CHIEF Caldwell AF12-751, Owner'S Manual

Page: 37 / 40

Page 37 of 40
Bulletin 441G
PRODUCT SERVICE:
Our top priority is to assure customer satisfaction on all Caldwell products. If a
dealer requires assistance from Caldwell, contact our Service Department. The dealer purchasing a
product from Caldwell will be responsible for the installation, operation, and service in accordance with
Caldwell Service Policy. The dealer will also be responsible for all Standard Limited Warranty
procedures in accordance with Caldwell Service Policy.
SERVICE POLICY
CALDWELL STANDARD LIMITED WARRANTY: DEALERS HAVE THE RESPONSIBILITY
OF CALLING TO THE ATTENTION OF THEIR CUSTOMERS THE FOLLOWING LIMITED
WARRANTY, PRIOR TO ACCEPTANCE OF AN ORDER FROM THE CUSTOMER FOR ANY
CALDWELL PRODUCTS. THE STANDARD LIMITED WARRANTY POLICY CAN BE FOUND
ON OUR INTERNET WEB SITE (
www.agr.chiefind.com ). THE BASIC WARRANTY IS
DETAILED HERE.
Caldwell warrants to the purchaser for use that if any part of the product is proven to be defective in
material or workmanship with
2 years from date of original invoice from factory, and Caldwell is notified
within 15 days after such defect is discovered, Caldwell, will (at company option) either replace or repair
said part. This standard limited warranty does not apply to damage resulting from misuse, neglect,
material wear, accident or improper installation or maintenance. Said part will not be considered
defective if it substantially fulfills performance specifications.
THE FOREGOING LIMITED WARRANTY
IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OF MERCHANTABILITY, FITNESS
FOR PURPOSE AND OF ANY OTHER TYPE, WHETHER EXPRESSED OR IMPLIED.
Caldwell
neither assumes nor authorizes anyone to assume for it any other obligation or liability in connection with
said part and will not be liable for incidental or consequential damages.
THE REMEDIES STATED
HEREIN SHALL BE THE EXCLUSIVE REMEDIES AVAILABLE UNDER THIS STANDARD LIMITED
WARRANTY. CLAIMS UNDER THIS STANDARD LIMITED WARRANTY SHALL BE HANDLED
UNDER THE STANDARD SERVICE POLICY.
Caldwell will not be responsible for any charges incurred
in repairing or servicing any Caldwell products except as such repairs are made at Caldwell or by
Caldwell Field Service Personnel or as approved in writing from Caldwell Customer Service.
IN WARRANTY REPLACEMENT: The Caldwell Standard Limited Warranty Policy will cover any
defective part of the product covered by the Standard Limited Warranty. Equipment involved in a
warranty claim under the above Standard Limited Warranty shall have the ORIGINAL WARRANTY
REGISTRATIOIN CARD on file in Kearney, Nebraska, and have been properly installed, maintained and
operated according to the instructions provided by Caldwell.
WARRANTY CLAIM PROCEDURES: When a part failure occurs, that in your judgment meets the
conditions of the above Standard Limited Warranty; contact your dealer to make arrangements for the
shipment of a replacement item and the return of the defective equipment.
ELECTRIC MOTOR WARRANTY: The Manufacturers of all electric motors used by Caldwell carry a
warranty for these items. If the motor fails under the conditions of the Caldwell Standard Limited
Warranty Policy, and provided it was protected by the proper protective device, the motor manufacturer's
nearest authorized service center will repair it. See catalog for motor manufacturers’ service centers.
Any in warranty replacement motors not satisfactorily handled by motor manufacturer service centers
and within the Standard Limited Warranty period and policy will be covered by Caldwell, Kearney,
Nebraska. Contact Caldwell if you have any problems or questions.
OUT OF WARRANTY SERVICE: Products requiring Caldwell repair work will be repaired at the
standard repair charge plus hourly charges after the first hour. Field service work will require a field
service charge plus travel expenses. The repaired part will carry a 30 day limited warranty.
Your dealer will be responsible for warranty procedures in accordance with the Caldwell Service Policy.
(See Dealer Policy.)