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Phone Setup

 

 
How to Adjust the Ringer Volume 
1. 

Press and release the Volume (plus up or minus down) keys while the phone is on hook to adjust the 
ringer volume as desired. A horizontal scale displays on the phone to indicate the volume level. 

 
How to Adjust the Handset, Speakerphone, or Headset Volume 
1. 

Activate the desired action by picking up the handset, or pressing the Headset or Speaker button on 
the bottom right of pad. 

2. 

Press and release the Volume (plus up or minus down) keys to adjust the volume as desired.  A 
horizontal scale displays on the phone to indicate the volume level. 

 

Call Management 

 
How to Make a Call 
 
Using the Handset
 
1. 

Lift the handset. 

2. 

Dial the number, including “1” and the area code or simply press the desired digits for an internal call.

 

 
Using the Speakerphone

 

1. 

Press 

Speaker 

button. 

2. 

Dial the number, including “1” and the area code or simply press the desired digits for an internal 
call. 

 
Hold 
1. 

During a conversation, press the hold key.  The hold key is the button with the “hand” symbol.  The 
associated line key blinks.

 

2. 

To resume the conversation, press the blinking line key

 

and begin speaking. 

 

How to Answer the Phone 

When you hear your phone ring and see the red light flash on your phone, answer in any of the following 
ways: 
 

1. 

Lift the handset. 

2. 

Press 

Speaker 

to use the speakerphone, or press the associated blinking line key. 

3. 

Press 

Headset 

to use the headset. 

 
How to Answer a Second Call 

The easiest way to answer a call when you are already speaking is to use the Answer soft key. 

 
Using the Answer soft key: 
1. 

Press the associated blinking line key. The first call is automatically placed on hold and you are 
connected to the second call.| 
 

To reconnect with the first call: 
1. 

Press the blinking line key of the original call. 

 
How to Make a Second Call 
1. 

During a conversation, press the 

hold 

key. 

2. 

Press a 

green

 line key. 

3. 

Dial the number for your second call. 

 
Transfer 
Attended Transfer 
1. 

During a conversation, press the 

Transfer (xfer) 

key.  The call is placed on hold and you hear a dial 

tone. 

2. 

Dial the number to which you want to transfer the call. You now wait for the extension to answer so 
you can announce the transfer.   

3. 

If the called party is available, press the 

Transfer (xfer)

 key again to complete the transfer. 

Summary of Contents for 303G

Page 1: ...ne is easy This guide will help you get started You ll learn how to Use the feature buttons Navigate your phone Use and adjust the handset speakerphone and headset Place calls and other basic phone tasks And much more Business Support Phone 800 900 5474 E mail business support touchtone net ...

Page 2: ...associated line key blinks 2 To resume the conversation press the blinking line key and begin speaking How to Answer the Phone When you hear your phone ring and see the red light flash on your phone answer in any of the following ways 1 Lift the handset 2 Press Speaker to use the speakerphone or press the associated blinking line key 3 Press Headset to use the headset How to Answer a Second Call T...

Page 3: ...ur extension How to Retrieve a Parked Call 1 Press the UNPARK soft key 2 Dial the extension where the call is parked and then press the key or just press the key to retrieve the call parked on your extension How to Intercom 1 Press the icom soft key 2 Once you hear the dial tone dial the extension you wish to intercom and press the key Phone Features Do Not Disturb Do Not Disturb instantly routes ...

Page 4: ...k the Use sequential ring radio button 7 Select a Schedule if needed default is Every Day All Day 8 Click OK 9 Enter the Phone numbers that you want to ring 10 Leave the rest of the options as defaults 11 Click Apply and then OK To Disable Sequential ring 1 Login to http businessvoip touchtone net 2 Click the Incoming Calls link on the left hand side 3 Click the Sequential Ring link 4 Uncheck the ...

Page 5: ...Accessing Voicemail 2 Press 1 for mailbox options 3 Press 3 to record your No Answer Greeting 4 Follow the prompts for recording reviewing and accepting the recording Any phone outside your office 1 Dial your phone number 2 Press when you hear your message 3 Enter your VM password then press Voicemail to Email To send a copy of your voicemails to an email address 1 Login to http businessvoip touch...

Page 6: ...ve message Additional Options 1 Reply to message see Reply to Message 2 Forward message see Forward Message Return to previous menu Repeat menu Reply to Message 1 Change current reply 2 Listen to current reply 3 Send reply 6 Set or clear urgent indicator 7 Set or clear confidential indicator Return to previous menu Repeat menu Forward Message 1 Change current introduction 2 Listen to current intro...

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