CipherLab HERA51 Reference Manual Download Page 45

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Using the HERA51 Mobile POS

LOW BATTERY ALERT

The mobile POS prompts a warning notification reminding you to charge the main battery when

the main battery level drops to

15%

and

. In the meantime,

the device’s status LED indicator

will blink red.

Opening

Notifications Drawer

, you will also see this warning appearing on the notifications list; you

may turn on

Battery Saver Mode

, connect the mobile POS to an external power source, or replace

the main battery pack as soon as possible. To replace the main battery pack, see

Replace Main

Battery

LOW SUB BATTERY ALERT

When the main battery’s power is drained out, HERA51 Mobile POS will automatically suspend by
backup battery’s power for

30 minutes

. When backup battery’s power is low, the “

Low

Sub

Battery

” notification will remind you to connect the device with an external power source to charge

it immediately. Please note that do not replace the main battery at this moment, otherwise data

loss may occur.

Summary of Contents for HERA51

Page 1: ...HERA51 Mobile POS AndroidTM 8 1 OreoTM Version 1 06...

Page 2: ...t the prior written permission of the owner For product consultancy and technical support please contact the local sales representative Also visit our website for more information All brand logo produ...

Page 3: ...erence by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit...

Page 4: ...IM card using the IMEI information of a certified device within their database Once activation has been completed you ll be able to insert the SIM card in to the HERA51 and receive cellular service Fo...

Page 5: ...the device at ambient temperatures from 20 to 60 and with humidity range from 5 to 95 Charge the device at ambient temperatures from 0 to 45 SPECIFIC ABSORPTION RATE SAR INFORMATION The product compli...

Page 6: ...rging Lithium Polymer Li ion batteries you should always remain in constant observation to monitor the charging process and react to potential problems that may occur Some Polymer Li ion chargers on t...

Page 7: ...city for long term storage transportation Battery should NOT be stored in full charged or full discharge state otherwise it will damage battery permanently Battery subjects to discharge even when not...

Page 8: ...actual number of charge cycle will vary depending on usage conditions patterns ambient temperature and other variables Batteries may be subject to discharging even when the battery is not installed i...

Page 9: ...of heat generation fire or explosion Do not disassemble incinerate or short circuit the battery Do not touch the contact pins of the battery pack Do not expose the mobile POS or battery to any flamma...

Page 10: ...while continuously connected with a power supply or cradle for charging If you need to use your HERA51 Mobile POS with a power supply or cradle continuously connected be sure to turn on Balance Mode 2...

Page 11: ...nce the data is decoded or when the decode timeout period has passed USA and Canada e label CONNECTION Via Bluetooth or WLAN Connection may fail when the mobile POS is around other wireless machines o...

Page 12: ...e LCD touch screen DO NOT use any pointed or sharp objects against the surface Always keep the LCD dry If you want to put away the mobile POS for a period of time download the collected data to a host...

Page 13: ...13 Important Notices E LABEL...

Page 14: ...ons Add new section 2 1 5 Battery Precautions Add new section 3 2 4 Enterprise Settings Update Section 3 3 1 Application Menu Add new section 6 2 2 Advanced Data Formatting Add description about Dot C...

Page 15: ...e and Warning 6 Charging Process 7 Storage Transportation 7 To Use Handle and Dispose Battery 8 Product Warranty 8 Safety Precautions 9 Battery 10 Scanner 11 Connection 11 Care Maintenance 12 NCC Caut...

Page 16: ...2 1 5 Battery Precautions 50 2 2 Memory 53 2 2 1 Check Memory Usage 54 2 2 2 Manage Storage Space 56 2 3 Touch Screen 64 2 3 1 Screen Brightness 64 2 3 2 Screen rotation 65 2 3 3 Screen Timeout Settin...

Page 17: ...3 7 Back up Your Data 123 3 8 Reset to Factory Default 125 3 8 1 Erase All Data Factory Reset 125 3 8 2 Erase All Data Factory Reset with Enterprise 127 3 8 3 Welcome Wizard 128 WIRELESS RADIOS 131 4...

Page 18: ...PHONE 163 5 1 SIM Card Management 164 5 2 Phone Application 166 5 2 1 Phone Interface 166 5 2 2 Place Call 168 5 2 3 During A Call 169 5 2 4 Receive Incoming Call 171 5 2 5 Check Missed Calls 171 5 2...

Page 19: ...0 BLE V4 1 802 11 b g n and 802 11 a ac n technologies the mobile POS also includes a GSM GPRS EDGE WCDMA HSPA HSPA LTE CAT 6 module to gain greater speeds and optimal mobility In particular an integ...

