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Set the filter level to None for the user who is connected to the
device that needs to access the VPN.
1.
Select the user from the Circle home screen.
2.
Tap Filter Level.
3.
Select None.
4.
Return the filter level to its desired setting when access to the
VPN is no longer needed.
Circle User Manual
Hardware Issues
Unable to Access VPN
If you are unable to access your VPN or the connection is slow:
PAUSE ISN'T WORKING RIGHT AWAY
When you Pause a user, device, or the whole network, sometimes it
may take a few moments before the Pause is in e
ff
ect.
