Softkey
Programmable feature
button
Dedicated feature
button
Feature name
X
X
Other Pickup
X
PLK Support for Queue
Status
X
Privacy
X
Queue Status
X
X
Quality Reporting Tool
(QRT)
X
Record
X
X
Redial
X
Speed Dial
X
Speed Dial Line Status
X
Support for Hold Button
on USB Headsets
X
X
Transfer
Phone Feature Configuration
You can set up phones to have a variety of features, based on the needs of your users. You can apply features
to all phones, a group of phones, or to individual phones.
When you set up features, the Cisco Unified Communications Manager Administration window displays
information that is applicable to all phones and information that is applicable to the phone model. The
information that is specific to the phone model is in the Product Specific Configuration Layout area of the
window.
For information on the fields applicable to all phone models, see the Cisco Unified Communications Manager
documentation.
When you set a field, the window that you set the field in is important because there is a precedence to the
windows. The precedence order is:
1
Individual phones (highest precedence)
2
Group of phones
3
All phones (lowest precedence)
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
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Phone Feature Configuration
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