Page 20: ...GE WCDMA HSPA HSPA LTE CAT6 A 4 7 color transmissive display with 720x1280 pixels to deliver excellent visibility in all lighting conditions Configurable feedback indicators including speaker and vibr...

Page 21: ...g in to GoBetween to access related documentation about the HERA51 Mobile POS from the CipherLab Central Service CCS platform Download the GoBetween desktop or mobile device application or launch the...

Page 22: ...22 HERA51 Mobile POS Chapter 1 QUICK START This chapter helps you get ready for starting using the mobile POS IN THIS CHAPTER 1 1 Overview 23 1 2 Charging Communication 32...

Page 23: ...imity Sensor 4 Touch Screen 5 Microphone 6 Charging Commnuication Port 7 Loudspeaker 8 Power Button 9 Side Trigger Key 10 Camera Flash 11 Camera 12 Battery with Cover 13 Hand Strap Hole 14 Card Reader...

Page 24: ...ay reduce the battery life INSTALL MAIN BATTERY To install the main battery please 1 Insert the main battery with the contact pins facing the lower end Fix the lower edge of the battery first 2 Then p...

Page 25: ...Time Approx 4 hours 4000mAh 6 hours 5300mAh via adapter at 25 For the first time charging the main battery please charge it for at least 8 to 12 hours Note For initial use insert a charged battery and...

Page 26: ...card slot two SAM card slots and one memory card slot or two SIM card slots one SAM card slot and one memory card slot To insert the cards 1 Remove the battery as described in Remove Battery 2 By pul...

Page 27: ...ockets Close and push back the hinged cover till a click sounds To Install the Cards 1 Slide the hinged cover back 2 Swing the top to open 3 Insert the cards close the hinged cover and then push it ba...

Page 28: ...28 HERA51 Mobile POS REMOVE CARDS 1 Remove the battery 2 Remove the inner lid 3 Unlock the card hinge cover and remove the card 4 Mount the inner lid and the battery...

Page 29: ...turn on and show the Home Screen after splash screen Note For the mobile POS to power on the battery cover must be secured in place POWER OFF To power off the mobile POS press and hold the power butto...

Page 30: ...est your immediate choice of home screen By selecting AppLock you will directly enter AppLock application please refer to AppLock User Guide for detailed instructions on AppLock settings to start conf...

Page 31: ...tons that deliver the following functions Button Function Description Back button Returns to the previous screen or closes the active window or keyboard Home button Displays the Home screen Recent app...

Page 32: ...y main battery to full For the first time charging the main battery please charge it for at least 8 to 12 hours The charging LED above the screen located on the right will light up in red while chargi...

Page 33: ...vent system from shutting down after the battery is drained out we suggest that you keep a fresh battery for replacement at all times or connect the mobile POS to an external power USE SNAP ON CHARGIN...

Page 34: ...mobile POS and spare battery Provides micro USB socket on the back for charging Supports USB Host Mode via a USB OTG cable Completes charging in approximately 5 hours Adapter input AC 100 240V 50 60H...

Page 35: ...on the device itself while the LED indicator on HERA51 Charging Cradle shows the status of battery charging as below Note 1 Not Charging could be the result of battery damage battery s failure to tou...

Page 36: ...cations Drawer 3 Tap USB charging this device to enter USB options Transfer files is set by default to transfer all types of files between your device and PC To transfer videos and photos you can sele...

Page 37: ...applied wireless technologies including Bluetooth v4 1 v2 1 EDR 802 11 a b g n ac and is able to send receive data in real time in an efficient way Select GSM GPRS EDGE WCDMA HSPA HSPA LTE CAT 6 modu...

Page 38: ...alks you through the fundamental usage and features of this device IN THIS CHAPTER 2 1 Battery 39 2 2 Memory 53 2 3 Touch Screen 64 2 4 Notifications 70 2 5 Date and Time 74 2 6 Language Keyboard Inpu...

Page 39: ...hargeable Li ion battery and can retain data in the DRAM for 30 minutes when it is fully charged as long as wireless modules on the mobile POS are inactive The backup battery can be charged by the mai...

Page 40: ...n the main battery To check the exact remaining percentage of power and battery life 1 Use two fingers to swipe down from the top of the screen to open Quick Settings 2 The percentage of remaining bat...

Page 41: ...ow 15 the low battery notification will be displayed on the screen 2 Data loss with RAM may occur when battery level is low Always save data before the battery runs out of power or keep a fresh batter...

Page 42: ...er All Apps Settings Battery Battery level percentage is shown to provide a clear grasp of the remaining battery power Tap on it to enter Adavnced battery usage page the screen shows the rate of batte...

Page 43: ...page to switch it on and set choose when to have this mode automatically activated Also you can swipe down from the status bar to reveal Quick Settings Panel or Quick Settings Menu and tap the battery...

