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11

The 

cib

X-Portal

Home

After successful login, the start page opens You 

can view the location of the mobi and access a brief 

overview by clicking on the position symbol

The brief overview contains:

• 

the name of the device

• 

the last location message with date and time

• 

the diff erent modules for direct selection

To zoom in or out of the map section, the „+/-“ symbols 

are available at the top right

With a click on the button „fi nd“ you can see all of your 

registered devices (mobi/SMARTSTICK) in an overview

If you have any questions or are unclear, click on the 

question mark at the top right of the page

Settings

You can set the following data under the „Settings“ 

menu item

• 

Username (e-mail address by which you 

registered your user account)

• 

Owner fi rst name

• 

Name of the owner

• 

E-mail address of the owner

• 

Phone number of the owner

To change your password, click the „Change password“ 

button

Enter your new preferred password

Then confi rm and save it.

Please note the information in the header about the 

allowed characters and length of the password

Summary of Contents for mobi

Page 1: ...Instruction manual ...

Page 2: ...in 10 Home 11 Settings 11 Devices 12 Info 12 Map 13 Contacts 13 Notifications 14 Geofence 15 Active Inactive 15 Radius 15 Move 16 Address search 16 Log out 16 Period and use of disposal 17 Legal Foundation 17 Warranty and liability 17 Data collection 17 Legal requirements 18 Right to information 18 Data protection Data storage 19 Mobile communications notes 20 Mobile phone network 20 Contractual o...

Page 3: ...ng sunlight or heat can damage the plastic material in the long term If necessary clean the mobi with a mild cleaning agent and soft cloth if it becomes soiled If disinfection is necessary ensure that a suitable disinfectant is used Observe the manufacturer s instructions for the disinfectant when using it The mobi is splash proof However the device is not suitable for use in water Protect your mo...

Page 4: ...tronics GSM modem GPS antenna SIM card telecom Battery type Lithium Akku Battery rated voltage 3 7 V Charging time 2 18 Hours depending on USB charger Warranty 2 Years Battery capacity 2600mAh Battery life ca 14 Days Days with permanent use in tracking USB jack for charging Pushbutton with LED Holding rail rear side 2 Velcro strips Top ...

Page 5: ...attached to rollators wheelchairs scooters or other everyday aids Before use please ensure that you have properly attached the mobi to your daily living aid Installing Attach the supplied attachment rail to your walker using the Velcro straps provided Fig 1 For TOPRO rollators you can attach the mobi to the TOPRO accessory nose You can cut off any excess Velcro You can now attach the mobi to the r...

Page 6: ...r manual or on your device Activation code a valid e mail address You will find the IMEI number and the activation code on your device or on the last page of your user manual After successful activation you will receive an e mail with your user name and password within 24 hours on weekdays IMPORTANT The password must be changed at the first login You can access the portal via the button LOGIN PORT...

Page 7: ... on off Sleep Mode If the mobi is not moved for approx 5 minutes when mounted it switches to sleep mode to save energy Important No further positions are sent in this state Reactivation takes place automatically when movement is resumed The integrated LED lights up blue again in this case Notice If possible leave the mobi mounted and do not remove it When lying down the mobi is continuously active ...

Page 8: ...your computer or to a power adapter for the wall socket You will find the USB socket on the side of the mobi under the white trim Meaning of the LED color during charging Depending on the current charge level the following LED patterns appear during charging LED blinks red Battery fully discharged LED blinks alternately red green Low battery 20 LED blinks green Battery nearly charged LED lights gr...

Page 9: ...y with the mobi for at least 15 minutes under the open sky Localisation Alarm In emergency situations such as a fall or disorientation an alarm can be sent directly via the mobi To do this press and hold the button for at least 5 seconds until you hear a beep At the same time the LED begins to flash red rapidly for 10 seconds The call for help is transmitted by e mail to the contacts stored in the...

