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Chevrolet Suburban 2012, Owner'S Manual

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Chevrolet Suburban 2012 Owner'S Manual Download Page 541

Black plate (11,1)

Chevrolet Tahoe/Suburban Owner Manual - 2012 - 2nd - 11/9/11

INDEX

i-11

Roads

Driving, Wet . . . . . . . . . . . . . . . . . . 9-11

Roadside Assistance

Program . . . . . . . . . . . . . . . 13-8, 13-10

Roof

Sunroof . . . . . . . . . . . . . . . . . . . . . . .2-25

Roof Rack System . . . . . . . . . . . . . . 4-3
Rotation, Tires . . . . . . . . . . . . . . . . 10-64
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While

Parked . . . . . . . . . . . . . . . . . . . . . . . 9-31

S

Safety Belts . . . . . . . . . . . . . . . . . . . 3-20

Care . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Extender . . . . . . . . . . . . . . . . . . . . . .3-29
How to Wear Safety Belts

Properly . . . . . . . . . . . . . . . . . . . . .3-21

Lap Belt . . . . . . . . . . . . . . . . . . . . . .3-28
Lap-Shoulder Belt . . . . . . . . . . . .3-22
Reminders . . . . . . . . . . . . . . . . . . . .5-17
Replacing after a Crash . . . . . .3-30
Use During Pregnancy . . . . . . . .3-28

Safety Defects Reporting

Canadian Government . . . . . . 13-19
General Motors . . . . . . . . . . . . . 13-20
U.S. Government . . . . . . . . . . . 13-19

Safety Locks . . . . . . . . . . . . . . . . . . . 2-10
Safety System Check . . . . . . . . . . 3-29
Satellite Radio . . . . . . . . . . . . . . . . . . 7-9
Scheduling Appointments . . . . . 13-13
Seats

Adjustment, Front . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-4
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated

Front . . . . . . . . . . . . . . . . . . . . . . . .3-10

Heated, Rear . . . . . . . . . . . . . . . . . 3-11
Lumbar Adjustment, Front . . . . . 3-5
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Power Adjustment, Front . . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . . 3-6
Second Row . . . . . . . . . . . . . . . . . .3-12
Third Row Seat . . . . . . . . . . . . . . .3-16

Second Row Seats . . . . . . . . . . . . 3-12
Secondary Latch System . . . . . 10-85
Securing Child

Restraints . . . . . . . . . . . . . . 3-63, 3-66

Security

Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-26
OnStar

®

. . . . . . . . . . . . . . . . . . . . . .14-2

Vehicle . . . . . . . . . . . . . . . . . . . . . . .2-15

Service

Accessories and

Modifications . . . . . . . . . . . . . . . .10-3

Doing Your Own Work . . . . . . . .10-4
Engine Soon Light . . . . . . . . . . . .5-20
Maintenance Records . . . . . . .11-15
Maintenance, General

Information . . . . . . . . . . . . . . . . . . 11-1

Parts Identification Label . . . . .12-1
Publications Ordering

Information . . . . . . . . . . . . . . . . 13-18

Scheduling Appointments . . . 13-13

Servicing the Airbag . . . . . . . . . . . 3-44
Shift Lock Control Function

Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-32

Shifting

Into Park . . . . . . . . . . . . . . . . . . . . . .9-27
Out of Park . . . . . . . . . . . . . . . . . . .9-29

Side Blind Zone Alert . . . . . . . . . . 9-56

Summary of Contents for Suburban 2012

Page 1: ... Roof Rack System 4 3 Instruments and Controls 5 1 Controls 5 2 Warning Lights Gauges and Indicators 5 11 Information Displays 5 28 Vehicle Messages 5 37 Vehicle Personalization 5 47 Universal Remote System 5 56 Lighting 6 1 Exterior Lighting 6 1 Interior Lighting 6 7 Lighting Features 6 9 Infotainment System 7 1 Introduction 7 1 Radio 7 8 Audio Players 7 14 Rear Seat Infotainment 7 35 Phone 7 48 ...

Page 2: ...e 10 99 Service and Maintenance 11 1 General Information 11 1 Maintenance Schedule 11 3 Special Application Services 11 8 Additional Maintenance and Care 11 9 Recommended Fluids Lubricants and Parts 11 12 Maintenance Records 11 15 Technical Data 12 1 Vehicle Identification 12 1 Vehicle Data 12 2 Customer Information 13 1 Customer Information 13 1 Reporting Safety Defects 13 19 Vehicle Data Recordi...