Page 44: ...ave not been used for days 1 On Battery screen tap More and then select Battery optimization 2 On the dropdown list select All apps all the applications will be optimized by this function by default Y...

Page 45: ...ode connect the mobile POS to an external power source or replace the main battery pack as soon as possible To replace the main battery pack see Replace Main Battery LOW SUB BATTERY ALERT When the mai...

Page 46: ...wake up until battery cover is put back and the power button is pressed Please refer to Low Sub Battery Alert to make sure the sub battery is fully charged before battery swap process 1 Press and hold...

Page 47: ...nutes To prevent the system from being shut down without advance warning please DO replace the main battery within the 5 minutes 3 The system time will be set to default if the main battery is not rep...

Page 48: ...Bluetooth transmission WLAN WWAN NFC and GPS which are not in use Shorten the time interval of turning off screen See Screen Timeout Settings Reduce the screen brightness level see Screen Brightness...

Page 49: ...such as Bluetooth Wi Fi and 3G 4G on your mobile POS turned off which will considerably reduce the power consumption of your battery To enter Airplane mode 1 Use two fingers to swipe down from the top...

Page 50: ...ERA51 Mobile POS with charging it a power supply or cradle for charging If you need to continuously connect your HERA51 Mobile POS with a power supply or cradle be sure to turn on Balance Mode BATTERY...

Page 51: ...n working hour and battery life Performance Mode Better extra 10 to 20 working hour performance but might affect battery life 4 Once you change the mode a pop up message appears to indicate the device...

Page 52: ...ry charging could be proceeded again Using HERA51 Mobile POS under low temperature environment may cause the device shut down automatically If the battery temperature is at 0 or even lower than 0 whil...

Page 53: ...and make sure it has not been used in other host devices computers cameras or readers Card Capacity SDXC 64GB SDHC 32GB CAUTION OF DATA LOSS When the main battery is removed or drained the backup bat...

Page 54: ...ble Developer Option 1 Go to App Drawer All Apps Settings About Phone 2 Tap on Build number 7 times to enable it During the process you ll see a prompt with a countdown reading You are now X steps way...

Page 55: ...e device s overall performance To figure out how the system and apps have been taking up the memory over a longer period tap the dropdown list to choose a different time span To look at how individual...

Page 56: ...directly saved to the device s internal storage If you have previously inserted and mounted an SD card as portable storage you could transfer save photos other media in this SD card if the SD card is...

Page 57: ...asily transfer files This is quite handy when there is a need to offload files that are taking up too much storage space When this device is connected with PC the disk content is readable from PC clie...

Page 58: ...tatus bar and tap on SET UP 2 Tap Use as portable storage and then NEXT 3 When the setting is completed tap DONE 4 Swipe down from the status bar to reveal Notifications Drawer and you will find a not...

Page 59: ...age please 1 Connect your mobile POS with PC with supplied USB cable 2 Swipe down from the status bar to reveal Notifications Drawer and tap USB charging this device to enter USB options menu 3 Choose...

Page 60: ...m 1 On SD card content screen tap More and then tap Storage settings 2 By selecting Format as internal the device will eventually format this SD card into a specific file format only readable by this...

Page 61: ...u eject this SD card the applications and media files stored on it will not be available until you reinsert the card When this device is connected with PC the disk content is not readable from PC clie...

Page 62: ...is card 4 You will then be asked whether to move media files to this new SD card make your choice and then tap Next 5 When the setting is completed tap DONE Note It is recommended that you select Move...

Page 63: ...Before you start make a backup of the files on this disk if you would like to keep them 2 On SD card content screen tap More and then tap Format as portable 3 Tap Format to have this SD card re forma...

Page 64: ...GHTNESS Go to App Drawer All Apps Settings Display Brightness level Adjust screen brightness by dragging the slider to the right to increase brightness or left to reduce brightness Switch on the Adapt...

Page 65: ...ch on or off Auto rotate screen OR 3 Use two fingers to swipe down from the top of the screen to open Quick Settings menu and tap the Auto rotate icon to enable screen rotation This quick setting meth...

Page 66: ...identally turning on the auto rotation function 1 Use two fingers to swipe down from the top of the screen to open Quick Settings menu 2 Click button to get into Edit page tap on and hold the Auto rot...

Page 67: ...and switch off Auto rotate screen By doing so the auto rotation option will be hidden in Settings Display Note Auto rotation is not supported for certain applications Without enabling Allow Home Scre...

Page 68: ...68 HERA51 Mobile POS 2 3 3 SCREEN TIMEOUT SETTINGS Go to App Drawer All Apps Settings Display Advanced Sleep Select the time lapse for screen timeout...

