Checking the System
17
5.
Click
on the green status
indicator. You should hear
a tone.
If you hear the tone,
proceed to the last section:
Find Information to Use the
CH+
.
If not, on the next page see
If System Sound is Not
Working
.
For any other unresolved
problems, see
Startup and
Verify
in the help system, or
call Cirris Technical Support
at 1-800-441-9910.
It is imperative that
sound is working on
the test computer.
The easy-wire
software relies
heavily on sound
prompts to provide
feedback to the
operator.
Troubleshooting a Red Status Indicator
If you have a red status indicator in the
easy-wire
main menu, check that:
1. A powered wall transformer is plugged into
each box.
2. The serial cable is connected from the
serial port of the computer to the serial port
on the base unit of the tester.
If power and serial cable are correctly connected, you can check your computer’s serial port
using the loop back plug provided. For assistance, call Cirris Systems Technical Support at
1-800-441-9910.
serial cable
