Warranty
Your
Chinook 200 Micro-Turbine
carries a Three-year warranty from the original purchase date.
During the warranty period, any component found to be defective in material or workmanship will, at the
discretion of
Chinook Turbines
, be replaced or repaired at no charge.
This may be done on a ‘return to manufacturer’ arrangement for serious defects. For minor component
failures, replacements may be sent directly to the customer / dealer for replacement. This can be negoti-
ated at the time of the warranty claim to come to a mutually convenient arrangement for all parties.
Chi-
nook Turbines
will take all reasonable action to ensure customer satisfaction.
Your
turbine must be installed and operated in accordance with this guide and local codes. Failure to do
so will result in this warranty becoming null and void. Any unauthorized modifications to the turbine design
will void the warranty and may compromise the safety of the machine.
What is not covered by your Warranty:
•
Damage caused by the neglect of periodic maintenance in the manner recommended.
•
Damage caused by repair or maintenance performed using methods not specified by
Chinook
Turbines
or by non-authorized dealers of
Chinook Turbines
.
•
Damaged caused by the use of non-genuine parts, or from the use of liquid agents or lubricants
in or on the turbine, or control equipment.
•
Damage caused by operating the turbine in conditions outside of those specified in the Owners
Guide – including, but not limited to, allowing the turbine to run Un-Loaded.
•
Damage caused by modifications to the turbine, tower or control equipment not approved by
Chi-
nook Turbines
.
•
Damage caused to the turbine, and control equipment by improper storage or transport.
•
Damage caused by lightning strikes.
•
Damage due to extremely high winds and storm conditions (80 mph+).
•
Damage caused by flying debris.
•
Aesthetic phenomena that do not affect performance.
•
Damage caused by unsatisfactory installation of the turbine, and control equipment.
•
Damage caused by unsatisfactory tower / support structure design.
•
Damage caused by incorrect connection to external electrical equipment.
•
Damage from exposure to Marine environment without Marine upgrade.
If you should experience a problem with your
turbine, your first contact should be the reseller or installer
from whom you purchased the product. They will be able to resolve the problem quickly and efficiently. If
you are unable to contact the original reseller, then please contact us directly. Please quote the serial
number of your
turbine when dealing with Warranty issues. The serial number can be found on the name-
plate positioned on the underside of the
chassis.
User Manual (Chinook 200) Rev D Final Page 19
