Cisco AIR-CAP3702E-A-K9 Getting Started Manual Download Page 1

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ETTING

TARTED

UIDE

Cisco Aironet 3700 Series Access Points

About this Guide

Introduction to the Access Point

Safety Instructions

Unpacking

Configurations

Access Point Ports and Connectors

Configuring the Access Point

Mounting the Access Point

Deploying the Access Point on the Wireless Network

Installing Modules

Troubleshooting

Declarations of Conformity and Regulatory Information

Configuring DHCP Option 43 and DHCP Option 60

Access Point Specifications

Summary of Contents for AIR-CAP3702E-A-K9

Page 1: ...king 5 Configurations 6 Access Point Ports and Connectors 7 Configuring the Access Point 8 Mounting the Access Point 9 Deploying the Access Point on the Wireless Network 10 Installing Modules 11 Troubleshooting 12 Declarations of Conformity and Regulatory Information 13 Configuring DHCP Option 43 and DHCP Option 60 14 Access Point Specifications ...

Page 2: ...2 Created November 2013 78 21474 01 ...

Page 3: ...pport full inter operability with leading 802 11ac clients and support a mixed deployment with other access points and controllers The 3700 series access point is a controller based Unified product and supports Simultaneous dual band 2 4 GHz and 5 GHz radios Integrated antennas on the 3702I access point model AIR CAP3702I x K9 External antennas for rugged 3702E access point model AIR CAP3702E x K9...

Page 4: ...e translated warnings are also in the Translated Safety Warnings for Cisco Aironet Access Points which is available on Cisco com Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing...

Page 5: ... Statement 332 Caution The fasteners you use to mount an access point on a ceiling must be capable of maintaining a minimum pullout force of 20 lbs 9 kg and must use all 4 indented holes on the mounting bracket Caution This product and all interconnected equipment must be installed indoors within the same building including the associated LAN connections as defined by Environment A of the IEEE 802...

Page 6: ...d the 5 GHz 802 11ac MIMO radio The 3700 series access point configurations are AIR CAP3702E x K9 two 2 4 GHz 5 GHz dual band radios up to 4 external dual band diopole antennas AIR CAP3702I x K9 two 2 4 GHz 5 GHz dual band radios with integrated dual band inverted F antennas For information on the regulatory domains shown as x in the model numbers see Regulatory Domains section on page 7 External ...

Page 7: ... 4 GHz and the 5 GHz bands with a single feed line The basic features are as follows Dual band inverted F antenna for use in both the 2 4 GHz and 5 GHz bands Antenna unit integrated into the 3702I model access point Peak gain is approximately 4 dBi in both the 2 4 GHz and 5 GHz bands Regulatory Domains The 3700 series supports the following regulatory domains shown as x in the model numbers A C D ...

Page 8: ...odel access point has integrated antennas and does not have external connectors on the top of the unit however it does have the LED indicator on top of the unit as shown in Figure 2 Figure 1 Access Point Ports and Connections top 3702E Model 1 Dual band antenna connector A 3 Dual band antenna connector C 2 Dual band antenna connector B 4 Dual band antenna connector D 1 2 3 4 ...

Page 9: ...LED Indicator top 3702I Model The ports and connections on the bottom of the access point are shown in Figure 3 Figure 3 Access Point Ports and Connections bottom AIR3702E and 3702I Models 1 LED indicator 1 352029 6 1 2 3 4 5 ...

Page 10: ...e CAPWAP and LWAPP software on the controllers The functionality provided by the controller does not change except for customers who have Layer 2 deployments which CAPWAP does not support In a CAPWAP environment a wireless access point discovers a controller by using CAPWAP discovery mechanisms and then sends it a CAPWAP join request The controller sends the access point a CAPWAP join response all...

Page 11: ...iguration section on page 12 DHCP server discovery This feature uses DHCP option 43 to provide controller IP addresses to the access points Cisco switches support a DHCP server option that is typically used for this capability For more information about DHCP option 43 see the Configuring DHCP Option 43 and DHCP Option 60 section on page 39 DNS discovery The access point can discover controllers th...

Page 12: ...rd the device MAC addresses from each location and return them to the person who is planning or managing your wireless network Installation Summary Installing the access point involves these operations Performing a pre installation configuration optional Mounting the access point Grounding the access point Deploying the access point on the wireless network Performing a Pre Installation Configurati...

