Christie D4K Series User Manual Download

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D4K and Mirage 4K

Troubleshooting

Te c h n i c a l R e f e r e n c e

020-101452-03

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Summary of Contents for D4K Series

Page 1: ...D4K and Mirage 4K Troubleshooting Te c h n i c a l R e f e r e n c e 020 101452 03...

Page 2: ...g Problems or damage caused by improper installation alignment or by equipment modification if by other than Christie service personnel or a Christie authorized repair service provider h Problems or...

Page 3: ...bol means that electrical and electronic equipment at their end of life should be disposed of separately from regular waste Please dispose of the product appropriately and according to local regulatio...

Page 4: ...ayPort sources require reset when the projector is power cycled 7 Environmental Board HW Version status item displays Bad Power 8 Green vertical bars in lower right image 9 Dual 3G HD SD SDI Input car...

Page 5: ...splayPort link connection which results in the graphics card driver dropping the signal Solution The latest AMD driver corrects this issue Contact your video source vendor for an update or download th...

Page 6: ...ng Incoming signal s problems section in the following manuals D4K2560 User Manual P N 020 101076 XX Mirage 4K25 User Manual P N 020 101361 XX D4K3560 User Manual P N 020 101075 XX Mirage 4K35 User Ma...

Page 7: ...rong temperature harness is being used for a particular formatter board For more information refer to the following D4K Status System Technical Reference P N 020 101259 XX Mirage 4K Status System Tech...

Page 8: ...ironmental Board HW Version status item displays Bad Power At startup the Environmental Board HW Version status item displays Bad Power Details The environmental board EVB is not receiving 12V power f...

Page 9: ...fore any boards are replaced If one or more of the signals are listed as No signal verify that the source is properly configured and the cables are secure between the source and the projector If one o...

Page 10: ...aged 3G cards Ensure the mating BNC connector pin is not oversized Use 75 ohm connectors not 50 ohm Lamp hours not cleared A new projector does not have the lamp hours factory reset to zero Details St...

Page 11: ...cting the TPC does not fix the Connection Lost message Power cycling the projector does not solve the problem The user cannot connect using the web page Serial commands using Ethernet RS232 RS422 do n...

Page 12: ...for tilt angle which can accelerate the aging process of the lamp The projector line drawings were not available on the Christie website therefore the installers may not have been aware of the angle l...

Page 13: ...oolant is flowing and no Temperature alarms have occurred the Flow Impeded alarm can be ignored as a temporary measure until the root cause for the error is found 4 Do not ignore other system generate...

Page 14: ...D4K and Mirage 4K Troubleshooting D4K and Mirage 4K Troubleshooting Technical Reference 14 020 101452 03 Rev 1 10 2014 Solution Upgrade to the D4K60 Mirage 4K v1 3 0 software...

Page 15: ...Seoul ph 82 2 702 1601 Japan Tokyo ph 81 3 3599 7481 India ph 91 080 6708 9999 Germany ph 49 2161 664540 France ph 33 0 1 41 21 44 04 Eastern Europe and Russian Federation ph 36 0 1 47 48 100 China Sh...

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