Page 69: ...All Apps Settings Display Advanced Font size Tap the small A icon or the large A icon to select the font size between Small Default Large and Largest Go to App Drawer All Apps Settings Display Advanc...

Page 70: ...e Red solid Charging the mobile POS Red blinking Charging error for instance battery not in place Backup battery power being used Red solid Upon the removal of the main battery the red light is on for...

Page 71: ...he side of the mobile POS to adjust the system volume 2 4 3 SOUNDS AND VIBRATION The mobile POS is integrated with a vibrator which is software programmable for tactile feedback This can be helpful wh...

Page 72: ...nd using Do Not Disturb in Quick Settings menu What s more you can schedule the duration of the disabled status so that the notifications will switch to enabled state automatically based on your arran...

Page 73: ...OFF Adjustable Default ON Events OFF OFF Adjustable Default ON Incoming Calls OFF OFF Adjustable Default From Contacts Only Messages OFF OFF Adjustable Default OFF Music Video Game or Media OFF ON ON...

Page 74: ...omatically synchronizes the date and time to the WWAN network if connected To set the date and time manually 1 Tap App Drawer All Apps Settings System Date time 2 Tap to turn off Automatic date time t...

Page 75: ...year Tap OK to save 5 Tap Set time to set the correct time Tap OK to save 6 Tap Select time zone to select the correct time zone from the list 7 Tap Use 24 hour format to switch on or off to change t...

Page 76: ...o change the system language default keyboard type and configure keyboard input and speech settings 2 6 1 CHANGE DISPLAY LANGUAGE To change display language 1 On Language input screen tap on Language...

Page 77: ...orting order to the 1st by dragging Once it is released the new language setting will immediately be applied DELETE LANGUAGE Tap in the upper right corner and tap Remove option select the language to...

Page 78: ...creen keyboard The virtual keyboard will vary depending on the data type text or numbers this field requires SELECT CHANGE KEYBOARD INPUT METHOD On Language input screen select Virtual Keyboard to man...

Page 79: ...ult keyboard Gboard supports multilingual typing To have more options of key layouts for example Japanese you can 1 On Language input screen tap on Virtual Keyboard select Gboard and then Languages 2...

Page 80: ...le POS 3 Swipe or input the keyword to search for your desired language and tap on it to select the keypad layouts 4 Return to Languages screen and Your Keyboard language and layouts now lists more la...

Page 81: ...the HERA51 Mobile POS CHANGE KEYBOARD INPUT METHOD Expand your Gboard and long press space key or to open Change Keyboard menu and select your desired input language Or Simply tap to cycle through the...

Page 82: ...d select the keyboard you need Or swipe down from the status bar to open Notifications Drawer and tap Change Keyboard notification to change it ADJUST KEYBOARD SETTINGS To configure keyboard settings...

Page 83: ...Gboard setting page for further settings To show the emoji keyboard Tap to return to the text keyboard To adjust the keyboard layout to meet your need Tap to resume the default keyboard layout Tap or...

Page 84: ...enabled in Gboard can be edited from Language input Virtual keyboard Gboard Languages and on Languages screen you can add delete keyboard languages and change the keyboard language sorting order On L...

Page 85: ...ease to have it placed Return to the previous screen and tap on any text input field to expand Gboard to reveal Change Keyboard menu by long pressing space key the button or tapping Change Keyboard no...

Page 86: ...corner Please note that you should keep at least one keyboard language EDIT TEXT Tap and hold text on the screen to enable a text editing menu for selecting all text or copying and pasting text within...

Page 87: ...rd keyboard To enter Numeric Symbol keyboard tap On Numeric Symbol keyboard tap to access more symbols or tap to return to the Gboard keyboard On Gboard keyboard you can input number or symbols withou...

Page 88: ...letter is entered Tap on the shift key twice to switch it to be and the following letters you enter will all be uppercase Tap on the shift key again to resume lowercase keyboard Or directly input the...

Page 89: ...89 Using the HERA51 Mobile POS 2 7 SOUND AND VOLUME Use the volume buttons on the left side of the mobile POS to adjust system and ringer volume...

Page 90: ...Volume Down Right Scan side key Soft Home Soft Back Soft App Switch Soft Search After redefining the programmable keys the changes will immediately take effect ENABLE WAKEUP Select the Enable wakeup t...

Page 91: ...e POS ASSIGN KEYCODE Tap the key you would like to assign A screen opens showing a list of available keycodes or applications On the Keycodes tab page scroll down to view the entire list of keycodes a...

Page 92: ...the Apps tab page to open a list of available applications Scroll down to view the entire list of applications and tap an application to apply After an application is selected an icon will appear unde...

