manualshive.com logo in svg

Chevrolet SUBURBAN, Owner'S Manual

Share
Download
Chevrolet SUBURBAN Owner'S Manual Download Page 487

Black plate (97,1)

Chevrolet Tahoe/Suburban Owner Manual - 2011

Vehicle Care

10-97

Rear Towing (Rear Wheels Off
the Ground)

Two-Wheel-Drive Vehicles and
Four-Wheel Drive Vehicles with a
Single Speed Automatic
Transfer Case

Use the following procedure to dolly
tow the vehicle from the rear:

1. Attach the dolly to the tow

vehicle following the dolly
manufacturer's instructions.

2. Drive the rear wheels onto the

dolly.

3. Firmly set the parking brake.

See

Parking Brake on

page 9

‑

54

.

4. Put the transmission in P (Park).

5. Secure the vehicle to the dolly

following the manufacturer's
instructions.

6. Use an adequate clamping

device designed for towing to
ensure that the front wheels are
locked into the straight position.

7. For four-wheel drive vehicles

with a single speed automatic
transfer case, turn the transfer
case knob to the Two-Wheel
High position.

8. Turn the ignition to LOCK/OFF.

Four-Wheel Drive Vehicles with a
Two Speed Automatic
Transfer Case

Use the following procedure to dolly
tow a four-wheel drive vehicle from
the rear:

1. Attach the dolly to the tow

vehicle following the dolly
manufacturer's instructions.

2. Drive the rear wheels onto the

dolly.

3. Firmly set the parking brake.

See

Parking Brake on

page 9

‑

54

.

4. Put the transmission in P (Park).

5. Secure the vehicle to the dolly

following the manufacturer's
instructions.

Summary of Contents for SUBURBAN

Page 1: ...Rack System 4 3 Instruments and Controls 5 1 Controls 5 2 Warning Lights Gauges and Indicators 5 12 Information Displays 5 29 Vehicle Messages 5 38 Vehicle Personalization 5 49 Universal Remote System 5 57 Lighting 6 1 Exterior Lighting 6 1 Interior Lighting 6 7 Lighting Features 6 8 Infotainment System 7 1 Introduction 7 1 Radio 7 8 Audio Players 7 15 Rear Seat Infotainment 7 36 Phone 7 48 Climat...

Page 2: ...s 10 49 Jump Starting 10 88 Towing 10 93 Appearance Care 10 98 Service and Maintenance 11 1 General Information 11 1 Scheduled Maintenance 11 3 Recommended Fluids Lubricants and Parts 11 7 Maintenance Records 11 10 Technical Data 12 1 Vehicle Identification 12 1 Vehicle Data 12 2 Customer Information 13 1 Customer Information 13 1 Reporting Safety Defects 13 15 Vehicle Data Recording and Privacy 1...

Page 3: ...our specific vehicle to confirm each of the features found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for Chevrolet Motor Division wherever it appears in this manual If the vehicle is a hybrid see the hybrid supplement for more information Keep this manual in the vehicle for quick reference Canadian Vehicle Owners Propriétaires Canadiens ...

Page 4: ...WARNING These mean there is something that could hurt you or other people Notice This means there is something that could result in property or vehicle damage This would not be covered by the vehicle s warranty A circle with a slash through it is a safety symbol which means Do Not Do not do this or Do not let this happen Symbols The vehicle has components and labels that use symbols instead of tex...

Page 5: ...k Brake System ABS g Audio Steering Wheel Controls or OnStar Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fog Lamps Fuel Gauge Fuses 3 Headlamp High Low Beam Changer j LATCH System Child Restraints Malfunction Indicator Lamp Oil Pressure g Outside Power Foldaway Mirrors Power Remote Vehicle Start Safety Belt Reminders 7 Tire Pressure Mon...

Page 6: ...Black plate 6 1 Chevrolet Tahoe Suburban Owner Manual 2011 vi Introduction 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 7: ... and Brake Pedal Adjustment 1 14 Interior Lighting 1 15 Exterior Lighting 1 16 Windshield Wiper Washer 1 16 Climate Controls 1 17 Transmission 1 18 Four Wheel Drive 1 19 Vehicle Features Radio s 1 20 Satellite Radio 1 22 Portable Audio Devices 1 22 Bluetooth 1 22 Steering Wheel Controls 1 23 Cruise Control 1 23 Navigation System 1 24 Side Blind Zone Alert SBZA 1 24 Rear Vision Camera RVC 1 24 Ultr...

Page 8: ...Black plate 2 1 Chevrolet Tahoe Suburban Owner Manual 2011 1 2 In Brief Instrument Panel Instrument Panel Overview United States Version Shown Canada Similar I n f o r ma t i o nP r o v i d e db y ...

Page 9: ... L Integrated Trailer Brake Controller If Equipped See Towing Equipment on page 9 87 M Data Link Connector DLC Out of view See Malfunction Indicator Lamp on page 5 22 N Automatic Transfer Case Control If Equipped See Four Wheel Drive Two Speed Automatic Transfer Case on page 9 46 or Four Wheel Drive Single Speed Automatic Transfer Case on page 9 51 O Cruise Control on page 9 58 P Steering Wheel Ad...

Page 10: ...rs from up to 60 m 195 ft away from the vehicle K Press to unlock the driver door Press K again within three seconds to unlock all remaining doors Q Press to lock all doors Lock and unlock feedback can be personalized See Vehicle Personalization With DIC Buttons on page 5 49 m Press and hold to unlock the liftglass Press and hold to open or close the power liftgate L Press and release to locate th...

Page 11: ... Remote start can be extended only once Canceling a Remote Start To cancel a remote start Aim the RKE transmitter at the vehicle and press and hold until the parking lamps turn off Turn on the hazard warning flashers Turn the ignition on and then back off See Remote Vehicle Start on page 2 6 Door Locks There are several ways to lock and unlock the vehicle From outside use the Remote Keyless Entry ...

Page 12: ...n Press the l button next to the liftgate latch to close To disable the power liftgate function press OFF on the overhead console Liftglass There are two ways to unlatch the liftglass Press the button on the underside of the license plate applique A Press m on the RKE transmitter See Liftgate Power on page 2 10 or Liftgate Manual on page 2 12 Windows The power window switches are located on the dr...

Page 13: ...t if equipped Move the seat forward or rearward by sliding the control forward or rearward If available raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down If available raise or lower the entire seat by moving the entire control up or down See Power Seat Adjustment on page 3 4 for more information Lumbar Adjustment Manual Lumbar If equipp...

Page 14: ...front or rear of the control to increase or decrease lumbar support To raise or lower the height of the support press and hold the top or bottom of the control See Lumbar Adjustment on page 3 6 for more information Reclining Seatbacks Manual Reclining Seatbacks To recline a manual seatback 1 Lift the lever 2 Move the seatback to the desired position and then release the lever to lock the seatback ...

Page 15: ...ge 3 7 for more information Power Reclining Seatbacks To recline a power seatback if equipped Tilt the top of the control rearward to recline Tilt the top of the control forward to raise See Reclining Seatbacks on page 3 7 for more information Memory Features On vehicles with the memory feature the controls on the driver door are used to program and recall memory settings for the driver seat outsi...

Page 16: ...3 4 and Vehicle Personalization With DIC Buttons on page 5 49 for more information Easy Exit Driver Seat This feature can move the seat rearward to allow extra room to exit the vehicle B Press to recall the easy exit seat position The vehicle must be in P Park See Memory Seat Mirrors and Pedals under Power Seat Adjustment on page 3 4 and Vehicle Personalization With DIC Buttons on page 5 49 for mo...

Page 17: ... and Heated and Ventilated Front Seats on page 3 10 Rear Seats If available the controls are on the Rear Sear Audio RSA panel M Press to heat the seat cushion and to cycle through the temperature settings See Heated Rear Seats on page 3 11 Head Restraint Adjustment Do not drive until the head restraints for all occupants are installed and adjusted properly To achieve a comfortable seating position...

Page 18: ...uipped will turn off the right front passenger frontal airbag under certain conditions The driver airbag seat mounted side impact airbags if equipped and roof rail airbags are not affected by this If the vehicle has one of the indicators pictured in the following illustrations then the vehicle has a passenger sensing system for the right front passenger position The passenger airbag status indicat...

Page 19: ...ct the driver or passenger side mirror 2 Press one of the four arrows located on the control pad to adjust the mirror 3 Press either A or B again to deselect the mirror See Power Mirrors on page 2 18 Power Foldaway Mirrors To fold the mirrors 1 Press C to fold the mirrors out to the driving position 2 Press D to fold the mirrors in to the folded position The mirrors may also include a memory funct...

Page 20: ...c Dimming Rearview Mirror on page 2 21 for more information Steering Wheel Adjustment The tilt lever is located on the lower left side of the steering column To adjust the steering wheel 1 Hold the steering wheel and pull the lever 2 Move the steering wheel up or down 3 Release the lever to lock the wheel in place Do not adjust the steering wheel while driving Throttle and Brake Pedal Adjustment O...

Page 21: ...ride The dome lamp override button is located next to the exterior lamps control k Press the button in and the dome lamps remain off when a door is opened Press the button again to return it to the extended position so that the dome lamps come on when a door is opened Reading Lamps For vehicles with reading lamps in the overhead console press the button located next to the lamp to turn it on or of...

Page 22: ...arking lamps taillamps instrument panel lights and license plate lamps Turns on the parking lamps taillamps instrument panel lights and license plate lamps 2 Turns on the headlamps parking lamps taillamps instrument panel lights and license plate lamps For more information see Exterior Lamp Controls on page 6 1 Daytime Running Lamps DRL on page 6 3 Fog Lamps on page 6 6 Windshield Wiper Washer 8 S...

Page 23: ... window See Windshield Wiper Washer on page 5 5 and Rear Window Wiper Washer on page 5 6 Climate Controls The heating cooling and ventilation in the vehicle can be controlled with these systems If this vehicle is a Hybrid see the hybrid supplement for more information A Fan Control B REAR Rear Climate Control C Air Recirculation D Air Delivery Mode Control E Air Conditioning F Driver and Passenger...

Page 24: ... conditioning controls see Rear Climate Control System Rear Climate Control Only on page 8 10 or Rear Climate Control System Rear Climate with Rear Seat Audio on page 8 11 Transmission Range Selection Mode Base Trim Shown Uplevel Similar The Range Selection Mode switch is located on the shift lever To enable the Range Selection feature move the column shift lever to the M Manual position The curre...

Page 25: ...e See Tow Haul Mode on page 9 44 Four Wheel Drive If the vehicle has Four Wheel Drive you can send the engine s driving power to all four wheels for extra traction Automatic Transfer Case Two Speed Transfer Case Single Speed Transfer Case The transfer case knob is located to the left of the instrument panel cluster Use this knob to shift into and out of the different Four Wheel Drive modes 2 m Thi...

Page 26: ...or descending steep hills N Neutral Vehicles with a two speed transfer case have a N Neutral position Shift the transfer case to N Neutral only when towing the vehicle See Recreational Vehicle Towing on page 10 93 or Towing the Vehicle on page 10 93 See Four Wheel Drive Two Speed Automatic Transfer Case on page 9 46 or Four Wheel Drive Single Speed Automatic Transfer Case on page 9 51 Vehicle Feat...

Page 27: ...f 36 stations can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio FAV button Press FAV to go through up to six pages of favorites each having six favorite stations available per page Each page of favorites can contain any combination of AM FM or XM stations For more information see Storing Radio Stations in AM FM Radio on page 7 8...

Page 28: ...io faceplate and a USB port located on the instrument panel or in the center console External devices such as iPod laptop computers MP3 players CD changers USB storage device etc can be connected to the auxiliary port using a 3 5 mm 1 8 in input jack or the USB port depending on the audio system See Auxiliary Devices on page 7 31 for further information Bluetooth For vehicles with a Bluetooth syst...

Page 29: ...ect an incoming call or to end a call SRCE Press to switch between the radio and CD and for equipped vehicles the DVD front auxiliary and rear auxiliary Press to seek the next radio station the next track or chapter while sourced to the CD or DVD slot or to select tracks and folders on an iPod or USB device For more information see Steering Wheel Controls on page 5 3 Cruise Control The cruise cont...

Page 30: ...d zone an amber SBZA display will light up in the corresponding outside side mirror The system is enabled at every vehicle startup It can be disabled through the Driver Information Center DIC If the message SIDE BLIND ZONE SYSTEM UNAVAILABLE appears on the DIC the system has been disabled because the sensor is blocked and cannot detect vehicles in the blind zone The sensor may be blocked by mud di...

Page 31: ...equipment such as a cell phone or MP3 player There are two under the climate controls one inside the center floor console one on the rear of the center floor console and one accessory power outlet in the rear cargo area on the passenger side The accessory power outlets are powered even with the ignition off Continuing to use accessory power outlets while the ignition is in LOCK OFF may cause the v...

Page 32: ... The sunshade must be opened and closed manually See Sunroof on page 2 24 Performance and Maintenance StabiliTrak System The vehicle has a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in difficult driving conditions Both systems turn on automatically every time the vehicle is started To turn off traction control pres...

Page 33: ...e getting low and the tires need to be inflated to the proper pressure The TPMS does not replace normal monthly tire maintenance It is the driver s responsibility to maintain correct tire pressures See Tire Pressure Monitor System on page 10 58 Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and on most vehicles displays a DIC message when it is ne...

Page 34: ...me driving tips to get the best fuel economy possible Avoid fast starts and accelerate smoothly Brake gradually and avoid abrupt stops Avoid idling the engine for long periods of time When road and weather conditions are appropriate use cruise control Always follow posted speed limits or drive more slowly when conditions require Keep vehicle tires properly inflated Combine several trips into a sin...

Page 35: ...diagnostics and calling services Automatic Crash Response In a crash built in sensors can automatically alert an OnStar advisor who is immediately connected to the vehicle to see if you need help How OnStar Service Works Q This blue button connects you to a specially trained OnStar advisor to verify your account information and to answer questions Push this red emergency button to get priority hel...

Page 36: ... or if the airbags or ACR system deploy This information usually includes the vehicle s GPS location and in the event of a crash additional information regarding the crash that the vehicle was involved in e g the direction from which the vehicle was hit When the virtual advisor feature of OnStar hands free calling is used the vehicle also sends OnStar the vehicle s GPS location so they can provide...

Page 37: ...oice mail systems or to dial phone extensions See the OnStar Owner s Guide for more information Your Responsibility Increase the volume of the radio if the OnStar advisor cannot be heard If the light next to the OnStar buttons is red the system may not be functioning properly Press Q and request a vehicle diagnostic If the light appears clear no light is appearing your OnStar subscription has expi...

Page 38: ...Black plate 32 1 Chevrolet Tahoe Suburban Owner Manual 2011 1 32 In Brief 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 39: ...Liftgate Power 2 10 Liftgate Manual 2 12 Power Assist Steps 2 14 Vehicle Security Vehicle Security 2 14 Anti Theft Alarm System 2 14 Immobilizer 2 16 Immobilizer Operation 2 16 Exterior Mirrors Convex Mirrors 2 17 Manual Mirrors 2 18 Trailer Tow Mirrors 2 18 Power Mirrors 2 18 Folding Mirrors 2 19 Heated Mirrors 2 20 Automatic Dimming Mirror 2 20 Park Tilt Mirrors 2 20 Interior Mirrors Manual Rear...

Page 40: ...ll door locks The key has a bar coded key tag that the dealer or qualified locksmith can use to make new keys Store this information in a safe place not in the vehicle See your dealer if a replacement key or additional key is needed Notice If the keys get locked in the vehicle it may have to be damaged to get them out Always carry a spare key If you are locked out of the vehicle call the Roadside ...

Page 41: ...ntry RKE System Operation The Remote Keyless Entry RKE transmitter functions work up to 60 m 195 ft away from the vehicle There are other conditions which can affect the performance of the transmitter See Remote Keyless Entry RKE System on page 2 2 With Remote Start and Liftglass With Remote Start and Power Liftgate and Liftglass The following functions may be available if your vehicle has the RKE...

Page 42: ...n page 5 49 Pressing K on the RKE transmitter disarms the content theft deterrent system See Anti Theft Alarm System on page 2 14 m Liftglass Press and hold to unlock the liftglass Power Liftgate Press and hold to open and close the liftgate The taillamps flash and a chime sounds to indicate when the liftgate is opening and closing L Vehicle Locator Panic Alarm Press and release to locate the vehi...

Page 43: ...program transmitters to the vehicle Battery Replacement Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC See REPLACE BATTERY IN REMOTE KEY under Key and Lock Messages on page 5 43 for additional information Notice When replacing the battery do not touch any of the circuitry on the transmitter Static from your body could damage the transmitter To replace the batt...

Page 44: ...ate control system during remote start manually turn the heated seats on and off See Heated Front Seats on page 3 9 for additional information Laws in some communities may restrict the use of remote starters For example some laws may require a person using the remote start to have the vehicle in view when doing so Check local regulations for any requirements on remote starting of vehicles Do not u...

Page 45: ...y another 10 minutes within the first 10 minute remote start time frame and before the engine stops For example if Q and then are pressed again after the vehicle has been running for 5 minutes 10 minutes are added allowing the engine to run for 15 minutes The additional 10 minutes are considered a second remote vehicle start Once two remote starts or a single remote start with one time extension h...

Page 46: ...n be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke Always lock the vehicle whenever leaving it Outsiders can easily enter through an unlocked door when you slow down or stop your vehicle Locking your doors can help prevent this from happening There are several ways to lock and unlock the vehicle From outside use the Remote Keyless Entry RKE transmitter o...

Page 47: ...ormation Center DIC See Vehicle Personalization With DIC Buttons on page 5 49 for more information on DIC programming Lockout Protection If the driver side power door lock switch is pressed when the driver door is open and the key is in the ignition all of the doors will lock and then the driver door will unlock If the passenger side power door lock switch is pressed when the front passenger door ...

Page 48: ...in the Index If the vehicle is equipped with a power liftgate disable the power liftgate function For more information about carbon monoxide see Engine Exhaust on page 9 37 On vehicles with a power liftgate the button is on the overhead console The vehicle must be in P Park to use the power liftgate feature Press the top of the button to open or close the power liftgate OFF Press the bottom of the...

Page 49: ...before the power liftgate latches closed the liftgate may reverse to the open position Cargo could fall out of the vehicle Always make sure the power liftgate is closed and latched before you drive away If you power open the liftgate and the liftgate support struts have lost pressure the lamps will flash and a chime will sound The liftgate will stay open temporarily then slowly close See your deal...

Page 50: ...times but the liftgate will not move It is not recommended that you drive with the liftgate open however if you must drive with the liftgate open the liftgate should be set to manual operation by pressing the OFF switch on the center console The liftgate has an electric latch If the battery is disconnected or has low voltage the liftgate will not open The liftgate will resume operation when the ba...

Page 51: ...lique A to open it The liftglass can also be opened by pressing m on the RKE transmitter To open the entire liftgate press the touchpad on the underside of the liftgate handle B The vehicle must be in PARK P to open the liftgate To close the liftgate use the pull cup or pull strap The liftgate or liftglass cannot be opened if the rear wipers are in motion Attempting to open the liftgate or liftgla...

Page 52: ...m the theft deterrent system 1 Open the door 2 Lock the door with the Remote Keyless Entry RKE transmitter or the power door lock switch The security light will come on to inform the driver the system is arming If a door is open when the doors are locked the security light will flash If the delayed locking feature is turned on the theft deterrent system will not start the arming process until the ...

Page 53: ...ccident press unlock on the RKE transmitter or place the key in the ignition and turn it to START to turn off the alarm The alarm will not stop if you try to unlock a door any other way Testing the Alarm To test the alarm 1 From inside the vehicle lower the driver window and open the driver door 2 Activate the system by locking the doors with the power door lock switch while the door is open or wi...

Page 54: ...od to start the vehicle will be discouraged because of the high number of electrical key codes If the engine does not start and the security light on the instrument panel cluster comes on when trying to start the vehicle there may be a problem with the theft deterrent system Turn the ignition off and try again If the engine still does not start and the key appears to be undamaged try another ignit...

Page 55: ... to the LOCK OFF position in Step 3 The security light will turn off once the key has been programmed 5 Repeat Steps 1 through 4 if additional keys are to be programmed If you lose or damage your PASS Key III key see your dealer or a locksmith who can service PASS Key III to have a new key made Do not leave the key or device that disarms or deactivates the theft deterrent system in the vehicle Ext...

Page 56: ... when towing a trailer The lower portion of the mirror is convex A convex mirror s surface is curved to see more from the driver seat The convex mirror can be adjusted manually to the driver preferred position for better vision The mirror may have a turn signal arrow that flashes in the direction of the turn or lane change Power Mirrors Vehicles with outside power mirrors have the controls on the ...

Page 57: ... 1 Press C to fold the mirrors out to the driving position 2 Press D to fold the mirrors in to the folded position Resetting the Power Foldaway Mirrors Reset the power foldaway mirrors if The mirrors are accidentally obstructed while folding They are accidentally manually folded unfolded The mirrors will not stay in the unfolded position The mirrors shake and flutter at normal driving speeds Fold ...

Page 58: ...mation Side Blind Zone Alert SBZA If your vehicle has the Side Blind Zone Alert SBZA system see Side Blind Zone Alert SBZA on page 9 63 Automatic Dimming Mirror Vehicles with the dimming feature have a driver outside mirror that adjusts for the glare of headlamps behind you See Manual Rearview Mirror on page 2 21 for more information Park Tilt Mirrors Vehicles with the memory package have a passen...

Page 59: ...dimming feature comes on and the indicator light illuminates each time the ignition is turned to start O On Off Press to turn the dimming feature on or off The vehicle may also have a Rear Vision Camera RVC See Rear Vision Camera RVC on page 9 66 for more information If the vehicle has RVC the O button for turning the dimming feature on or off will not be available Vehicles with OnStar have three ...

Page 60: ... in a pulsing sound when either rear window is down and the front windows are up To reduce the sound open either a front window or the sunroof if equipped Power Windows WARNING Leaving children in a vehicle with the keys is dangerous for many reasons Children or others could be badly injured or even killed They could operate the power windows or other controls or even make the vehicle move The win...

Page 61: ...ress down feature allow the windows to be lowered without holding the switch Press the window switch fully and release it to activate the express down feature The express mode can be canceled at any time by briefly pressing or pulling the switch Window Lockout o Window Lockout The window lockout switch is on the driver door This feature prevents the rear passenger windows from operating except fro...

Page 62: ... stop the movement press the switch again The sunroof has a comfort stop feature which stops the sunroof from opening to the full open position From the comfort stop position press the open or close sunroof switch A a second time to open the sunroof to the full open position To automatically vent or close the sunroof press the vent open or close sunroof switch B When the sunroof is opened an air d...

