radio stations used in factory production lines 1 Before using this equipment make sure that no premises radio stations or specified low power radio stations of RF ID are used in the vicinity 2 If this equipment causes RF interference to a premises radio station of RF ID promptly change the frequency or stop using the device contact the num...

Page 42: ... than products designated by CISCO The use of cables that are certified by Electrical Appliance and Material Safety Law that have PSE shown on the code is not limited to CISCO designated products Industry Canada Canadian Compliance Statement This Class B Digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numerique de la classe B res...

Page 43: ...lations For further information contact your local Industry Canada office This device has been designed to operate with antennas having a maximum gain of 13 dBi for 2 4 GHz and 14 dBi for 5 GHz Antennas having a gain greater than 6 dB are strictly prohibited for use with this device The required antenna impedance is 50 ohms To reduce potential radio interference to other users the antenna type and...

Page 44: ...44 Declaration of Conformity with regard to the R TTE Directive 1999 5 EC Medical Directive 93 42 EEC ...

Page 45: ...C EN 301 489 1 v1 8 1 EN 301 489 17 v2 1 1 Health Safety EN60950 1 2005 EN 50385 2002 Radio EN 300 328 v 1 7 1 EN 301 893 v 1 5 1 The conformity assessment procedure referred to in Article 10 4 and Annex III of Directive 1999 5 EC has been followed ...

Page 46: ...Canada This system has been evaluated for RF exposure for Humans in reference to ANSI C 95 1 American National Standards Institute limits The evaluation was based on RSS 102 Rev 2 The minimum separation distance from the antenna to general bystander is 8 20 cm for antenna gains up to 8 dBi and 20 50 cm for antenna gains from 8 1 to 14 dbi to maintain compliance European Union This system has been ...

Page 47: ...tection limits The minimum separation distance from the antenna to general bystander is 8 20 cm for antenna gains up to 8 dBi and 20 50 cm for antenna gains from 8 1 to 14 dbi Administrative Rules for Cisco Aironet Access Points in Taiwan This section provides administrative rules for operating Cisco Aironet access points in Taiwan The rules for all access points are provided in both Chinese and E...

Page 48: ...l interference is caused to aviation safety and authorized radio station and if interference is caused the user must stop operating the device immediately and can t re operate it until the harmful interference is clear The authorized radio station means a radio communication service operating in accordance with the Communication Act The operation of the low power radio frequency devices is subject...

Page 49: ...ion for the access point models identified in the previous section 4 7 Unlicensed National Information Infrastructure 4 7 6 The U NII devices shall accept any interference from legal communications and shall not interfere the legal communications If interference is caused the user must stop operating the device immediately and can t re operate it until the harmful interference is clear 4 7 7 Manuf...

Page 50: ...s operando em caráter primário English Translation This equipment operates on a secondary basis and consequently must accept harmful interference including interference from stations of the same kind This equipment may not cause harmful interference to systems operating on a primary basis Declaration of Conformity Statements All the Declaration of Conformity statements related to this product can ...

Page 51: ...ml The Tools and Resources section on the Technical Support and Documentation page at cisco com Follow these steps to contact the Technical Assistance Center on cisco com Step 1 Open your browser and go to http www cisco com Step 2 Click Support The Support page appears Step 3 Choose the link that best serves your support requirements Note Click My Tech Support if you are a registered user Step 4 ...

Page 52: ...oint subnet and a route to the controller The route to the controller must have destination UDP ports 12222 and 12223 open for CAPWAP communications The routes to the primary secondary and tertiary controllers must allow IP packet fragments Before deploying your mesh access points ensure that the following has been done Your controllers are connected to switch ports that are configured as trunk po...

Page 53: ...nd describes the LED functions Table 2 provides additional LED signal information Figure 19 Access Point LEDs Shown on the Bottom of Model AIR CAP1552E x K9 1 RF 2 LED Status of the 5 GHz MIMO backhaul radio 3 Uplink LED Ethernet cable or fiber status 2 RF 1 LED Status of the 2 4 GHz MIMO access radio 4 Status LED access point and software status 4 5 6 282144 1 3 2 4 ...

Page 54: ...off Steady green Access point is operational Blinking green Download or upgrade of Cisco IOS image file in progress Steady amber Mesh neighbor access point discovery in progress Blinking amber Mesh authentication in progress Blinking red green amber CAPWAP discovery in progress Steady red Firmware failure Contact your support organization for assistance UPLINK Black All network ports down or LED o...

Page 55: ...gured access point appears in the Summary page of the controller configure the access point with an IP address If you are using a static IP address on the access point and plan on redeploying the access point on another subnet perform a clear config command from the controller for that access point while it is joined before you remove it from the network Verifying the Controller MAC Filter List Pr...

Page 56: ... to read the document c Click Go The Cisco Limited Warranty and Software License page from the Information Packet appears d Read the document online or click the PDF icon to download and print the document in Adobe Portable Document Format PDF Note You must have Adobe Acrobat Reader to view and print PDF files You can download the reader from the Adobe website http www adobe com 3 To read translat...

Page 57: ...ased the product If you purchased the product directly from Cisco contact your Cisco Sales and Service Representative Complete the information below and keep it for your reference Cisco and the Cisco Logo are trademarks of Cisco Systems Inc and or its affiliates in the U S and other countries A listing of Cisco s trademarks can be found at www cisco com go trademarks Third party trademarks mention...

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