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Chipkin™

BEST Gateway

User Manual

3381 Cambie Street, #211

© 2018 Chipkin Automation Systems

Vancouver, BC, Canada, V5Z 4R3

All rights reserved

1-866-383-1657

Page 42 of 55

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Summary of Contents for BEST CAS 2700-74

Page 1: ...Toll Free 1 866 383 1657 3381 Cambie St 211 Vancouver BC Canada V5Z 4R3 Chipkin BEST Gateway USER MANUAL VERSION 0 14 PRODUCT NUMBER CAS 2700 74 DOCUMENT REVISION 3 ...

Page 2: ...T 7 2 OVERVIEW 9 PRODUCT SUMMARY 9 SYSTEM OVERVIEW 9 OPTIONAL EXPANSION MODULES 9 INSTALLATION AND CONFIGURATION SUMMARY 9 DEVICE WIRING REQUIREMENTS 9 3 CONNECTIONS 10 NETWORK CONNECTIONS 10 COMUNICATION PORTS 11 WIRING CONNECTIONS 11 4 CONFIGURATION AND SETTINGS 12 Eniscope MQTT Configuration 12 3rd Party BACnet Power Meter Configuration 14 BEST Cloud Server Settings 15 Add 3rd Party BACnet Powe...

Page 3: ...ACnet Test Procedure 28 6 COMMISIONING DIAGNOSTICS AND TROUBLE SHOOTING 32 WHAT TO TAKE TO SITE FOR COMMISSIONING 32 Software 32 Hardware 32 DISCOVER GATEWAY S IP ADDRESS 33 Setup reference card 33 Using the IP Setup tool 34 DEFAULT USERNAME AND PASSWORD 34 DEBUG LOG OR WIRESHARK LOG 35 Debug logging 35 Wireshark log 35 CHANGE THE GATEWAY IP ADDRESS 35 UPDATE FIRMWARE 36 LIMITATIONS AND BEST PRACT...

Page 4: ... 4 Reboot System Count 19 Figure 4 4 1 Delete Database Link 20 Figure 4 4 2 Delete Database Successful 20 Figure 4 5 1 Generate Configuration File Link 21 Figure 4 6 1 Import Configuration 21 Figure 4 6 2 Import File Browser 22 Figure 4 6 3 Configuration File Ready for Import 22 Figure 4 6 4 Importing the Configuration File 22 Figure 4 6 5 Import Successful 23 Figure 4 6 6 Export Configuration 23 ...

Page 5: ...et 211 2018 Chipkin Automation Systems Vancouver BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 5 of 55 LIST OF TABLES Table 1 1 Document Revision History 6 Table 3 1 Communication Ports 11 Table 5 1 Sample BACnet Object List 28 ...

Page 6: ...ty for its accuracy In the preparation of this user manual Chipkin Automation Systems has incorporated and or compiled service information and maintenance procedures sourced from manufacturers and vendors of parts and components used in the manufacturing of this product Therefore Chipkin Automation Systems shall not be liable for omissions or missing data It is not the intension of this user manua...

Page 7: ...es expert solutions for converting BACnet Modbus and Lonworks to name just a few and enabling interfaces for HVAC fire siren intercom lighting transportation and fuel systems The high quality products we offer including those from other vendors interface with Simplex Notifier McQuay GE and many others so you can rest assured that Chipkin will select the most appropriate solution for your applicati...

Page 8: ...V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 8 of 55 SALES AND CUSTOMER SUPPORT TOLL FREE 1 866 383 1657 FAX 1 416 915 4024 EMAIL salesgroup1 chipkin com GENERAL TOLL FREE 1 866 383 1657 FAX 1 416 915 4024 EMAIL support chipkin com SHIPPING ADDRESS 3381 Cambie St 211 Vancouver BC Canada V5Z 4R3 ...

Page 9: ... s approval SYSTEM OVERVIEW The BEST Gateway is a protocol converter that converts data from one protocol and makes it available to devices that support a different protocol The gateway typically sends polling messages extracts any data values and stores the values in an internal database The data is then made available via other protocol specific formats OPTIONAL EXPANSION MODULES The BEST Gatewa...

Page 10: ...ghts reserved 1 866 383 1657 Chipkin com Page 10 of 55 3 CONNECTIONS NETWORK CONNECTIONS This block diagram lists common network connections that can monitor BEST Eniscope Power Meters using BACnet IP and can read BACnet IP Power Meters and push the data to a BEST cloud server Figure 3 1 1 Network Connections Block Diagram ...

Page 11: ...es HTTP TCP 80 Web server not configurable Syslog UDP 514 Can be disabled FTP TCP 21 Can be disabled requires Firmware Update MQTT TCP 1883 Configurable BACnet IP UDP 47808 Configurable Table 3 1 Communication Ports WIRING CONNECTIONS The BEST Gateway only uses the ethernet port for communication Use a standard ethernet patch cable to connect the gateway to the network For more information on chan...