Page 13: ...priate Cisco wireless LAN controller guide a Make sure that access points have Layer 3 connectivity to the Cisco wireless LAN controller Management and AP Manager Interface b Configure the switch to which your access point is to attach See the Cisco Wireless LAN Controller Configuration Guide Release x x for additional information c Set the Cisco wireless LAN controller as the master so that new a...

Page 14: ...ces Access point power injector AIR PWRINJ5 Any 802 3af compliant power injector Note The 3702 series access point requires a Gigibit Ethernet link to prevent the Ethernet port from becoming a bottleneck for traffic because wireless traffic speeds exceed transmit speeds of a 10 100 Ethernet port b As the access point attempts to connect to the controller the LEDs cycle through a green red and ambe...

Page 15: ...e sure that the route back to the Cisco wireless LAN controller has destination UDP ports 5246 and 5247 open for CAPWAP communications Ensure that the route back to the primary secondary and tertiary wireless LAN controller allows IP packet fragments Finally be sure that if address translation is used that the access point and the Cisco wireless LAN controller have a static 1 to 1 NAT to an outsid...

Page 16: ...s LAN controller are either on the same subnet or that the access point has a route back to its primary secondary and tertiary Cisco wireless LAN controller Also if the access point is not on the same subnet as the Cisco wireless LAN controller be sure that there is a properly configured DHCP server on the same subnet as the access point See the Configuring DHCP Option 43 and DHCP Option 60 sectio...

Page 17: ...0 series access point to reveal the module port connector Step 4 Align the module s connector with the connector on the back of the access point and click the module into place 1 Openings for module s antennas 2 Label covering port connector 345379 1 2 1 ...

Page 18: ...e If the screws are not tightened the module will not be recognized and may not operate correctly Make sure not to over tighten only hand tighten the screws Step 6 Power up the access point When the access point boots up it will recognize the module 345380 ...

Page 19: ...functionality equivalent to WDS when the access point joins it CAPWAP does not support Layer 2 The access point must get an IP address and discover the controller using Layer 3 DHCP DNS or IP subnet broadcast The access point console port is enabled for monitoring and debug purposes All configuration commands are disabled when the access point is connected to a controller Using DHCP Option 43 You ...

Page 20: ...D Table 1 LED Status Indications Message Type Status LED Message Meaning Boot loader status sequence Blinking green DRAM memory test in progress DRAM memory test OK Board initialization in progress Initializing FLASH file system FLASH memory test OK Initializing Ethernet Ethernet OK Starting Cisco IOS Initialization successful 352031 1 ...

Page 21: ... MODE button pushed for 2 to 3 seconds Red Ethernet failure or image recovery MODE button pushed for 20 to 30 seconds Blinking green Image recovery in progress MODE button released Boot loader errors Red DRAM memory test failure Blinking red and blue FLASH file system failure Blinking red and off Environment variable failure Bad MAC address Ethernet failure during image recovery Boot environment f...

Page 22: ...ifficult to determine why the CAPWAP discovery request from a certain access point was rejected In order to troubleshoot such joining problems without enabling CAPWAP debug commands on the controller the controller collects information for all access points that send a discovery message to it and maintains information for any access points that have successfully joined it The controller collects a...

Page 23: ...se the controller sends the new global syslog server IP address to the access point The access point is still connected to the same controller and a specific syslog server IP address has been configured for the access point on the controller using the config ap syslog host specific Cisco_AP syslog_server_IP_address command In this case the controller sends the new specific syslog server IP address...

Page 24: ...iance Manufacturers Federal Communication Commission Declaration of Conformity Statement Manufacturer Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and Access Point Models Certification Number AIR CAP3702E A K9 AIR CAP3702I A K9 AIR SAP3...

Page 25: ...this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from which the receiver is c...

Page 26: ...standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual ...

Page 27: ...remises radio stations and unlicensed specified low power radio stations used in factory production lines 1 Before using this equipment make sure that no premises radio stations or specified low power radio stations of RF ID are used in the vicinity 2 If this equipment causes RF interference to a premises radio station of RF ID promptly change the frequency or stop using the device contact the num...

Page 28: ...ther electrical devices than products designated by CISCO The use of cables that are certified by Electrical Appliance and Material Safety Law that have PSE shown on the code is not limited to CISCO designated products Industry Canada Canadian Compliance Statement This Class B Digital apparatus meets all the requirements of the Canadian Interference Causing Equipment Regulations Access Point Model...

