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Cloud Voice Service 

 

Version 1.0                                                                                                            ©Wharf T&T Limited 2013 

1

Table of Content

 

 

1.  

Phone Set Features and Functions .................................................................................................. 2 

1.1 

Operation for IP Phone 7911G .................................................................................................... 2 

1.2 Location 

of 

Control 

...................................................................................................................... 2 

1.2 Location 

of 

Control 

...................................................................................................................... 3 

2.  

Preference Setup .............................................................................................................................. 4 

2.1  

Adjusting the Handset Volume .................................................................................................... 4 

2.2  

Adjusting the Speakerphone Volume .......................................................................................... 4 

2.3 

Adjusting the Ringer Volume ....................................................................................................... 4 

2.4 

Personalizing the Ringer Sound .................................................................................................. 4 

2.5 

Changing the LCD Contrast ........................................................................................................ 5 

3.        Basic Features .................................................................................................................................... 6 

3.1 Placing 

Call 

.............................................................................................................................. 6 

3.2 Answering 

Call 

......................................................................................................................... 6 

3.3 Using 

Call 

Waiting 

....................................................................................................................... 6 

3.4 Ending 

Call 

............................................................................................................................... 7 

3.5 

Muting a Call ............................................................................................................................... 7 

3.6 

Putting a Call on Hold ................................................................................................................. 7 

3.7 

Transferring a Call to another Party ............................................................................................ 7 

3.8 

Redialing the Last Number Dialed .............................................................................................. 7 

3.9 

Forwarding Calls to another Phone ............................................................................................. 7 

3.9.1 

Setting up Call Forwarding from your IP Phone ................................................................. 7 

3.9.2 

Setting up Call Forwarding from your Mobile ..................................................................... 8 

3.9.3 

Setting up Call Forwarding Via Internet .............................................................................. 8 

3.10 

Placing a Conference Call ........................................................................................................... 8 

3.11 Call 

Pickup 

.................................................................................................................................. 9 

3.11.1        Call Pickup within your Group ............................................................................................ 9 
3.11.2        Directed Call Pickup (Specific Group Member) ................................................................. 9 

3.12 Sim-Ring 

...................................................................................................................................... 9 

3.12.1        Enable/ Disable Sim-Ring .................................................................................................. 9 
3.12.2        Switching Phone Conversation from IP Phone to Mobile ................................................ 10 
3.12.3        Switching Call Conversation from Mobile Back to IP Phone ........................................... 10 

4. VoiceMail 

Service 

............................................................................................................................... 10 

4.1 Setting 

up 

VoiceMail 

................................................................................................................. 10 

4.1.1        Activating VoiceMail on your IP Phone .............................................................................. 10 
4.1.2        Remote Activation of VoiceMail ......................................................................................... 10 

4.2 Accessing 

VoiceMail 

................................................................................................................. 11 

4.3 

Remote Access to VoiceMail .................................................................................................... 11 

4.4      Retrieval of VoiceMail via Outlook 2000 ..................................................................................... 11 

5. 

Using the Phone Log .......................................................................................................................... 12 

5.1 

Viewing and Dialing from the Phone Log .................................................................................. 12 

5.2 

Deleting Records in the Phone Log .......................................................................................... 12 

6.  

Extension Mobility ........................................................................................................................... 13 

6.1        Login .......................................................................................................................................... 13 
6.2        Logout ....................................................................................................................................... 13 

7.  

Change the Cloud Voice Password ................................................................................................ 13 

8.          Change the IP Phone PIN .............................................................................................................. 14 

Summary of Contents for 7911G - IP Phone VoIP

Page 1: ...Cloud Voice Service Cisco Unified IP Phone 7911G User Guide Version 1 0 ...

Page 2: ...m your IP Phone 7 3 9 2 Setting up Call Forwarding from your Mobile 8 3 9 3 Setting up Call Forwarding Via Internet 8 3 10 Placing a Conference Call 8 3 11 Call Pickup 9 3 11 1 Call Pickup within your Group 9 3 11 2 Directed Call Pickup Specific Group Member 9 3 12 Sim Ring 9 3 12 1 Enable Disable Sim Ring 9 3 12 2 Switching Phone Conversation from IP Phone to Mobile 10 3 12 3 Switching Call Conve...

Page 3: ...ubicle worker who conducts low to medium telephone traffic A pixel display and dynamic soft keys allow easy access to a core set of business features A maximum of two calls and one directory number will be supported in addition to inline power for receiving power over Ethernet 1 Phone Set Features and Functions 1 1 Operation for IP Phone 7911G 1 Network Port Connects the phone to the Ethernet port...