Page 12: ...iscope MQTT Configuration Follow these steps to setup the BEST Gateway to receive data from Eniscope Power Meters First browse to the configuration page by clicking on the BEST Config link as shown in the image below Figure 4 1 1 BEST Config Link Or type the following url into the address bar of a web browser http ipAddress bin best config where ipAddress is the IP Address of the BEST Gateway On t...

Page 13: ...Save button to save the settings Note If either the MQTT Port or BACnet Port settings were changes please reboot the gateway for the changes to take effect For more information on how to reboot the gateway please refer to section 4 3 Completing the Configuration After saving the settings and possibly rebooting the device the gateway is ready to accept Eniscope data As the gateway received data it ...

Page 14: ... the BEST Gateway to read data from other BACnet IP Power Meters and push the data to a BEST Cloud Server First browse to the Other BACnet Meter Configuration page by clicking on the link as show in the image below Figure 4 2 1 Other BACnet Meter Configuration Link Or type the following url into the address bar of a web browser http ipAddress bin best bacnetconfig where ipAddress is the IP Address...

Page 15: ... Form BESTCloudServer Settings The first part of the form is used to set the cloud server settings The fields are Host The host for the cloud server Port The port for the cloud server Default 80 use 443 for https Post url The url to send the HTTP POST containing the meter data Post Interval How often to send the HTTP POST in seconds Default 60 Click the Save Cloud Server Settings button to save th...

Page 16: ...ty BACnet Power Meter Link You will see this form Figure 4 2 4 Add 3rd Party BACnet Power Meter Form Fill out the fields as follows Assigned UID The UID provided by BEST to represent this BACnet Power Meter IP Address The IP Address of the BACnet Power Meter Port The BACnet Port of the BACnet Power Meter Default 47808 BACnet Device Instance The Device Instance of the BACnet Power Meter BACnet Netw...

Page 17: ...ration fields when adding a 3rd party BACnet Power Meter Add Task to Read a Data Point from a 3rd Party BACnet Power Meter Finally add the data points to push to the BEST Cloud Server Click on the Insert link as show in the image below Figure 4 2 6 Add Data Point Link You will see this form Figure 4 2 7 Add Data Point Form Fill out the fields as follows UID The UID that represents the device this ...

Page 18: ...ppendix D Using CAS BACnet EXPLORER for information on how to use the CAS BACnet Explorer to get the data to input into the configuration fields when adding a data point for a 3rd party BACnet Power Meter Completing the Configuration Once the configuration process has finished you will need to reboot the system for the new configuration to take effect First return to the main system page by typing...

Page 19: ... com Page 19 of 55 Figure 4 3 2 Save Database Successful Click the back button in your web browser and then click the Reboot System link Figure 4 3 3 Reboot System Link Click Ok when prompted and you will see the following screen with a timer counting up Figure 4 3 4 Reboot System Count The system page will refresh once the device has been properly rebooted ...

Page 20: ...te the entire configuration and begin again To do this return to the system page as described in the Completing the Configuration section above Then click on the Delete Database Link Figure 4 4 1 Delete Database Link Click Ok when prompted and verify that the result XML has a response status of OK Figure 4 4 2 Delete Database Successful Click the back button in the web browser and then follow the ...

Page 21: ... a while a link to Export Configuration will appear Click on the link to download the config csv file which is the configuration of the gateway Importing the Configuration Sometimes Chipkin will send you a configuration file to load onto the Gateway or you would like to load an older configuration file that you may have saved To do this return to the system page as described in the Completing the ...

Page 22: ...t File Browser The file should now be displayed next to the Choose File button Figure 4 6 3 Configuration File Ready for Import Finally click the Import Button The file will be parse and the output will be displayed Here is an example of the output Figure 4 6 4 Importing the Configuration File Scroll to the bottom of the page to see the if the Import was successful You should see the following ...

Page 23: ...er BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 23 of 55 Figure 4 6 5 Import Successful After this return to the system page and follow the instruction in the Completing the Configuration section to finish and apply the new configuration Figure 4 6 6 Export Configuration ...

Page 24: ...page enter the following URL into a web browser http ipaddress bin best report or by clicking on the link as shown in the image below Figure 5 1 1 Reports Link The link will open a web page containing a table of the stored values as well as the tasks that are acting upon that data value The report page contains a list of the configured UIDs Click on each UID to see the current values of each of th...

Page 25: ... the subnet or by installing BBMD It s the responsibility of the company installing the BAS system to provide BBMD For more information about reading BACnet data or installing BBMD please refer to these guides http www chipkin com bacnet solutions http www chipkin com articles bacnet bbmd You can discover the device and poll for values using the CAS BACnet Explorer For more information about the C...

