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Cloud Voice S Service

– Cisco 8845 IP Phone User Guide

Version 2.0 © WTT HK Limited 2017

15

5 VoiceMail Service

5.1 Activating VoiceMail on your IP Phone

1. Press the

Message

button

on your IP Phone.

2. Enter your VoiceMail PIN followed by

“#”.

3. Follow the voice instructions to change the VoiceMail PIN to activate the

VoiceMail service.

5.2 Remote Activation of VoiceMail

1. Dial the access number

2112-2345

. [Please dial

(852) 2112-2345

when you are accessing VoiceMail service from overseas.]

2. Please select the language by pressi

ng ‘1’ for Cantonese or ‘2’ for

English.

3.

Enter your User ID (your Cloud Voice Number) followed by “#”.

4. Enter your VoiceMail PIN

followed by “#”.

5. Follow the voice instructions to change the VoiceMail PIN to activate

the VoiceMail service.

Note: Starter VoiceMail PIN is your Cloud Voice Number. For security reason, please

change your VoiceMail PIN regularly.

5.3 Accessing VoiceMail

1. The red light on your Handset will light up when you have a voicemail

message.

2. To access the voice messaging system, press the

Message

button

and follow the voice instructions.

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Summary of Contents for 8845

Page 1: ...Cloud Voice S Service Cisco Unified IP Phone 8845 User Guide Version 2 0 ...

Page 2: ...ll Forwarding from other phone 11 4 5 3 Setting up Call Forwarding via Internet 11 4 6 Placing a Conference Call 12 4 7 Call Pickup 12 4 7 1 Call Pickup within your Group 12 4 7 2 Directed Call Pickup Specific Group Member 13 4 8 Sim Ring Mobility 13 4 8 1 Enable Disable SIM Ring Mobility 13 4 8 2 Switching Call Conversation to Mobile 13 4 8 3 Switching Call Conversation from Mobile Back to IP Pho...

Page 3: ...and assures that your colleagues can always stay in touch with your business partners anytime anywhere Highlights of the IP Phone 8845 include a higher resolution fully backlit VGA color display Gigabit Ethernet network and pc switch ports and High definition HD voice support enabling a more productive user experience for multimedia application engagement 1 Phone Set Features and Functions 1 1 Ope...

Page 4: ...luminate to indicate status Flashing amber Ringing call Pressing this button answers the call Solid green May be a connected call or an outgoing call that is not yet connected If the call is connected pressing this button displays the call details or the participants of a conference call If the call is not yet connected pressing this button ends the call Pulsing green Held call Pressing this butto...

Page 5: ...t is on the button is lit 13 Keypad Allows you to dial phone numbers enter letters and select menu items by entering the item number 14 Contacts button Opens closes the Directories menu Use it to access personal and corporate directories 15 Volume button Controls the handset headset and speakerphone volume off hook and the ringer volume on hook 16 Applications button Opens closes the Applications ...

Page 6: ... confirm the contrast level or just press the Cancel softkey to exit without changing the setting 2 2 Adjusting Ringer Volume and Ringtone You can change the volume or ringing tone to suit your business environment by the following procedures 2 2 1 Change Volume 1 Press the Volume button right or left to adjust the loudness of the ringtone 2 2 2 Change Ringtone 1 Press the Applications button 2 Se...

Page 7: ...ypad 3 Press the Speakerphone button and enter the number of keypad 4 If you wish to place a new call during conversation press New Call soft key and dial the number 3 2 Answering a Call There are 3 options for answering a call 1 Lift the handset 2 Press the Answer softkey 3 Press the Speakerphone button 3 3 Ending a Call There are 3 options for ending a call 1 Hang up the handset 2 Press the End ...

Page 8: ...hone User Guide Version 2 0 WTT HK Limited 2017 8 3 4 Muting a Call 4 Press the Mute button 5 To disengage mute press Mute button again Note If you are using mute along with the speakerphone lifting the handset will disengage mute function ...

Page 9: ...e button will be pulsed to green color 2 To resume the highlighted call you can Press the Resume softkey 4 2 Call Waiting A new call comes in when you are on a call there are indicators to alert users the second call 1 Press Answer to answer the new call When you do so the original call will be put on hold 2 To return to the original call press the Resume button 3 When you return to the original c...