Page 63: ...r in the track This could cause an issue with sunroof operation noise or plugging the water drainage system Periodically open the sunroof and remove any obstacles or loose debris Wipe the sunroof seal and roof sealing area using a clean cloth mild soap and water Do not remove grease from the sunroof I n f o r ma t i o nP r o v i d e db y ...

Page 64: ...Black plate 26 1 Chevrolet Tahoe Suburban Owner Manual 2011 2 26 Keys Doors and Windows 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 65: ...fety Belt System Parts After a Crash 3 40 Airbag System Airbag System 3 41 Where Are the Airbags 3 43 When Should an Airbag Inflate 3 45 What Makes an Airbag Inflate 3 47 How Does an Airbag Restrain 3 47 What Will You See After an Airbag Inflates 3 48 Passenger Sensing System 3 49 Servicing the Airbag Equipped Vehicle 3 54 Adding Equipment to the Airbag Equipped Vehicle 3 54 Airbag System Check 3 ...

Page 66: ...will suffer a neck spinal injury in a crash Do not drive until the head restraints for all occupants are installed and adjusted properly Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck injury in a crash Pull the head restraint up to raise it To lower the head restraint press the button loc...

Page 67: ...ped has headrests that can be adjusted up and down Front Seats Seat Adjustment WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving The sudden movement could startle and confuse you or make you push a pedal when you do not want to Adjust the driver seat only when the vehicle is not moving To adjust the seat 1 Lift the bar to unlock the s...

Page 68: ...liding the control forward or rearward If available raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down If available raise or lower the entire seat by moving the entire control up or down To adjust the seatback see Power Reclining Seatbacks under Reclining Seatbacks on page 3 7 Memory Seat Mirrors and Pedals On vehicles with the memory fe...

Page 69: ...rs and adjustable pedals if available will move to the memory position associated with the transmitter used to unlock the vehicle This feature can be turned on or off using the vehicle personalization menu See Memory Seat Recall under Vehicle Personalization With DIC Buttons on page 5 49 for more information To stop recall movement press one of the power seat controls memory buttons or power mirro...

Page 70: ...t control rearward for two seconds Try recalling the exit position again If the exit position is still not recalling see your dealer for service See Easy Exit Recall and Easy Exit Setup under Vehicle Personalization With DIC Buttons on page 5 49 for more information Lumbar Adjustment Manual Lumbar If equipped increase or decrease manual lumbar support by turning the knob forward or rearward Power ...

Page 71: ...job when reclined like this The shoulder belt cannot do its job because it will not be against your body Instead it will be in front of you In a crash you could go into it receiving neck or other injuries Continued WARNING Continued The lap belt cannot do its job either In a crash the belt could go up over your abdomen The belt forces would be there not at your pelvic bones This could cause seriou...

Page 72: ...could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push and pull on the seatbacks to be sure they are locked To recline a manual seatback 1 Lift the lever 2 Move the seatback to the desired position and then release the lever to lock the seatback in place 3 Push and pull on the seatback to make sure it is locked To return the seatback to the upr...

Page 73: ...that insulates against heat such as a blanket cushion cover or similar item This may cause the seat heater to overheat An overheated seat heater may cause a burn or may damage the seat If available the controls are on the driver and passenger doors I Heated Seatback Press to heat the seatback only J Heated Seat and Seatback Press to heat the seat and seatback Press the control once for the highest...

Page 74: ...ause burns even at low temperatures See the Warning under Heated Front Seats on page 3 9 If available the controls are on the front doors near the door handle Cooled Seat Press to cool the seat Heated Seatback Press to heat the seatback only z Heated Seat and Seatback Press to heat the seat and seatback One of these symbols appears on the climate control display when this feature is on Press the d...

Page 75: ...n this feature is on Press the button once for the highest setting With each press of the button the heated seat changes to the next lower setting and then the off setting Three lights indicate the highest setting and one light indicates the lowest The heated seats are canceled when the ignition is turned off Second Row Seats 60 40 Split Bench Seat If the vehicle has a 60 40 split bench the seat c...

Page 76: ... safety belts still fastened may cause damage to the seat or the safety belts Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat 2 Lift the lever on the outboard side of the seat to release the seatback The seatback will fold forward to create a flat load floor If the seatback cannot fold flat try moving the front seat forward and or put the...

Page 77: ...d pull on the seat to make sure it is locked into place To fold and tumble the seat from the third row seat if equipped 1 Make sure that there is nothing under in front of or on the seat Notice Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts Always unbuckle the safety belts and return them to their normal stowed position before folding a re...

Page 78: ...den Continued WARNING Continued stop or crash Be sure to return the seat to the passenger seating position Push and pull on the seat to make sure it is locked into place To fold and tumble the seat from the third row seat if equipped 1 Make sure that there is nothing under in front of or on the seat Notice Folding a rear seat with the safety belts still fastened may cause damage to the seat or the...

Page 79: ...G A safety belt that is improperly routed not properly attached or twisted will not provide the protection needed in a crash The person wearing the belt could be seriously injured After raising the rear seatback always check to be sure that the safety belts are properly routed and attached and are not twisted 3 Make sure that the safety belt in the center seating position is not caught between the...

Page 80: ...ght position WARNING If either seatback is not locked it could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push and pull on the seatbacks to be sure they are locked 2 Push and pull on the seatback to make sure it is locked Manual Fold and Tumble Feature Folding and Tumbling the Seat To fold and tumble the seat 1 Make sure that there is nothing ...

Page 81: ... release the seatback The seatback will fold forward to create a flat load floor If the seatback cannot fold flat try moving the front seat forward and or put the front seatback in the upright position 3 Lift the lever again to release the rear of the seat from the floor The seat will tumble forward I n f o r ma t i o nP r o v i d e db y ...

Page 82: ...ill fastened may cause damage to the seat or the safety belts Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat 2 Lift the lever on the bottom rear of the second row seat on the inboard side to release the seatback The seatback will fold forward 3 Lift the same lever again to release the rear of the seat from the floor The seat will tumble ...

Page 83: ...elts and return them to their normal stowed position before folding a rear seat Driver Side Rear Panel Button Shown 2 Press the automatic seat release button on the panel behind the rear doors The seatback automatically folds flat and the seat tumbles forward There will be a slight delay between the folding of the seatback and the tumbling of the seat Returning the Seat to the Sitting Position To ...

Page 84: ... belts and return them to their normal stowed position before folding a rear seat 3 Lift the release lever 1 on the bottom rear of the seatback on the outboard side of the seat and the seatback folds forward Returning the Seatback to the Upright Position To return the seatback to the upright position 1 Open the liftgate to access the controls for the seat 2 Raise the seatback to the upright positi...

Page 85: ...r by lifting lever 2 next to the carrying handle on the rear of the seat near the bottom 5 Lift the rear of the seat up from the floor 6 Tilt the seat fully forward to lock it into place 7 Push and pull on the seat to make sure it is locked Put the seat in this position only when necessary for additional cargo space Returning the Third Row Seat from a Tumbled Position To return the seat to the nor...

Page 86: ...backs to be sure they are locked 6 Push and pull on the seatback to make sure it is locked Removing the Third Row Seat To remove the seat 1 Open the liftgate to access the controls for the seat 2 Fold the seatbacks forward using lever 1 and the instructions listed previously under Folding the Seatback The seat cannot be unlatched from the floor unless the seatback is folded 3 Unlatch the seat from...

Page 87: ...nd pull on the seat to make sure it is locked into place The seatback cannot be raised to the upright position unless the seat is latched to the floor 5 Raise the seatback to the upright position WARNING If either seatback is not locked it could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push and pull on the seatbacks to be sure they are locke...

Page 88: ...e areas are more likely to be seriously injured or killed Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly This vehicle has indicators as a reminder to buckle the safety belts See Safety Belt Reminders on page 5 18 for additional information In most states and in a...

Page 89: ...raints 3 25 Why Safety Belts Work When you ride in or on anything you go as fast as it goes Take the simplest vehicle Suppose it is just a seat on wheels Put someone on it Get it up to speed Then stop the vehicle The rider does not stop I n f o r ma t i o nP r o v i d e db y ...

Page 90: ...er more distance and your strongest bones take the forces That is why safety belts make such good sense Questions and Answers About Safety Belts Q Will I be trapped in the vehicle after a crash if I am wearing a safety belt A You could be whether you are wearing a safety belt or not But your chance of being conscious during and after an accident so you can unbuckle and get out is much greater if y...

Page 91: ...h as bad drivers Most accidents occur within 40 km 25 miles of home And the greatest number of serious injuries and deaths occur at speeds of less than 65 km h 40 mph Safety belts are for everyone How to Wear Safety Belts Properly This section is only for people of adult size Be aware that there are special things to know about safety belts and children And there are different rules for smaller ch...

Page 92: ...rash this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt If you slid under it the belt would apply force on your abdomen This could cause serious or even fatal injuries The shoulder belt should go over the shoulder and across the chest These parts of the body are best able to take belt restraining forces The shoulder belt locks if there is a sudde...

Page 93: ...hould fit snugly against your body Q What is wrong with this A The lap belt is too loose It will not give nearly as much protection this way WARNING You can be seriously hurt if your lap belt is too loose In a crash you could slide under the lap belt and apply force on your abdomen This could cause serious or even fatal injuries The lap belt should be worn low and snug on the hips just touching th...

Page 94: ...n be seriously injured if your belt is buckled in the wrong place like this In a crash the belt would go up over your abdomen The belt forces would be there not on the pelvic bones This could cause serious internal injuries Always buckle your belt into the buckle nearest you Q What is wrong with this A The belt is over an armrest I n f o r ma t i o nP r o v i d e db y ...

Page 95: ... the armrests Q What is wrong with this A The shoulder belt is worn under the arm It should be worn over the shoulder at all times WARNING You can be seriously injured if you wear the shoulder belt under your arm In a crash your body would move too far forward which would increase the chance of head and neck injury Also the belt would apply too much force to the ribs which are not as strong as sho...

Page 96: ...and neck injury You might also slide under the lap belt The belt force would then be applied right on the abdomen That could cause serious or fatal injuries The shoulder belt should go over the shoulder and across the chest Q What is wrong with this A The belt is twisted across the body WARNING You can be seriously injured by a twisted belt In a crash you would not have the full width of the belt ...

Page 97: ...r the first and second row seating positions are equipped with free falling latch plates If the vehicle has a third row the lap shoulder belts have either free falling or cinching latch plates Use the following pictures to determine the latch plate style Free Falling Latch Plate Cinching Latch Plate The following instructions explain how to wear a lap shoulder belt properly 1 Adjust the seat if th...

Page 98: ... restraint locking feature in the right front seating position may affect the passenger sensing system if equipped See Passenger Sensing System on page 3 49 for more information If the belt stops before it reaches the buckle for lap shoulder belts with cinching latch plates tilt the latch plate and keep pulling the safety belt until it can be buckled 3 Push the latch plate into the buckle until it...

Page 99: ...t a safety belt damage can occur to both the belt and the vehicle Shoulder Belt Height Adjuster The vehicle has a shoulder belt height adjuster for the driver and right front passenger positions Adjust the height so the shoulder portion of the belt is on the shoulder and not falling off of it The belt should be close to but not contacting the neck Improper shoulder belt height adjustment could red...

Page 100: ...vate in a crash the pretensioners and probably other parts of the vehicle s safety belt system will need to be replaced See Replacing Safety Belt System Parts After a Crash on page 3 40 Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides If not they are available through your dealer The guides may provide added safety belt comfort for older children who have out...

Page 101: ...d row remove the guide from its storage pocket on the side of the seat 2 Place the guide over the belt and insert the two edges of the belt into the slots of the guide 3 Be sure that the belt is not twisted and it lies flat The elastic cord must be under the belt and the guide on top I n f o r ma t i o nP r o v i d e db y ...

Page 102: ...elt is on the shoulder and not falling off of it The belt should be close to but not contacting the neck To remove and store the comfort guide squeeze the belt edges together so that the safety belt can be removed from the guide Slide the guide into its storage clip on the interior body or storage pocket on the side of the seat Safety Belt Use During Pregnancy Safety belts work for everyone includ...

Page 103: ...n the center front seating position you have a lap safety belt which has no retractor To make the belt longer tilt the latch plate and pull it along the belt Buckle position and release it the same way as the lap part of a lap shoulder belt To make the belt shorter pull its free end as shown until the belt is snug If the belt is not long enough see Safety Belt Extender on page 3 40 Make sure the r...

Page 104: ...ts that might keep a safety belt system from doing its job See your dealer to have it repaired Torn or frayed safety belts may not protect you in a crash They can rip apart under impact forces If a belt is torn or frayed get a new one right away Make sure the safety belt reminder light is working See Safety Belt Reminders on page 5 18 for more information Keep safety belts clean and dry See Safety...

Page 105: ...the right front passenger and the person seated directly behind that passenger The vehicle may have the following airbags A seat mounted side impact airbag for the driver A seat mounted side impact airbag for the right front passenger If the vehicle has a third row seat it will have a third row roof rail airbag All of the airbags in the vehicle will have the word AIRBAG embossed in the trim or on ...

Page 106: ...bag when it inflates can be seriously injured or killed Do not sit unnecessarily close to the airbag as you would be if you were sitting on the edge of the seat or leaning forward Safety belts help keep you in position before and during a crash Always wear a safety belt even with airbags The driver should sit as far back as possible while still maintaining control of the vehicle Occupants should n...

Page 107: ...stem checks the airbag electrical system for malfunctions The light tells you if there is an electrical problem See Airbag Readiness Light on page 5 19 for more information Where Are the Airbags The driver frontal airbag is in the middle of the steering wheel The right front passenger frontal airbag is in the instrument panel on the passenger s side I n f o r ma t i o nP r o v i d e db y ...

Page 108: ...backs closest to the door Driver Side Shown Passenger Side Similar The roof rail airbags for the driver right front passenger and second row outboard passengers are in the ceiling above the side windows Driver Side Shown Passenger Side Similar If the vehicle has a third row passenger seat the roof rail airbags are located in the ceiling above the rear windows for the outboard passenger positions i...

Page 109: ...nd chest However they are only designed to inflate if the impact exceeds a predetermined deployment threshold Deployment thresholds are used to predict how severe a crash is likely to be in time for the airbags to inflate and help restrain the occupants Whether the frontal airbags will or should deploy is not based on how fast the vehicle is traveling It depends largely on what you hit the directi...

Page 110: ...em on page 3 41 Seat mounted side impact airbags and roof rail airbags are intended to inflate in moderate to severe side crashes In addition these roof rail airbags are intended to inflate during a rollover or in a severe frontal impact Seat mounted side impact airbags and roof rail airbags will inflate if the crash severity is above the system s designed threshold level The threshold level can v...

Page 111: ...strument panel In moderate to severe side collisions even belted occupants can contact the inside of the vehicle Airbags supplement the protection provided by safety belts Frontal airbags distribute the force of the impact more evenly over the occupant s upper body stopping the occupant more gradually Seat mounted side impact and roof rail airbags distribute the force of the impact more evenly ove...

Page 112: ... breathing problems for people with a history of asthma or other breathing trouble To avoid this everyone in the vehicle should get out as soon as it is safe to do so If you have breathing problems but cannot get out of the vehicle after an airbag inflates then get fresh air by opening a window or a door If you experience breathing problems following an airbag deployment you should seek medical at...

Page 113: ...s work on the airbag systems Improper service can mean that an airbag system will not work properly See your dealer for service Passenger Sensing System If the vehicle has the passenger airbag status indicator pictured in the following illustration then the vehicle has a passenger sensing system for the right front passenger position The passenger airbag status indicator if equipped is visible on ...

Page 114: ...dren who are large enough using safety belts A label on the sun visor says Never put a rear facing child seat in the front This is because the risk to the rear facing child is so great if the airbag deploys WARNING A child in a rear facing child restraint can be seriously injured or killed if the right front passenger airbag inflates This is because the back of the rear facing child restraint woul...

Page 115: ...owed the airbag to be enabled the on indicator will light and stay lit as a reminder that the airbag is active For some children including children in child restraints and for very small adults the passenger sensing system may or may not turn off the right front passenger frontal airbag depending upon the person s seating posture and body build Everyone in the vehicle who has outgrown child restra...

Page 116: ...ge 3 2 6 Restart the vehicle The passenger sensing system may or may not turn off the airbag for a child in a child restraint depending upon the child s seating posture and body build It is better to secure the child restraint in a rear seat If the Off Indicator is Lit for an Adult Size Occupant If a person of adult size is sitting in the right front passenger seat but the off indicator is lit it ...

Page 117: ...ay and start again A thick layer of additional material such as a blanket or cushion or aftermarket equipment such as seat covers seat heaters and seat massagers can affect how well the passenger sensing system operates We recommend that you not use seat covers or other aftermarket equipment except when approved by GM for your specific vehicle See Adding Equipment to the Airbag Equipped Vehicle on...

Page 118: ...rly A Yes If you add things that change your vehicle s frame bumper system height front end or side sheet metal they may keep the airbag system from working properly Changing or moving any parts of the front seats safety belts the airbag sensing and diagnostic module steering wheel instrument panel roof rail airbag modules ceiling headliner or pillar garnish trim overhead console front sensors sid...

Page 119: ...d our airbag systems to work properly under a wide range of conditions including snow plowing with vehicles that have the optional Snow Plow Prep Package RPO VYU But do not change or defeat the snow plow s tripping mechanism If you do it can damage your snow plow and your vehicle and it may cause an airbag inflation Q Because I have a disability I have to get my vehicle modified How can I find out...

Page 120: ...ge 3 47 See your dealer for service Replacing Airbag System Parts After a Crash WARNING A crash can damage the airbag systems in your vehicle A damaged airbag system may not work properly and may not protect you and your passenger s in a crash resulting in serious injury or even death To help make sure your airbag systems are working properly after a crash have them inspected and any necessary rep...

Page 121: ... page 3 33 for more information If the shoulder belt still does not rest on the shoulder then return to the booster seat Does the lap belt fit low and snug on the hips touching the thighs If yes continue If no return to the booster seat Can proper safety belt fit be maintained for the length of the trip If yes continue If no return to the booster seat Q What is the proper way to wear safety belts ...

Page 122: ...mpact forces In a crash the two children can be crushed together and seriously injured A safety belt must be used by only one person at a time WARNING Never do this Never allow a child to wear the safety belt with the shoulder belt behind their back A child can be seriously injured by not wearing the lap shoulder belt properly In a crash the child would not be restrained by the shoulder belt The c...

Page 123: ...with the safety belts Airbags plus lap shoulder belts offer protection for adults and older children but not for young children and infants Neither the vehicle s safety belt system nor its airbag system is designed for them Every time infants and young children ride in vehicles they should have the protection provided by appropriate child restraints Children who are not restrained properly can str...

Page 124: ...hich are purchased by the vehicle s owner are available in four basic types Selection of a particular restraint should take into consideration not only the child s weight height and age but also whether or not the restraint will be compatible with the motor vehicle in which it will be used For most basic types of child restraints there are many different models available When purchasing a child re...

Page 125: ... young child s hip bones are still so small that the vehicle s regular safety belt may not remain low on the hip bones as it should Instead it may settle up around the child s abdomen In a crash the belt would apply force on a body area that is unprotected by any bony structure This alone could cause serious or fatal injuries To reduce the risk of serious or fatal injuries during a crash young chi...

Page 126: ... injured or killed in a crash if the child restraint is not properly secured in the vehicle Secure the child restraint properly in the vehicle using the vehicle s safety belt or LATCH system following the instructions that came with that child restraint and the instructions in this manual To help reduce the chance of injury the child restraint must be secured in the vehicle Child restraint systems...

Page 127: ...child restraints In the U S refer to the National Highway Traffic Safety Administration NHTSA website to locate the nearest child safety seat inspection station For CPST availability in Canada check with Transport Canada or the Provincial Ministry of Transportation office Securing the Child Within the Child Restraint WARNING A child can be seriously injured or killed in a crash if the child is not...

Page 128: ...a forward position Continued WARNING Continued The vehicle may have a passenger sensing system which is designed to turn off the right front passenger frontal airbag under certain conditions Even if the passenger sensing system if equipped has turned off the right front passenger frontal airbag no system is fail safe No one can guarantee that an airbag will not deploy under some unusual circumstan...

Page 129: ...straint prevents access to or interferes with the routing of the safety belt Wherever a child restraint is installed be sure to secure the child restraint properly Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and injure people in the vehicle Be sure to properly secure any child restraint in your vehicle even when no child is in it Lower Anchors and T...

Page 130: ...traints have lower anchors and attachments or top tether anchors and attachments Lower Anchors Lower anchors A are metal bars built into the vehicle There are two lower anchors for each LATCH seating position that will accommodate a child restraint with lower attachments B Top Tether Anchor A top tether A C anchors the top of the child restraint to the vehicle A top tether anchor is built into the...

Page 131: ...ther always to be attached In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached Be sure to read and follow the instructions for your child restraint Lower Anchor and Top Tether Anchor Locations Second Row 60 40 j Lower Anchor Seating positions with two lower anchors i Top Tether Anchor Seating positions with top tether anchors Second Row...

Page 132: ...ther anchor For models with 60 40 second row seating the rear right side passenger and center seating positions have exposed metal anchors located in the crease between the seatback and the seat cushion For models with second row bucket seats both rear seating positions have exposed metal anchors located in the crease between the seatback and the seat cushion Second Row Seat Bucket For models with...

Page 133: ...m rear of the seat cushion that can be used for either the third row center or driver side seating position Never install two top tethers using the same top tether anchor Do not secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached or if the instructions that come with the child restraint say that the top tether must ...

Page 134: ...child restraint to a single anchor could cause the anchor or attachment to come loose or even break during a crash A child or others could be injured To reduce the risk of serious or fatal injuries during a crash attach only one child restraint per anchor WARNING Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck and the safety belt continues to tighten ...

Page 135: ...the instructions in this manual 1 1 Find the lower anchors for the desired seating position 1 2 Put the child restraint on the seat 1 3 Attach and tighten the lower attachments on the child restraint to the lower anchors 2 If the child restraint manufacturer recommends that the top tether be attached attach and tighten the top tether to the top tether anchor if the vehicle has one Refer to the chi...

Page 136: ...g has an adjustable headrest or head restraint and you are using a single tether raise the headrest or head restraint and route the tether under the headrest or head restraint and in between the headrest or head restraint posts If the position you are using has a fixed headrest or head restraint and you are using a single tether route the tether around the inboard or outboard side of the headrest ...

