Cidco Communications CL906, User Manual

Page: 27 / 28

CL906 - 900MHz Cordless
TROUBLESHOOTING 23
TROUBLESHOOTING
P
ROBLEM
/S
OLUTION
■
No dial tone
- Verify that the line cord is connected and
secure.
- Check that the handset battery pack is fully
charged and plugged in.
■ Phone does not dial out
- Check that
TONE / PULSE is set correctly in “Dial
Method” on page 13.
- Call your phone company to check the type of
dialing service you have.
■
The phone has static or fades in and out
- Change channels. See Finding Clear Reception
on page 16.
- Check to see that you are not out of range of
the base.
- Check that the handset battery pack is fully
charged.
- Change the base location.
■
Blank or faint screen
- Place the handset in the cradle for several
seconds. Ensure the handset is making contact
in the cradle.
- Check the AC adapter. Be sure the adapter is
not damaged and that it is securely plugged
into a working outlet.
- Check that the wall plug is not controlled by a
wall switch.
- Replace or recharge the battery. See Install
Handset Battery on page 8.
■
INCOMPLETE DATA
- Call information was corrupted before reaching
the unit.
- Normal static on the telephone line can cause
an
INCOMPLETE DATA
message. If the
condition persists, check with the phone
company to ensure that there is not a problem
with your phone line.
■
Caller ID/Call Waiting ID does not work properly
- Verify that Caller ID service is active. Call your
phone company’s business office to ensure that
your services are active.
- You can verify that Call Waiting is working by
the double tones, indicating an incoming call.
This is provided that an extension phone is not
being used.
CL906.book Page 23 Friday, January 18, 2002 2:25 PM