8
Temperature inside the refrigerator is
too warm.
Temperature control is set incorrectly. Turn the control to a cooler setting and
allow several hours for the temperature to stabilize.
Freezer control incorrectly set. Set back to mid position.
Door is kept open too long or is opened too frequently. Warm air enters the
refrigerator every time the door is opened). Open the door less often.
The door is not closed completely.
The door gasket does not seal properly.
A large amount of warm or hot food might have been stored recently. Wait
until the refrigerator has had a chance to reach its selected temperature.
The refrigerator has recently been disconnected for a period of time. 4 hours
is required for the refrigerator to cool down completely.
Temperature inside the refrigerator is
too cold.
Freezer control incorrectly set. Set back to mid position.
Temperature control is set too cold. Turn the control to a warmer setting and
allow several hours for the temperature to stabilize.
Temperature of external refrigerator
surface is warm.
The exterior refrigerator walls can be as much as 30
F warmer than room
temperature. This is normal while the compressor works to transfer heat from
inside the refrigerator cabinet.
Popping or cracking sound when
compressor comes on.
Metal parts undergo expansion and contraction, as in hot water pipes. This is
normal. Sound will level off or disappear as refrigerator continues to run.
Bubbling or gurgling sound, like water
boiling.
Refrigerant (used to cool refrigerator) is circulating throughout the system.
This is normal operation.
Vibrations.
Check the refrigerator is on a level/even surface.
Floor is uneven or weak. Refrigerator rocks on the floor when it is moved
slightly. Be sure floor can adequately support refrigerator.
Level the refrigerator by putting wood or metal shims under part of the
refrigerator.
The refrigerator is touching the wall. Re-level the refrigerator and move it
from the wall. See “Installation Instructions”.
Moisture forms on inside refrigerator
walls.
Weather is hot and humid, which increases internal rate of frost build-up. This
is normal.
Door is slightly open.
Door is kept open too long, or is opened too frequently. Open the door less
often.
The door is not sealed properly.
Moisture forms on outside of
refrigerator.
Door is slightly open, causing cold air from inside the refrigerator to meet
warm moist air from the outside.
The doors will not close properly.
The refrigerator is not on a level surface.
The gasket/s may be dirty or not properly maintained. Clean the seals and
make sure they are dry before closing the door/s.
The storage basket and/or shelves are out of position.
For any enquiries, please call the CHiQ Cusotmer care on: 1300 796 688.