Page 93: ...press this hardware key this App will be launched by this intent On the Intent screen input the name of the Intent and then tap on Commit IMPORT AND EXPORT SETTING After finishing configuring the key...

Page 94: ...not renamed Tap the file name till the Action menu appears and select Send and then select a file sharing method from Send with menu OR Tick the checkbox of this exported file and tap on the more butt...

Page 95: ...ake sure the file is saved in the root folder of the device s internal storage with the file name keys_config txt On the Button Assignment screen tap on More and then Import The new setting will be im...

Page 96: ...by default while running the ReaderConfig application If you need to scan barcodes that are encoded in a different symbology enable the symbology first 2 9 2 DIGITAL CAMERA An integrated 13 megapixel...

Page 97: ...97 Using the HERA51 Mobile POS 2 9 3 CARD READER HERA51 Mobile POS equiped with a card reader which is applicable for chip card magnetic stripe card and proximity card FOR PROXIMITY CARD FOR CHIP CARD...

Page 98: ...ible Beeper Run Mode Left LED Flash 300ms on 5s off Contactless Read Successful All 4 LESd flash Once 1 longer beep Contactless Read Failed ICC is being Processed Left LED flashes 500ms on off DO NOT...

Page 99: ...m statuses and manage notifications The add on utilities for applications regarding data collection processing and transmission are introduced in the following chapters IN THIS CHAPTER 3 1 Home Screen...

Page 100: ...n 3 The home screen will appear Drag the application icon to your preferred position and release to have it placed Long pressing certain applications such as Chrome or GmailTM may show the app shortcu...

Page 101: ...emove it or to the preferred position and release it to have it placed To create an Action icon from the app shortcuts to Home screen please 1 Long press an application icon no matter on the Home scre...

Page 102: ...a folder is created 3 After you let go your finger these icons are enclosed in a circle NAME A FOLDER 1 Tap the folder you would like to name 2 The folder will expand from a small circle to a full rec...

Page 103: ...n No mobile network signal The device is currently connected to a 4G network A symbol will be shown on the left to indicate the cellular data connection type e g 3G Full mobile network signal Airplane...

Page 104: ...e device is uploading data An open Wi Fi network is available A memory card has been inserted There has been a problem Open Notifications Drawer for more details For example No SIM card detected in ei...

Page 105: ...access for you to easily make adjustments of the settings To open Quick Settings menu use you two fingers swipe from the top to the bottom of the screen You can tap on each status icon on the menu to...

Page 106: ...age 2 Remove To remove certain item please tap on and hold the icon to be removed and drag it to the light gray area and then release it 3 Add To add certain item please tap on and hold the icon to be...

Page 107: ...107 Basic Operation To reset Quick Settings Menu please 1 Tap to enter Edit page 2 Tap More icon in the upper right corner and tap Reset...

Page 108: ...the events swipe down from the status bar to open Notifications Drawer Tap on the individual notification card to carry out immediate action or to open the corresponding application DISABLE NOTIFICAT...

Page 109: ...ion by sliding it to the right or the left slightly and slowly till the reschedule icon and the settings icon show up Tap on the reschedule icon to set the reminder while tapping on the settings icon...

Page 110: ...ss a single notification simply swipe the notification right or left You can also dismiss all notifications at a time by tapping CLEAR ALL Ongoing notifications and notifications that require subseque...

Page 111: ...s to easily configure all the devices by exporting and generating the configurations as barcodes to be scanned by the devices to apply the configurations BT Printer Mate An application which provides...

Page 112: ...sages Sends SMS and MMS messages Music An application for playing the music stored on your device Phone Places and receives calls accesses voicemail views call history manages phone contacts and adjus...

Page 113: ...on top of all other programs for convenient trigger control of the bardcode scanner Video An Android built in application which list all the videos saved in SD card and internal storage WMDS Wireless...

Page 114: ...n SWITCH BETWEEN APPLICATIONS Swipe up or down to cycle through the listed applications tap on your desired one to open it on the screen END APPLICATION Slide an application to the left or right or ta...

Page 115: ...and tap on Enterprise Settings LOCK QUICK SETTINGS By tapping on the switch of Lock quick settings you can enable or disable the status bar on the top of the screen The default setting of Lock quick s...

Page 116: ...ODE Doze Mode is enabled by default Please refer to https developer android com training monitoring device state doze standby for details VERSION The version information about Enterprise Settings is l...

Page 117: ...ded When the mobile POS enters suspend mode the system is in a power saving status meaning the device will not respond to screen touch and volume keys and side buttons will also be unavailable until t...