Page 29: ...nce to co channel mobile satellite systems Users are advised that high power radars are allocated as primary users i e priority users of the bands 5250 5350 MHz and 5650 5850 MHz and that these radars could cause interference and or damage to LE LAN devices French Translation Cet appareil numerique de la classe B respecte les exigences du Reglement sur le material broilleur du Canada Cet appareil ...

Page 30: ...les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Les utilisateurs êtes avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 250 5 350 MHz et 5 650 5 850 MHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL European ...

Page 31: ...31 Declaration of Conformity with regard to the R TTE Directive 1999 5 EC Medical Directive 93 42 EEC ...

Page 32: ...EN 301 489 1 v1 8 1 EN 301 489 17 v2 1 1 Health Safety EN60950 1 2005 EN 50385 2002 Radio EN 300 328 v 1 7 1 EN 301 893 v 1 5 1 The conformity assessment procedure referred to in Article 10 4 and Annex III of Directive 1999 5 EC has been followed ...

Page 33: ...tute of Electrical and Electronic Engineers IEEE C 95 1 99 International Commission on Non Ionizing Radiation Protection ICNIRP 98 Ministry of Health Canada Safety Code 6 Limits on Human Exposure to Radio Frequency Fields in the range from 3kHz to 300 GHz Australia Radiation Protection Standard To ensure compliance with various national and international Electromagnetic Field EMF standards the sys...

Page 34: ...are based on IEEE ANSI C 95 1 92 and include a substantial safety margin designed to ensure the safety of all persons regardless of age and health As such the systems are designed to be operated as to avoid contact with the antennas by the end user It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to...

Page 35: ... can easily do so by reorienting antennas away from the user placing the antennas at a greater separation distance than recommended or lowering the transmitter power output Additional Information on RF Exposure You can find additional information on the subject at the following links Cisco Systems Spread Spectrum Radios and RF Safety white paper at this URL http www cisco com warp public cc pd wit...

Page 36: ...his URL www wow com com The Mobile Manufacturers Forum at this URL www mmfai org Administrative Rules for Cisco Aironet Access Points in Taiwan This section provides administrative rules for operating Cisco Aironet access points in Taiwan The rules for all access points are provided in both Chinese and English Chinese Translation ...

Page 37: ...l interference is caused to aviation safety and authorized radio station and if interference is caused the user must stop operating the device immediately and can t re operate it until the harmful interference is clear The authorized radio station means a radio communication service operating in accordance with the Communication Act The operation of the low power radio frequency devices is subject...

Page 38: ...l mesmo de estações do mesmo tipo e não pode causar interferência a sistemas operando em caráter primário 4 7 Unlicensed National Information Infrastructure 4 7 5 Within the 5 25 5 35 GHz band U NII devices will be restricted to indoor operations to reduce any potential for harmful interference to co channel MSS operations 4 7 6 The U NII devices shall accept any interference from legal communicat...

Page 39: ...ess of the controller management interface Note DHCP Option 43 is limited to one access point type per DHCP pool You must configure a separate DHCP pool for each access point type The 3700 series access point uses the type length value TLV format for DHCP Option 43 DHCP servers must be programmed to return the option based on the access point s DHCP Vendor Class Identifier VCI string DHCP Option 6...

Page 40: ...tion 60 line using the following syntax option 60 ascii VCI string For the VCI string Cisco AP c3700 The quotation marks must be included Step 4 Add the option 43 line using the following syntax option 43 hex hex string The hex string is assembled by concatenating the TLV values shown below Type Length Value Type is always f1 hex Length is the number of controller management IP addresses times 4 i...

Page 41: ...ss point complies with UL 2043 for products installed in a building s environmental air handling spaces such as above suspended ceilings Safety UL 60950 1 CAN CSA C22 2 No 60950 1 IEC 60950 1 with all national deviations EN 60950 1 UL 2043 EMI and Susceptibility FCC Part 15 107 and 15 109 Class B ICES 003 Class B Canada EN 301 489 EN 55022 Class B EN 55024 VCCI Class B Radio FCC Part 15 247 15 407...

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Page 44: ...a partnership relationship between Cisco and any other company 1110R 2013 Cisco Systems Inc All rights reserved Printed in the USA on recycled paper containing 10 postconsumer waste 78 21474 01 Americas Headquarters Cisco Systems Inc San Jose CA Asia Pacific Headquarters Cisco Systems USA Pte Ltd Singapore Europe Headquarters Cisco Systems International BV Amsterdam The Netherlands Cisco has more ...

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