Page 4: ...the LCD screen It also provides the speed dial numbers when there are no texts or features to scroll through 5 Menu Button Displays a menu that provides access to voice messaging system phone logs and directories settings and services 6 Hold Button Enables an active call on hold resumes a call on hold switches between an active call and an incoming call or allows an active call or a call on hold 7...

Page 5: ...ndset must be in the cradle when adjusting the ringer volume The ringer volume will be automatically saved until the phone is reset If you want the ringer volume to be saved even after the phone is reset please follow these steps 1 Press the Menu button 2 Use the Navigation button to select Settings and then press the Select soft key 3 Press the Save soft key 4 Press the Exit soft key to exit the ...

Page 6: ... Settings menu use the Navigation button to select Contrast and then press the Select soft key 4 Press the Up or Down soft keys to set the desired contrast level 5 Press the OK soft key to accept and save your changes 6 To save the reset contrast press the Save soft key If you do not press the Save soft key the contrast will return to default setting 7 Press the Exit soft key to exit the Settings ...

Page 7: ...on hold 2 To return to the original call press the Hold button 3 If the second call is still active the call will be put on hold when you return to the original call 4 You can continue to use the Hold button to switch between the calls To create a conference call between yourself and the other two parties press the Confrn soft key 1 When using the handset lift the handset and dial the number 2 To ...

Page 8: ...s telephone number 3 8 Redialing the Last Number Dialed To redial the most recently dialed number press the Redial soft key Doing this without lifting up the handset will activate the speaker 3 9 Forwarding Calls to another Phone 3 9 1 Setting up Call Forwarding from your IP Phone 1 During a call press the Transfer soft key The call will be put on hold 2 Dial the number or office extension to whic...

Page 9: ...loudvoice 2 Click Cloud Voice User Portal 3 Enter your Cloud Voice number and Cloud Voice Password to login Cloud Voice User Portal 4 Click Call Management to activate the Call Forwarding function 5 Enter the destination number to which you want to forward all your calls e g your mobile 6 To cancel call forwarding please log onto Cloud Voice User Portal again to deactivate the call forwarding sett...

Page 10: ...of the phone line with the call that you want to pick up For example if the call is ringing on line extension number 1234 please enter 1234 4 When your phone rings press the Answer soft key to pickup and connect to the call 3 12 Sim Ring The simultaneous ringing features allow you to bring any incoming calls to your Cloud Voice Number to both your desk IP Phone and switch the calls in between your...

Page 11: ...on your mobile you can switch the call to your IP Phone 1 During the phone conversation hang up the call on your mobile to disconnect the call from your mobile 2 The call will be in Hold status 3 Within a few seconds Resume button will be displayed up in your IP Phone 4 Press the Resume button in your IP Phone 5 The call will be transferred to your IP phone and you can continue the phone conversat...

Page 12: ...cess number 2112 1234 Please dial 852 2112 1234 when you are accessing VoiceMail service from overseas 2 A welcome greeting message will be announced and please select the language by pressing 1 for Cantonese 2 for English 3 Enter your User ID your Cloud Voice Number and follow by 4 Enter your VoiceMail PIN and follow by 5 Follow the voice instructions for the VoiceMail service Note Starter VoiceM...

Page 13: ...alls and Placed Calls directories 5 1 Viewing and Dialing from the Phone Log 1 Press the Menu button 2 Use the Navigation button to select Directories and then press the Select soft key 3 Select the desired directories i e Missed Calls Received Calls or Placed Calls from the Directories menu then press the Select soft key 4 To place a call from any directories use the Navigation button to select t...

Page 14: ... 1 Login 1 Press the Service button 2 Select Service 3 Enter your User ID your Cloud Voice Number and IP Phone PIN 4 You can use the IP Phone from now on Note Starter IP Phone PIN is your Cloud Voice Number For security reason please change your IP Phone PIN regularly 6 2 Logout 1 To sign out press the Service button 2 Select Service 3 When prompted to sign out press the Yes soft key 7 Change the ...

Page 15: ...t Wharf T T Cloud Voice User Portal at http www wharftt com cloudvoice 2 Enter your Cloud Voice Number and Cloud Voice Password 3 Click Login 4 Click here in the foot note of the Call Management page 5 Enter your Cloud Voice Number and Cloud Voice Password 6 Click Login 7 Click User Option and choose User Setting 8 Enter Current PIN 9 Enter New PIN and Confirm PIN 10 Click Save Note i Starter IP P...

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