Page 118: ...and Smart Lock you can not only enjoy the benefits of this function but also great convenience LOCK HERA51 Tap App Drawer All Apps Settings Security Location Device security to change the lock method...

Page 119: ...PIN or Password method you can access advanced settings and Smart Lock to customize personal lock settings SCREEN LOCK SETTINGS Except of setting None for screen lock you can tap on the settings icon...

Page 120: ...ble or invisable This function only works when setting pattern as screenlock Automatically lock Tap to set the time interval to automatically lock the screen after screen timeout Power button instantl...

Page 121: ...in order to avoid data loss 3 6 1 NETWORK UPDATE In order to check for and download the latest system update file on the server make sure a wireless network connection to the Internet is established o...

Page 122: ...downloads it The update is scheduled to proceed on early morning when the device is on and left idle 3 6 2 SD CARD UPDATE HERA51 mobile POS automatically searches the available update files in your mo...

Page 123: ...oogle account backed up over network connection on the cloud This allows you to easily restore the settings on this device after a Factory Reset refer to Reset to Factory Default To start 1 Make sure...

Page 124: ...up your photos and videos tap App Drawer All Apps Photos and log in your Google account to sync the files on your device with Google Photo Library 2 To back up other data such as audio or video files...

Page 125: ...t When setting your HERA51 Mobile POS by ADC Android Deployment Configurator the settings will automatically backup to enterprise partition of your HERA51 Mobile POS and the settings saved in enterpri...

Page 126: ...Mobile POS 2 Confirm the action by tapping on the buttons and input the verification code Please contact with support cipherlab com tw to obtain your verification code Finally tap OK to perform a fac...

Page 127: ...nfirm the action by tapping on the buttons and input the verification code Please contact with support cipherlab com tw to obtain your verification code and tap OK to perform a factory reset Please no...

Page 128: ...gs at any time Please note that to have the backed up data in your Google accounts restored right in this stage log in to a Wi Fi network when prompted to Select Wi Fi Network Step 1 1 Tap on STARTED...

Page 129: ...to the next step If logged in a Wi Fi network you will be further asked to sign in your Google account to restore data Step 4 Set date and time or merely skip this step by tapping NEXT Step 5 Input yo...

Page 130: ...ose Google services that you want to be enabled and tap ACCEPT to proceed Step 8 It takes few seconds to complete Once the initial setup is completed the Home app screen shows up Apps and settings wil...

Page 131: ...Wi Fi module integrated on the mobile POS you can configure and connect to network wirelessly IN THIS CHAPTER 4 1 Use Wireless Wide Area Network 132 4 2 Use Wireless Local Area Network Wi Fi 144 4 3 U...

Page 132: ...hange the access point name according to the information obtained from your mobile carrier 1 Go to App Drawer All Apps Settings Network Internet Mobile Network Access Point Names 2 Tap on the action b...

Page 133: ...ning the mobile POS into a Wi Fi hotspot BLUETOOTH TETHERING To share data connection through Bluetooth tethering 1 Pair the mobile POS with the device of interest 2 Go to App Drawer All Apps Settings...

Page 134: ...1 Connect the mobile POS with PC by the supplied snap on cable 2 Go to App Drawer All Apps Settings Network Internet Hotspot tethering 3 Tap to switch on USB tethering and the icon shows up on the sta...

Page 135: ...otspot 1 Go to App Drawer All Apps Settings Network Internet Hotspot tethering 2 Tap the Wi Fi hotspot switch to enable data sharing through Wi Fi The mobile POS will start broadcasting its SSID for o...

Page 136: ...t incur additional fees from your service provider To check wireless data usage please go to App Drawer All Apps Settings Network Internet Data usage and scroll to Mobile for further settings Item Des...

Page 137: ...T To set the data usage limit please 1 Go to App Drawer All Apps Settings Network Internet Data usage On the Data usage page scroll to Mobile and tap Billing cycle Or tap Mobile data usage and the set...

Page 138: ...Set mobile data limit 3 Tap Data limit and input your required limit in Set data usage limit window and tap SET If a limit is set when the data usage amount reaches the limit mobile data connection w...

Page 139: ...SAGE DURING ROAMING 1 Go to App Drawer All Apps Settings Network Internet Mobile Network Or go to App Drawer All Apps Settings Network Internet Data usage and on the Data usage page tap More on the ac...

Page 140: ...OK to confirm RESTRICT BACKGROUND DATA 1 Go to App Drawer All Apps Settings Network Internet Data usage 2 Tap Data saver and switch data saver to On to restrict background data 3 If there s any appli...

Page 141: ...n will be shown in the status bar as well as in the Quick Setting menu Note The Mobile POS conserves data usage by restricting background mobile data Certain applications and services will be disabled...