Page 137: ...ent for proper installation Replacing LATCH System Parts After a Crash WARNING A crash can damage the LATCH system in the vehicle A damaged LATCH system may not properly secure the child restraint resulting in serious injury or even death in a crash To help make sure the LATCH system is working properly after a crash see your dealer to have the Continued WARNING Continued system inspected and any ...

Page 138: ...er be anchored or if the instructions that come with the child restraint say that the top strap must be anchored In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached If the child restraint does not have the LATCH system you will be using the safety belt to secure the child restraint in this position Be sure to follow the instructions tha...

Page 139: ...e vehicle s safety belt through or around the restraint The child restraint instructions will show you how For third row seating positions with cinching latch plates tilt the latch plate to adjust the belt if needed 3 Push the latch plate into the buckle until it clicks Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary I n f o r ma t i o nP r...

Page 140: ...lder portion of the belt to tighten the lap portion of the belt and feed the shoulder belt back into the retractor When installing a forward facing child restraint it may be helpful to use your knee to push down on the child restraint as you tighten the belt Try to pull the belt out of the retractor to make sure the retractor is locked If the retractor is not locked repeat Steps 4 and 5 6 If the c...

Page 141: ... child restraint in the center front seat can be badly injured or killed by the frontal airbags if they inflate Never secure a child restraint in the center front seat It is always better to secure a child restraint in a rear seat Do not use child restraints in the center front seat position Securing Child Restraints Right Front Seat Position This vehicle has airbags A rear seat is a safer place t...

Page 142: ...ee that an airbag will not deploy under some unusual circumstance even though it is turned off Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat See Passenger Sensing System on page...

Page 143: ...n the seat 3 Pick up the latch plate and run the lap and shoulder portions of the vehicle s safety belt through or around the restraint The child restraint instructions will show you how 4 Push the latch plate into the buckle until it clicks Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary 5 Pull the shoulder belt all the way out of the retr...

Page 144: ... the child restraint at the safety belt path and attempt to move it side to side and back and forth When the child restraint is properly installed there should be no more than 2 5 cm 1 in of movement If the vehicle is equipped with the passenger sensing system and when the passenger sensing system has turned off the right front passenger frontal airbag the off indicator in the passenger airbag sta...

Page 145: ... box lever to open it Cupholders For vehicles with cupholders located in the front and rear of the floor console or in the fold down armrest adjust the front cupholders by moving the insert forward or rearward Pull downward on the lid to access the rear floor console cupholders There could also be cupholders located in the second and third row seat armrest areas Armrest Storage For vehicles with a...

Page 146: ... collision or sudden maneuver Someone could be injured If the cover is removed always store it in the proper storage location When it is replaced always be sure that it is securely reattached To use the cargo cover if equipped 1 Pull the cover handle toward the rear of the vehicle 2 Latch the cover posts into the retaining sockets on the cargo area trim panels To return the cover to the retracted ...

Page 147: ... carried could be violently torn off and this could cause a collision and damage the vehicle Never carry something longer or wider than the roof rack on top of the vehicle unless using a GM Certified accessory carrier For vehicles with a roof rack the rack can be used to load items For roof racks that do not have crossrails included GM Certified crossrails can be purchased as an accessory See your...

Page 148: ...up on both sides of the rail Then slide the crossrail to the desired position balancing the force side to side Press the release lever down on both sides of the rail down to tighten it Try to slide the crossrail back and forth slightly to make sure it is tight To carry long items move the crossrails as far apart as possible Tie the load to the crossrails and the siderails or siderail supports Also...

Page 149: ...arning Light 5 24 Antilock Brake System ABS Warning Light 5 25 Tow Haul Mode Light 5 26 StabiliTrak Indicator Light 5 26 Tire Pressure Light 5 26 Engine Oil Pressure Light 5 27 Low Fuel Warning Light 5 28 Security Light 5 28 High Beam on Light 5 28 Front Fog Lamp Light 5 28 Cruise Control Light 5 29 Information Displays Driver Information Center DIC 5 29 Vehicle Messages Vehicle Messages 5 38 Batt...

Page 150: ... Remote System Programming 5 57 Universal Remote System Operation 5 62 Controls Steering Wheel Adjustment The tilt lever is located on the lower left side of the steering column To adjust the steering wheel 1 Hold the steering wheel and pull the lever 2 Move the steering wheel up or down 3 Release the lever to lock the wheel in place Do not adjust the steering wheel while driving I n f o r ma t i ...

Page 151: ...od or USB Device Vehicles without a Navigation System 1 Press and hold w or c x while listening to a song until the contents of the current folder display on the radio display 2 Press and release w or c x to scroll up or down the list then press and hold w or press to play the highlighted track Navigating Folders on an iPod or USB Device Vehicles without a Navigation System 1 Press and hold w or c...

Page 152: ...ss to silence the vehicle speakers only Press again to turn the sound on For vehicles with Bluetooth or OnStar systems press and hold for longer than two seconds to interact with those systems See Bluetooth on page 7 48 and the OnStar Owner s Guide for more information c x End Press to reject an incoming call or end a current call SRCE Source Voice Recognition Press to switch between the radio and...

Page 153: ... pad on the steering wheel Windshield Wiper Washer Turn the band with the wiper symbol to control the windshield wipers 8 Mist Single wipe turn to 8 then release Several wipes hold the band on 8 longer 9 Off Turns the windshield wipers off 6 Adjustable Interval Wipes Turn the band up for more frequent wipes or down for less frequent wipes 6 Low Speed Slow wipes High Speed Fast wipes Clear ice and ...

Page 154: ...ce on the windshield blocking your vision The rear wiper control is located on the turn and lane change lever To turn the rear wiper on slide the lever to a wiper position 9 Off Turns the wiper off 5 Rear Wiper Delay Turns on the rear wiper delay Z Rear Wiper Turns on the rear wiper Rear Wiper Wash Press this button on the end of the lever to spray washer fluid on the rear window The wipers will c...

Page 155: ...ue geographic north If the compass is not set to the zone where you live the compass may give false readings The compass must be set to the variance zone in which the vehicle is traveling To adjust for compass variance use the following procedure Compass Variance Zone Procedure 1 Do not set the compass zone when the vehicle is moving Only set it when the vehicle is in P Park Press the vehicle info...

Page 156: ...lay the compass should be calibrated If the DIC display does not show a heading for example N for North or the heading does not change after making turns there may be a strong magnetic field interfering with the compass Such interference may be caused by a magnetic CB or cell phone antenna mount a magnetic emergency light magnetic note pad holder or any other magnetic item Turn off the vehicle mov...

Page 157: ...ess the H button to display HR MIN MM DD YYYY hour minute month day and year 3 Press the softkey located under any one of the tabs to change that setting 4 To increase the time or date do one of the following Press the softkey below the selected tab Press the SEEK button Press the FWD button Turn the f knob clockwise 5 To decrease the time or date do one of the following Press the SEEK button Pres...

Page 158: ...s not in use because the vehicle could catch fire and cause injury or death Notice Leaving electrical equipment plugged in for an extended period of time while the vehicle is off will drain the battery Always unplug electrical equipment when not in use and do not plug in equipment that exceeds the maximum 20 ampere rating Certain accessory plugs may not be compatible with the accessory power outle...

Page 159: ...fault is detected If equipment is connected using more than 150 watts or a system fault is detected a protection circuit shuts off the power supply and the indicator light turns off To reset the circuit unplug the item and plug it back in or turn the Remote Accessory Power RAP off and then back on See Retained Accessory Power RAP on page 9 34 The power outlet is not designed for and may not work p...

Page 160: ...d be a problem with a vehicle function Some warning lights come on briefly when the engine is started to indicate they are working Gauges can indicate when there could be a problem with a vehicle function Often gauges and warning lights work together to indicate a problem with the vehicle When one of the warning lights comes on and stays on while driving or when one of the gauges shows there may b...

Page 161: ...Black plate 13 1 Chevrolet Tahoe Suburban Owner Manual 2011 Instruments and Controls 5 13 Instrument Cluster English 6 Speed Shown Metric and 2500 Series Similar I n f o r ma t i o nP r o v i d e db y ...

Page 162: ...how far the vehicle has been driven since the trip odometer was last set to zero Press the reset button located on the instrument panel cluster next to the trip odometer display to toggle between the trip odometer and the regular odometer Holding the reset button for approximately one second while the trip odometer is displayed resets it To display the odometer reading with the ignition off press ...

Page 163: ...r Information Center DIC See Fuel System Messages on page 5 42 for more information Here are some situations owners may experience with the fuel gauge None of these indicate a problem with the fuel gauge At the gas station the fuel pump shuts off before the gauge reads full It takes a little more or less fuel to fill up than the fuel gauge indicated For example the gauge may have indicated the tan...

Page 164: ...outside temperature and oil viscosity but readings above the low pressure zone indicate the normal operating range When the oil pressure reaches the low pressure zone the OIL PRESSURE LOW STOP ENGINE message appears in the Driver Information Center DIC See Engine Oil Messages on page 5 41 and Engine Oil on page 10 7 for more information A reading in the low pressure zone may be caused by a dangero...

Page 165: ...e maintenance schedule for changing engine oil If the vehicle is a hybrid see the hybrid supplement for more information Engine Coolant Temperature Gauge Metric English This gauge shows the engine coolant temperature It also provides an indicator of how hard the vehicle is working During a majority of the operation the gauge reads 100 C 210 F or less If you are pulling a load or going up hills it ...

Page 166: ...arning zone may occur when a large number of electrical accessories are operating in the vehicle and the engine is left at an idle for an extended period This condition is normal since the charging system is not able to provide full power at engine idle As engine speeds are increased this condition should correct itself as higher engine speeds allow the charging system to create full power If ther...

Page 167: ...chime and light are repeated if the passenger remains unbuckled and the vehicle is in motion If the passenger safety belt is buckled neither the chime nor the light comes on The front passenger safety belt warning light and chime may turn on if an object is put on the seat such as a briefcase handbag grocery bag laptop or other electronic device To turn off the warning light and or chime remove th...

Page 168: ...s on page 5 45 for more information Passenger Airbag Status Indicator If the vehicle has the airbag status indicator pictured in the following illustration then the vehicle has a passenger sensing system for the right front passenger position The passenger airbag status indicator is on the overhead console See Passenger Sensing System on page 3 49 for important safety information In addition if th...

Page 169: ...e wrong with the airbag system To help avoid injury to yourself or others have the vehicle serviced right away See Airbag Readiness Light on page 5 19 for more information including important safety information Charging System Light This light comes on briefly when the ignition key is turned to START but the engine is not running as a check to show it is working If it does not have the vehicle ser...

Page 170: ... of the light can prevent more serious damage to the vehicle This system assists the service technician in correctly diagnosing any malfunction Notice If the vehicle is continually driven with this light on after a while the emission controls might not work as well the vehicle fuel economy might not be as good and the engine might not run as smoothly This could lead to costly repairs that might no...

Page 171: ...e Tank on page 9 75 The diagnostic system can determine if the fuel cap has been left off or improperly installed A loose or missing fuel cap allows fuel to evaporate into the atmosphere A few driving trips with the cap properly installed should turn the light off Make sure the electrical system is not wet The system could be wet if the vehicle was driven through a deep puddle of water The conditi...

Page 172: ...s can happen if the battery has recently been replaced or if the battery has run down The diagnostic system evaluates critical emission control systems during normal driving This can take several days of routine driving If this has been done and the vehicle still does not pass the inspection your dealer can prepare the vehicle for inspection Brake System Warning Light With the ignition on the brak...

Page 173: ...y The pedal might be harder to push or might go closer to the floor It can take longer to stop If the light is still on have the vehicle towed for service See Towing the Vehicle on page 10 93 If the vehicle is a hybrid see the hybrid supplement for more information Antilock Brake System ABS Warning Light For vehicles with the Antilock Brake System ABS this light comes on briefly when the engine is...

Page 174: ... light comes on briefly while starting the engine If it does not have the vehicle serviced by your dealer If the system is working normally the indicator light then goes off If the light comes on and stays on while driving there could be a problem with the StabiliTrak system and the vehicle might need service When this warning light is on the StabiliTrak system is off and does not limit wheel spin...

Page 175: ...e See Tire Pressure Monitor Operation on page 10 60 for more information Engine Oil Pressure Light WARNING Do not keep driving if the oil pressure is low The engine can become so hot that it catches fire Someone could be burned Check the oil as soon as possible and have the vehicle serviced Notice Lack of proper engine oil maintenance can damage the engine The repairs would not be covered by the v...

Page 176: ...fuel is added this light and message should go off If it does not have the vehicle serviced by your dealer Security Light For information regarding this light and the vehicle s security system see Anti Theft Alarm System on page 2 14 High Beam on Light This light comes on when the high beam headlamps are in use See Headlamp High Low Beam Changer on page 6 2 for more information Front Fog Lamp Ligh...

Page 177: ...located below the tachometer in the instrument panel cluster The DIC comes on when the ignition is on After a short delay the DIC will display the information that was last displayed before the engine was turned off The DIC has different displays which can be accessed by pressing the DIC buttons located on the instrument panel next to the steering wheel If the vehicle does not have DIC buttons the...

Page 178: ...trol ITBC system engine hours compass zone setting and compass recalibration U Customization Press to customize the feature settings on your vehicle See Vehicle Personalization With DIC Buttons on page 5 49 for more information V Set Reset Press to set or reset certain functions and to turn off or acknowledge messages on the DIC Trip Fuel Menu Items With DIC Buttons 3 Trip Fuel Press to scroll thr...

Page 179: ... display shows the approximate number of remaining kilometers km or miles mi the vehicle can be driven without refueling The display will show LOW if the fuel level is low The fuel range estimate is based on an average of the vehicle s fuel economy over recent driving history and the amount of fuel remaining in the fuel tank This estimate will change if driving conditions change For example if dri...

Page 180: ...isplay shows the temperature of the automatic transmission fluid in either degrees Celsius C or degrees Fahrenheit F Instantaneous Economy and Active Fuel Management Indicator If your vehicle has this display press the trip fuel button until INST ECON V8 displays This display shows the current fuel economy at a particular moment and will change frequently as driving conditions change This display ...

Page 181: ...her than when the oil has just been changed It cannot be reset accurately until the next oil change To reset the engine oil life system see Engine Oil Life System on page 10 11 Side Blind Zone Alert If your vehicle has the Side Blind Zone Alert SBZA system this display allows the system to be turned on or off Once in this display press the set reset button to select between ON or OFF If you choose...

Page 182: ...see Integrated Trailer Brake Control System under Towing Equipment on page 9 87 for more information OUTPUT shows the power output to the trailer anytime a trailer with electric brakes is connected Output is displayed in 0 to 10 bars Dashes may appear in the OUTPUT display See Integrated Trailer Brake Control System under Towing Equipment on page 9 87 for more information Engine Hours Press the ve...

Page 183: ...ill accumulate mileage For example if the vehicle was driven 8 km 5 miles before it is started again and then the retro active reset feature is activated the display will show 8 km 5 miles As the vehicle begins moving the display will then increase to 8 2 km 5 1 miles 8 4 km 5 2 miles etc Language This display allows you to select the language in which the DIC messages will appear To select a lang...

Page 184: ...y pressing and holding the trip odometer reset stem while the trip odometer is displayed The trip odometer has a feature called the retro active reset This can be used to set the trip odometer to the number of kilometers miles driven since the ignition was last turned on This can be used if the trip odometer is not reset at the beginning of the trip To use the retro active reset feature press and ...

Page 185: ...information Oil Life To access this display the vehicle must be in P Park Press the trip odometer reset stem until OIL LIFE REMAINING displays This display shows an estimate of the oil s remaining useful life If you see 99 OIL LIFE REMAINING on the display that means 99 of the current oil life remains The engine oil life system will alert you to change the oil on a schedule consistent with your dr...

Page 186: ...sages may appear one after another The messages that do not require immediate action can be acknowledged and cleared by pressing V Set Reset or the trip odometer reset stem The messages that require immediate action cannot be cleared until that action is performed All messages should be taken seriously and clearing the message does not correct the problem The following are the possible messages an...

Page 187: ...h the brake system If this message appears stop as soon as possible and turn off the vehicle Restart the vehicle and check for the message on the DIC display If the message is still displayed or appears again when you begin driving the brake system needs service See your dealer SERVICE TRAILER BRAKE SYSTEM On vehicles with the Integrated Trailer Brake Control ITBC system this message displays and ...

Page 188: ...isplays and a chime sounds if the liftgate or liftglass is open while the ignition is in ON RUN Turn off the vehicle and check the liftgate and liftglass Restart the vehicle and check for the message on the DIC display RIGHT REAR DOOR OPEN This message displays and a chime sounds if the passenger side rear door is not fully closed and the vehicle is shifted out of P Park Stop and turn off the vehi...

Page 189: ...n the instrument panel cluster and or DIC stop the vehicle as soon as possible See Engine Overheating on page 10 21 for more information This message displays and a chime sounds if the engine cooling system reaches unsafe temperatures for operation Stop and turn off the vehicle as soon as it is safe to do so to avoid severe damage This message clears when the engine has cooled to a safe operating ...

Page 190: ...he vehicle s engine power is reduced Reduced engine power can affect the vehicle s ability to accelerate If this message is on but there is no reduction in performance proceed to your destination The performance may be reduced the next time the vehicle is driven The vehicle may be driven at a reduced speed while this message is on but acceleration and speed may be reduced Anytime this message stay...

Page 191: ... has the Ultrasonic Rear Parking Assist URPA system after the vehicle has been started this message displays to remind the driver that the URPA system has been turned off Press the set reset button or the trip odometer reset stem to acknowledge this message and clear it from the DIC display To turn the URPA system back on see Ultrasonic Parking Assist on page 9 61 SERVICE PARK ASSIST If your vehic...

Page 192: ...Side Blind Zone Alert SBZA on page 9 63 for more information Ride Control System Messages SERVICE STABILITRAK If your vehicle has StabiliTrak and this message displays it means there may be a problem with the StabiliTrak system If you see this message try to reset the system Stop turn off the engine for at least 15 seconds then start the engine again If this message still comes on it means there i...

Page 193: ...nded period of time The message also displays if the brake system warning light is on See Brake System Warning Light on page 5 24 The message could display if the stability system takes longer than usual to complete its diagnostic checks due to driving conditions The message displays if an engine or vehicle related problem has been detected and the vehicle needs service See your dealer The message...

Page 194: ... The tire positions must be re learned after rotating the tires or after replacing a tire or sensor See Tire Inspection on page 10 63 Tire Rotation on page 10 63 Tire Pressure Monitor System on page 10 58 and Tire Pressure on page 10 57 for more information TIRE LOW ADD AIR TO TIRE On vehicles with the Tire Pressure Monitor System TPMS this message displays when the pressure in one or more of the ...

Page 195: ...hicle with overheated transmission fluid or while the transmission temperature warning is displayed This message displays along with a sound if the transmission fluid in the vehicle gets hot Driving with the transmission fluid temperature high can cause damage to the vehicle Stop the vehicle and let it idle to allow the transmission to cool This message clears and the chime stops when the fluid te...

Page 196: ...icles with the Integrated Trailer Brake Control ITBC system this message displays briefly when a trailer with electric brakes is first connected to the vehicle This message clears itself after several seconds This message also clears if you acknowledge it After this message clears the TRAILER GAIN OUTPUT display appears in the DIC See TRAILER GAIN OUTPUT under Driver Information Center DIC on page...

Page 197: ... battery it is recommended that the headlamps are turned off 2 Press the customization button to scroll through the available customizable options Feature Settings Menu Items The following are customization features that allow you to program settings to the vehicle DISPLAY IN ENGLISH This feature will only display if a language other than English has been set This feature allows you to change the ...

Page 198: ... lock when the vehicle is shifted out of P Park AT VEHICLE SPEED The doors will automatically lock when the vehicle speed is above 8 mph 13 km h for 3 seconds NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC AUTO DOOR UNLOCK This feature allows you to select whether or n...

Page 199: ...er LIGHTS ONLY The exterior lamps will flash when you press the lock button on the RKE transmitter HORN ONLY The horn will sound on the second press of the lock button on the RKE transmitter HORN LIGHTS default The exterior lamps will flash when you press the lock button on the RKE transmitter and the horn will sound when the lock button is pressed again within five seconds of the previous command...

Page 200: ...tton until DELAY DOOR LOCK appears on the DIC display Press the set reset button once to access the settings for this feature Then press the customization button to scroll through the following settings OFF There will be no delayed locking of the vehicle s doors ON default The doors will not lock until 5 seconds after the last door or the liftgate is closed NO CHANGE No change will be made to this...

Page 201: ...h the RKE transmitter The lights will remain on for 20 seconds or until the lock button on the RKE transmitter is pressed or the vehicle is no longer off See Remote Keyless Entry RKE System Operation on page 2 3 for more information NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed ...

Page 202: ...er and passenger outside mirrors will be tilted down when the vehicle is shifted into R Reverse NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC EASY EXIT RECALL If your vehicle has this feature it allows you to select your preference for the automatic easy exit seat fea...

Page 203: ...rough the following settings OFF No automatic seat exit will recall SEAT ONLY Default The driver seat will recall NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC MEMORY SEAT RECALL If your vehicle has this feature it allows you to select your preference for the remote m...

Page 204: ...tting is displayed on the DIC FACTORY SETTINGS This feature allows you to set all of the customization features back to their factory default settings Press the customization button until FACTORY SETTINGS appears on the DIC display Press the set reset button once to access the settings for this feature Then press the customization button to scroll through the following settings RESTORE ALL default...

Page 205: ... headliner This system provides a way to replace up to three remote control transmitters used to activate devices such as garage door openers security systems and home automation devices Do not use this system with any garage door opener that does not have the stop and reverse feature This includes any garage door opener model manufactured before April 1 1982 Read the instructions completely befor...

Page 206: ...g a garage door opener involves time sensitive actions so read the entire procedure before starting Otherwise the device will time out and the procedure will have to be repeated To program up to three devices 1 From inside the vehicle press the two outside buttons at the same time for one to two seconds and immediately release them 2 In the garage locate the garage door opener receiver motor head ...

Page 207: ... door opener If these instructions do not work the garage door opener is probably a Fixed Code unit Follow the programming instructions that follow for a Fixed Code garage door opener Programming Universal Home Remote Fixed Code For questions or help programming the Universal Home Remote System call 1 866 572 2728 or go to www learcar2u com Most garage door openers sold before 1996 are Fixed Code ...

Page 208: ... settings on the motor head unit to program the Universal Home Remote The motor head dip switch settings can also be used when the original hand held transmitter is not available Example of Eight Dip Switches with Two Positions Example of Eight Dip Switches with Three Positions The panel of switches might not appear exactly as they do in the examples above but they should be similar The switch pos...

