26
How to Troubleshoot
Problem
Possible Cause and Solution
The device does not display
anything
・
The power plug is unplugged. Plug the power plug into
an outlet (Item J on Page 10).
・
The power switch has not been turned on. Turn on the
power switch (Item F on Page 10).
When the concentration
level is measured with the
effective chlorine
concentration measurement
paper, it does not indicate
any of the specified color
・
The color indication by the effective chlorine
concentration measurement paper is just a guide; the
actual concentration level depends on the tap water.
Adjust the concentration range on the device (refer to
“Setting by Concentration Range” on Page 16).
・
If the effective chlorine concentration measurement
paper does not change color at all, contact your dealer
for repair.
・
After the device has been used for a long time, the
electrolytic cell deteriorates and its electrolytic capacity
decreases, resulting in generated water with less
concentration than the device is set for. Contact your
dealer for repair.
Dispensing amount
decreases
E-1
on Digital Display
・
Water inflow drops abnormally below the rate of 0.34
gal / min (1.5 L / min).
・
Cut off the water supply, turn off the switch, disconnect
the power plug from an outlet, and check the water flow
path along the intake and dispensing hoses. Inspect the
strainer at water inlet to make sure that it is not clogged
(“Strainer” on Page 14).
NOTE: The amount and/or pressure of incoming water
may change due to the local water supply conditions.
・
Calcium and other mineral deposits may precipitate in
the water path inside the device, preventing a smooth
passage of water. Contact your dealer for repair as the
problem may be eliminated or minimized by cleaning
the inside of the device.
・
Press the error RESET button to stop the error sound
and cancel the error message on Digital Display once.