Page 3: ... to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for Chevrolet Motor Division wherever it appears in this manual If the vehicle is a hybrid see the hybrid supplement for more information Keep this manual in the vehicle for quick reference Cana...

Page 4: ...result in injury or death WARNING These mean there is something that could hurt you or other people Notice This means there is something that could result in property or vehicle damage This would not be covered by the vehicle s warranty A circle with a slash through it is a safety symbol which means Do Not Do not do this or Do not let this happen Symbols The vehicle has components and labels that ...

Page 5: ...g Antilock Brake System ABS Audio Steering Wheel Controls or OnStar Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fog Lamps Fuel Gauge Fuses 3 Headlamp High Low Beam Changer Heated Steering Wheel j LATCH System Child Restraints Malfunction Indicator Lamp Oil Pressure g Outside Power Foldaway Mirrors O Power Remote Vehicle Start Safety Bel...

Page 6: ...Black plate 6 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 vi Introduction 2 NOTES ...

Page 7: ...eel Adjustment 1 15 Throttle and Brake Pedal Adjustment 1 15 Interior Lighting 1 16 Exterior Lighting 1 17 Windshield Wiper Washer 1 17 Climate Controls 1 18 Transmission 1 19 Four Wheel Drive 1 20 Vehicle Features Radio s 1 21 Satellite Radio 1 23 Portable Audio Devices 1 23 Bluetooth 1 23 Steering Wheel Controls 1 24 Cruise Control 1 24 Navigation System 1 25 Side Blind Zone Alert SBZA 1 25 Rear...

Page 8: ...Black plate 2 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 1 2 In Brief Instrument Panel Instrument Panel Overview English Version Shown Metric Similar ...

Page 9: ...ps on page 6 6 If Equipped K Hood Release See Hood on page 10 5 L Integrated Trailer Brake Controller If Equipped See Towing Equipment on page 9 79 M Data Link Connector DLC Out of View See Malfunction Indicator Lamp on page 5 20 N Automatic Transfer Case Control If Equipped See Four Wheel Drive Single Speed Automatic Transfer Case on page 9 42 or Four Wheel Drive Two Speed Automatic Transfer Case...

Page 10: ... door Press K again within three seconds to unlock all remaining doors Q Press to lock all doors Lock and unlock feedback can be personalized See Vehicle Personalization With DIC Buttons on page 5 47 m Press and hold to unlock the liftglass 8 Press and hold to open or close the power liftgate L Press and release to locate the vehicle Press L and hold for more than two seconds to sound the panic al...

Page 11: ...d until the parking lamps turn off Turn on the hazard warning flashers Turn the ignition on and then back off See Remote Vehicle Start on page 2 6 Door Locks There are several ways to lock and unlock the vehicle From outside use the Remote Keyless Entry RKE transmitter or the key in the driver door From inside use the power door locks or the manual door locks To lock or unlock the door with the ma...

Page 12: ...t press the touch pad while closing the liftgate This will cause the liftgate to be unlatched Power Liftgate Operation On vehicles with a power liftgate the switch is on the overhead console The vehicle must be in P Park to use the power feature The taillamps will flash and a chime will sound when the power liftgate moves There are several ways to open and close the power liftgate Press and hold 8...

Page 13: ...ccessory Power RAP on page 9 27 for more information Press the switch to lower the window Pull the switch up to raise it For more information see Windows on page 2 23 Power Windows on page 2 24 Seat Adjustment Manual Seats To adjust the seat 1 Lift the bar to unlock the seat 2 Slide the seat to the desired position and release the bar 3 Try to move the seat back and forth to be sure the seat is lo...

Page 14: ...er the entire seat by moving the entire control up or down See Power Seat Adjustment on page 3 4 Lumbar Adjustment Manual Lumbar If equipped increase or decrease manual lumbar support by turning the knob forward or rearward See Lumbar Adjustment on page 3 5 Power Lumbar To adjust the power lumbar support if equipped On vehicles with two way lumbar press and hold the top or bottom of the control to...

Page 15: ...n page 3 5 Reclining Seatbacks Manual Reclining Seatbacks To recline a manual seatback 1 Lift the lever 2 Move the seatback to the desired position and then release the lever to lock the seatback in place 3 Push and pull on the seatback to make sure it is locked To return the seatback to the upright position 1 Lift the lever fully without applying pressure to the seatback and the seatback will ret...