Page 209: ...three buttons at the same time for about three seconds Release the buttons to put the Universal Home Remote into programming mode A Left Button Up or On B Middle Button Middle 0 or Neutral C Right Button Down or Off 4 The indicator lights will blink slowly Enter each switch setting from Step 2 into your vehicle s Universal Home Remote You will have two and one half minutes to complete Step 4 Now p...

Page 210: ...m Operation Press and hold the appropriate button for at least half of a second The indicator light will come on while the signal is being transmitted Reprogramming Universal Home Remote Buttons Any of the three buttons can be reprogrammed by repeating the instructions Erasing Universal Home Remote Buttons The programmed buttons should be erased when the vehicle is sold or the lease ends To erase ...

Page 211: ...g Lamps 6 6 Auxiliary Roof Mounted Lamp 6 6 Interior Lighting Instrument Panel Illumination Control 6 7 Dome Lamps 6 7 Reading Lamps 6 8 Lighting Features Entry Lighting 6 8 Exit Lighting 6 8 Battery Load Management 6 8 Battery Power Protection 6 9 Exterior Lighting Exterior Lamp Controls The exterior lamps control is located on the instrument panel to the left of the steering wheel It controls th...

Page 212: ...nstrument Panel Lights Taillamps License Plate Lamps When the headlamps are turned on while the vehicle is on the headlamps will turn off automatically 10 minutes after the ignition is turned off When the headlamps are turned on while the vehicle is off the headlamps will stay on for 10 minutes before automatically turning off to prevent the battery from being drained Turn the headlamp control to ...

Page 213: ...Daytime Running Lamps DRL Daytime Running Lamps DRL can make it easier for others to see the front of your vehicle during the day Fully functional daytime running lamps are required on all vehicles first sold in Canada The DRL system comes on when the following conditions are met The ignition is on The exterior lamps control is in AUTO The transmission is not in Park The light sensor determines it...

Page 214: ...L and the automatic headlamp systems so that driving under bridges or bright overhead street lights does not affect the system The DRL and automatic headlamp system are only affected when the light sensor detects a change in lighting lasting longer than the delay If the vehicle is started in a dark garage the automatic headlamp system comes on immediately Once the vehicle leaves the garage it take...

Page 215: ...ge Move the lever all the way up or down to signal a turn Raise or lower the lever for less than one second until the arrow starts to flash to signal a lane change This causes the turn signals to automatically flash three times It will flash six times if tow haul mode is active Holding the turn signal lever for more than one second will cause the turn signals to flash until you release the lever T...

Page 216: ... or a qualified service center to install an auxiliary roof lamp This button is located on the overhead console When the wiring is connected to an auxiliary roof mounted lamp pressing the bottom of the button will activate the lamp and illuminate an indicator light at the bottom of this button Pressing the top of the button will turn off the roof mounted lamp and indicator The emergency roof lamp ...

Page 217: ... Dome Lamps The dome lamps are located in the overhead console They come on when any door is opened and turn off after all the doors are closed Turn the instrument panel brightness knob located below the dome lamp override button clockwise to the farthest position to manually turn on the dome lamps The dome lamps remain on until the knob is turned counterclockwise Dome Lamp Override The dome lamp ...

Page 218: ...in the lamps will not come on Exit Lighting The interior lamps come on when the key is removed from the ignition They turn off automatically in 20 seconds The lights do not come on if the dome override button is pressed in Battery Load Management The vehicle has Electric Power Management EPM that estimates the battery s temperature and state of charge It then adjusts the voltage for best performan...

Page 219: ...erator s output and the vehicle s electrical needs It can increase engine idle speed to generate more power whenever needed It can temporarily reduce the power demands of some accessories Normally these actions occur in steps or levels without being noticeable In rare cases at the highest levels of corrective action this action may be noticeable to the driver If so a Driver Information Center DIC ...

Page 220: ...Black plate 10 1 Chevrolet Tahoe Suburban Owner Manual 2011 6 10 Lighting 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 221: ... System 7 46 Phone Bluetooth 7 48 Introduction Read the following pages to become familiar with the audio system s features WARNING Taking your eyes off the road for extended periods could cause a crash resulting in injury or death to you or others Do not give extended attention to entertainment tasks while driving This system provides access to many audio and non audio listings To minimize taking...

Page 222: ...rfere with the operation of the vehicle s engine radio or other systems and could damage them Follow federal rules covering mobile radio and telephone equipment The vehicle has Retained Accessory Power RAP With RAP the audio system can be played even after the ignition is turned off See Retained Accessory Power RAP on page 9 34 for more information Navigation Radio System For vehicles with a navig...

Page 223: ...Black plate 3 1 Chevrolet Tahoe Suburban Owner Manual 2011 Infotainment System 7 3 Operation Radio with CD MP3 shown Radio with USB and CD MP3 similar I n f o r ma t i o nP r o v i d e db y ...

Page 224: ...ment RSE system See Rear Seat Entertainment RSE System on page 7 36 for more information on the vehicle s RSE system The DVD player is the top slot on the radio faceplate The player is capable of reading the DTS programmed DVD Audio or DVD Video media DTS and DTS Digital Surround are registered trademarks of Digital Theater Systems Inc Manufactured under license from Dolby Laboratories Dolby and t...

Page 225: ...le speeds Noise Compensation Technology Vehicles with the LTZ package and a Bose Audio System include the Bose AudioPilot noise compensation technology When turned on AudioPilot continuously adjusts the audio system equalization to compensate for background noise so that music always sounds the same at the set volume level This feature is most effective at lower radio volume settings where backgro...

Page 226: ...ontrols to the middle position press the f knob for more than 2 seconds until a beep sounds EQ Equalization Press this button to choose bass and treble equalization settings designed for different types of music Selecting MANUAL or changing bass or treble returns the EQ to the manual bass and treble settings Unique EQ settings can be saved for each source If the radio has a Bose audio system the E...

Page 227: ...Adjust the setting by doing one of the following Turn the f knob clockwise or counterclockwise Press the SEEK or SEEK button Press the FWD or s REV button To quickly adjust all speaker and tone controls to the middle position press the f knob for more than 2 seconds If the Rear Seat Audio RSA is turned on the radio disables FADE and mutes the rear speakers Radio Messages Calibration Error The audi...

Page 228: ...witch between AM FM or XM if equipped f Tune Turn to manually select radio stations SEEK Press to seek the previous radio station Press and hold for a few seconds until a beep sounds to scan for radio stations in descending order press the SEEK button again to stop scanning radio stations The radio only seeks and scans stations with a strong signal that are in the selected band SEEK Press to seek ...

Page 229: ...etup the number of favorites pages 1 Press the MENU button 2 Press the softkey located below the FAV 1 6 tab 3 Select the number of favorites pages by pressing the softkey located below the displayed page numbers 4 Press the FAV button or let the menu time out to return to the original main radio screen showing the radio station frequency tabs and to begin the process of programming favorites Sate...

Page 230: ...avorites Press to select different favorites pages for stored radio stations CAT Category The CAT button is used to find XM channels when the radio is in the XM mode Finding a Category CAT Station To find XM channels in a category 1 Press the CAT button to display the category tabs Continue pressing the CAT button until the desired category name displays Radios with CD and DVD can also navigate th...

Page 231: ... below the radio station frequency tabs and by using the FAV button Press the FAV button to go through up to six pages of favorites each having six favorite stations available per page Each page of favorites can contain any combination of AM FM or XM if equipped stations Storing an XM Channel as a Favorite To store a station as a favorite 1 Tune to an XM channel 2 Press the FAV button to display t...

Page 232: ...Artist Info No artist information is available at this time on this channel The system is working properly No Title Info No song title information is available at this time on this channel The system is working properly No CAT Info No category information is available at this time on this channel The system is working properly No Information No text or informational messages are available at this ...

Page 233: ...s during the night Static can also occur when things like storms and power lines interfere with radio reception When this happens try reducing the treble on the radio FM Stereo FM signals only reach about 16 to 65 km 10 to 40 miles Although the radio has a built in electronic circuit that automatically works to reduce interference some static can occur especially around tall buildings or hills cau...

Page 234: ...sing a razor blade or sharp object to clear the inside of the rear side windows may affect radio reception or damage the rear side window antenna Repairs would not be covered by the warranty Do not clear the inside of the rear side windows with sharp objects Notice Do not apply aftermarket glass tinting with metallic film The metallic film in some tinting materials will interfere with or distort t...

Page 235: ... R or CD RW quality the method of recording the quality of the music that has been recorded and the way the CD R or CD RW has been handled Handle them carefully Store CD R s or CD RW s in their original cases or other protective cases and away from direct sunlight and dust The CD player scans the bottom surface of the disc If the surface of a CD is damaged such as cracked broken or scratched the C...

Page 236: ...ation If a portable audio player is not connected No Input Device Found displays 4 Information Press to display additional text information related to the current song If information is available the song title information displays on the top line of the display and artist information displays on the bottom line When information is not available NO INFO displays f Tune Turn to select tracks on the...

Page 237: ...ylists with an m3u or wpl extension Files with an mp3 wma or cda file extension Root Directory The root directory is treated as a folder Files are stored in the root directory when the disc or storage device does not contain folders Files accessed from the root directory of a CD display as F1 ROOT Empty Folder Folders that do not contain files are skipped and the player advances to the next folder...

Page 238: ...thout using file folders can be played If a CD R or CD RW contains more than the maximum of 50 folders 15 playlists and 512 folders and files the player allows access and navigates up to the maximum but all items over the maximum are not accessible Playing an MP3 4 Information Press to display additional text information related to the current song If information is available the song title inform...

Page 239: ...t in alphabetical order and begins playing files by that artist To listen to files by another artist press the softkey located below either arrow tab The disc goes to the next or previous artist in alphabetical order Continue pressing either softkey below the arrow tab until the desired artist displays To change from playback by artist to playback by album 1 Press the softkey located below the Sor...

Page 240: ...ched or damaged CDs the CD player could be damaged While using the CD player use only CDs in good condition without any label load one CD at a time and keep the CD player and the loading slot free of foreign materials liquids and debris If an error displays see CD Messages later in this section Care of CDs and DVDs If playing a CD R or CD RW the sound quality can be reduced due to CD R or CD RW qu...

Page 241: ...36 for more information In some vehicles depending on audio options the rear speakers can be muted when the RSA power is turned on See Rear Seat Audio RSA System on page 7 46 for more information Inserting a Disc Insert a disc partway into either slot label side up The player pulls it in and the disc should begin playing Loading a disc into the system depending on media type and format ranges from...

Page 242: ...disc is in either slot Press the DVD CD AUX button again and the system automatically searches for an auxiliary input device see Auxiliary Devices on page 7 31 for more information If a portable audio player is not connected No Aux Input Device displays If a disc is in both the DVD slot and the CD slot the DVD CD AUX button cycles between the two sources and does not indicate No Aux Input Device I...

Page 243: ...the RDM tab until Random Current Disc displays 2 Press the softkey again to turn off random play MP3 and WMA Supported Files Format The radio can play mp3 or wma files that were recorded onto a CD R or CD RW disc Compressed Audio or Mixed Mode Discs The radio plays discs that contain both uncompressed CD audio and MP3 WMA files depending on which slot the disc is loaded into The DVD player only re...

Page 244: ...hen the disc contains only playlists and compressed audio files but no folders all files are located under the root folder The folder down and the folder up buttons search playlists first and then go to the root folder When the radio displays the name of the folder the radio displays ROOT Order of Play Compressed audio files are accessed in the following order Playlists Px Files stored in the root...

Page 245: ...the DVD or CD Slot If a disc is inserted into the top DVD slot the rear seat operator can turn on the video screen and use the remote control to navigate the CD tracks only f Tune Turn to select MP3 WMA files SEEK Press to go to the start of the track if more than five seconds have played Press and hold or press multiple times if less than five seconds have played to continue moving backward throu...

Page 246: ...um tab from the sort screen 3 Press the softkey below the Back tab to return to the main music navigator screen The album name displays on the second line between the arrows and songs from the current album begin to play Once all songs from that album have played the player moves to the next album in alphabetical order on the CD and begins playing MP3 files from that album To exit music navigator ...

Page 247: ... number will display when a disc is in either slot Press the DVD CD AUX button again and the system automatically searches for an auxiliary input device see Auxiliary Devices on page 7 31 for more information If a portable audio player is not connected No Aux Input Device displays If a disc is in both the DVD slot and the CD slot the DVD CD AUX button cycles between the two sources and does not in...

Page 248: ...ward the CD or DVD at five times the normal speed To stop fast forwarding press again This button might not work when the DVD is playing the copyright information or the previews Using Softkeys to Play a DVD V Video Once a DVD V is inserted the radio display menu shows several tab options for playback Press the softkey located under any tab option during DVD V playback r j Play Pause Press either ...

Page 249: ...e control power button Using Softkeys to Play a DVD A Audio Once a DVD A is inserted the radio display menu shows several tab options for playback Press the softkey located under any tab option during DVD A playback r j Play Pause Press either the play or pause icon displayed on the radio to toggle between pausing or restarting playback of a DVD If the forward arrow is showing on the display the s...

Page 250: ...rong side up or if the disc is damaged Disc Region Error This message displays if the disc is not from a correct region No Disc Inserted This message displays if no disc is present when the Z or DVD CD AUX button is pressed on the radio Optical Error This message displays if the disc was inserted upside down Disk Read Error This message displays if a disc was inserted with an invalid or unknown fo...

Page 251: ...ents might have to be made from the portable device if the volume is not loud or soft enough BAND Press to listen to the radio when a portable audio device is playing The portable audio device continues playing CD AUX CD Auxiliary Press to play a CD when a portable audio device is playing Press again and the system begins playing audio from the connected portable audio player If a portable audio p...

Page 252: ...n an iPod USB Supported File and Folder Structure The radio supports Up to 700 folders Up to 8 folders in depth Up to 65 535 files Folder and file names up to 64 bytes Files with an mp3 or wma file extension AAC files stored on an iPod FAT16 FAT32 Connecting a USB Storage Device or iPod The USB Port can be used to control an iPod or a USB storage device To connect a USB storage device connect the ...

Page 253: ... and hold to reverse playback quickly Sound is heard at a reduced volume Release s REV to resume playing The elapsed time of the file displays FWD Fast Forward Press and hold to advance playback quickly Sound is heard at a reduced volume Release FWD to resume playing The elapsed time of the file displays 4 Information Press to display additional information about the selected track Using Softkeys ...

Page 254: ...an be used to navigate in the following order First softkey first item in the list Second softkey 1 through the list each time the softkey is pressed Third softkey 5 through the list each time the softkey is pressed Fourth softkey 10 through the list each time the softkey is pressed Fifth softkey end of the list h Music Navigator Press the softkey below h to view and select a file on an iPod using...

Page 255: ...is being used This is the default mode when a USB storage device or iPod is first connected Repeat Track Press the softkey below to repeat one track The tab appears raised when Repeat Track is being used Shuffle Functionality To use Shuffle Press the softkey below 2 or to select between Shuffle Off Shuffle All Songs Shuffle Songs Shuffle Album or Shuffle Folder Shuffle Off Press the softkey below ...

Page 256: ...e operating range for the RSE system is above 20 C 4 F or below 60 C 140 F If the temperature of the vehicle is outside this range heat or cool the vehicle until the temperature is within the operating range of the RSE system Parental Control The RSE system may have a Parental Control feature depending on which radio the vehicle has To start Parental Control press and hold the radio power button f...

Page 257: ...und and or static on the headphones or if the indicator light does not come on the batteries might need to be replaced See Battery Replacement later in this section for more information Switch the headphones to Off when not in use Infrared transmitters are located at the rear of the overhead console The headphones shut off automatically to save the battery power if the RSE system and RSA are shut ...

Page 258: ...ew to loosen the battery door located on the left side of the headphones Slide the battery door open 2 Replace the two batteries in the compartment Make sure that they are installed correctly using the diagram on the inside of the battery compartment 3 Replace the battery door and tighten the door screw If the headphones are to be stored for a long period of time remove the batteries and keep them...

Page 259: ... page 7 31 for more information about changing the source How to Change the RSE Video Screen Settings The screen display mode normal full and zoom screen brightness and setup menu language can be changed from the on screen setup menu To change any feature 1 Press the z display menu button on the remote control 2 Use the remote control n q p o navigation arrows and the r enter button to use the set...

Page 260: ...sed to its locked position the screen remains on This is normal and the DVD continues to play through the previous audio source Use the remote control power button or eject the disc to turn off the screen The overhead console contains the infrared transmitters for the wireless headphones and the infrared receivers for the remote control They are located at the rear of the console Notice Avoid dire...

Page 261: ...n to turn the remote control backlight on The backlight automatically times out after 7 to 10 seconds if no other button is pressed while the backlight is on v Title Press this button to return the DVD to the main menu of the DVD This function could vary for each disc y Main Menu Press this button to access the DVD menu The DVD menu is different on every DVD Use the navigation arrows to move the c...

Page 262: ...t work while the DVD is playing the copyright information or the previews r Fast Reverse Press this button to quickly reverse the DVD or CD To stop fast reversing a DVD video press the play pause button To stop fast reversing a DVD audio or CD release the fast reverse button This button might not work when the DVD is playing the copyright information or the previews Fast Forward Press this button ...

Page 263: ...e format and content of this function vary for each disc 1 through 0 Numeric Keypad The numeric keypad provides the capability of direct chapter or track number selection Clear Press this button within three seconds after entering a numeric selection to clear all numerical inputs 10 Double Digit Entries Press this button to select chapter or track numbers greater than nine Press this button before...

Page 264: ...oth devices The remote control does not work Check to make sure there is no obstruction between the remote control and the transmitter window Check the batteries to make sure they are not dead or installed incorrectly After stopping the player and pushing Play sometimes the DVD starts where it left off and sometimes at the beginning If the stop button was pressed one time the DVD player resumes pl...

Page 265: ...icle The video screen can display one of the following Disc Load Eject Error This message displays when there are disc load or eject problems Disc Format Error This message displays if the disc is inserted with the disc label wrong side up or if the disc is damaged Disc Region Error This message displays if the disc is not from a correct region No Disc Inserted This message displays if no disc is ...

Page 266: ...e volume for each set of headphones The radio functionality is controlled by both the RSA and the front radio Only one band can be tuned to at one time Changing the band on the RSA or the front radio will change the band on the other system if they are both sourced to the radio The RSA functions operate even when the main radio is off The front audio system will display the headphone icon when the...

Page 267: ...played Press the right seek arrow to go to the next track or chapter on the disc This function is inactive with some radios if the front seat passengers are listening to the disc When a DVD video menu is being displayed press the left or right seek arrow to perform a cursor up or down on the menu Hold the left or right arrow to perform a cursor left or right on the menu PROG Program Press this but...

Page 268: ...recognize voice commands if there is too much background noise When to Speak A short tone sounds after the system responds indicating when it is waiting for a voice command Wait until the tone and then speak How to Speak Speak clearly in a calm and natural voice Audio System When using the in vehicle Bluetooth system sound comes through the vehicle s front audio system speakers and overrides the a...

Page 269: ...system the system connects to the first available paired cell phone in the order that they were first paired to the system To connect to a different paired phone see Connecting to a Different Phone later in this section Pairing a Phone 1 Press and hold b g for two seconds 2 Say Bluetooth 3 Say Pair The system responds with instructions and a four digit Personal Identification Number PIN The PIN is...

Page 270: ...ing on which cell phone you want to connect to you may have to use this command several times 1 Press and hold b g for two seconds 2 Say Bluetooth 3 Say Change phone If another cell phone is found the response will be Phone name is now connected If another cell phone is not found the original phone remains connected Storing and Deleting Phone Numbers The system can store up to 30 phone numbers as ...

Page 271: ... tone After the last digit has been entered say Store and then follow the directions given by the system to save a name tag for this number Using the Delete Command 1 Press and hold b g for two seconds 2 Say Delete 3 Say the name tag you want to delete Using the Delete All Name Tags Command This command deletes all stored name tags in the Hands Free Calling Directory and the OnStar Turn by Turn De...

Page 272: ...owed by a tone If an unwanted number is recognized by the system say Clear at any time to clear the last number To hear all of the numbers recognized by the system say Verify at any time 1 Press and hold b g for two seconds 2 Say Digit Dial 3 Say each digit one at a time that you want to dial After each digit is entered the system repeats back the digit it heard followed by a tone After the last d...

Page 273: ... to dial the number of the third party to be called 4 Once the call is connected press b g to link all callers together Ending a Call Press c x to end a call Muting a Call During a call all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them To mute a call press b g and then say Mute call To cancel mute press b g and then say Un mute call Tr...

Page 274: ...ugh their cycle according to the phone s operating instructions Dual Tone Multi Frequency DTMF Tones The Bluetooth system can send numbers and the numbers stored as name tags during a call You can use this feature when calling a menu driven phone system Account numbers can also be stored for use Sending a Number or Name Tag During a Call 1 Press b g The system responds Ready followed by a tone 2 S...

Page 275: ...e Control Only 8 10 Rear Climate Control System Rear Climate with Rear Seat Audio 8 11 Air Vents Air Vents 8 13 Climate Control Systems The heating cooling and ventilation in the vehicle can be controlled with this system A Fan Control B REAR Rear Climate Control C Recirculation D Air Delivery Mode Control E Air Conditioning F Driver and Passenger Temperature Controls G Rear Window Defogger I n f ...

Page 276: ...row floor outlets In this mode the system automatically selects outside air Recirculation cannot be selected when in Floor Mode Defog The defog mode is used to clear the windows of fog or moisture Air is directed to the windshield floor outlets and side window vents In this mode the system turns off recirculation and runs the air conditioning compressor unless the outside temperature is close to f...

Page 277: ...cold and damp To clear the fog select either the defog or defrost mode and increase the fan speed The recirculation mode can also be turned off by turning off the engine REAR Press to turn the rear heating and air conditioning on See Rear Climate Control System Rear Climate Control Only on page 8 10 or Rear Climate Control System Rear Climate with Rear Seat Audio on page 8 11 for more information ...

Page 278: ... Display I Power Button J Rear Window Defogger K Air Conditioning L PASS M Passenger Temperature Control O On Off Press to turn the climate control system on or off Outside air still enters the vehicle and is directed to the floor This direction can be changed by pressing the mode button Recirculation can be selected once you have selected vent or bi level mode The temperature can also be adjusted...