Page 26: ...4 242 97 volts 5 P2 analog_input 5 5 1596 watts 6 RE3 analog_input 6 0 000426691 volt_ampere_hours_reactive 7 Q3 analog_input 7 2 3108 volt_amperes_reactive 8 A2 analog_input 8 359 99 degrees_angular 9 E analog_input 9 3957 03 watt_hours 10 U3 analog_input 10 0 088388 volts 11 P3 analog_input 11 5 1316 watts 12 REx analog_input 12 1504 11 volt_ampere_hours_reactive 13 U1 analog_input 13 0 volts 14...

Page 27: ...185 17 no_units 31 D3 analog_input 31 185 54 no_units 32 RE1 analog_input 32 0 00446151 volt_ampere_hours_reactive 33 P1 analog_input 33 5 279 watts 34 E1 analog_input 34 1320 72 watt_hours 35 PF analog_input 35 0 43042 no_units 36 REx3 analog_input 36 502 784 volt_ampere_hours_reactive 37 AE3 analog_input 37 3007 27 volt_ampere_hours 38 V analog_input 38 242 97 volts 39 Ex analog_input 39 0 02245...

Page 28: ...Cnet Object List BACnet Test Procedure CAS BACnet Explorer is a software application that can discover test and document objects and properties on a network system You can download the software at http www chipkin com files resources Installer_CAS 20BACnet 20Explorer exe and use the USB key to activate the application If you don t have a key the software can also be activated through an internet c...

Page 29: ...All rights reserved 1 866 383 1657 Chipkin com Page 29 of 55 7 Click Send Figure 5 2 1 CAS BACnet Explorer Devices were discovered 8 Click on the icon to see the list of discovered devices Figure 5 2 2 CAS BACnet Explorer Device Selection 9 Select the device you wish to further discover and click the Discover button ...

Page 30: ...on Systems Vancouver BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 30 of 55 Figure 5 2 3 CAS BACnet Explorer Discover Dialogue 10 Check the Discover device s properties Discover object and Discover object s properties check boxes and click the Send button ...

Page 31: ...d the BACnet object properties Present Value is the current value of the data point Here is a list of some the important properties Present Value The current value of the object Reliability On the CAS Gateway or Data Client represents the validity of the data Status Flags Various flags that show the state of the object Units If the object has units this will show the unit type Figure 5 2 4 CAS BAC...

Page 32: ... Used to test Modbus TCP and Modbus RTU configurations Free http store chipkin com articles modbus scanner what is the cas modbus scanner Hardware A laptop Used to configure and diagnose the gateway The laptop should include a ethernet port RS232 to USB converter Used when communicating with drivers that use RS232 such as VeederRoot serial RS485 to USB converter Used when communicating with driver...

Page 33: ... cable can be useful when communicating with drives that use serial connections such as Modbus RTU and VeederRoot serial DISCOVER GATEWAY S IP ADDRESS By default the gateway is shipped with an IP address of 192 168 1 113 The IP address may have been changed since being installed on site The following techniques can be used to discover the new gateways IP address Setup reference card By default the...

Page 34: ...34 of 55 Figure 6 2 1 Setup reference card Using the IPSetup tool 1 Download the IP Setup tool from chipkin s website http www chipkin com cas gateway ip address tool 2 Run the IP Setup Tool application and you will see the following window Figure 6 2 2 IP Setup tool 3 The IP address of the CAS Gateway will be shown on the right hand side DEFAULT USERNAME AND PASSWORD ...

Page 35: ... viewed and downloaded by going to log messages page http IPAddress bin system log The log file will automatically be disabled if the free space on the SD card is less than 10 of the total Default Disabled Log to Syslog Sends syslog UDP 514 message for each system and driver log message These log messages can be viewed by taking a Wireshark log Default Enabled Logging level The logging level that ...

Page 36: ...IP address UPDATE FIRMWARE This document assumes that you have successfully connected to the gateway and can see the gateway in the IP Setup Tool Note Usually the firmware is already loaded on the CAS Gateway when it is shipped However if there was a specific requirement that was developed or a bug fix you may have to download an updated firmware which you will receive from Chipkin Automation Syst...

Page 37: ...tton This will open a file explorer Navigate to the firmware file and click the Open button The file path will be inserted into the FileName field Figure 6 6 2 AutoUpdate tool window Image 2 AutoUpdate tool with firmware file name 4 Verify that Reboot when complete is checked as shown above 5 Before pressing the Update disconnect the Power from the gateway Then reconnect the power 6 As the gateway...

Page 38: ...eserved 1 866 383 1657 Chipkin com Page 38 of 55 Figure 6 6 3 Firmware update success If the update fails you will see either Update Failed or Updated Timeout If either of these messages appear please contact us for support If a message appears stating that The Gateway does not have enough RAM please return to step 5 and repeat ...