Page 16: ...to program and recall memory settings for the driver seat outside mirrors and the adjustable throttle and brake pedals if equipped Storing Memory Positions To save into memory 1 Adjust the driver seat and seatback recliner both outside mirrors and the throttle and brake pedals if equipped See Power Mirrors on page 2 19 and Adjustable Throttle and Brake Pedal on page 9 22 Not all mirrors and adjust...

Page 17: ...nd Vehicle Personalization With DIC Buttons on page 5 47 Second Row Seats On vehicles with a 60 40 split bench or buckets seats the seatbacks can be folded for additional cargo space or the seats can be folded and tumbled for easy entry exit to the third row seats if equipped On vehicles with bucket seats the seatbacks also recline See Second Row Seats on page 3 12 Third Row Seats On vehicles with...

Page 18: ...e as necessary while keeping the seat and the head restraint height in the proper position See Head Restraints on page 3 2 and Seat Adjustment on page 3 3 Safety Belts Refer to the following sections for important information on how to use safety belts properly Safety Belts on page 3 20 How to Wear Safety Belts Properly on page 3 21 Lap Shoulder Belt on page 3 22 Lower Anchors and Tethers for Chil...

Page 19: ...r Mirrors With Power Folding Mirrors To adjust the mirrors 1 Press A or B to select the driver or passenger side mirror 2 Press one of the four arrows located on the control pad to adjust the mirror 3 Adjust the outside mirror so that the side of the vehicle and the area behind are seen 4 Press either A or B again to deselect the mirror See Power Mirrors on page 2 19 for more information To power ...

Page 20: ...ard to return to its original position Heated Mirrors Press 1 to heat the mirrors See Rear Window Defogger under Dual Automatic Climate Control System on page 8 4 or Climate Control Systems on page 8 1 for more information Park Tilt Mirrors If the vehicle has the memory package the exterior mirrors tilt to a preselected position when the vehicle is in R Reverse This feature lets the driver view th...

Page 21: ...cator light illuminates each time the ignition is turned to start See Automatic Dimming Rearview Mirror on page 2 22 for more information Steering Wheel Adjustment The tilt lever is located on the lower left side of the steering column To adjust the steering wheel 1 Hold the steering wheel and pull the lever 2 Move the steering wheel up or down 3 Release the lever to lock the wheel in place Do not...

Page 22: ...erclockwise Dome Lamp Override The dome lamp override button is located next to the exterior lamps control k Press the button in and the dome lamps remain off when a door is opened Press the button again to return it to the extended position so that the dome lamps come on when a door is opened Reading Lamps For vehicles with reading lamps in the overhead console press the button located next to th...

Page 23: ...d license plate lamps Turns on the parking lamps taillamps instrument panel lights and license plate lamps 5 Turns on the headlamps parking lamps taillamps instrument panel lights and license plate lamps For more information see Exterior Lamp Controls on page 6 1 Daytime Running Lamps DRL on page 6 3 Fog Lamps on page 6 6 Windshield Wiper Washer The front wiper control is located on the turn and l...

Page 24: ...luid on the rear window See Windshield Wiper Washer on page 5 5 and Rear Window Wiper Washer on page 5 6 Climate Controls The heating cooling and ventilation in the vehicle can be controlled with these systems If this vehicle is a hybrid see the hybrid supplement for more information Climate Control System A Fan Control B REAR Rear Climate Control C Recirculation D Air Delivery Mode Control E Air ...

Page 25: ...Equipped For vehicles with rear heating and air conditioning controls see Rear Climate Control System Rear Climate with Rear Seat Audio on page 8 11 or Rear Climate Control System Rear Climate Control Only on page 8 10 Transmission Range Selection Mode Base Trim Shown Uplevel Similar The Range Selection Mode switch is located on the shift lever 1 To enable the Range Selection feature move the colu...

Page 26: ...ge Selection Mode is active See Tow Haul Mode on page 9 36 Four Wheel Drive If the vehicle has Four Wheel Drive you can send the engine s driving power to all four wheels for extra traction Automatic Transfer Case Two Speed Transfer Case Single Speed Transfer Case The transfer case knob is located to the left of the instrument panel cluster Use this knob to shift into and out of the different Four...