Page 279: ...than the driver setting the indicator on the PASS button illuminates and both the driver side and passenger side temperature displays are shown When in defrost mode the passenger temperature setting cannot be changed Automatic Operation AUTO Automatic When automatic operation is active the system will control the inside temperature the air delivery and the fan speed Use the steps below to place th...

Page 280: ...vailable The length of delay depends on the engine coolant temperature Pressing the fan switch will override this delay and change the fan to a selected speed Manual Operation D C Fan Control Press these buttons to increase or decrease the fan speed Pressing either fan button while in automatic control places the fan under manual control The fan setting remains displayed and the AUTO light turns o...

Page 281: ...r temperature control cannot be activated while in defrost mode If the PASS button is pressed the button indicator flashes three times and will not work If the passenger temperature buttons are adjusted the driver temperature indicator changes The passenger temperature will not be displayed If vent bi level or floor mode is selected again the climate control system displays the previous temperatur...

Page 282: ...de and increase the fan speed The recirculation mode can also be turned off by turning off the ignition REAR For vehicles with the rear heat and air conditioning controls Press to turn the rear climate control system on or off See Rear Climate Control System Rear Climate Control Only on page 8 10 or Rear Climate Control System Rear Climate with Rear Seat Audio on page 8 11 Rear Window Defogger The...

Page 283: ...ehicle There is also an exterior temperature sensor located behind the front grille This sensor reads the outside air temperature and helps maintain the temperature inside the vehicle Any cover on the front of the vehicle could cause a false reading in the displayed temperature The climate control system uses the information from these sensors to maintain your comfort setting by adjusting the outl...

Page 284: ...Climate Control System on page 8 4 The rear system can also be turned off by turning the rear fan knob to the 9 position Mimic Mode This mode matches the rear climate control to the front climate control airflow settings It comes on when REAR is pressed the first time Independent Mode This mode directs rear seating airflow according to the settings of the rear controls It comes on when any rear co...

Page 285: ... outlets are located directly behind the second row seats Rear Climate Control System Rear Climate with Rear Seat Audio For vehicles with the rear heat and air conditioning controls they are integrated with the rear seat audio controls located in the center console The system can be controlled from the front controls as well as the rear controls Rear Climate Control with Rear Seat Audio Controls A...

Page 286: ...ic operation is active Increase Decrease Temperature Press the or buttons to increase or decrease the cabin temperature The rear control temperature display will show the temperature setting increasing or decreasing The display only indicates climate control functions when the system is in rear independent mode Manual Operation D C Fan Control Press these buttons on the rear seat audio control pan...

Page 287: ...indows When you enter a vehicle in cold weather press the fan up button to the maximum fan level before driving This helps clear the intake ducts of snow and moisture and reduces the chance of fogging the inside of the window Keep the air path under the front seats clear of objects This helps air to circulate throughout the vehicle Adding outside equipment to the front of the vehicle such as hood ...

Page 288: ...Black plate 14 1 Chevrolet Tahoe Suburban Owner Manual 2011 8 14 Climate Controls 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 289: ...wer RAP 9 34 Shifting Into Park 9 34 Shifting Out of Park 9 36 Parking Over Things That Burn 9 36 Active Fuel Management 9 37 Engine Exhaust Engine Exhaust 9 37 Running the Vehicle While Parked 9 38 Automatic Transmission Automatic Transmission 9 39 Manual Mode 9 43 Tow Haul Mode 9 44 Drive Systems Four Wheel Drive Two Speed Automatic Transfer Case 9 46 Four Wheel Drive Single Speed Automatic Tran...

Page 290: ...ee Safety Belts on page 3 24 WARNING Assume that other road users pedestrians bicyclists and other drivers are going to be careless and make mistakes Anticipate what they might do and be ready In addition Allow enough following distance between you and the driver in front of you Focus on the task of driving Continued WARNING Continued Driver distraction can cause collisions resulting in injury or ...

Page 291: ...is in a crash that person s chance of being killed or permanently disabled is higher than if the person had not been drinking Control of a Vehicle The following three systems help to control the vehicle while driving brakes steering and accelerator At times as when driving on snow or ice it is easy to ask more of those control systems than the tires and road can provide Meaning you can lose contro...

Page 292: ...the engine stops there will still be some power brake assist but it will be used when the brake is applied Once the power assist is used up it can take longer to stop and the brake pedal will be harder to push Adding non dealer accessories can affect vehicle performance See Accessories and Modifications on page 10 3 Steering Power Steering If the vehicle is a hybrid see the hybrid supplement for m...

Page 293: ...depending on the space available An emergency like this requires close attention and a quick decision If holding the steering wheel at the recommended 9 and 3 o clock positions it can be turned a full 180 degrees very quickly without removing either hand But you have to act fast steer quickly and just as quickly straighten the wheel once you have avoided the object The fact that such emergency sit...

Page 294: ... vehicle starts to slide ease your foot off the accelerator pedal and quickly steer the way you want the vehicle to go If you start steering quickly enough the vehicle may straighten out Always be ready for a second skid if it occurs Of course traction is reduced when water snow ice gravel or other material is on the road For safety slow down and adjust your driving to these conditions It is impor...

Page 295: ... maneuvers Failure to operate the vehicle correctly off road could result in loss of vehicle control or vehicle rollover Off roading involves some new skills That is why it is very important that you read these driving tips and suggestions to help make off road driving safer and more enjoyable Before You Go Off Roading Have all necessary maintenance and service work done Make sure there is enough ...

Page 296: ...e thrown forward during a sudden stop You or your passengers could be injured Keep cargo below the top of the seatbacks Unsecured cargo on the load floor can be tossed about when driving over rough terrain You or your passengers can be struck by flying objects Secure the cargo properly Heavy loads on the roof raise the vehicle s center of gravity making it more likely to roll over You can be serio...

Page 297: ...ass or other combustible materials that could catch fire from the heat of the vehicle s exhaust system Traveling to Remote Areas It makes sense to plan your trip especially when going to a remote area Know the terrain and plan your route Get accurate maps of trails and terrain Check to see if there are any blocked or closed roads It is also a good idea to travel with at least one other vehicle in ...

Page 298: ...ice Each of these surfaces affects the vehicle s steering acceleration and braking in different ways Depending on the surface slipping sliding wheel spinning delayed acceleration poor traction and longer braking distances can occur Surface Obstacles Unseen or hidden obstacles can be hazardous A rock log hole rut or bump can startle you if you are not prepared for them Often these obstacles are hid...

Page 299: ... hill decide if it is too steep to climb descend or cross Steepness can be hard to judge On a very small hill for example there may be a smooth constant incline with only a small change in elevation where you can easily see all the way to the top On a large hill the incline may get steeper as you near the top but you might not see this because the crest of the hill is hidden by bushes grass or shr...

Page 300: ...oach the top of the hill to let opposing traffic know you are there Use headlamps even during the day to make the vehicle more visible to oncoming traffic WARNING Driving to the top crest of a hill at full speed can cause an accident There could be a drop off embankment cliff or even another vehicle You could be seriously injured or killed As you near the top of a hill slow down and stay alert If ...

Page 301: ... to cause it to roll over If you cannot make it up the hill back straight down the hill If after stalling you try to back down the hill and decide you just cannot do it set the parking brake put your transmission in P Park and turn off the engine Leave the vehicle and go get some help Exit on the uphill side and stay clear of the path the vehicle would take if it rolled downhill If the vehicle has...

Page 302: ...s to overheat and fade This could cause loss of control and a serious accident Apply the brakes lightly when descending a hill and use a low gear to keep vehicle speed under control Things not to do when driving down a hill When driving downhill avoid turns that take you across the incline of the hill A hill that is not too steep to drive down might be too steep to drive across The vehicle could r...

Page 303: ...ehicle from tilting and rolling over Driving across an incline puts more weight on the downhill wheels which could cause a downhill slide or a rollover Surface conditions can be a problem Loose gravel muddy spots or even wet grass can cause the tires to slip sideways downhill If the vehicle slips sideways it can hit something that will trip it a rock a rut etc and roll over Hidden obstacles can ma...

Page 304: ...re difficult and braking distances are longer It is best to use a low gear when in mud the deeper the mud the lower the gear In really deep mud keep the vehicle moving so it does not get stuck When driving on sand wheel traction changes On loosely packed sand such as on beaches or sand dunes the tires will tend to sink into the sand This affects steering accelerating and braking Drive at a reduced...

Page 305: ... slowly through it At faster speeds water splashes on the ignition system and the vehicle can stall Stalling can also occur if you get the tailpipe under water If the tailpipe is under water you will never be able to start the engine When going through water remember that when the brakes get wet it might take longer to stop See Driving on Wet Roads on page 9 18 After Off Road Driving Remove any br...

Page 306: ...could cause your vehicle to be carried away If this happens you and other vehicle occupants could drown Do not ignore police warnings and be very cautious about trying to drive through flowing water Hydroplaning Hydroplaning is dangerous Water can build up under the vehicle s tires so they actually ride on the water This can happen if the road is wet enough and you are going fast enough When the v...

Page 307: ...s WARNING If you do not shift down the brakes could get so hot that they would not work well You would then have poor braking or even none going down a hill You could crash Shift down to let the engine assist the brakes on a steep downhill slope WARNING Coasting downhill in N Neutral or with the ignition off is dangerous The brakes will have to do all the work of slowing down and they could get so...

Page 308: ...rd stops on slippery roads but apply the brakes sooner than when on dry pavement Allow greater following distance on any slippery road and watch for slippery spots Icy patches can occur on otherwise clear roads in shaded areas The surface of a curve or an overpass can remain icy when the surrounding roads are clear Avoid sudden steering maneuvers and braking while on ice Turn off cruise control on...

Page 309: ... under your vehicle This can cause deadly CO Carbon Monoxide gas to get inside CO could overcome you and kill you You cannot see it or smell it so you might not know it is in your vehicle Clear away snow from around the base of your vehicle especially any that is blocking the exhaust Run the engine for short periods only as needed to keep warm but be careful To save fuel run the engine for only sh...

Page 310: ...el drive vehicles shift into Four Wheel High or if the vehicle has a two speed automatic transfer case Four Wheel Low For vehicles with StabiliTrak turn the traction control part of the system off Shift back and forth between R Reverse and a forward gear spinning the wheels as little as possible To prevent transmission wear wait until the wheels stop spinning before shifting gears Release the acce...

Page 311: ...carry This weight is called the vehicle capacity weight and includes the weight of all occupants cargo and all nonfactory installed options Two labels on your vehicle show how much weight it was designed to carry the Tire and Loading Information label and the Certification Tire label WARNING Do not load the vehicle any heavier than the Gross Vehicle Weight Rating GVWR or either the maximum front o...

Page 312: ...commended cold tire inflation pressures D For more information on tires and inflation see Tires on page 10 49 and Tire Pressure on page 10 57 There is also important loading information on the vehicle Certification Tire label It tells you the Gross Vehicle Weight Rating GVWR and the Gross Axle Weight Rating GAWR for the front and rear axles See Certification Tire Label later in this section Steps ...

Page 313: ...hat weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 6 If your vehicle will be towing a trailer the load from your trailer will be transferred to your vehicle Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle SeeTrailer Towing on page 9 82 for important information on towing a trailer towin...

Page 314: ...s Example 3 A Vehicle Capacity Weight for Example 3 453 kg 1 000 lbs B Subtract Occupant Weight 91 kg 200 lbs 5 453 kg 1 000 lbs C Available Cargo Weight 0 kg 0 lbs Refer to your vehicle s tire and loading information label for specific information about your vehicle s capacity weight and seating positions The combined weight of the driver passengers and cargo should never exceed your vehicle s ca...

Page 315: ...n help you with this Be sure to spread out your load equally on both sides of the centerline Never exceed the GVWR for your vehicle or the GAWR for either the front or rear axle The Certification Tire label also contains information about your Front Axle Reserve Capacity And if you do have a heavy load you should spread it out WARNING Do not load the vehicle any heavier than the Gross Vehicle Weig...

Page 316: ...our vehicle can strike and injure people in a sudden stop or turn or in a crash Put things in the cargo area of your vehicle Try to spread the weight evenly Never stack heavier things like suitcases inside the vehicle so that some of them are above the tops of the seats Continued WARNING Continued Do not leave an unsecured child restraint in your vehicle When you carry something inside the vehicle...

Page 317: ... the new brake linings are not yet broken in Hard stops with new linings can mean premature wear and earlier replacement Follow this breaking in guideline every time you get new brake linings Do not tow a trailer during break in See Trailer Towing on page 9 82 for the trailer towing capabilities of the vehicle and more information Following break in engine speed and load can be gradually increased...

Page 318: ... The ignition switch has four different positions To shift out of P Park the ignition must be in ON RUN or ACC ACCESSORY and the regular brake pedal must be applied A STOPPING THE ENGINE LOCK OFF When the vehicle is stopped turn the ignition switch to LOCK OFF to turn the engine off Retained Accessory Power RAP will remain active See Retained Accessory Power RAP on page 9 34 This position locks th...

Page 319: ... the switch or break the key Use the correct key make sure it is all the way in and turn it only with your hand If the key cannot be turned by hand see your dealer B ACC ACCESSORY This position lets things like the radio and the windshield wipers operate while the engine is off Use this position if the vehicle must be pushed or towed C ON RUN This position can be used to operate the electrical acc...

Page 320: ...es not start and the key is held in START cranking will be stopped after 15 seconds to prevent cranking motor damage To prevent gear damage this system also prevents cranking if the engine is already running Engine cranking can be stopped by turning the ignition switch to the ACC ACCESSORY or LOCK OFF position When the Low Fuel warning lamp is on and the FUEL LEVEL LOW message is displayed in the ...

Page 321: ... in the plug end of the cord may exist which will prevent engine coolant heater operation at temperatures above 18 C 0 F To Use the Engine Coolant Heater 1 Turn off the engine 2 Open the hood and unwrap the electrical cord The cord is secured to the Engine Compartment Fuse Block with a clip Carefully remove the wire tie which secures the electrical cord Do not cut the electrical cord 3 Plug the co...

Page 322: ...thers could be injured To be sure the vehicle will not move even when you are on fairly level ground use the steps that follow If you have a four wheel drive transfer case with a N Neutral position and the transfer case is in N Neutral the vehicle will be free to roll even if the shift lever is in P Park So be sure the transfer Continued WARNING Continued case is in a drive gear not in N Neutral I...

Page 323: ...e you leave it After you move the shift lever into P Park hold the regular brake pedal down Then see if you can move the shift lever away from P Park without first pulling it toward you If you can it means that the shift lever was not fully locked into P Park Torque Lock If you are parking on a hill and you do not shift your transmission into P Park properly the weight of the vehicle may put too m...

Page 324: ...ehicle has an uncharged battery or a battery with low voltage try charging or jump starting the battery See Jump Starting on page 10 88 for more information To shift out of P Park use the following 1 Apply the brake pedal 2 Move the shift lever to the desired position If you still are unable to shift out of P Park 1 Ease the pressure on the shift lever 2 While holding down the brake pedal press th...

Page 325: ...ARNING Engine exhaust contains Carbon Monoxide CO which cannot be seen or smelled Exposure to CO can cause unconsciousness and even death Exhaust may enter the vehicle if The vehicle idles in areas with poor ventilation parking garages tunnels deep snow that may block underbody airflow or tail pipes The exhaust smells or sounds strange or different The exhaust system leaks due to corrosion or dama...

Page 326: ...eath Never run the engine in an enclosed area that has no fresh air ventilation For more information see Engine Exhaust on page 9 37 WARNING It can be dangerous to get out of the vehicle if the automatic transmission shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll Do not leave the vehicle when the engine is running unless you have to If you have left the C...

Page 327: ...hifting Into Park on page 9 34 If parking on a hill and pulling a trailer see Driving Characteristics and Towing Tips on page 9 78 Automatic Transmission If the vehicle is a hybrid see the hybrid supplement for more information If the vehicle is has an automatic transmission it has an electronic shift position indicator within the instrument panel cluster This display comes on when the ignition ke...

Page 328: ...hifting Into Park on page 9 34 If you are pulling a trailer see Driving Characteristics and Towing Tips on page 9 78 WARNING If the vehicle has a four wheel drive transfer case with a N Neutral position and the transfer case is in N Neutral the vehicle will be free to roll even if the shift lever is in P Park Be sure the transfer case is in a drive gear Two Wheel Drive High or Four Wheel Drive Hig...

Page 329: ...n By doing this the vehicle shifts down to the next gear and has more power D Drive can be used when towing a trailer carrying a heavy load driving on steep hills or for off road driving You might want to shift the transmission to a lower gear selection if the transmission shifts too often Downshifting the transmission in slippery road conditions could result in skidding See Skidding under Loss of...

Page 330: ... driving on hilly winding roads when towing a trailer so there is less shifting between gears and when going down a steep hill 2 Second This position reduces vehicle speed even more than 3 Third without using the brakes You can use 2 Second on hills It can help control vehicle speed as you go down steep mountain roads but then you would also want to use the brakes off and on If you manually select...

Page 331: ...mber is the highest gear that can be used However the vehicle can automatically shift to lower gears as it adjusts to driving conditions This means that all gears below that number are available When 5 Fifth is selected 1 First through 5 Fifth gears are automatically shifted by the vehicle but 6 Sixth cannot be used until the plus minus button located on the steering column lever is used to change...

Page 332: ...umn shift lever You can use this feature to assist when towing or hauling a heavy load or if there is a need to charge a battery installed in a trailer See Towing Equipment on page 9 87 for more information When Tow Haul Mode is selected the tow haul indicator light will come on The Tow Haul Mode works with the Autoride feature if the vehicle has this to enhance the ride when trailering or with a ...

Page 333: ...e by pressing the brake Also see Towing Equipment on page 9 87 for more information Cruise Grade Braking Hydra Matic 6 Speed Automatic Transmission Cruise Grade Braking assists when driving on a downhill grade It maintains vehicle speed by automatically implementing a shift schedule that uses the engine and the transmission to slow the vehicle Cruise Grade Braking operates while Cruise Control is ...

Page 334: ...lean dry pavement in Four Wheel Drive High or Four Wheel Drive Low for extended periods of time While driving on clean dry pavement and during tight turns you may experience a vibration in the steering system The vehicle has StabiliTrak Shifting into Four Wheel Drive Low will turn Traction Control and StabiliTrak off See StabiliTrak System on page 9 55 Front Axle The front axle engages and disenga...

Page 335: ...ts in slightly lower fuel economy than Two Wheel Drive High 4 m Four Wheel Drive High Use the Four Wheel Drive High position when you need extra traction such as on snowy or icy roads or in most off road situations This setting also engages your front axle to help drive the vehicle This is the best setting to use when plowing snow 4 n Four Wheel Drive Low This setting also engages the front axle a...

Page 336: ...t be stopped or moving less than 5 km h 3 mph with the transmission in N Neutral The preferred method for shifting into Four Wheel Drive Low is to have the vehicle moving 1 6 to 3 2 km h 1 to 2 mph Turn the knob to the Four Wheel Drive Low position You must wait for the Four Wheel Drive Low indicator light to stop flashing and remain on before shifting the transmission into gear Notice Shifting th...

Page 337: ...ting between Four Wheel Drive Low and Four Wheel Drive High ranges or from N Neutral while the engine is running If the knob is turned to the Four Wheel Drive High AUTO or Two Wheel Drive High switch position when the vehicle is in gear and or moving more than 1 6 to 3 2 km h 1 to 2 mph the Four Wheel Drive High AUTO or Two Wheel Drive High indicator light will flash for 30 seconds but will not co...

Page 338: ...se shift position Two Wheel Drive High Four Wheel Drive High or AUTO After the transfer case has shifted out of N Neutral the N Neutral light will go out 4 Release the parking brake prior to moving the vehicle Notice Shifting the transmission into gear before the Four Wheel Drive Low indicator light has stopped flashing could damage the transfer case To help avoid damaging the vehicle always wait ...

Page 339: ...tomatic Transfer Case The transfer case knob is located to the left of the instrument panel cluster Use this dial to shift into and out of four wheel drive The vehicle has Four Wheel Drive with StabiliTrak For information on StabiliTrak see StabiliTrak System on page 9 55 You can choose among three driving settings Indicator lights in the switch show you which setting you are in The indicator ligh...

Page 340: ...sage stays on you should take the vehicle to your dealer for service See SERVICE 4 WHEEL DRIVE message under Transmission Messages on page 5 47 Shifting Into Four Wheel Drive High or AUTO Automatic Four Wheel Drive Turn the knob to the Four Wheel Drive High or AUTO position This can be done at any speed The indicator light will flash while shifting It will remain on when the shift is completed Shi...

Page 341: ...puter will separately work the brakes at each wheel ABS can change the brake pressure to each wheel as required faster than any driver could This can help the driver steer around the obstacle while braking hard As the brakes are applied the computer keeps receiving updates on wheel speed and controls braking pressure accordingly Remember ABS does not change the time needed to get a foot up to the ...

Page 342: ...h and a chime will sound warning you that the parking brake is still on If you are towing a trailer and are parking on a hill see Driving Characteristics and Towing Tips on page 9 78 Brake Assist This vehicle has a brake assist feature designed to assist the driver in stopping or decreasing vehicle speed in emergency driving conditions This feature uses the stability system hydraulic brake control...

Page 343: ...m 2 miles of driving before the system initializes If cruise control is being used when StabiliTrak activates the cruise control automatically disengages The cruise control can be re engaged when road conditions allow See Cruise Control on page 9 58 If the system fails to turn on or activate the StabiliTrak light along with one of the following messages will be displayed on the Driver Information ...

Page 344: ... if the vehicle is stuck in sand mud ice or snow and you want to rock the vehicle to attempt to free it It may also be necessary to turn off the system when driving in extreme off road conditions where high wheel spin is required See If the Vehicle is Stuck on page 9 22 When the transfer case is in 4LO the stability system is automatically disabled the StabiliTrak light comes on and the STABILITRA...

Page 345: ...be reengaged when road conditions allow See Cruise Control on page 9 58 StabiliTrak may also turn off automatically if it determines that a problem exists with the system If the problem does not clear itself after restarting the vehicle see your dealer for service Locking Rear Axle Vehicles with a locking rear axle can give more traction on snow mud ice sand or gravel It works like a standard axle...

Page 346: ...is activated when the ignition key is turned to ON RUN and will automatically adjust vehicle height thereafter The system may exhaust lower vehicle height for up to ten minutes after the ignition key has been turned off You may hear the air compressor operating when the height is being adjusted If a weight distributing hitch is being used it is recommended to allow the shocks to inflate thereby le...

