Black plate (12,1)
Chevrolet Tahoe/Suburban Owner Manual - 2011
13-12
Customer Information
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will
be administered by appropriate
dealer personnel.
General Motors reserves the right
to unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and
to resolve all questions of claim
eligibility pursuant to the terms
and conditions described herein
at its sole discretion.
Collision Damage Repair
If your vehicle is involved in
a collision and it is damaged,
have the damage repaired by
a qualified technician using the
proper equipment and quality
replacement parts. Poorly performed
collision repairs diminish your
vehicle's resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are
new parts made with the same
materials and construction methods
as the parts with which your vehicle
was originally built. Genuine GM
Collision parts are your best
choice to ensure that your vehicle's
designed appearance, durability,
and safety are preserved. The use
of Genuine GM parts can help
maintain your GM New Vehicle
Limited Warranty.
Recycled original equipment
parts may also be used for repair.
These parts are typically removed
from vehicles that were total losses
in prior crashes. In most cases,
the parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice
to maintain your vehicle's originally
designed appearance and safety
performance; however, the history
of these parts is not known. Such
parts are not covered by your GM
New Vehicle Limited Warranty, and
any related failures are not covered
by that warranty.
Aftermarket collision parts are
also available. These are made
by companies other than GM and
may not have been tested for your
vehicle. As a result, these parts
may fit poorly, exhibit premature
durability/corrosion problems,
and may not perform properly in