Page 27: ...eep mud deep snow and while climbing or descending steep hills N Neutral Vehicles with a two speed transfer case have a N Neutral position Shift the transfer case to N Neutral only when towing the vehicle See Recreational Vehicle Towing on page 10 93 or Towing the Vehicle on page 10 93 See Four Wheel Drive Single Speed Automatic Transfer Case on page 9 42 or Four Wheel Drive Two Speed Automatic Tr...

Page 28: ...rtainment RSE System on page 7 35 and Rear Seat Audio RSA System on page 7 46 for more information Storing Radio Stations A maximum of 36 stations can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio FAV button Press FAV to go through up to six pages of favorites each having six favorite stations available per page Each page of fav...

Page 29: ...e audio faceplate and a USB port located on the instrument panel or in the center console External devices such as iPod laptop computers MP3 players CD changers USB storage device etc can be connected to the auxiliary port using a 3 5 mm 1 8 in input jack or the USB port depending on the audio system See Auxiliary Devices on page 7 31 for further information Bluetooth For vehicles with a Bluetooth...

Page 30: ...with OnStar or Bluetooth systems if equipped e Press to increase volume e Press to decrease volume SRCE Press to switch between the radio and CD and for equipped vehicles the DVD front auxiliary and rear auxiliary Press to seek the next radio station the next track or chapter while sourced to the CD or DVD slot or to select tracks and folders on an iPod or USB device For more information see Steer...

Page 31: ...blind zone When the system detects a vehicle in the side blind zone the SBZA display will light up in the corresponding outside side mirror The system is enabled at every vehicle startup It can be disabled through the Driver Information Center DIC If the message SIDE BLIND ZONE SYSTEM UNAVAILABLE appears on the DIC the system has been disabled because the sensor is blocked and cannot detect vehicl...

Page 32: ... center floor console one on the rear of the center floor console and one accessory power outlet in the rear cargo area on the passenger side The accessory power outlets are powered even with the ignition off Continuing to use accessory power outlets while the ignition is in LOCK OFF may cause the vehicle s battery to run down See Power Outlets on page 5 9 Universal Remote System Vehicles with the...

Page 33: ...d hold the front of switch A to close it Express Open Express Close To express open the sunroof fully press and release the rear of switch A until the sunroof reaches the desired position To express close the sunroof fully press and release the front of switch A Press the switch again to stop it When the sunroof is opened an air deflector will automatically raise The air deflector will retract whe...

Page 34: ...n to turn on both systems For more information see StabiliTrak System on page 9 47 Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor System TPMS The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle s tires If the warning light comes on stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Info...

Page 35: ...the ignition to ON RUN with the engine off 2 Fully press the accelerator pedal slowly three times within five seconds 3 Display OIL LIFE REMAINING on the DIC If the display shows 100 the system is reset See Engine Oil Life System on page 10 10 Fuel E85 85 Ethanol Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85 ethanol E...

Page 36: ...e and OnStar U S and Canada If you have an active OnStar subscription press the Q button and the current GPS location will be sent to an OnStar advisor who will assess your problem contact Roadside Assistance and relay your exact location to get the help you need Online Owner Center U S and Canada The Online Owner Center is a complimentary service that includes online service reminders vehicle mai...

Page 37: ... Protection 2 9 Safety Locks 2 10 Doors Liftgate 2 10 Power Assist Steps 2 14 Vehicle Security Vehicle Security 2 15 Anti theft Alarm System 2 15 Immobilizer 2 17 Immobilizer Operation 2 17 Exterior Mirrors Convex Mirrors 2 18 Manual Mirrors 2 19 Trailer Tow Mirrors 2 19 Power Mirrors 2 19 Folding Mirrors 2 21 Heated Mirrors 2 21 Automatic Dimming Mirror 2 21 Park Tilt Mirrors 2 22 Interior Mirror...

Page 38: ...keys in a vehicle with children The key is used for the ignition and all door locks The key has a bar coded key tag that the dealer or qualified locksmith can use to make new keys Store this information in a safe place not in the vehicle See your dealer if a replacement key or additional key is needed Notice If the keys get locked in the vehicle it may have to be damaged to get them out Always car...

Page 39: ...is section If the transmitter is still not working correctly see your dealer or a qualified technician for service Remote Keyless Entry RKE System Operation The Remote Keyless Entry RKE transmitter functions work up to 60 m 195 ft away from the vehicle There are other conditions which can affect the performance of the transmitter See Remote Keyless Entry RKE System on page 2 3 With Remote Start an...