Page 347: ...hicle decelerate Cancel Press to disengage cruise control without erasing the set speed from memory Setting Cruise Control If the cruise button is on when not in use it could get bumped and go into cruise when not desired Keep the cruise control switch off when cruise is not being used The cruise control light on the instrument panel cluster comes on after the cruise control has been set to the de...

Page 348: ...Vehicle While Using Cruise Control Use the accelerator pedal to increase the vehicle speed When you take your foot off the pedal the vehicle will slow down to the previous set cruise speed Using Cruise Control on Hills How well the cruise control will work on hills depends upon the vehicle speed load and the steepness of the hills When going up steep hills you might have to step on the accelerator...

Page 349: ...clists or pets If you do not use proper care before and while backing vehicle damage injury or death could occur Even with URPA always check behind the vehicle before backing up While backing be sure to look for objects and check the vehicle s mirrors How the System Works URPA comes on automatically when the shift lever is moved into R Reverse A single tone sounds to indicate the system is working...

Page 350: ...message can occur under the following conditions The ultrasonic sensors are not clean Keep the vehicle s rear bumper free of mud dirt snow ice and slush For cleaning instructions see Washing the Vehicle under Exterior Care on page 10 98 The park assist sensors are covered by frost or ice Frost or ice can form around and behind the sensors and may not always be seen this can occur after washing the...

Page 351: ...d use the turn signal before changing lanes When the system detects a vehicle in the side blind zone amber SBZA displays light up in the side mirrors This indicates that it may be unsafe to change lanes Before making a lane change always check the SBZA display check the outside and rearview mirrors look over your shoulder for vehicles and hazards and use the turn signal SBZA Detection Zones The SB...

Page 352: ... during normal driving When the System Does Not Seem To Work Properly Occasional missed alerts can occur under normal circumstances and will increase in wet conditions The system does not need to be serviced due to an occasional missed alert The number of missed alerts will increase with increased rainfall or road spray If the SBZA displays do not light up when the system is on and vehicles are in...

Page 353: ... data for operation The sensor may be blocked by mud dirt snow ice slush or even heavy rainstorms This message may also activate during heavy rain or due to road spray The vehicle does not need service For cleaning see Washing the Vehicle under Exterior Care on page 10 98 SERVICE SIDE BLIND ZONE ALERT SYSTEM If this message appears both SBZA displays will remain on indicating there is a problem wi...

Page 354: ...ng up you could hit a vehicle child pedestrian bicyclist or pet resulting in vehicle damage injury or death Even though the vehicle has the RVC system always check carefully before backing up by checking behind and around the vehicle Vehicles Without Navigation System The rear vision camera system is designed to help the driver when backing up by displaying a view of the area behind the vehicle Wh...

Page 355: ...into R Reverse the video image automatically appears on the navigation screen Once the driver shifts out of R Reverse the navigation screen will go back to the last screen that had been displayed after a delay Turning the Rear Vision Camera System On or Off To turn the rear vision camera system on or off 1 Shift into P Park 2 Press the MENU button to enter the configure menu options then press the...

Page 356: ... decrease the contrast of the screen Symbols The navigation system may have a feature that lets the driver view symbols on the navigation screen while using the rear vision camera The Ultrasonic Rear Park Assist URPA system must not be disabled to use the caution symbols If URPA has been disabled and the symbols have been turned on the Rear Parking Assist Symbols Unavailable error message may disp...

Page 357: ...ded by the camera located above the license plate The camera uses a special lens The distance of the image that appears on the screen differs from the actual distance The area displayed by the camera is limited The camera does not display objects which are close to either corner of the bumper or under the bumper The area displayed on the screen can vary according to vehicle orientation or road con...

Page 358: ...the rearview mirror may turn off or not appear as expected due to one of the following conditions If this occurs the left indicator light on the mirror will flash A slow flash may indicate a loss of video signal or no video signal present during the reverse cycle A fast flash may indicate that the display has been on for the maximum allowable time during a reverse cycle or the display has reached ...

Page 359: ...to companies A list of marketers providing TOP TIER Detergent Gasoline can be found at www toptiergas com The 8th digit of the Vehicle Identification Number VIN shows the code letter or number that identifies the vehicle s engine The VIN is at the top left of the instrument panel See Vehicle Identification Number VIN on page 12 1 Vehicles that have a FlexFuel badge and a yellow fuel cap can use ei...

Page 360: ...is designed to operate on fuels that meet California specifications See the underhood emission control label If this fuel is not available in states adopting California emissions standards the vehicle will operate satisfactorily on fuels meeting federal specifications but emission control system performance might be affected The malfunction indicator lamp could turn on and the vehicle might fail a...

Page 361: ...sits from fuel injectors and intake valves GM Fuel System Treatment PLUS is the only gasoline additive recommended by General Motors It is available at your dealer Gasolines containing oxygenates such as ethers and ethanol and reformulated gasolines might be available in your area We recommend that you use these gasolines if they comply with the specifications described earlier However E85 85 etha...

Page 362: ... driveability and could cause the malfunction indicator lamp to come on To ensure quick starts in the wintertime the E85 fuel must be formulated properly for your climate according to ASTM specification D 5798 If you have trouble starting on E85 it could be because the E85 fuel is not properly formulated for your climate If this happens switching to gasoline or adding gasoline to the fuel tank can...

Page 363: ...e fuel pump island Turn off the engine when refueling Do not smoke near fuel or when refueling the vehicle Do Continued WARNING Continued not use cellular phones Keep sparks flames and smoking materials away from fuel Do not leave the fuel pump unattended when refueling the vehicle This is against the law in some places Do not re enter the vehicle while pumping fuel Keep children away from the fue...

Page 364: ... stop Then unscrew the cap all the way Be careful not to spill fuel Do not top off or overfill the tank and wait a few seconds after you have finished pumping before removing the nozzle Clean fuel from painted surfaces as soon as possible See Exterior Care on page 10 98 When replacing the fuel cap insert the tether in its hole before tightening the cap Turn the fuel cap clockwise until it clicks I...

Page 365: ...5 22 Filling a Portable Fuel Container WARNING Never fill a portable fuel container while it is in the vehicle Static electricity discharge from the container can ignite the fuel vapor You can be badly burned and the vehicle damaged if this occurs To help avoid injury to you and others Dispense fuel only into approved containers Do not fill a container while it is inside a vehicle in a vehicle s t...

Page 366: ...ere are many different laws including speed limit restrictions having to do with trailering Make sure the rig will be legal not only where you live but also where you will be driving A good source for this information can be state or provincial police Consider using a sway control See Hitches in Towing Equipment on page 9 87 Do not tow a trailer at all during the first 800 km 500 miles the new veh...

Page 367: ...rear most window open Fully open the air outlets on or under the instrument panel Adjust the Climate Control system to a setting that brings in only outside air and set the fan speed to the highest setting See Climate Control System in the Index For more information about Carbon Monoxide see Engine Exhaust on page 9 37 Towing a trailer requires a certain amount of experience The combination you ar...

Page 368: ...is so the trailer will not strike soft shoulders curbs road signs trees or other objects Avoid jerky or sudden maneuvers Signal well in advance If the trailer turn signal bulbs burn out the arrows on the instrument panel will still flash for turns It is important to check occasionally to be sure the trailer bulbs are still working Driving on Grades Reduce speed and shift to a lower gear before sta...

Page 369: ...e the regular brakes until the chocks absorb the load 4 Reapply the brake pedal Then apply the parking brake and shift into P Park 5 If the vehicle is four wheel drive and has a two speed transfer case be sure the transfer case is in a drive gear and not in N Neutral 6 Release the brake pedal WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P Park with the p...

Page 370: ...le has a hybrid engine see the Hybrid supplement for more information Do not tow a trailer during break in See New Vehicle Break In on page 9 29 for more information WARNING The driver can lose control when pulling a trailer if the correct equipment is not used or the vehicle is not driven properly For example if the trailer is too heavy the brakes may not work well or even at all The driver Conti...

Page 371: ... section carefully before pulling a trailer Weight of the Trailer How heavy can a trailer safely be It depends on how the rig is used Speed altitude road grades outside temperature and how much the vehicle is used to pull a trailer are all important It can depend on any special equipment on the vehicle and the amount of tongue weight the vehicle can carry See Weight of the Trailer Tongue later in ...

Page 372: ...0 lbs 5 3LV8 K5L HD Cooling Pkg 3 42 3 856 kg 8 500 lbs 6 350 kg 14 000 lbs 1500 Series 2WD Long Wheel Base 5 3LV8 3 08 2 313 kg 5 100 lbs 4 990 kg 11 000 lbs 5 3LV8 3 42 2 540 kg 5 600 lbs 5 216 kg 11 500 lbs 5 3LV8 K5L HD Cooling Pkg 3 42 3 674 kg 8 100 lbs 6 350 kg 14 000 lbs 1500 Series 4WD Short Wheel Base 5 3LV8 3 08 2 359 kg 5 200 lbs 4 990 kg 11 000 lbs 5 3LV8 3 42 2 586 kg 5 700 lbs 5 216...

Page 373: ...hicle and trailer including any passengers cargo equipment and conversions The GCWR for the vehicle should not be exceeded Ask your dealer for trailering information or advice or write us at our Customer Assistance Offices See Customer Assistance Offices U S and Canada on page 13 4 or Customer Assistance Offices Mexico on page 13 5 Weight of the Trailer Tongue The tongue load A of any trailer is v...

Page 374: ...1 100 lbs 2500 Weight Distributing 680 kg 1 500 lbs Do not exceed the maximum allowable tongue weight for the vehicle Choose the shortest hitch extension that will position the hitch ball closest to the vehicle This will help reduce the effect of trailer tongue weight on the rear axle Trailering may be limited by the vehicle s ability to carry tongue weight Tongue or kingpin weight cannot cause th...

Page 375: ...s not exceeding any of these ratings is to weigh the tow vehicle and trailer combination fully loaded for the trip getting individual weights for each of these items Towing Equipment Hitches The correct hitch equipment helps maintain combination control Most small to medium trailers can be towed with a weight carrying hitch which simply features a coupler latched to the hitch ball Larger trailers ...

Page 376: ...points on the bumper otherwise safety chains should be attached to holes on the trailer hitch platform Always leave just enough slack so the combination can turn Never allow safety chains to drag on the ground Trailer Brakes A loaded trailer that weighs more than 900 kg 2 000 lbs needs to have its own brake system that is adequate for the weight of the trailer Be sure to read and follow the instru...

Page 377: ...versal trailer connector is attached to a bracket on the hitch platform The seven wire harness contains the following trailer circuits Yellow Left Stop Turn Signal Dark Green Right Stop Turn Signal Brown Taillamps White Ground Light Green Back up Lamps Red Battery Feed Dark Blue Trailer Brake The fuses for these two circuits are installed in the underhood electrical center but the wires are not co...

Page 378: ...le is equipped with an ITBC the blunt cuts exist but are not connected further in the harness If an aftermarket trailer brake controller is installed the ITBC must be disconnected Do not power both ITBC and aftermarket controllers to control the trailer brakes at the same time Tow Haul Mode Pressing this button at the end of the shift lever turns on and off the tow haul mode This indicator light o...

Page 379: ...rakes This symbol is located on the Trailer Brake Control Panel on vehicles with an Integrated Trailer Brake Control System The power output to the trailer brakes is based on the amount of brake pressure being applied by the vehicle s brake system This available power output to the trailer brakes can be adjusted to a wide range of trailering situations The ITBC system is integrated with the vehicl...

Page 380: ...t are equipped with electric brakes All applicable local and federal laws and regulations are followed All electrical and mechanical connections to the trailer are made correctly The trailer s brakes are in proper working condition The trailer and vehicle are properly loaded for the towing condition The ITBC system is a factory installed item Out of factory installation of this system should not b...

Page 381: ...tton will first recall the current Trailer Gain setting After the Trailer Brake Display Page is displayed each press and release of the gain buttons will then cause the Trailer Gain setting to change Activating the Manual Trailer Brake Apply lever Connecting a trailer equipped with electric trailer brakes All DIC warning and service messages must first be acknowledged by the driver by pressing the...

Page 382: ...ake Apply The Manual Trailer Brake Apply Lever is located on the Trailer Brake Control Panel and is used to apply the trailer s electric brakes independent of the vehicle s brakes This lever is used in the Trailer Gain Adjustment Procedure to properly adjust the power output to the trailer brakes Sliding the lever to the left will apply only the trailer brakes The power output to the trailer is in...

Page 383: ...akes will not clear the six dashed lines 4 Adjust the Trailer Gain by using the gain adjustment buttons on the Trailer Brake Control Panel 5 Drive the vehicle with the trailer attached on a level road surface representative of the towing condition and free of traffic at about 32 to 40 km h 20 to 25 mph and fully apply the Manual Trailer Brake Apply lever Adjusting trailer gain at speeds lower than...

Page 384: ...vehicle is moving this message will continue until the ignition is turned off This message will also turn off if the driver acknowledges this message off or if the trailer harness is re connected 2 There is an electrical fault in the wiring to the electric trailer brakes This message will continue as long as there is an electrical fault in the trailer wiring This message will also turn off if the ...

Page 385: ...amage would not be covered by the vehicle s warranty Some add on electrical equipment can keep other components from working as they should Add on equipment can drain the vehicle s 12 volt battery even if the vehicle is not operating The vehicle has an airbag system Before attempting to add anything electrical to the vehicle see Servicing the Airbag Equipped Vehicle on page 3 54 and Adding Equipme...

Page 386: ...xceed the axle rating for each For the front axle if more cargo or passengers must be carried appropriate counter ballast must be installed rear of the rear axle Counter ballast must be properly secured so it will not move during driving Follow the snow plow manufacturer s recommendations regarding rear ballast Rear ballast may be required to ensure a proper front and rear weight distribution rati...

Page 387: ... Tire label as shown United States Canada In order to calculate the amount of weight any front accessory such as a snow plow is adding to the front axle use the following formula W x A W B W B Weight the accessory is adding to the front axle Where W Weight of added accessory A Distance that the accessory is in front of the front axle W B Vehicle Wheelbase I n f o r ma t i o nP r o v i d e db y ...

Page 388: ...ront However the front GAWR rear GAWR and the Gross Vehicle Weight Rating GVWR must never be exceeded WARNING On some vehicles that have certain front mounted equipment such as a snow plow it may be possible to load the front axle to the front gross axle weight rating GAWR but not have enough weight on the rear axle to have proper braking performance If your brakes can not work properly you could ...

Page 389: ...tal weight go to a weigh station and weigh your vehicle Your dealer can also help you with this The total vehicle reserve capacity for your vehicle can be found in the lower right corner of the Certification Tire label as shown previously See your dealer for additional advice and information about using a snow plow on your vehicle Also see Vehicle Load Limits on page 9 23 Emergency Roof Lamp Provi...

Page 390: ...Black plate 102 1 Chevrolet Tahoe Suburban Owner Manual 2011 9 102 Driving and Operating 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 391: ... 27 Battery 10 29 Four Wheel Drive 10 29 Front Axle 10 30 Rear Axle 10 31 Starter Switch Check 10 32 Automatic Transmission Shift Lock Control Function Check 10 33 Ignition Transmission Lock Check 10 33 Park Brake and P Park Mechanism Check 10 34 Wiper Blade Replacement 10 34 Glass Replacement 10 35 Headlamp Aiming Headlamp Aiming 10 36 Bulb Replacement Bulb Replacement 10 38 Halogen Bulbs 10 38 T...

Page 392: ...Replacement 10 69 Tire Chains 10 70 If a Tire Goes Flat 10 71 Tire Changing 10 73 Secondary Latch System 10 85 Full Size Spare Tire 10 88 Jump Starting Jump Starting 10 88 Towing Towing the Vehicle 10 93 Recreational Vehicle Towing 10 93 Appearance Care Exterior Care 10 98 Interior Care 10 102 Floor Mats 10 105 General Information For service and parts needs visit your dealer You will receive genu...

Page 393: ...e materials Special handling may be necessary For additional information see www dtsc ca gov hazardouswaste perchlorate Accessories and Modifications Adding non dealer accessories to the vehicle can affect vehicle performance and safety including such things as airbags braking stability ride and handling emissions systems aerodynamics durability and electronic systems like antilock brakes traction...

Page 394: ...e information WARNING You can be injured and the vehicle could be damaged if you try to do service work on a vehicle without knowing enough about it Be sure you have sufficient knowledge experience the proper replacement parts and tools before attempting any vehicle maintenance task Continued WARNING Continued Be sure to use the proper nuts bolts and other fasteners English and metric fasteners ca...

Page 395: ...ll the handle with this symbol on it It is located inside the vehicle to the lower left of the steering wheel 2 Then go to the front of the vehicle and locate the secondary hood release near the center of the grille 3 Push the secondary hood release to the right 4 Lift the hood Before closing the hood be sure all the filler caps are on properly Then bring the hood from full open to within 152 mm 6...

Page 396: ...Black plate 6 1 Chevrolet Tahoe Suburban Owner Manual 2011 10 6 Vehicle Care Engine Compartment Overview 5 3 L V8 Engine Shown 6 0 L V8 Engine Similar I n f o r ma t i o nP r o v i d e db y ...

Page 397: ...eering Fluid on page 10 24 K Brake Master Cylinder Reservoir See Brake Fluid under Brake Fluid on page 10 27 L Engine Compartment Fuse Block on page 10 41 M Windshield Washer Fluid Reservoir See Adding Washer Fluid under Washer Fluid on page 10 25 If the vehicle is a hybrid see the hybrid supplement for more information Engine Oil To ensure proper engine performance and long life careful attention...

Page 398: ...the oil is below the cross hatched area at the tip of the dipstick add one liter quart of the recommended oil and then recheck the level See Selecting the Right Engine Oil for an explanation of what kind of oil to use For engine oil crankcase capacity see Capacities and Specifications on page 12 2 Notice Do not add too much oil Oil levels above or below the acceptable operating range shown on the ...

Page 399: ...Engine oils approved to the dexos specification will show the dexos symbol on the container Failure to use the recommended engine oil or equivalent can result in engine damage not covered by the vehicle warranty If you are unsure whether your oil is approved to the dexos specification ask your service provider Use of Substitute Engine Oils if dexos is unavailable In the event that dexos approved e...

Page 400: ...formance and engine protection Engine oil system flushes are not recommended and could cause engine damage not covered by the vehicle warranty What to Do with Used Oil Used engine oil contains certain elements that can be unhealthy for your skin and could even cause cancer Do not let used oil stay on your skin for very long Clean your skin and nails with soap and water or a good hand cleaner Wash ...

Page 401: ...be reset For vehicles without the CHANGE ENGINE OIL SOON message an oil change is needed when the OIL LIFE REMAINING percentage is near 0 Your dealer has trained service people who will perform this work and reset the system It is also important to check the oil regularly over the course of an oil drain interval and keep it at the proper level If the system is ever reset accidentally the oil must ...

Page 402: ... there is a large leak then it may be necessary to have the vehicle towed to a dealer service department and have it repaired before driving the vehicle further Notice Use of the incorrect automatic transmission fluid may damage the vehicle and the damages may not be covered by the vehicle s warranty Always use the automatic transmission fluid listed in Recommended Fluids and Lubricants on page 11...

Page 403: ...ate transmission fluid temperature is reached Cold Check Procedure Use this procedure only as a reference to determine if the transmission has enough fluid to be operated safely until a hot check procedure can be made The hot check procedure is the most accurate method to check the fluid level Perform the hot check procedure at the first opportunity Use this cold check procedure to check fluid lev...

Page 404: ...uid temperature is between 71 C and 93 C 160 F and 200 F The hot check is the most accurate method to check the fluid level The hot check should be performed at the first opportunity in order to verify the cold check The fluid level rises as fluid temperature increases so it is important to ensure the transmission temperature is within range 1 Locate the transmission dipstick at the rear of the en...

Page 405: ...ncy repeatable readings is important to maintaining proper fluid level If readings are still inconsistent contact the dealer Engine Air Cleaner Filter See Engine Compartment Overview on page 10 6 for the location of the engine air cleaner filter Inspect the air cleaner filter at the scheduled maintenance intervals and replace it at the first oil change after each 80 000 km 50 000 mile interval See...

Page 406: ...aner filter sealing surfaces and the housing 5 Inspect or replace the engine air cleaner filter 6 Reinstall the cover and tighten the screws WARNING Operating the engine with the air cleaner filter off can cause you or others to be burned The air cleaner not only cleans the air it helps to stop flames if the engine backfires Use caution when working on the engine and do not drive with the air clea...

Page 407: ...n engine fire and you could be burned Get any leak fixed before you drive the vehicle Notice Using coolant other than DEX COOL can cause premature engine heater core or radiator corrosion In addition the engine coolant could require changing sooner at 50 000 km 30 000 miles or 24 months whichever occurs first Any repairs would not be covered by the vehicle warranty Always use DEX COOL silicate fre...

Page 408: ...ts Helps keep the proper engine temperature Notice If an improper coolant mixture is used the engine could overheat and be badly damaged The repair cost would not be covered by the vehicle warranty Too much water in the mixture can freeze and crack the engine radiator heater core and other parts Notice If extra inhibitors and or additives are used in the vehicle s cooling system the vehicle could ...

Page 409: ... hot engine Notice This vehicle has a specific coolant fill procedure Failure to follow this procedure could cause the engine to overheat and be severely damaged WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury Keep hands clothing and tools away from any underhood electric fan WARNING Steam and scalding liquids from a hot c...

Page 410: ...r that to stop A hiss means there is still some pressure left 2 Keep turning the pressure cap slowly and remove it 3 Fill the coolant surge tank with the proper mixture to the FULL COLD mark 4 With the coolant surge tank pressure cap off start the engine and let it run until the upper radiator hose can be felt getting hot Watch out for the engine cooling fan By this time the coolant level inside t...

Page 411: ...Engine Power Messages on page 5 42 If the decision is made not to lift the hood when this warning appears but instead get service help right away See Roadside Assistance Program U S and Canada on page 13 7 or Roadside Assistance Program Mexico on page 13 10 If the decision is made to lift the hood make sure the vehicle is parked on a level surface Then check to see if the engine cooling fans are r...

Page 412: ...riving to a safe place in an emergency If No Steam Is Coming from the Engine Compartment The ENGINE OVERHEATED STOP ENGINE or the ENGINE OVERHEATED IDLE ENGINE message along with a low coolant condition can indicate a serious problem If an engine overheat warning is displayed but no steam can be seen or heard the problem may not be too serious Sometimes the engine can get a little too hot when the...

Page 413: ... an emergency Driving extended distances and or towing a trailer in the overheat protection mode should be avoided Notice After driving in the overheated engine protection operating mode to avoid engine damage allow the engine to cool before attempting any repair The engine oil will be severely degraded Repair the cause of coolant loss change the oil and reset the oil life system See Engine Oil on...

