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Ciara Astro SN-170T, User Manual

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CIARA Astro SN-170T 

 

- 2 - 

 
 
 
 
 
 
 
 

9300 Trans-Canada Highway 

Montreal, Quebec H4S 1K5 

Tel : (514) 798-8880 

Fax : (514) 798-8889 

 
 
 
 
 
 
 

Microsoft, Windows 7, Windows 8, Windows 10,  Windows Server 2012 and Windows Server 2012 R2  

are registered trademarks of Microsoft Corporation 

Intel and Core are trademarks or registered trademarks of Intel Corporation 

Asus is a trademark of ASUSTeK COMPUTER INC.

 

Novell and NetWare are registered trademarks of Novell Corporation 

All other names, brands, and trademarks are trademarks of their respective companies 

 

 
 
 
 
 
 

First printing May 2016 

Printed in Canada 

 

 

Summary of Contents for Astro SN-170T

Page 1: ...User Guide Astro SN 170T...

Page 2: ...Server 2012 R2 are registered trademarks of Microsoft Corporation Intel and Core are trademarks or registered trademarks of Intel Corporation Asus is a trademark of ASUSTeK COMPUTER INC Novell and Ne...

Page 3: ...inter problems 19 1 5 6 Solving keyboard and mouse problems 20 1 5 7 Solving hardware installation problems 21 1 5 8 Solving memory problems 22 1 5 9 Solving processor problems 22 1 5 10 Solving optic...

Page 4: ...ubsystem 55 4 8 1 Integrated graphics 55 4 8 2 HDMI port 55 4 8 3 DisplayPort 55 4 9 Audio subsystem 56 4 10 I O Port set up 56 4 11 LAN subsystem 57 4 11 1 Intel I219LM and Realtek 8111H 1 Gigabit Et...

Page 5: ...ed into four chapters that provide information on Installation trouble shooting certification detailed description and a Glossary Please remember to fill out the Equipment Log and keep a copy in a saf...

Page 6: ...g transit The keyboard is on the top of the box the other accessories are completely underneath Carefully unpack your micro PC and be sure to save all boxboards for future shipping and transportation...

Page 7: ...e air conditioners large fans large electric motors radio and TV transmitters Has an appropriate table or desk that will allow you to work without physical discomfort and strain The power supply inpu...

Page 8: ...CIARA Astro SN 170T 8 1 3 Peripheric installation HDMI DC In supply DisplayPort USB 3 0 devices Microphone Audio out Network RJ 45 USB 3 0 devices...

Page 9: ...start 2 Accept the EULA and press on Continue 3 Select 32 bit or 64 bit and press Start System Recovery 4 A pop up will then open warning you that all the data will be lost If all your files are alre...

Page 10: ...r click the power icon from the sign in screen hold Shift and then tap or click Restart Or if you re already signed in 1 Swipe in from the right edge of the screen tap Settings and then tap Change PC...

Page 11: ...CIARA Astro SN 170T 11 Click Next Choose Fully clean the drive Press Reset Then follow the regular Windows 8 Installation process...

Page 12: ...ure system compatibility and stability we recommend that you press F5 to load default BIOS values DO NOT shut down or reset the system while updating the BIOS Doing so can cause system boot failure 1...

Page 13: ...ect or click on the icons to run programs As noted above Windows has been installed on your micro PC For further information about using Windows please consult the appropriate Microsoft software manua...

Page 14: ...the power button If the system remains in suspend mode shut down the micro PC by pressing and holding the power button for at least four seconds then press the power button again to restart the micro...

Page 15: ...our seconds Otherwise the micro PC will shut down and you will lose your data Micro PC date and time display is incorrect RTC real time clock battery may need to be replaced Connecting the micro PC to...

Page 16: ...d pause Power failure power supply is overloaded Check the power supply voltage Proper voltage setting depends on your region See section 1 2 Ensure the power supply cable is seated into the connector...

Page 17: ...ick Explore and select a drive Select File Properties Tools Under Error checking click Check Now Drive not found Cable could be loose Check cable connections System files missing or not properly insta...

Page 18: ...ose your data Dim characters The brightness and contrast controls are not set properly Adjust the monitor brightness and contrast controls Cables are not properly connected Check that the graphics cab...

Page 19: ...he hard disk may be full Before recording make sure there is enough free space on the hard disk You can also try recording the audio file in a compressed format 1 5 5 Solving printer problems Printer...