Page 40: ...cking has occurred See Vehicle Personalization With DIC Buttons on page 5 47 If enabled through the DIC the exterior lights turn on briefly if it is dark enough outside See Approach Lighting under Vehicle Personalization With DIC Buttons on page 5 47 Pressing K on the RKE transmitter disarms the content theft deterrent system See Anti theft Alarm System on page 2 15 m Liftglass Press and hold to u...

Page 41: ...t transmitters programmed to it See your dealer to program transmitters to the vehicle Battery Replacement Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC See REPLACE BATTERY IN REMOTE KEY under Key and Lock Messages on page 5 41 for additional information Notice When replacing the battery do not touch any of the circuitry on the transmitter Static from your bo...

Page 42: ...s an automatic climate control system and heated seats the heated seats will turn on during colder outside temperatures and will shut off when the key is turned to ON RUN If the vehicle does not have an automatic climate control system during remote start manually turn the heated seats on and off See Heated and Ventilated Front Seats on page 3 10 for additional information Laws in some communities...

Page 43: ...hazard warning flashers Turn the ignition on and then back off The vehicle can be remote started two separate times between driving sequences The engine will run for 10 minutes after each remote start Or you can extend the engine run time by another 10 minutes within the first 10 minute remote start time frame and before the engine stops For example if Q and then are pressed again after the vehicl...

Page 44: ... is increased if the Continued WARNING Continued doors are not locked So all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven Young children who get into unlocked vehicles may be unable to get out A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke Always lock the vehicle whenever leaving...

Page 45: ...mediately lock all the doors This feature will not operate if the key is in the ignition You can program this feature using the Driver Information Center DIC See Delay Door Lock under Vehicle Personalization With DIC Buttons on page 5 47 Automatic Door Locks The vehicle may have an automatic lock unlock feature This feature can be programmed using the Driver Information Center DIC See Vehicle Pers...

Page 46: ...ed from the outside with the door unlocked To return the door to normal operation turn the slot to the vertical position Doors Liftgate WARNING Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk hatch open or with any objects that pass through the seal between the body and the trunk hatch or liftgate Engine exhaust contains carbon monoxide CO which cannot be seen or sme...

Page 47: ...ate glass Always check to make sure the area above and behind the liftgate is clear before opening it The liftglass or liftgate cannot be opened if the rear wiper is in motion Attempting to open the liftglass or liftgate while the rear wiper is in motion will cause the release of the liftglass or liftgate to delay until the wipers are parked off the liftglass Manual Liftgate Operation To unlock th...

Page 48: ... all of the windows Fully open the air outlets on or under the instrument panel Adjust the Climate Control system to a setting that brings in only outside air and set the fan speed to the highest setting See Climate Control System in the Index If the vehicle is equipped with a power liftgate disable the power liftgate function For more information about carbon monoxide see Engine Exhaust on page 9...

Page 49: ... position After removing the obstruction the power liftgate operation can be used again If the liftgate encounters multiple obstacles on the same power cycle the power function will deactivate and a message will display in the Driver Information Center DIC see Object Detection System Messages on page 5 41 After removing the obstructions the liftgate will resume normal power operation Pinch sensors...

Page 50: ...tch on the center console The liftgate has an electric latch If the battery is disconnected or has low voltage the liftgate will not open The liftgate will resume operation when the battery is reconnected and charged If the battery is properly connected with adequate voltage the switch is not disabled and the liftgate still will not function see a dealer for service Liftglass If equipped there are...

Page 51: ...ossible to steal Anti theft Alarm System Your vehicle has a content theft deterrent alarm system This is the security light To arm the theft deterrent system 1 Open the door 2 Lock the door with the Remote Keyless Entry RKE transmitter or the power door lock switch The security light will come on to inform the driver the system is arming If a door is open when the doors are locked the security lig...

Page 52: ...vehicle should be locked with the door key after the doors are closed Always unlock the doors with the RKE transmitter Unlocking a door any other way will set off the alarm if it is armed If you set off the alarm by accident press unlock on the RKE transmitter or place the key in the ignition and turn it to START to turn off the alarm The alarm will not stop if you try to unlock a door any other w...