Page 414: ...plement for more information See Engine Compartment Overview on page 10 6 for reservoir location When to Check Power Steering Fluid It is not necessary to regularly check power steering fluid unless there is a leak suspected in the system or an unusual noise is heard A fluid loss in this system could indicate a problem Have the system inspected and repaired How to Check Power Steering Fluid To che...

Page 415: ...ssage is displayed for 15 seconds at the start of each ignition cycle When the WASHER FLUID LOW ADD FLUID message displays washer fluid will need to be added to the windshield washer fluid reservoir Open the cap with the washer symbol on it Add washer fluid until the tank is full See Engine Compartment Overview on page 10 6 for reservoir location Notice When using concentrated washer fluid follow ...

Page 416: ... nuts in the proper sequence to torque specifications in Capacities and Specifications on page 12 2 Brake linings should always be replaced as complete axle sets Brake Pedal Travel See your dealer if the brake pedal does not return to normal height or if there is a rapid increase in pedal travel This could be a sign that brake service might be required Brake Adjustment Every time the brakes are ap...

Page 417: ...rk well Do not top off the brake fluid Adding fluid does not correct a leak If fluid is added when the linings are worn there will be too much fluid when new brake linings are installed Add or remove brake fluid as necessary only when work is done on the brake hydraulic system WARNING If too much brake fluid is added it can spill on the engine and burn if the engine is hot enough You or others cou...

Page 418: ...oir cap and the area around the cap before removing it This helps keep dirt from entering the reservoir WARNING With the wrong kind of fluid in the brake hydraulic system the brakes might not work well This could cause a crash Always use the proper brake fluid Notice Using the wrong fluid can badly damage brake hydraulic system parts For example just a few drops of mineral based oil such as engine...

Page 419: ...cancer and reproductive harm Wash hands after handling Vehicle Storage WARNING Batteries have acid that can burn you and gas that can explode You can be badly hurt if you are not careful See Jump Starting on page 10 88 for tips on working around a battery without getting hurt Infrequent Usage Remove the black negative cable from the battery to keep the battery from running down Extended Storage Re...

Page 420: ... When to Change Lubricant Refer to Scheduled Maintenance on page 11 3 to determine how often to change the lubricant What to Use Refer to Recommended Fluids and Lubricants on page 11 7 to determine what kind of lubricant to use Front Axle When to Check and Change Lubricant It is not necessary to regularly check front axle fluid unless a leak is suspected or an unusual noise is heard A fluid loss c...

Page 421: ...e is heard A fluid loss could indicate a problem Have it inspected and repaired All axle assemblies are filled by volume of fluid during production They are not filled to reach a certain level When checking the fluid level on any axle variations in the readings can be caused by factory fill differences between the minimum and the maximum fluid volume Also if a vehicle has just been driven before c...

Page 422: ...ach the proper level For the 2500 series the proper level is from 0 mm to 13 mm 0 in to 1 2 in below the bottom of the fill plug hole located at the front of the axle Add only enough fluid to reach the proper level Starter Switch Check WARNING When you are doing this inspection the vehicle could move suddenly If the vehicle moves you or others could be injured 1 Before starting this check be sure ...

Page 423: ...ound the vehicle It should be parked on a level surface 2 Firmly apply the parking brake See Parking Brake on page 9 54 Be ready to apply the regular brake immediately if the vehicle begins to move 3 With the engine off turn the ignition on but do not start the engine Without applying the regular brake try to move the shift lever out of P Park with normal effort If the shift lever moves out of P P...

Page 424: ...nd the transmission in N Neutral slowly remove foot pressure from the regular brake pedal Do this until the vehicle is held by the parking brake only To check the P Park mechanism s holding ability With the engine running shift to P Park Then release the parking brake followed by the regular brake Contact your dealer if service is required Wiper Blade Replacement Windshield wiper blades should be ...

Page 425: ...Pull the wiper blade assembly away from the backglass The backglass wiper blade will not lock in a vertical position so care should be used when pulling it away from the vehicle 3 Turn the wiper blade assembly and pull it off of the wiper arm Hold the wiper arm in position and push the blade away from the wiper arm 4 Replace the wiper blade 5 Return the wiper blade assembly to the park rest positi...

Page 426: ...o the headlamps are 7 6 m 25 ft from a light colored wall Have all four tires on a level surface which is level all the way to the wall Be placed so it is perpendicular to the wall Not have any snow ice or mud on it Be fully assembled and all other work stopped while headlamp aiming is being performed Be loaded with a full tank of fuel and one person or 75 kg 160 lbs sitting on the driver seat Hav...

Page 427: ...ause damage to the headlamp 6 Turn on the low beam headlamps and place a piece of cardboard or equivalent in front of the headlamp not being adjusted This allows only the beam of light from the headlamp being adjusted to be seen on the flat surface 7 Locate the vertical headlamp aiming screws which are under the hood near each headlamp assembly The adjustment screw can be turned with an E8 Torx so...

Page 428: ...eplacement bulbs see Replacement Bulbs on page 10 40 For any bulb changing procedure not listed in this section contact your dealer Halogen Bulbs WARNING Halogen bulbs have pressurized gas inside and can burst if you drop or scratch the bulb You or others could be injured Be sure to read and follow the instructions on the bulb package Taillamps Turn Signal Stoplamps and Back Up Lamps If the vehicl...

Page 429: ... Press a new bulb into the bulb socket and install the socket into the taillamp assembly by turning it clockwise 7 Reinstall the taillamp assembly When reinstalling make sure to line up the pins on the taillamp assembly with the vehicle If this is not done the taillamp assembly will not be able to be installed correctly License Plate Lamp 1 Remove the two screws holding each of the license plate l...

Page 430: ...it breaker opens and closes protecting the circuit until the current load returns to normal or the problem is fixed This greatly reduces the chance of circuit overload and fire caused by electrical problems Fuses and circuit breakers protect the following in the vehicle Headlamp Wiring Windshield Wiper Motor Power Windows and Other Power Accessories Replace a bad fuse with a new one of the identic...

Page 431: ...by electrical problems Look at the silver colored band inside the fuse If the band is broken or melted replace the fuse Be sure you replace a bad fuse with a new one of the identical size and rating If you ever have a problem on the road and don t have a spare fuse you can borrow one that has the same amperage Just pick some feature of your vehicle that you can get along without like the radio or ...

Page 432: ...Black plate 42 1 Chevrolet Tahoe Suburban Owner Manual 2011 10 42 Vehicle Care I n f o r ma t i o nP r o v i d e db y ...

Page 433: ...er Fuses Usage 8 Oxygen Sensors 9 Antilock Brakes System 2 10 Trailer Back up Lamps 11 Driver Side Low Beam Headlamp 12 Engine Control Module Battery 13 Fuel Injectors Ignition Coils Right Side 14 Transmission Control Module Battery 15 Vehicle Back up Lamps 16 Passenger Side Low Beam Headlamp Fuses Usage 17 Air Conditioning Compressor 18 Oxygen Sensors 19 Transmission Controls Ignition 20 Fuel Pum...

Page 434: ...ttery 38 Electric Adjustable Pedals 39 Climate Controls Battery 40 Airbag System Ignition 41 Amplifier 42 Audio System 43 Miscellaneous Ignition Cruise Control 44 Liftgate Release 45 Airbag System Battery 46 Instrument Panel Cluster Fuses Usage 47 Not Used 48 Auxiliary Climate Control Ignition 49 Center High Mounted Stoplamp CHMSL 50 Rear Defogger 51 Heated Mirrors 52 SEO B1 Upfitter Usage Battery...

Page 435: ...67 Transfer Case J Case Fuses Usage 68 Stud 1 Trailer Connector Battery Power 69 Mid Bussed Electrical Center 1 70 Climate Control Blower 71 Power Liftgate Module 72 Left Bussed Electrical Center 2 Relays Usage FAN HI Cooling Fan High Speed FAN LO Cooling Fan Low Speed FAN CNTRL Cooling Fan Control HDLP LO HID Low Beam Headlamp Relays Usage FOG LAMP Front Fog Lamps A C CMPRSR Air Conditioning Comp...

Page 436: ...ent panel Pull off the cover to access the fuse block The vehicle may not be equipped with all of the fuses relays and features shown Fuses Usage 1 Rear Seats 2 Rear Accessory Power Outlet 3 Steering Wheel Controls Backlight Fuses Usage 4 Driver Door Module 5 Dome Lamps Driver Side Turn Signal 6 Driver Side Turn Signal Stoplamp 7 Instrument Panel Back Lighting I n f o r ma t i o nP r o v i d e db ...

Page 437: ...y Power Outlets 17 Interior Lamps 18 Power Door Lock 1 Unlock Feature Fuses Usage 19 Rear Seat Entertainment 20 Ultrasonic Rear Parking Assist Power Liftgate 21 Power Door Lock 1 Lock Feature 22 Driver Information Center DIC 23 Rear Wiper 24 Cooled Seats 25 Driver Seat Module Remote Keyless Entry System 26 Driver Power Door Lock Unlock Feature Circuit Breaker Usage LT DR Driver Side Power Window C...

Page 438: ...y Harness Connector 2 BODY 1 Body Harness Connector 1 BODY 3 Body Harness Connector 3 HEADLINER 3 Headliner Harness Connector 3 HEADLINER 2 Headliner Harness Connector 2 HEADLINER 1 Headliner Harness Connector 1 SEO UPFITTER Special Equipment Option Upfitter Harness Connector Circuit Breaker Usage CB1 Passenger Side Power Window Circuit Breaker CB2 Passenger Seat Circuit Breaker CB3 Driver Seat Ci...

Page 439: ...anger as overloaded tires The resulting crash could cause serious injury Check all tires frequently to maintain the recommended pressure Tire pressure should be checked when your tires are cold Over inflated tires are more likely to be cut punctured or broken by a sudden impact such as when you hit a pothole Keep tires at the recommended pressure Worn or old tires can cause a crash If your tread i...

Page 440: ... into contact with road hazards like potholes or sharp edged objects or when sliding into a curb The vehicle warranty does not cover this type of damage Keep tires set to the correct inflation pressure and when possible avoid contact with curbs potholes and other road hazards Tire Sidewall Labeling Useful information about a tire is molded into the sidewall The following illustrations are examples...

Page 441: ...o both sides of the tire although only one side may have the date of manufacture E Tire Ply Material The type of cord and number of plies in the sidewall and under the tread F Uniform Tire Quality Grading UTQG Tire manufacturers are required to grade tires based on three performance factors treadwear traction and temperature resistance For more information see Uniform Tire Quality Grading on page ...

Page 442: ...er TIN The letters and numbers following DOT code are the Tire Identification Number TIN The TIN shows the manufacturer and plant code tire size and date the tire was manufactured The TIN is molded onto both sides of the tire although only one side may have the date of manufacture F Tire Ply Material The type of cord and number of plies in the sidewall and under the tread G Single Tire Maximum Loa...

Page 443: ... load carrying capacity a tire is certified to carry The speed rating is the maximum speed a tire is certified to carry a load Light Truck LT Metric Tire A Light Truck LT Metric Tire The United States version of a metric tire sizing system The letters LT as the first two characters in the tire size means a light truck tire engineered to standards set by the U S Tire and Rim Association B Tire Widt...

Page 444: ...optional accessories are automatic transmission power steering power brakes power windows power seats and air conditioning Aspect Ratio The relationship of a tire s height to its width Belt A rubber coated layer of cords that is located between the plies and the tread Cords may be made from steel or other reinforcing materials Bead The tire bead contains steel wires wrapped by steel cords that hol...

Page 445: ...trucks and some multipurpose passenger vehicles Load Index An assigned number ranging from 1 to 279 that corresponds to the load carrying capacity of a tire Maximum Inflation Pressure The maximum air pressure to which a cold tire can be inflated The maximum air pressure is molded onto the sidewall Maximum Load Rating The load rating for a tire at the maximum permissible inflation pressure for that...

Page 446: ...een the tire and the road surface The amount of grip provided Tread The portion of a tire that comes into contact with the road Treadwear Indicators Narrow bands sometimes called wear bars that show across the tread of a tire when only 1 6 mm 1 16 inch of tread remains See When It Is Time for New Tires on page 10 65 UTQGS Uniform Tire Quality Grading Standards A tire information system that provid...

Page 447: ...ature or irregular wear Poor handling Reduced fuel economy If your tires have too much air over inflation you can get the following Unusual wear Poor handling Rough ride Needless damage from road hazards A vehicle specific Tire and Loading Information label is attached to your vehicle This label shows your vehicle s original equipment tires and the correct inflation pressures for your tires when t...

Page 448: ...no further adjustment is necessary If the pressure is low add air until you reach the recommended amount If you overfill the tire release air by pushing on the metal stem in the center of the tire valve Recheck the tire pressure with the tire gauge Be sure to put the valve caps back on the valve stems They help prevent leaks by keeping out dirt and moisture Tire Pressure Monitor System The Tire Pr...

Page 449: ...hen the system is not operating properly The TPMS malfunction indicator is combined with the low tire pressure telltale When the system detects a malfunction the telltale will flash for approximately one minute and then remain continuously illuminated This sequence will continue upon subsequent vehicle start ups as long as the malfunction exists When the malfunction indicator is illuminated the sy...

Page 450: ...ck the pressure in a specific tire appears on the Driver Information Center DIC display The low tire pressure warning light and the DIC warning message come on at each ignition cycle until the tires are inflated to the correct inflation pressure Using the DIC tire pressure levels can be viewed by the driver For additional information and details about the DIC operation and displays see Driver Info...

Page 451: ...essage come on at each ignition cycle until the problem is corrected Some of the conditions that can cause the malfunction light and DIC message to come on are One of the road tires has been replaced with the spare tire The spare tire does not have a TPMS sensor The TPMS malfunction light and DIC message should go off once you re install the road tire containing the TPMS sensor The TPMS sensor mat...

Page 452: ...e s sidewall To decrease air pressure out of a tire you can use the pointed end of the valve cap a pencil style air pressure gauge or a key You have two minutes to match the first tire wheel position and five minutes overall to match all four tire wheel positions If it takes longer than two minutes to match the first tire and wheel or more than five minutes to match all four tire and wheel positio...

Page 453: ...u regularly inspect your vehicle s tires including the spare tire if the vehicle has one for signs of wear or damage at least once a month Always remove the tires if any of the following statements are true You can see the indicators at three or more places around the tire You can see cord or fabric showing through the tire s rubber The tread or sidewall is cracked cut or snagged deep enough to sh...

Page 454: ...nitor Operation on page 10 60 Make certain that all wheel nuts are properly tightened See Wheel Nut Torque under Capacities and Specifications on page 12 2 WARNING Rust or dirt on a wheel or on the parts to which it is fastened can make wheel nuts become loose after time The wheel could come off and cause an accident When Continued WARNING Continued changing a wheel remove any rust or dirt from pl...

Page 455: ... tire manufacturer for more information on when tires should be replaced Vehicle Storage Tires age when stored normally mounted on a parked vehicle Park a vehicle that will be stored for at least a month in a cool dry clean area away from direct sunlight to slow aging This area should be free of grease gasoline or other substances that can deteriorate rubber Parking for an extended period can caus...

Page 456: ... Rotation on page 10 63 for information on proper tire rotation WARNING Tires could explode during improper service You or others could be injured or killed if you attempt to mount or dismount a tire Only your dealer or an authorized tire service center should mount and dismount the tires WARNING Mixing tires could cause you to lose control while driving If you mix tires of different sizes brands ...

Page 457: ... and Loading Information label See Vehicle Load Limits on page 9 23 for more information about the Tire and Loading Information label and its location on your vehicle Different Size Tires and Wheels If you add wheels or tires that are a different size than your original equipment wheels and tires this could affect the way your vehicle performs including its braking ride and handling characteristic...

Page 458: ...espect to these grades they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria TPC standards All Passenger Car Tires Must Conform to Federal Safety Requirements In Addition To These Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government te...

Page 459: ...loaded Excessive speed underinflation or excessive loading either separately or in combination can cause heat buildup and possible tire failure Wheel Alignment and Tire Balance The tires and wheels on the vehicle were aligned and balanced carefully at the factory to give the longest tire life and best overall performance Adjustments to wheel alignment and tire balancing will not be necessary on a ...

Page 460: ...ometer calibration headlamp aim bumper height vehicle ground clearance and tire or tire chain clearance to the body and chassis See If a Tire Goes Flat on page 10 71 for more information Used Replacement Wheels WARNING Putting a used wheel on the vehicle is dangerous You cannot know how it has been used or how far it has been driven It could fail suddenly and cause a crash If you have to replace a...

Page 461: ...ions If you can hear the chains contacting your vehicle stop and retighten them If the contact continues slow down until it stops Driving too fast or spinning the wheels with chains on will damage your vehicle If a Tire Goes Flat It is unusual for a tire to blowout while you are driving especially if you maintain your vehicle s tires properly If air goes out of a tire it is much more likely to lea...

Page 462: ... changing a flat tire If it is used for anything else you or others could be badly injured or killed if the vehicle slips off the jack If a jack is provided with the vehicle only use it for changing a flat tire If your vehicle is a hybrid see the hybrid supplement for more information If a tire goes flat avoid further tire and wheel damage by driving slowly to a level place well off the road if po...

Page 463: ...vehicle has a flat tire B use the following example as a guide to assist you in the placement of wheel blocks A A Wheel Block B Flat Tire The following information explains how to use the jack and change a tire Tire Changing Removing the Spare Tire and Tools The equipment you will need to change a flat tire is stored under the storage tray which is located on the driver side trim panel over the re...

Page 464: ...el block retainer by turning the wing nut C counterclockwise The tools you will be using include the following A Jack B Wheel Blocks C Jack Handle D Jack Handle Extensions E Wheel Wrench To access the spare tire refer to the following graphics and instructions A Hoist Assembly B Hoist Shaft C Hoist Shaft Access Cover Hole D Jack Handle Extensions E Wheel Wrench F Hoist Cable G Tire Wheel Retainer ...

Page 465: ...f the extension J through the hole in the rear bumper I hoist shaft access hole Be sure the hoist end J of the extension D connects to the hoist shaft B The ribbed square end of the extension is used to lower the spare tire 5 Turn the wheel wrench E counterclockwise to lower the spare tire H to the ground Continue to turn the wheel wrench until the spare tire can be pulled out from under the vehic...

Page 466: ... toward the vehicle with some slack in the cable to access the tire wheel retainer Separate the retainer from the guide pin by sliding the retainer up the pin while pressing down on the latch Once the retainer is separated from the guide pin tilt the retainer and pull it through the center of the wheel along with the cable and latch 8 Put the spare tire near the flat tire I n f o r ma t i o nP r o...

Page 467: ...he slot on the wheel and gently pry the cap out If the wheel has a bolt on hub cap loosen the plastic nut caps by turning the wheel wrench counterclockwise The plastic nut caps will be retained in the hub cap after it is removed from the wheel 3 Use the wheel wrench to loosen all the wheel nuts Turn the wheel wrench counterclockwise to loosen the wheel nuts Do not remove the wheel nuts yet Jacking...

Page 468: ...e and only one jack handle extension Attach the wheel wrench to the jack handle extension Attach the jack handle to the jack A Position the jack on the frame behind the flat tire where the frame sections overlap Turn the wheel wrench clockwise to raise the vehicle Raise the vehicle far enough off the ground so there is enough room for the spare tire to clear the ground Rear Position 1500 Models I ...

Page 469: ...se the vehicle far enough off the ground so there is enough room for the spare tire to clear the ground WARNING Getting under a vehicle when it is jacked up is dangerous If the vehicle slips off the jack you could be badly injured or killed Never get under a vehicle when it is supported only by a jack WARNING Raising your vehicle with the jack improperly positioned can damage the vehicle and even ...

Page 470: ...a scraper or wire brush later if needed to get all the rust or dirt off See If a Tire Goes Flat on page 10 71 8 Put the wheel nuts back on with the rounded end of the nuts toward the wheel after mounting the spare tire WARNING Never use oil or grease on bolts or nuts because the nuts might come loose The vehicle s wheel could fall off causing a crash 9 Tighten each wheel nut by hand Then use the w...

Page 471: ... can lead to brake pulsation and rotor damage To avoid expensive brake repairs evenly tighten the wheel nuts in the proper sequence and to the proper torque specification See Capacities and Specifications on page 12 2 for the wheel nut torque specification When you reinstall the regular wheel and tire you must also reinstall either the center cap or the bolt on hub cap depending on which your vehi...

Page 472: ... can damage the wheel Always stow the wheel with the valve stem pointing down and have the wheel tire repaired as soon as possible Store the tire under the rear of the vehicle in the spare tire carrier Refer to the following graphics and instructions to help you A Hoist Assembly B Hoist Shaft C Hoist Shaft Access Cover Hole D Jack Handle Extensions E Wheel Wrench F Hoist Cable G Tire Wheel Retaine...

Page 473: ...ross the underside of the wheel 3 Assemble the two jack handle extensions D and wheel wrench E as shown 4 Insert the open end of the extension J through the hole in the rear bumper I hoist shaft access hole 5 Raise the tire part way upward Make sure the retainer is seated in the wheel opening 6 Raise the tire fully against the underside of the vehicle by turning the wheel wrench clockwise until yo...

Page 474: ... Jack F Wing Nut Retaining Wheel Blocks G Jack Knob 1 Return the tools wheel wrench jack handle and jack handle extensions to the tool bag B 2 Assemble wheel blocks A and jack E together with the wing nut F 3 Position the jack E and wheel blocks A in the driver side trim panel over the wheelhouse 4 Turn the jack knob G clockwise until the jack is secured tight in the mounting bracket Be sure to po...

Page 475: ...t or Spare Tire and Tools under Tire Changing on page 10 73 WARNING Before beginning this procedure read all the instructions Failure to read and follow the instructions could damage the hoist assembly and you and others could get hurt Read and follow the instructions listed next To release the spare tire from the secondary latch 1 Check under the vehicle to see if the cable end is visible If the ...

Page 476: ...ing on page 10 73 5 If the spare does not lower turn the wrench counterclockwise until approximately 15 cm 6 in of cable is exposed 6 Stand the wheel blocks on their shortest ends with the backs facing each other 7 Place the bottom edge of the jack A on the wheel blocks B separating them so that the jack is balanced securely 8 Attach the jack handle extension and wheel wrench to the jack and place...

Page 477: ...er side of you as you pull the jack out from under the spare 13 Disconnect the jack handle from the jack and carefully remove the jack Use one hand to push against the spare while firmly pulling the jack out from under the spare tire with the other hand If the spare tire is hanging from the cable insert the hoist end of extension and wheel wrench into the hoist shaft hole in the bumper and turn th...