Page 20: ...onds Otherwise the micro PC will shut down and you will lose your data Cursor will not move using the arrow keys on the keypad The Num Lock key may be on Press the Num Lock key The Num Lock light shou...

Page 21: ...en the system advised you of changes to the configuration you did not accept them Reboot the micro PC and follow the instructions for accepting the changes Micro PC will not start Wrong memory modules...

Page 22: ...ace DIMMs one at a time to isolate the faulty module 3 If a faulty module is found Contact CIARA for the replacement of the module 4 4 If the problem persists Contact CIARA for this may necessitate th...

Page 23: ...roperly seated in the drive Turn off the micro PC and insert a thin metal rod into the emergency eject hole and push firmly Slowly pull the tray out from the drive until the tray is fully extended the...

Page 24: ...ch as processors and memory may be permanently damaged by shocks arising from static electricity It is hence important to wear an antistatic bracelet during the installation process Here are a few exa...

Page 25: ...CIARA Astro SN 170T 25 The wrist strap once on requires a connection to an electrical ground The wrist strap and its connection to a ground pictured here...

Page 26: ...the chassis 1 6 2 1 Opening and accessing the Enterprise chassis To open the top panel remove the two screws pull the panel backward and lift it The top panel is then removed from the chassis allowing...

Page 27: ...by pushing the lever down and away from the socket lift the load plate Do not touch the socket contacts Remove the processor from the protective processor cover Hold the processor only at the edges be...

Page 28: ...at sink module aligning the four pins with the holes Fasten the fan module by turning the four thumbs Then plug the fan unit into proper header Attach properly the fan power cable To uninstall the fan...

Page 29: ...r 16 GB unbuffered non ECC DDR4 DIMMs into the DIMM sockets The CIARA Astro micro PC supports the following types of memory organization Dual channel Interleaved mode This mode offers the highest thro...

Page 30: ...memory module push both latches down and carefully rock the module away from the main board You should then be able to pull the module up and out of the socket ATTENTION Components such as memory may...

Page 31: ...screwed to the disk bracket Connect the hard drive to the power supply Then connect one end of a SATA data cable to the hard drive Connect the other end of the SATA data cable to one of the four SATA...

Page 32: ...7 Power Source 120 W external adapter Peripheral Space One M 2 socket 1 with E key type 2230 Wi Fi devices support one M 2 socket 3 with M key type 2242 2260 2280 storage devices support Dimensions 7...

Page 33: ...back up purposes All CIARA Astro SN 170T series micro PCs are certified by the T V S D Canada inc and meet or exceed the Class B limitations for Radio noise emissions from digital apparatus as set ou...

Page 34: ...anufacturer Importer CIARA 9300 Trans Canada Highway Montreal Quebec H4S 1K5 Tel 514 798 8880 Fax 514 798 8889 Declare that the product Personal Micro PC System CIARA Astro SN 170T Is in conformity wi...

Page 35: ...the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the recei...

Page 36: ...170T micro PCs cost more than a conventional less efficient micro PC purchasers will recover their investment in increased energy efficiency through utility bill savings within a reasonable period of...

Page 37: ...anty additional to the standard one year warranty If you are interested in purchasing a warranty extension please contact your CIARA representative within one month of receipt of your system If you ha...

Page 38: ...ands change or verify parameter settings etc The service support personnel may be able to rectify the problem over the telephone at which time you should ask for and record the unique call number for...

Page 39: ...riod of ninety 90 days from the date of purchase by the end user In the event of defective media as your exclusive remedy and the sole liability of CIARA CIARA will replace the defective media at no c...

Page 40: ...stem components dates of component removal and or replacement Be sure to include the same information for any components added to the system such as fixed disk add in boards or printers Record the mod...

Page 41: ...ards Q170T HelpDesk_CPU All versions utilize essentially the same Set Up and configuration procedures and the same Asus BIOS Other processors may be supported in the future This board is designed to s...

Page 42: ...playPort and HDMI outputs at rear panel and eDP or LVDS outputs on internal header one serial port header two audio connectors at rear panel and two in front one DC power connector Drives Vast choice...

Page 43: ...l SATA 6 Gb s SSD disks ranging from 128 GB to 2 TB Optical Drives External Blu ray drives Blu ray writers DVD drives and DVD writers may be added System Memory Up to 32 GB DDR4 288 pin 2133 MHz Disk...

Page 44: ...n the CIARA Astro SN 170T micro PC system It contains a set of routines called POST for Power On Self Test that tests your CIARA Astro SN 170T system when you turn it on It will be necessary to run th...