Page 142: ...Drawer All Apps Settings Network Internet Data usage 2 Scroll to Mobile and tap on Mobile data to switch it on off SELECT DATA CONNECTION TYPE 1 Go to App Drawer All Apps Settings Network Internet OR...

Page 143: ...k SIM card to switch it on 4 Enter the PIN to enable SIM card lock Once enabled you are required to enter the PIN code in order to use the phone CHANGE PIN CODE To change the PIN code 1 Go to App Draw...

Page 144: ...I FI NETWORK To power on Wi Fi 1 Swipe down from the top of the screen to open Quick Settings Menu 2 Tap Wi Fi to scan for available networks Select a network to connect OR 1 Tap App Drawer All Apps S...

Page 145: ...ct If the network is an open one the mobile POS will attempt to connect to it directly When connected the status will change to show Connected If the network is a secured one the mobile POS prompts a...

Page 146: ...own to the bottom of the page and select Add network 3 On Add network page enter the name of the network in the Network name field and select a security method None WEP WPA WPA2 PSK 802 1x EAP For WEP...

Page 147: ...e extensions File Extension Type Standard Certificate Key Stored Description DER encoded X 509 certificates saved in crt or cer files X 509 certificates saved in PKCS 12 key store files with a p12 or...

Page 148: ...erlab Proprietary Setting and Advanced To access advanced Wi Fi settings 1 Go to App Drawer All Apps Settings Network Internet Wi Fi 2 Scroll down to the bottom of the page and tap on Wi Fi preference...

Page 149: ...open Wi Fi networks you are connecting to between very fast and slow Wi Fi Direct Enables your device to connect with a Wi Fi Direct capable device WPS Push Button Initialize the Wi Fi protected setup...

Page 150: ...Wi Fi country code for your device The default country code setting is set by your SIM card automatically Enable Fast Transition Enable 802 11r Fast Transition feature Enable WLAN Blacklist Deny the W...

Page 151: ...onfigure Enable Fast Transition Enable WLAN Blacklist Wi Fi Connection Timeout Captive Portal Detection and Channel Selection Wi Fi must be turned off Turn on Wi Fi again to apply the setting s once t...

Page 152: ...er for the proxy server in the Proxy port Enter the addresses of websites which are allowed to bypass the proxy server in the Bypass proxy for field Use the separator between addresses 5 Tap SAVE 4 2...

Page 153: ...orts WPS Push Button configuration 1 Go to App Drawer All Apps Settings Network Internet Wi Fi Wi Fi preferences 2 Tap on Advanced to expand and then WPS Push Button 3 A dialog will pop up on the scre...

Page 154: ...ected network in the Wi Fi hotspot list 2 Tap Modify network in the pop up menu 3 In the dialog box that opens modify the network settings and tap Save 4 2 8 DISCONNECT WI FI NETWORK To disconnect a c...

Page 155: ...rsonal Area Networking Profile PAN Uses Bluetooth Network Encapsulation Protocol for Bluetooth transmission Advanced Audio Distribution Profile A2DP Streams stereo quality audio to a wireless headset...

Page 156: ...to open Quick Settings Panel 2 Tap on Bluetooth icon to turn it on or off OFF ON Via Quick Settings Menu 1 Swipe down to open Quick Settings Menu 2 Tap Bluetooth icon to turn it on while enabling the...

Page 157: ...n while enabling the Bluetooth visibility of this device OR simply switch Bluetooth on off in App Drawer All Apps Settings Connected devices Note Having been turned on Bluetooth is active even when th...

Page 158: ...AME To change the Bluetooth name of this Mobile POS 1 Go to App Drawer All Apps Settings Connected devices Bluetooth 2 Turn Bluetooth on and tap on Device name 3 On the pop up dialog Rename this devic...

Page 159: ...o pair 3 The Bluetooth pairing request window opens Depending on the pairing settings of the Bluetooth device you may need to enter a passkey or confirm the assigned passkey on the device to pair if a...

Page 160: ...160 HERA51 Mobile POS 4 3 5 UNPAIR BLUETOOTH DEVICE To unpair a paired device 1 In the Paired Devices list tap the settings button next to the paired device 2 On the Paired device screen tap FORGET...

Page 161: ...ct information from NFC tags exchange information with other NFC supported devices and even change information on the NFC tag if authorized Before starting to communicate through NFC perform the follo...

Page 162: ...e back of the mobile POS in close proximity with the other device you would like to share data with 3 When the two devices connect a Touch to beam notification will appear on the screen 4 Touch the sc...

Page 163: ...Division Multiple Access WCDMA Insert the SIM card before turning on the power Refer to Installing SIM Card SAM Card and Memory Card Note If the SIM card is not in position you may make emergency call...

