4.
The Ethernet LED on the AP should turn solid green or blue.
5.
If the Ethernet LED does not turn solid green or blue, try swapping the cable. If the Ethernet port still does not turn green or blue, try the second Ethernet
port, if the AP has one.
6.
If the Ethernet LED does not turn solid green or blue, you may have a bad port on the AP. If this is the case, the AP signal LEDs will continue to scan.
7.
Once the Ethernet LED turns solid green or blue, your computer should obtain an IP address from the AP via DHCP.
Check Static IP Address Configuration
1.
If the AP has a static IP address, the green signal LEDs will begin to flash on and off and you will not receive an IP address via DHCP.
2.
Disconnect the Ethernet cable from the AP.
3.
Associate to the SSID being broadcasted by the AP. If there are no other APs in the network within range the SSID may be appended with "-scanning".
4.
Go to my.meraki.com in your web browser.
5.
The MAC address on the back of the access point should match the physical address value on the my.meraki.com Overview page.
6.
Once you have verified that the MAC address is correct on the overview tab, click the tab Static IP configuration.
7.
Enter the username (serial number on the back of the AP) which is case sensitive and must include the dashes. (There is no password).
8.
Make sure your AP is set to obtain a correct DHCP or static IP address configuration from your network.
Reference
https://documentation.meraki.com/MR
for additional information and troubleshooting tips.
If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to the Dashboard and using the
Help
option near the top of the
page, then opening and email case or calling using the contact information on that page.
Warranty
MR Warranty coverage periods are as follows:
Indoor MR44 AP
Lifetime
Applies to MR device and ethernet cables in a box
Note
: The above table is a general guideline for warranty terms and is not final. Warranty terms are subject to printed warranty information on the relevant online
Meraki datasheets.
If your Cisco Meraki device fails and the problem cannot be resolved by troubleshooting, contact support to address the issue. Once support determines that the
device is in a failed state, they can process an RMA and send out a replacement device free of charge. In most circumstances, the RMA will include a pre-paid
shipping label so the faulty equipment can be returned.
In order to initiate a hardware replacement for non-functioning hardware that is under warranty, you must have access to the original packaging the hardware
was shipped in. The original hardware packaging includes device serial number and order information and may be required for return shipping.
Meraki MR44 devices have been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
20
Summary of Contents for MR44
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Page 7: ...Drop ceiling mount kit 7...
Page 8: ...Wall screws wall screw anchors and security screws 8...
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