Page 478: ...all right to drive on it If your vehicle has four wheel drive and the different size spare tire is installed keep the vehicle in two wheel drive After installing the spare tire on your vehicle you should stop as soon as possible and make sure the spare tire is correctly inflated Have the damaged or flat road tire repaired or replaced as soon as you can and installed back onto your vehicle This way...

Page 479: ...ehicles rolling set the parking brake firmly on both vehicles involved in the jump start procedure Put the automatic transmission in P Park or a manual transmission in N Neutral before setting the parking brake If the vehicle has a four wheel drive transfer case with a N Neutral position be sure the transfer case is in a drive gear not in N Neutral Notice If you leave the radio or other accessorie...

Page 480: ...derhood electric fan WARNING Using an open flame near a battery can cause battery gas to explode People have been hurt doing this and some have been blinded Use a flashlight if you need more light Be sure the battery has enough water You do not need to add water to the battery installed in your new vehicle But if a battery has filler caps be sure the right amount of fluid is there If it is low Con...

Page 481: ...s 6 Connect the red positive cable to the positive terminal of the vehicle with the dead battery Use a remote positive terminal if the vehicle has one 7 Do not let the other end touch metal Connect it to the positive terminal of the good battery Use a remote positive terminal if the vehicle has one 8 Now connect the black negative cable to the negative terminal of the good battery Use a remote neg...

Page 482: ... or other metal Jumper Cable Removal A Heavy Unpainted Metal Engine Part or Remote Negative Terminal B Good Battery or Remote Positive and Remote Negative Terminals C Dead Battery or Remote Positive Terminal To disconnect the jumper cables from both vehicles do the following 1 Disconnect the black negative cable from the vehicle that had the bad battery 2 Disconnect the black negative cable from t...

Page 483: ...l vehicle towing means towing the vehicle behind another vehicle such as behind a motor home The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing Dinghy towing is towing the vehicle with all four wheels on the ground Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly Here are some important...

Page 484: ...ld not be towed with all four wheels on the ground Two wheel drive transmissions have no provisions for internal lubrication while being towed Four wheel drive vehicles with a single speed automatic transfer case have no neutral position and will spin the transmission when the rear wheels turn Four Wheel Drive Vehicles with a Two Speed Automatic Transfer Case Use the following procedure to dinghy ...

Page 485: ... for the proper procedure to take the vehicle out of the Neutral position Dolly Towing Front Towing Front Wheels Off the Ground Two Wheel Drive Vehicles and Four Wheel Drive Vehicles with a Single Speed Automatic Transfer Case Notice If a two wheel drive vehicle or a four wheel drive vehicle with a single speed automatic transfer case is towed with the rear wheels on the ground the transmission co...

Page 486: ...o P Park 4 Firmly set the parking brake WARNING Shifting a four wheel drive vehicle s transfer case into N Neutral can cause the vehicle to roll even if the transmission is in P Park The driver or others could be injured Make sure the parking brake is firmly set before the transfer case is shifted to N Neutral 5 Use an adequate clamping device designed for towing to ensure that the front wheels ar...

Page 487: ...ons 6 Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position 7 For four wheel drive vehicles with a single speed automatic transfer case turn the transfer case knob to the Two Wheel High position 8 Turn the ignition to LOCK OFF Four Wheel Drive Vehicles with a Two Speed Automatic Transfer Case Use the following procedure to dolly t...

Page 488: ...and Lubricants on page 11 7 Washing the Vehicle The best way to preserve the vehicle s finish is to keep it clean by washing it often Notice Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle Check the cleaning product label If it states that it should not be used on plastic parts do not use it on the vehicle or damage may occur and it would not be covered ...

Page 489: ...t finish may damage it Use only non abrasive waxes and polishes that are made for a basecoat clearcoat paint finish on the vehicle Foreign materials such as calcium chloride and other salts ice melting agents road oil and tar tree sap bird droppings chemicals from industrial chimneys etc can damage the vehicle s finish if they remain on painted surfaces Wash the vehicle as soon as possible If nece...

Page 490: ...only approved cleaners on aluminum or chrome plated wheels Keep the wheels clean using a soft clean cloth with mild soap and water Rinse with clean water After rinsing thoroughly dry with a soft clean towel A wax may then be applied Notice Using chrome polish on aluminum wheels could damage the wheels The repairs would not be covered by the vehicle warranty Use chrome polish on chrome wheels only ...

Page 491: ...damage can be corrected in your dealer s body and paint shop Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody If these are not removed corrosion and rust can develop on the underbody parts such as fuel lines frame floor pan and exhaust system even though they have corrosion protection At least every spring flush these materials from the un...

Page 492: ...ectly to the cleaning cloth Notice Using abrasive cleaners when cleaning glass surfaces on the vehicle could scratch the glass and or cause damage to the rear window defogger When cleaning the glass on the vehicle use only a soft cloth and glass cleaner Many cleaners contain solvents that may become concentrated in the vehicle s breathing space Before using cleaners read and adhere to all safety i...

Page 493: ...oth each time it becomes soiled 4 Continue to gently rub the soiled area until the cleaning cloth remains clean 5 If the soil is not completely removed use a mild soap solution and repeat the cleaning process that was used with plain water If any of the soil remains a commercial fabric cleaner or spot lifter may be necessary When a commercial upholstery cleaner or spot lifter is to be used test a ...

Page 494: ...s that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended Do not use silicone or wax based products or those containing organic solvents to clean the vehicle s interior because they can alter the appearance by increasing the gloss in a non uniform manner Some commercial products may increase gloss on the ins...

Page 495: ... pedal Use the following guidelines for proper floor mat usage The original equipment floor mats were designed for your vehicle If the floor mats need replacing it is recommended that GM certified floor mats be purchased Non GM floor mats may not fit properly and may interfere with the accelerator or brake pedal Always check that the floor mats do not interfere with the pedals Use the floor mat wi...

Page 496: ...Black plate 106 1 Chevrolet Tahoe Suburban Owner Manual 2011 10 106 Vehicle Care 2 NOTES I n f o r ma t i o nP r o v i d e db y ...

Page 497: ...enance in this section We recommend having your dealer perform these services Proper vehicle maintenance helps to keep the vehicle in good working condition improves fuel economy and reduces vehicle emissions for better air quality Because of all the different ways people use vehicles maintenance needs vary The vehicle might need more frequent checks and services Please read the information under ...

Page 498: ...e available Your dealer has specially trained service technicians uses genuine replacement parts as well as up to date tools and equipment to ensure fast and accurate diagnostics The proper replacement parts fluids and lubricants to use are listed in Recommended Fluids and Lubricants on page 11 7 and Maintenance Replacement Parts on page 11 9 We recommend the use of genuine parts from your dealer ...

Page 499: ...never the oil is changed See Engine Oil Life System on page 10 11 Every Engine Oil Change Change engine oil and filter Reset oil life system See Engine Oil on page 10 7 and Engine Oil Life System on page 10 11 An Emission Control Service Engine coolant level check See Engine Coolant on page 10 17 Engine cooling system inspection Visual inspection of hoses pipes fittings and clamps and replacement ...

Page 500: ...n 1500 series vehicles are maintenance free Body hinges and latches key lock cylinders folding seat hardware and liftgate hinges linkage and handle pivot points lubrication See Recommended Fluids and Lubricants on page 11 7 More frequent lubrication may be required when the vehicle is exposed to a corrosive environment Applying silicone grease on weatherstrips with a clean cloth makes them last lo...

Page 501: ...ne Oil Change After Every 80 000 km 50 000 Miles Engine air cleaner filter replacement See Engine Air Cleaner Filter on page 10 15 Automatic transmission fluid change severe service for vehicles mainly driven in heavy city traffic in hot weather in hilly or mountainous terrain when frequently towing a trailer or used for taxi police or delivery service See Automatic Transmission Fluid on page 10 1...

Page 502: ...ic Transmission Fluid on page 10 12 Four wheel drive only Transfer case fluid change normal service Check vent hose at transfer case for kinks and proper installation Check to be sure vent hose is unobstructed clear and free of debris During any maintenance if a power washer is used to clean mud and dirt from the underbody care should be taken to not directly spray the transfer case output seals H...

Page 503: ...ark of the proper viscosity grade See Engine Oil on page 10 7 Engine Coolant 50 50 mixture of clean drinkable water and use only DEX COOL Coolant See Engine Coolant on page 10 17 Hydraulic Brake System DOT 3 Hydraulic Brake Fluid GM Part No 12377967 in Canada 89021320 Windshield Washer Optikleen Washer Solvent Power Steering System GM Power Steering Fluid GM Part No 89021184 in Canada 89021186 Aut...

Page 504: ... VI Automatic Transmission Fluid Front Axle Propshaft Spline or One Piece Propshaft Spline Two Wheel Drive with Auto Trans Spline Lubricant Special Lubricant GM Part No 12345879 in Canada 10953511 Hood Hinges Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Outer Tailgate Handle Pivot Points Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Weatherstr...

Page 505: ... your dealer Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter Standard Filter 15908916 A3086C High Capacity Filter 15908915 A3085C Oil Filter 89017524 PF48 Spark Plugs 12621258 41 110 Wiper Blades Front 55 0 cm 21 6 in 25877402 Rear 30 0 cm 11 8 in 25820122 15908915 A3085C high capacity air cleaner filter may be substituted I n f o r ma t i o nP r o v...

Page 506: ...ords After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance receipts Maintenance Record Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y ...

Page 507: ...ck plate 11 1 Chevrolet Tahoe Suburban Owner Manual 2011 Service and Maintenance 11 11 Maintenance Record cont d Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y ...

Page 508: ...ck plate 12 1 Chevrolet Tahoe Suburban Owner Manual 2011 11 12 Service and Maintenance Maintenance Record cont d Date Odometer Reading Serviced By Services Performed I n f o r ma t i o nP r o v i d e db y ...

Page 509: ...outside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This code identifies the vehicle engine specifications and replacement parts See Engine Specifications under Capacities and Specifications on page 12 2 for the vehicle engine code Service Parts Identif...

Page 510: ...ts on page 11 7 for more information Application Capacities Metric English Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge amount see the refrigerant label located under the hood See your dealer for more information Cooling System 5 3L V8 17 3 L 18 3 qt 6 0L V8 2500 Series 16 5 L 17 4 qt Engine Oil with Filter 5 7 L 6 0 qt Fuel Tank Regular 98 4 L 26 0 gal Ext...

Page 511: ...anged at every oil change All capacities are approximate When adding be sure to fill to the approximate level as recommended in this manual Recheck fluid level after filling Engine Specifications Engine VIN Code Transmission Spark Plug Gap 5 3L V8 FlexFuel with Active Fuel Management Iron Block 0 Automatic 1 01 mm 0 040 in 5 3L V8 FlexFuel with Active Fuel Management Aluminum Block 3 Automatic 1 0...

Page 512: ...ate 4 1 Chevrolet Tahoe Suburban Owner Manual 2011 12 4 Technical Data Engine Drive Belt Routing If the vehicle is a hybrid see the hybrid supplement for more information I n f o r ma t i o nP r o v i d e db y ...

Page 513: ...Safety Defects to General Motors 13 16 Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy 13 17 Event Data Recorders 13 17 OnStar 13 18 Navigation System 13 18 Radio Frequency Identification RFID 13 18 Radio Frequency Statement 13 18 Customer Information Customer Satisfaction Procedure U S and Canada Your satisfaction and goodwill are important to your dealer and to Chevrolet No...

Page 514: ...icle However if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Ve...

Page 515: ... courts in most jurisdictions because it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan CAMVAP call toll free 1 800 207 0685 or call the General Motors Customer Communication Centre 1 800 263 3777 English 1 800 263 7854 French or write to The Mediation Arbitration Program c o Customer Communication Centre General M...

Page 516: ...upport if needed STEP THREE If your case is not resolved in a reasonable amount of time by your dealer please call the General Motors Customer Assistance Center CAC and provide the following information Name Address Phone number Model year Brand Vehicle Identification Number VIN Mileage Delivery date Description of the problem Dealership name Dealership address See Customer Assistance Offices U S ...

Page 517: ...General Motors de Mexico S de R L de C V Customer Assistance Center Av Ejercito Nacional 843 Col Granada C P 11520 Mexico D F 01 800 466 0800 Long Distance 011 52 53 29 0800 Customer Assistance Offices Mexico To contact the Customer Assistance Center CAC use the phone numbers listed in this section Customer assistance is available Monday through Friday 08 00 to 20 00 hours and Saturdays from 08 00...

Page 518: ...ustomized for your specific vehicle all in one convenient place Digital owner manual warranty information and more Store online service and maintenance records Chevrolet dealer locator for service nationwide Exclusive privileges and offers Recall notices for your specific vehicle OnStar and GM Cardmember Services Earnings summaries Other Helpful Links Chevrolet www chevrolet com Chevrolet Merchand...

Page 519: ...n within www gm ca GM Mobility Reimbursement Program This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for your vehicle such as hand controls or a wheelchair scooter lift for the vehicle For more information on the limited offer visit www gmmobility com or call the GM Mobility Assistance Center at 1 800 323 9935 Text Teleph...

Page 520: ...t and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often or the same type of claim is made many times Services Provided Emergency Fuel Deli...

Page 521: ...le registration is required Trip Routing Service Detailed maps of North America are provided when requested either with the most direct route or the most scenic route There is a limit of six requests per year Additional travel information is also available Allow three weeks for delivery Trip Interruption Benefits and Assistance Must be over 250 kilometers from where your trip was started to qualif...

Page 522: ...cheduled into the service department immediately keep driving it until it can be scheduled for service unless of course the problem is safety related If it is please call your dealership let them know this and ask for instructions If the dealer requests you to bring the vehicle for service you are urged to do so as early in the work day as possible to allow for the same day repair Courtesy Transpo...

Page 523: ...for shuttle service In addition for U S customers should you arrange transportation through a friend or relative limited reimbursement for reasonable fuel expenses may be available Claim amounts should reflect actual costs and be supported by original receipts See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs Courtesy Rental Veh...

Page 524: ...e new parts made with the same materials and construction methods as the parts with which your vehicle was originally built Genuine GM Collision parts are your best choice to ensure that your vehicle s designed appearance durability and safety are preserved The use of Genuine GM parts can help maintain your GM New Vehicle Limited Warranty Recycled original equipment parts may also be used for repa...

Page 525: ...t collision parts Some insurance companies will not specify aftermarket collision parts When purchasing insurance we recommend that you ensure that your vehicle will be repaired with GM original equipment collision parts If such insurance coverage is not available from your current insurance carrier consider switching to another insurance carrier If your vehicle is leased the leasing company may r...

Page 526: ...nal equipment parts either new Genuine GM parts or recycled original GM parts Remember recycled parts will not be covered by your GM vehicle warranty Insurance pays the bill for the repair but you must live with the repair Depending on your policy limits your insurance company may initially value the repair using aftermarket parts Discuss this with your repair professional and insist on Genuine GM...

Page 527: ...ble for current and past model GM vehicles ORDER TOLL FREE 1 800 551 4123 Monday Friday 8 00 AM 6 00 PM Eastern Time For Credit Card Orders Only VISA MasterCard Discover visit Helm Inc at www helminc com Or you can write to Helm Incorporated P O Box 07130 Detroit MI 48207 Prices are subject to change without notice and without incurring obligation Allow ample time for delivery Note to Canadian Cus...

Page 528: ...da and you believe that your vehicle has a safety defect notify Transport Canada immediately and notify General Motors of Canada Limited Call them at 1 800 333 0510 or write to Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa Ontario K1B 3V9 Reporting Safety Defects to General Motors In addition to notifying NHTSA or Transport Canada in a situation like this notify General Motors Cal...

Page 529: ...how a vehicle s systems performed The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time typically 30 seconds or less The EDR in this vehicle is designed to record such data as How various systems in your vehicle were operating Whether or not the driver and passenger safety belts were buckled fastened How far if at all the driver was pressing t...

Page 530: ...ay result in the storage of destinations addresses telephone numbers and other trip information Refer to the navigation system operating manual for information on stored data and for deletion instructions Radio Frequency Identification RFID RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security as well as in connection with conveniences...

Page 531: ... Airbags Adding Equipment to the Vehicle 3 54 Passenger Status Indicator 5 20 Readiness Light 5 19 Servicing Airbag Equipped Vehicles 3 54 System Check 3 41 Alarm System Anti Theft 2 14 AM FM Radio 7 8 Antenna Rear Side Window 7 14 Satellite Radio 7 14 Anti Theft Alarm System 2 14 Alarm System Messages 5 46 Antilock Brake System ABS 9 53 Warning Light 5 25 Appearance Care Exterior 10 98 Interior 1...

Page 532: ...amps 10 39 Taillamps Turn Signal Stoplamps and Back Up Lamps 10 38 Buying New Tires 10 65 C Calibration 5 7 California Fuel Requirements 9 72 Perchlorate Materials Requirements 10 3 Warning 10 3 Camera Rear Vision 9 66 Canadian Vehicle Owners iii Capacities and Specifications 12 2 Carbon Monoxide Engine Exhaust 9 37 Liftgate 2 10 2 12 Winter Driving 9 20 Cargo Cover 4 2 Cautions Danger and Warning...

Page 533: ...phone TTY Users 13 6 Customer Assistance Offices 13 4 13 5 Customer Information Service Publications Ordering Information 13 14 Customer Satisfaction Procedure 13 1 13 3 D Damage Repair Collision 13 12 Danger Warnings and Cautions iv Data Recorders Event 13 17 Daytime Running Lamps DRL 6 3 Defensive Driving 9 2 Delayed Locking 2 9 Devices Auxiliary 7 31 Dome Lamps 6 7 Door Ajar Messages 5 39 Delay...

Page 534: ...Pressure Gauge 5 16 Overheated Protection Operating Mode 10 23 Overheating 10 21 Power Messages 5 42 Pressure Light 5 27 Running While Parked 9 38 Starting 9 32 Engine Oil Life System 10 11 Messages 5 41 Entry Lighting 6 8 Equipment Towing 9 87 Event Data Recorders 13 17 Exit Lighting 6 8 Extender Safety Belt 3 40 Exterior Lamp Controls 6 1 Exterior Lamps Off Reminder 6 2 F Fan Engine 10 23 Featur...

Page 535: ...rs 10 41 Instrument Panel Fuse Block 10 46 G Garage Door Opener 5 57 Programming 5 57 Gasoline Specifications 9 72 Gauges Engine Coolant Temperature 5 17 Engine Oil Pressure 5 16 Fuel 5 15 Odometer 5 14 Speedometer 5 14 Tachometer 5 14 Trip Odometer 5 14 Voltmeter 5 18 Warning Lights and Indicators 5 12 General Information Service and Maintenance 11 1 Towing 9 78 Vehicle Care 10 2 Glass Replacemen...

Page 536: ...less Entry System 2 2 Keys 2 2 L Labeling Tire Sidewall 10 50 Lamp Messages 5 43 Lamps Auxiliary Roof Mounted Lamp 6 6 Daytime Running DRL 6 3 Dome 6 7 Exterior Controls 6 1 Exterior Lamps Off Reminder 6 2 License Plate 10 39 Malfunction Indicator 5 22 Reading 6 8 Lap Belt 3 39 Lap Shoulder Belt 3 33 LATCH System Replacing Parts After a Crash 3 73 Latch Lower Anchors and Tethers for Children 3 65 ...

Page 537: ...nded Fluids and Lubricants 11 7 Scheduled Maintenance 11 3 Transfer Case 9 46 9 51 Malfunction Indicator Lamp 5 22 Manual Mirrors 2 18 Manual Mode 9 43 Memory Features 1 9 Messages Airbag System 5 45 Anti Theft Alarm System 5 46 Battery Voltage and Charging 5 38 Brake System 5 39 Door Ajar 5 39 Engine Cooling System 5 40 Engine Oil 5 41 Engine Power 5 42 Fuel System 5 42 Key and Lock 5 43 Lamp 5 4...

Page 538: ...Engine Protection Operating Mode 10 23 Overheating Engine 10 21 P Park Shifting Into 9 34 Shifting Out of 9 36 Park Tilt Mirrors 2 20 Parking Assist Ultrasonic 9 61 Brake 9 54 Brake and P Park Mechanism Check 10 34 Over Things That Burn 9 36 Passenger Airbag Status Indicator 5 20 Passenger Sensing System 3 49 Perchlorate Materials Requirements California 10 3 Phone Bluetooth 7 48 Power Door Locks ...

Page 539: ...7 Recommended Fuel 9 72 Records Maintenance 11 10 Recreational Vehicle Towing 10 93 Reimbursement Program GM Mobility 13 7 Remote Keyless Entry RKE System 2 2 2 3 Remote Vehicle Start 2 6 Replacement Glass 10 35 Replacement Bulbs 10 40 Replacement Parts Airbags 3 56 Maintenance 11 9 Replacing Airbag System 3 56 Replacing LATCH System Parts After a Crash 3 73 Replacing Safety Belt System Parts Afte...

Page 540: ...t 3 20 Second Row Seats 3 11 3 15 Secondary Latch System 10 85 Securing Child Restraints 3 74 3 77 Security Light 5 28 Vehicle 2 14 Service Accessories and Modifications 10 3 Doing Your Own Work 10 4 Engine Soon Light 5 22 Maintenance Records 11 10 Maintenance General Information 11 1 Parts Identification Label 12 1 Publications Ordering Information 13 14 Scheduling Appointments 13 10 Servicing th...

Page 541: ...s Flat 10 71 Inflation Monitor System 10 60 Inspection 10 63 Messages 5 46 Pressure Light 5 26 Pressure Monitor System 10 58 Rotation 10 63 Secondary Latch System 10 85 Sidewall Labeling 10 50 Terminology and Definitions 10 54 Uniform Tire Quality Grading 10 68 Wheel Alignment and Tire Balance 10 69 Wheel Replacement 10 69 When It Is Time for New Tires 10 65 Tow Haul Mode 9 44 Tow Haul Mode Light ...

Page 542: ... VIN 12 1 Service Parts Identification Label 12 1 Vehicle Reminder Messages 5 47 Ventilation Air 8 13 Visors 2 23 Voltmeter Gauge 5 18 W Warning Brake System Light 5 24 Warning Lights Gauges and Indicators 5 12 Warnings iv Cautions and Danger iv Hazard Flashers 6 5 Washer Fluid 10 25 Washer Fluid Messages 5 48 Wheels Alignment and Tire Balance 10 69 Different Size 10 67 Replacement 10 69 When It I...

Reviews:

No comments

Brands by name

Popular brands

Load more brands