Page 10: ...telephone number 4 4 Redialing the Last Number Dialed 1 To redial the most recently dialed number press the Redial soft key Note If you have not lifted up the handset it will be in speakerphone mode and automtically activate the speaker 4 5 Forwarding Calls to another Phone 4 5 1 Setting up Call Forwarding from your IP Phone 1 Press the Forward All soft key You will hear two beeps 2 Enter the dest...

Page 11: ...e Starter Cloud Voice Password is your Cloud Voice Number For security reason please change your password on a regular basis 4 5 3 Setting up Call Forwarding via Internet 1 Visit https adp wtt cloudvoice com pc en index jsp 2 Click Cloud Voice User Portal 3 Enter your Cloud Voice number and Cloud Voice Password to log onto Cloud Voice User Portal 4 Click Call Management to activate the Call Forwar...

Page 12: ...The conference call with 3 parties will begin 5 Repeat these steps to add more parties if desired Note If you wish to make a conference with an external party please remember to add 9 before the 8 digits telephone number Tips You can press ConfList to view and press Remove to remove conference participants 4 7 Call Pickup 4 7 1 Call Pickup within your Group When the phone of your pickup group memb...

Page 13: ... 3 Press the Exit softkey once you confirm the SIM Ring Mobility status Note 1 Please remember to submit your mobile phone number to WTT before you can enjoy SIM Ring Mobility 2 If the call is not answered in desk IP Phone and you have Enable Mobile Connect the incoming call will be diverted to your mobile phone normally after 4 rings 4 8 2 Switching Call Conversation to Mobile When you are using ...

Page 14: ...ll by your mobile via Sim Ring Mobility and back to your desk you can continue the call conversation by using switching call to your IP Phone 1 During the call conversation on mobile hang up the call on your mobile phone to disconnect the call 2 The call will be in Hold status 3 Within few seconds Resume button will be lighted up on your IP phone 4 Press the Resume button ...

Page 15: ...ou are accessing VoiceMail service from overseas 2 Please select the language by pressing 1 for Cantonese or 2 for English 3 Enter your User ID your Cloud Voice Number followed by 4 Enter your VoiceMail PIN followed by 5 Follow the voice instructions to change the VoiceMail PIN to activate the VoiceMail service Note Starter VoiceMail PIN is your Cloud Voice Number For security reason please change...

Page 16: ... 1 Open your Microsoft Outlook 2 Click Tools 3 Select Accounts 4 Click New 5 Select Microsoft Exchange POP3 IMAP or HTTP and click Next 6 Enter Account Information and click Next 7 Select Internet E mail and click Next 8 Enter Server Information and click Next 9 Click Finish When entering the Account Information please input the following Your Name Name wish to be displayed in email E mail Address...

Page 17: ... line that you want to view 4 From the Call History list select the call you want to dial and do one of the following Press the Call softkey Press the line key Pick up the handset Press the speakerphone or headset button Note If you wish to transfer the call to an external party please remember to add 9 before the 8 digits telephone number 6 2 Delete Call Record from the Phone Log 1 Press the Appl...

Page 18: ...ty is useful particularly for those who do not routinely conduct business in the same office However you can only login one phone at a time If you want to use another phone you must logout of the first phone 7 1 Login 1 Press the Applications button 2 Select Extension Mobility 3 Enter your User ID your Cloud Voice Number and IP Phone PIN 4 You can use the IP Phone from now on Note Starter IP Phone...

Page 19: ...assword Management 6 Enter Existing Password 7 Enter New Password 8 Re enter New Password 9 Click Submit Note i Starter Cloud Voice Password is your Cloud Voice Number ii New Cloud Voice Password will be applied to the following services Cloud Voice User Portal Presence Communicator Service Cisco Unified Personal Communicator Account and VoiceMail Login Mobility Apps Services Cisco Jabber Configur...

Page 20: ...loudvoice com pc en index jsp 2 Enter your Cloud Voice Number and Password 3 Click Login 4 Click Password Management 5 Choose IP Phone PIN 6 Enter New PIN 7 Confirm PIN 8 Click Save Note i Starter IP Phone PIN is your Cloud Voice Number ii The New IP Phone PIN will be applied to the following services Personal Directory Extension Mobility ...

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