WITH THE CIMAGE CARD A WORLD OF SERVICES ARE NOW AVAILABLE TO YOU
Dear Customer, Thank you for buying a CIM product. The quality of CIM products is guaranteed over
time and backed by quality service. CIM provides through the CIMAGE CARD an after-sales service
wich you can make use of by providing us the code number printed on the back side of the card. This
will enable to you contact uor technical Service for a period of 12 months.
WHAT DOES THE CIMAGE CARD OFFER
1 YEAR OF TECHNICAL SUPPORT FREE OF CHARGE HELP DESK SUPPORT
Tel +39 051 6465 096 - fax +39 051 6465 012
e-mail: [email protected] - www.cimitaly.it
On demand assistance with all problems relating to hardware, software, installation or outright
malfunctioning of the printer product. The technical support is offered free of charge within the
appliacable 24 month warranty period of the product and thereafter extended on request and on
contractual basis.
PRODUCT WARRANTY
Repair or upgrades of defective printers is carried out by CIM certified technicians. In-house service
and repair is offered free of charge (all shipping and handling charges to be paid by customer) within
the applicable 12 months warranty period on the product. In -house service and repair is also available
for products beyond the standard warranty period. In such case the current rate for in-house service
and repair will be applied.
CIM TECHNICAL SUPPORT