Page 164: ...rk please Go to App Drawer All Apps Settings Network Internet Mobile Network 1 Disable Automatically select network and tap on Network Available networks will be listed after searching 2 Select your p...

Page 165: ...EMERGENCY CALLS Depending on your service provider the mobile POS might support making emergency phone call when the SIM card is locked or even when no SIM card is inserted Emergency phone numbers wi...

Page 166: ...OS a signal icon appears on the status bar The filled part of the signal icon indicates the strength of the connection To make phone calls 1 Go to App Drawer All Apps Phone The Phone application opens...

Page 167: ...plays your favorite contacts your frequent calls To add a favorite contact please tap the contact in tab page and tap the star mark to add To clear the frequent calls please tap and select Clear frequ...

Page 168: ...al pad and tap to initiate the call If you need to frequently make calls to an interactive voice system you may tap next to the number and select Add 2 sec pause for soft pause a pause of 2 seconds to...

Page 169: ...LL When a call is connected the phone keypad features the following buttons Button Description Mute Mutes the call Keypad Opens the keypad Speaker Turns on the speaker Add call Adds another person to...

Page 170: ...170 HERA51 Mobile POS PLACE CALL USING CONTACTS To make a call using contacts 1 In the phone application page tap 2 Tap a contact to initiate a call...

Page 171: ...ute the ringtone of an incoming call press the volume down button 5 2 5 CHECK MISSED CALLS If you have a missed call a notification icon will appear on the status bar The missed calls notification wil...

Page 172: ...Phone application page tap the History button to open a list of history calls Or you can tap the settings button and then Call History Button Description Connected calls Missed calls 2 Tap the phone...

Page 173: ...173 Using the PHONE 5 2 7 CALL SETTINGS Tap and select Settings to enter the settings page Tap each setting for more setting options...

Page 174: ...button to add the first call to the conversation A three party conference call is initiated To add a fourth member tap The three party call will be put on hold Enter another number to call and tap to...

Page 175: ...he touchscreen for audio output during calls SPEAKER MODE This mode uses the built in speaker for audio output during calls HEADSET MODE Connect a Bluetooth headset the mobile POS for audio output dur...

Page 176: ...6 HERA51 Mobile POS 5 4 IN CALL VOLUME Use the volume buttons to adjust the ringer volume and system sound level When in the middle of a call use the volume buttons to adjust in call conversation volu...

Page 177: ...ORY Operating System CPU OS Version Android 8 1 Oreo with GMS Certified CPU Qcta core 1 8GHz Memory ROM 16GB 64GB by request RAM 2GB 4GB by request Expansion Slot One Micro SD card slot up to 32GB for...

Page 178: ...LTE functions GSM GPRS EDGE WCDMA UMTS HSDPA HSUPA HSPA LTE Worldwide Frequency bands GSM GPRS EDGE 880 915 925 960MHz 29dBm 1710 1785 1805 1880MHz 30dBm WCDMA UMTS HSDPA HSUPA B1 B8 1922 4 1977 2112...

Page 179: ...a Autofocus 13 megapixels with user controllable LED flash Barcode Reader 2D Imager HF RFID Reader HF RFID 13 56 MHz 18 18 dBuA m at 10m frequency which supports ISO14443A ISO14443B ISO15693 Felica Su...

Page 180: ...s between 0 to 45 It is recommended to charge the battery at room temperature 18 to 25 for optimal performance Please note that battery charging stops when ambient temperature drops below 0 or exceeds...

Page 181: ...x 1280 pixels Notifications Status LED A Ttri color white green red LED indicators signaling charging and data capturing status Audio Integrated with one speaker playing sounds for events Vibrator Int...

Page 182: ...midity Relative humidity 5 to 95 Sharp temperature change dewing or freezing not allowed Resistance Impact Resistance Multiple drops onto concrete at 1 2 m 3 9 ft on all six sides Multiple drops onto...

Page 183: ...tudio Software Development Kit JAR C Environment Visual Studio Software Development Kit DLL Xamarin Library Software Utilities Software Package Reader Config Software Trigger Mobile Deployment Suite f...

Page 184: ...led by or are under common control with that entity For the purposes of this definition control means i the power direct or indirect to cause the direction or management of such entity whether by cont...

Page 185: ...Work but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as Not a Contribution Contributor shall mean Licensor and any individual or Lega...

Page 186: ...such third party notices normally appear The contents of the NOTICE file are for informational purposes only and do not modify the License You may add Your own attribution notices within Derivative W...

Page 187: ...ncluding any direct indirect special incidental or consequential damages of any character arising as a result of this License or out of the use or inability to use the Work including but not limited t...

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