Page 39: ... 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 39 of 55 LIMITATIONS AND BEST PRACTICES The BEST Gateway has the following limitations Important The gateway has a soft limit of 1000 data points It is possible to configure more than 1000 data points however performance will degrade at higher point counts ...

Page 40: ...te disposal of this product should be handled according to all national laws and regulations WARNING Read and understand all instructions in the documentation that comes with the gateway before connecting it to a power source WARNING Do not install or use this gateway near water or when you are wet WARNING Install the gateway securely on a stable surface WARNING Install the gateway in a protected ...

Page 41: ... following specifications for the CAS gateway are common to all Chipkin Gateways UL C UL CE FCC approved 10 100BASE T with RJ 45 connector 1x RS232 port 1x RS485 port different models have additional ports Power 7 24 VDC 90 mA Operating temperature 0 70 C 32 158 F LEDs link speed data power Dimensions LxWxH 107 x 83 x 25 mm 4 2 x 3 25 x 1 in MECHANICAL DRAWINGS Applies to all CAS2500 and CAS2700 p...

Page 42: ...in BEST Gateway User Manual 3381 Cambie Street 211 2018 Chipkin Automation Systems Vancouver BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 42 of 55 Bottom View Front Panel Back Panel ...

Page 43: ...Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 43 of 55 Connection Specifications Serial Protocols Supported RS 232 RS 422 and RS 485 Serial Configurations The two UARTs can be configured in the following ways Two RS 232 ports One RS 232 port one RS 485 422 port DB9 Pinout RS232 3 Wire No Handshaking ...

Page 44: ...ystems Vancouver BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 44 of 55 RS485 Half Duplex also known as 2 Wire All 4 jumpers required for 2 wire operation CAS recommends the use of 3 conductors for so called 2 Wire RS485 The signal common is there for purpose ...

Page 45: ...e Procedures for Obtaining Warranty Service described below All original parts parts installed by Chipkin Automation Systems at the original system build replaced by Chipkin Automation Systems or its authorized service center become the property of Chipkin Automation Systems Any after market additions or modifications will not be warranted The gateway system owner is responsible for the payment at...

Page 46: ... parts of any products returned for repair to Chipkin Automation Systems 6 All pre installed software programs are licensed to customers under non Chipkin Automation Systems software vendor s term and conditions provided with the packages 7 This warranty does not cover any third party software or virus related problems 8 Chipkin Automation Systems makes no warranty either expressed or implied rega...

Page 47: ... with your gateway please follow these procedures to obtain the service 1 If you have purchased our on site warranty please find your warranty the order number from the transaction through which the warranted product was originally purchased and contact Chipkin Automation Systems Customer Service by phone at 1 866 383 1657 Toll free or 1 647 557 3330 2 If the gateway must be repaired an RMA number...

Page 48: ...the then current price 6 Chipkin Automation Systems will pay for shipping to and from the customer only within the first thirty days following the original product ship date Following this 30 day period all shipping fees both for under warranty and post warranty repairs are the sole responsibility of the customer The customer also assumes full liability for losses or damages resulting from shippin...

Page 49: ...PPENDIX D USING CAS BACNET EXPLORER This section contains information on how to use the CAS BACnet Explorer to discover 3rd party BACnet Power Meters and use that data to configure the BEST driver Use the following link to download the CAS BACnet Explorer http store chipkin com products tools cas bacnet explorer Once the CAS BACnet Explorer has been installed follow these steps ...

Page 50: ...Chipkin BEST Gateway User Manual 3381 Cambie Street 211 2018 Chipkin Automation Systems Vancouver BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 50 of 55 ...

Page 51: ...Chipkin BEST Gateway User Manual 3381 Cambie Street 211 2018 Chipkin Automation Systems Vancouver BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 51 of 55 ...

Page 52: ...Chipkin BEST Gateway User Manual 3381 Cambie Street 211 2018 Chipkin Automation Systems Vancouver BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 52 of 55 ...

Page 53: ...Chipkin BEST Gateway User Manual 3381 Cambie Street 211 2018 Chipkin Automation Systems Vancouver BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 53 of 55 ...

Page 54: ...Chipkin BEST Gateway User Manual 3381 Cambie Street 211 2018 Chipkin Automation Systems Vancouver BC Canada V5Z 4R3 All rights reserved 1 866 383 1657 Chipkin com Page 54 of 55 ...

Page 55: ...s to name just a few and enabling interfaces for HVAC fire siren intercom lighting transportation and fuel systems The high quality products we offer including those from other vendors interface with Simplex Notifier McQuay GE and many others so you can rest assured that we will select the most appropriate solution for your application With Chipkin you are buying a solution Our configuration exper...

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