CIMB Plug n Pay Bluetooth Merchant User Manual Download Page 4 | Manualshive

Page: 4 / 25

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SECTION A: MOBILE ACTIVATION

S

tep 1:

Download the CIMB Plug n Pay app from App Store for

IOS or Google Play Store for Android

.

Note: For iPad users, please search for ‘CIMB Plug n Pay App’ from iPhone App

s category.

Step 2:

Login with User ID and User PIN received via email

and tap

‘Login’

.

4

Dear Bryan Cheong,

Thank you for subscribing to CIMB  Plug n Pay.

Please use this login details to login to CIMB Plug n Pay:
User ID: bryancheong
User PIN: 130729
Activation code: Request in CIMB  Plug n Pay mobile app
Please insert Reader when login.

Please contact your Merchant System Administrator for enquiries relating to login
details

– Merchant ID and/or Activation Code.

Please contact our Merchant Hotline at 03-6204 7733 or send an email to

[email protected]

for

technical enquiries.

Best Regards,
CIMB Plug n Pay Team

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Summary of Contents for Plug n Pay Bluetooth

Page 1: ......

Page 2: ...ed to contact the bank immediately to reactivate the device Important Notice a CIMB Plug n Pay Web Portal and Mobile App CIMB Plug n Pay Web portal needs minimal Google Chrome Ver 38 Mozilla Firefox V...

Page 3: ...Connection 6 7 SECTION B Accepting Card Sales One Time Payment 8 10 Accepting Card Sales Installment Payment Plan 11 13 Accepting Card Sales Recurring Payment 14 17 Accepting QR Payment 18 20 Resend...

Page 4: ...Thank you for subscribing to CIMB Plug n Pay Please use this login details to login to CIMB Plug n Pay User ID bryancheong User PIN 130729 Activation code Request in CIMB Plug n Pay mobile app Please...

Page 5: ...SECTION A MOBILE ACTIVATION Step 3 Key in preferred PIN twice and tap Update Note User PIN must contain a 6 digit numeric code only 5...

Page 6: ...n to turn on card reader Tap on Reader to connect card reader by scanning the barcode Tips Barcode is located at the back of your card reader Step 2 Immediately press the tick button when instructed N...

Page 7: ...ION Alternative for Step 1 Click on Connect Manually Next tap on Scan for devices if your card reader is not listed Tap on the serial number that matches your card reader immediately press tick button...

Page 8: ...In Card Payment menu tap for One Time Payment Tips Tap on More option to select other card payment method such as Recurring Payment or Installment Payment Plan Step 2 Enter payment value and sales des...

Page 9: ...into the bottom of the reader swipe the card at the top of the reader tap the card on the reader Step 4 Customer keys in PIN on card reader and press tick button Tips Foreign cards might require cardh...

Page 10: ...l be sent to the customer via email or SMS Transaction completed 10 Dear Andrew Lee Greetings from CIMB Plug n Pay RM899 99 was charged to your card ending 2912 at ABC Sdn Bhd on 30 11 2019 Please fin...

Page 11: ...G CARD SALES INSTALLMENT PAYMENT PLAN Step 1 In Card Payment menu tap on More option then select Installment Payment Plan Step 2 Enter payment value and sales description Tap on Continue and confirm t...

Page 12: ...Cx To charge insert card into the bottom of the reader Select the IPP Plan SECTION B ACCEPTING CARD SALES INSTALLMENT PAYMENT PLAN Step 3 Step 4 12...

Page 13: ...LMENT PAYMENT PLAN Step 5 Customer keys in PIN on card reader and press tick button Step 6 Key in customer s mobile number and or email address to send e receipt Tap Skip it if customer does not wish...

Page 14: ...CCEPTING CARD SALES RECURRING PAYMENT Step 1 In Card Payment menu tap on More option then select Recurring Payment Step 2 Enter payment value and sales description Tap on Continue and confirm the paym...

Page 15: ...Cx SECTION B ACCEPTING CARD SALES RECURRING PAYMENT Step 3 Enter recurring plan details Tap on Continue Step 4 To charge insert card to the bottom of reader 15...

Page 16: ...Customer keys in PIN on card reader and press tick button Tips Foreign cards might require cardholder s signature obtain customer s signature and tap Confirm Payment Or Step 6 Allow customer to read a...

Page 17: ...URRING PAYMENT Step 7 Obtain customer s signature for the recurring payment Step 8 Key in customer s mobile number and or email address to send e receipt Tap Skip it if customer does not wish to recei...

Page 18: ...pe the screen to change to QR payment mode Tap for default One Time Payment CIMB Pay Step 1A In QR Payment screen tap on More option to select other payment method eg One Time Payment Refund etc and Q...

Page 19: ...SECTION B ACCEPTING QR PAYMENT Step 2 Enter payment value and sales description Tap on Continue Step 3 Confirm payment amount and Present the QR code to customer for scanning 19...

Page 20: ...SECTION B ACCEPTING QR PAYMENT Step 4 Key in customer s mobile number and or email address to send e receipt Tap Skip it if customer does not wish to receive e receipt Transaction completed 20...

Page 21: ...SECTION B RESEND E RECEIPT OR VOIDING TRANSACTION Step 1 Tap on the Transaction icon Step 2 Tap on the transaction for option to resend receipt or void the transaction 21...

Page 22: ...NG TRANSACTION Step 3A Resend e Receipt Tap on resend receipt Key in customer s mobile number and or email address and tap Send Receipt Acknowledgement screen for send receipt or void payment 22 Ackno...

Page 23: ...ACTION Or Step 3B Voiding Transaction Tap on Void payment Key in user PIN to login then tap on Void Payment 23 Tap on Resend Receipt to send successfully voided receipt Key in customer s mobile number...

Page 24: ...SECTION B CREDIT SETTLEMENT Step 1 Tap on the Transaction icon Step 2 Tap on the credit settlement icon Key in user PIN to login then tap on Settle Credit 24...

Page 25: ...CIMB BANK BERHAD 197201001799 13491 P...

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