Page 45: ...es PCI devices may be onboard or add in cards Autoconfiguration lets a user insert or remove PCI cards without having to configure the system When a user turns on the system after adding a PCI card th...

Page 46: ...OS is no longer used To install an operating system that supports USB verify that Legacy USB support in the BIOS Setup program is set to Enabled and follow the operating system s installation instruct...

Page 47: ...iority order Accordingly if there is no bootable CD or DVD in the optical drive the system will attempt to boot from the next defined drive 4 3 9 2 Network boot The network can be selected as a boot d...

Page 48: ...es in POST These features may add time to the boot process Try different monitors Some monitors initialize and communicate with the BIOS more quickly which enables the system to boot more quickly 4 3...

Page 49: ...am allows the user restricted access to Setup If both the supervisor and user passwords are set users can enter either the supervisor password or the user password to access Setup Users have access to...

Page 50: ...CIARA Astro SN 170T 50 4 4 Motherboard configuration layout SN 170T main board Figure 4 4 Major board components...

Page 51: ...nector 10 1 pin PANEL 11 Embedded DisplayPort 40 pin EDP 12 LVDS connector 40 pin LVDS 13 LVDS panel eDP selector 3 pin FPD_SEL 14 LCD panel backlight header 8 pin LCD_BLKT_PANEL 15 Backlight inverter...

Page 52: ...T 52 4 4 1 Back panel connectors 1 2 3 4 5 6 7 8 9 Description 1 DC in supply 2 USB 3 0 ports 3 HDMI port 4 DisplayPort port 5 LAN RJ 45 port 6 LAN RJ 45 port 7 USB 3 0 ports 8 Line Out port lime 9 Mi...

Page 53: ...ATA controller can operate in both legacy and native modes In legacy mode standard IDE I O and IRQ resources are assigned In Native mode standard PCI Conventional bus resource steering is used Native...

Page 54: ...as a set of function keys cursor keys and a numeric keypad The figure below shows a typical keyboard Under the rear of the keyboard are two small legs that can be pulled out or pushed in to change the...

Page 55: ...NOTE Intel display architecture design supports the following maximum supported pixel clocks Pixel Clock H total x V Total x Frame Rate Screen refresh rate DisplayPort port 553 MHz HDMI port 300 MHz...

Page 56: ...lti streaming audio configurations such as simultaneous 8 channel 4 4 surround sound playback and stereo audio conferencing through speakers connected to the back panel audio connectors and a headset...

Page 57: ...6 Full device driver compatibility Intel vPro technology Intel Stable Image Platform Program SIPP Intel Standard Manageablity 4 11 2 RJ 45 LAN connectors LEDs Two LEDs are built into the RJ 45 LAN con...

Page 58: ...emote trouble shooting and recovery which allows remote diagnosis and recovery of systems after OS failures Hardware based agent presence checking that automatically detects and alerts when critical s...

Page 59: ...from the network NOTE No micro PC system can provide absolute security under all conditions Intel AT requires the micro PC system to have an Intel AT enabled chipset BIOS firmware release software an...

Page 60: ...safely of the used battery NOTE The Intel TPM uses the onboard coin cell battery CR2032 to maintain its monotonic counters One major function of the monotonic counters is for anti replay protection of...

Page 61: ...BIOS Setup program modes 4 17 2 Clearing or changing passwords This jumper allows you to clear the Real Time Clock RTC RAM in CMOS You can clear the CMOS memory of date time and system setup paramete...

Page 62: ...vent that a BIOS update is interrupted it is possible the BIOS may be left in an unusable state Use the Recovery BIOS update to recover from this condition It requires a blank CD and a read writeable...

Page 63: ...video display to detect the video display mode for a given application program and automatically switch to that mode BIOS Basic Input Output System Programs permanently stored in the system board s RO...

Page 64: ...ast with DVI D which is a digital only interface and DVI A which is an analog only interface Driver A utility program accompanying the motherboard that permits application programs to use the extended...

Page 65: ...ssed by the microprocessor See also RAM and ROM Microprocessor An integrated circuit that contains the circuits the computer needs to calculate and to communicate with the other parts of the system Se...

Page 66: ...0 MB s was released on May 27 2009 Serial interface An interface that transmits and receives data in a serial manner transmitting or receiving data one bit at a time Set up The arrangement of connecti...

Page 67: ...CIARA Astro SN 170T 67 NOTES...

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