Page 10: ...xceeded an automatic alarm is sent to the stored contact persons by e mail or by push message to the cell phone The minimum setting of the geofence is a radius of 500 meters The upper limit can be set as desired The cibX Portal Login Open portal see also Activation Enter your user name and password case sensitive Notice After the initial login you will automatically be prompted to change your init...

Page 11: ...ou can see all of your registered devices mobi SMARTSTICK in an overview If you have any questions or are unclear click on the question mark at the top right of the page Settings You can set the following data under the Settings menu item Username e mail address by which you registered your user account Owner first name Name of the owner E mail address of the owner Phone number of the owner To chan...

Page 12: ...ou can customize and view the following information Device name You can use this name to find your device in the system Map icon Display in different colors is useful especially if you have multiple devices Model mobi SMARTSTICK Battery level The current battery level of the device is displayed here Contract end SIM card Shows when your contract for the SIM card expires and thus when the mobi will...

Page 13: ...nu item e mail address you can store the contact persons who should be informed if necessary You can add as many contacts as you wish If you click on the contact e mail address another field appears Here you can specify which messages the contact person should receive In the app you can also specify here if you want to receive them as a push message Messages can be sent for the following messages ...

Page 14: ...he following colours red critical orange Heads up blue uncritical In this case a more recent message replaces the older message For example the message Alarm was activated 10 min ago is replaced by the message Alarm was activated 3 min ago Alternatively you can also remove messages from the portal on your own To do this click on the desired message and then press the Delete button Warnings that ar...

Page 15: ...tive A check mark is displayed in the selection window The radius in which the device is allowed to stay is displayed in green You will receive a message as soon as the device leaves the radius Inactive A check mark is displayed in the selection window The radius in which the device is allowed to stay is displayed in red You will not receive a message as soon as the device leaves the radius Here y...

Page 16: ...save your change by clicking the Save button Tip Since the geofence is an additional security measure we advise that you always place the geofence around the current location of the mobi Address search Enter your new desired address here and then press the Enter button on your keyboard smartphone The map shows you the selected area Log out To log out of the portal click on your user account in the...

Page 17: ...of highest quality standards in our production cibX is entitled to repair the defective item or to replace it by a defect free subsequent delivery within the scope of a 24 month warranty at our discretion We are not liable for damages caused by the modification of our products Wear and tear on parts are excluded from the warranty Since the is a custom made product it is excluded from exchange afte...

Page 18: ...rson concerned and the people he or she trusts is also sufficient However we recommend that this is also recorded in writing The tracking function of the mobi via GPS is openly communicated by notes on the sales box the instructions for use and in the sales talk By purchasing a mobi the purchaser consents to the collection of data If the purchaser is not at the same time the person using the devic...

Page 19: ... activation of mobi is furthermore stored at cibX GmbH Only the user of the connected portal has access and insight into the data For the activation of the SIM card the IMEI number and an activation code are needed which are accessible only after purchase of a mobi After successful telephone or digital activation the caller receives his access data user name and password to the cibX portal by e ma...

Page 20: ...greement Please contact cibX GmbH for a contract extension Extension of functions All mobi functions alerting localization and geofence are tied to the mobile network In order to be able to continue using them after one year a timely renewal is necessary The cibX service team will proactively contact the user registered in the portal about 4 months before the end of the year If no extension is des...

Page 21: ...ugal Réunion Romania Saint Barthélemy Saint Martin French part San Marino Sweden Slovakia Slovenia Spain Czech Republic Hungary Vatican City Cyprus Outside these countries mobile data collection is automatically disconnected Use of the positioning function GPS via GSM is no longer possible Data collection is automatically reactivated after entering one of the above mentioned countries To receive t...

Page 22: ...22 Notes ...

Page 23: ...23 Notes ...

Page 24: ..._____ Please change the default password to a personal password when logging in for the first time You still have questions or need help Give us a call we will be glad to help you Tel 49 0 2571 1395555 support cibx de cibX GmbH Weitkampweg 87 48161 Münster Germany info cibx de www cibx de Niederlassung Airportpark West Otto Lilienthal Str 20 48268 Greven Germany RoHS ...

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