Page
3
of
6
4.
If the called party is unavailable, you can hang up and press the blinking line key of the original call to
cancel the transfer and return to the holding party.
Blind Transfer
1.
During a conversation, press the
Blind Transfer (bxfer)
soft key.
2.
The LCD will then display
Enter Blind Transfer Target
. Dial the number to which you want to
transfer the call.
3.
Hit
Dial
and the call will immediately transfer.
Transferring a Call Directly to Voicemail
1.
During a conversation, press the
xfer2VM
soft key and follow the prompts.
Conference Calling
1.
Establish a conversation.
2.
Press
Conf
soft key. The call is placed on hold and you hear dial tone.
3.
Dial the number of the person that you want to include in the conference.
4.
When the person answers, inform the party about the conference and then press
Conf
soft key again
to add that party in the conference call.
5.
If the called party is unavailable, you can hang up and press the blinking line key of the original call
to
cancel the conference and return to the holding party.
How to Park a Call
1.
Establish a conversation.
2.
Press
right arrow key
on the direction pad.
3.
Press the
PARK
soft key.
4.
Dial your
extension
you want to park the call and press the
# key
or press the
# key
to park the call
on your extension.
How to Retrieve a Parked Call
1.
Press the
UNPARK
soft key.
2.
Dial the
extension
where the call is parked and then press the
# key
or just press the
# key
to
retrieve the call parked on your extension.
How to Intercom
1.
Press the
icom
soft
key.
2.
Once you hear the dial tone, dial the
extension
you wish to intercom and press the
# key
.
Phone Features
Do Not Disturb
Do Not Disturb
instantly routes all of your incoming calls to your voice mailbox, but still allows you to
make calls and use other telephone features.
1.
While
the phone is in an idle state
,
press the
dnd
soft key.
2.
The LCD displays “Do Not Disturb”. To cancel the feature, press the -
dnd
soft key.
Forwarding
Use this feature to forward all incoming calls on an extension to another extension or external number.
When someone dials your extension, the forwarded extension or number receives the call. You can
forward calls to an IP or non-IP phone. Forwarding is controlled via a web portal, allowing you to forward
your while from any web browser while away from your desk.
To Forward a Line
1.
Login to
http://businessvoip.touchtone.net/
.
2.
Click the
Incoming Calls
link on the left hand side.
3.
Select the type of call forwarding you want to enable.
•
Call Forwarding Always:
Automatically forward all your incoming calls to a different phone
number.
•
Call Forwarding No Answer:
Automatically forward your calls to a different phone number when
you do not answer your phone after a certain number of rings.
