Warranty
MX Warranty coverage periods are as follows:
MX (e.g.
MX95, MX105)
Lifetime
Full lifetime hardware warranty with next-day advanced replacement included.
MX
Accessories
1 Year
The following are considered accessories:
SFP Modules, all mounting kits and stands, interface modules, additional power cords
Note
: The above table is a general guideline for warranty terms and is not final. Warranty terms are subject to printed
warranty information on the relevant online Meraki data sheets.
If your Cisco Meraki device fails and the problem cannot be resolved by troubleshooting, contact support to address the
issue. Once support determines that the device is in a failed state, they can process an RMA and send out a
replacement device free of charge. In most circumstances, the RMA will include a pre-paid shipping label so the faulty
equipment can be returned.
In order to initiate a hardware replacement for non-functioning hardware that is under warranty, you must have access to
the original packaging the hardware was shipped in. The original hardware packaging includes device serial number and
order information, and may be required for return shipping.
Meraki MX95/105 devices have been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC rules. A digital device that is marketed for use in a residential environment notwithstanding use in
commercial, business and industrial environments.
Additional warranty information can be found on:
https://meraki.cisco.com/support#process:warranty
Support and Additional Information
If issues are encountered with device installation or additional help is required,
contact Meraki Support
by logging in to
dashboard.meraki.com
and opening a case by visiting the
Get Help
section.
• The equipment is intended for industrial or other commercial activities.
• The equipment is used in areas without exposure to harmful and dangerous production factors, unless otherwise
specified in the operational documentation and/or on the equipment labeling.
• The equipment is not for domestic use. The equipment is intended for operation without the constant presence of
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