Page 53: ... because of the high number of electrical key codes If the engine does not start and the security light on the instrument panel cluster comes on when trying to start the vehicle there may be a problem with the theft deterrent system Turn the ignition off and try again If the engine still does not start and the key appears to be undamaged try another ignition key At this time you may also want to c...

Page 54: ...rity light will turn off once the key has been programmed 5 Repeat Steps 1 through 4 if additional keys are to be programmed If you lose or damage your PASS Key III key see your dealer or a locksmith who can service PASS Key III to have a new key made Do not leave the key or device that disarms or deactivates the theft deterrent system in the vehicle Exterior Mirrors Convex Mirrors WARNING A conve...

Page 55: ...y pull out the mirror head to extend it for better visibility when towing a trailer The lower portion of the mirror is convex A convex mirror s surface is curved to see more from the driver seat The convex mirror can be adjusted manually to the driver preferred position for better vision The mirror may have a turn signal arrow that flashes in the direction of the turn or lane change Power Mirrors ...

Page 56: ...the center position when not adjusting either outside mirror Exterior Automatic Dimming Mirror If the vehicle has the exterior automatic dimming mirror the driver outside mirror automatically adjusts for the glare of headlamps behind This feature is controlled by the on and off setting on the inside automatic dimming rearview mirror See Automatic Dimming Rearview Mirror on page 2 22 for more infor...

Page 57: ...he resetting of the power folding mirrors This sound is normal after a manual folding operation Manual Folding Fold the mirrors inward to prevent damage when going through an automatic car wash To fold pull the mirror toward the vehicle Push the mirror outward to return to its original position Heated Mirrors For vehicles with heated mirrors 1 Rear Window Defogger Press to heat the mirrors See Rea...

Page 58: ... a manual rearview mirror push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind Vehicles with OnStar have three control buttons at the bottom of the mirror See a dealer for more information about OnStar and how to subscribe to it See OnStar Overview on page 14 1 Automatic Dimming Rearview Mirror The vehicle may have an automatic dimming in...

Page 59: ...ft towel dampened with water Windows WARNING Leaving children helpless adults or pets in a vehicle with the windows closed is dangerous They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke Never leave a child a helpless adult or a pet alone in a vehicle especially with the windows closed in warm or hot weather The vehicle aerodynamics are designed t...

Page 60: ... lockout button to prevent unintentional operation of the windows Power Folding Mirrors Shown Other Models Similar The driver door has switches that control all windows the passengers door switch only control that window The power windows work when the ignition is in ON RUN or ACC ACCESSORY or in Retained Accessory Power RAP See Retained Accessory Power RAP on page 9 27 for more information Press ...

Page 61: ... An indicator light will illuminate when the feature is on Press o again to deactivate the rear window locks Sun Visors Pull the sun visor down to block glare Detach the sun visor from the center mount to pivot to the side window or to extend along the rod if available Roof Sunroof A Open or Close B Vent On vehicles with a sunroof the sunroof only operates when the ignition is in the ACC ACCESSORY...

Page 62: ...itch again to stop it When the sunroof is opened an air deflector will automatically raise The air deflector will retract when the sunroof is closed The sunroof also has a sunshade which can be pulled forward to block sun rays The sunshade must be opened and closed manually If an object is in the path of the sunroof while it is closing the anti pinch feature will detect the object and stop the sun...

Page 63: ...lt System Parts after a Crash 3 30 Airbag System Airbag System 3 30 Where Are the Airbags 3 32 When Should an Airbag Inflate 3 35 What Makes an Airbag Inflate 3 36 How Does an Airbag Restrain 3 37 What Will You See after an Airbag Inflates 3 37 Passenger Sensing System 3 39 Servicing the Airbag Equipped Vehicle 3 44 Adding Equipment to the Airbag Equipped Vehicle 3 44 Airbag System Check 3 46 Repl...

Page 64: ... height as the top of the occupant s head This position reduces the chance of a neck injury in a crash Front Seats The front seats have adjustable head restraints in the outboard seating positions The height of the head restraint can be adjusted Pull the head restraint up to raise it Try to move the head restraint to make sure that it is locked in place To lower the head restraint press the button...

Page 65: ...ush down on the headrest Rear seat head restraints and headrests are not designed to be removed Front Seats Seat Adjustment WARNING You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving The sudden movement could startle and confuse you or make you push a pedal when you do not want to Adjust the driver seat only when the vehicle is not moving To adjust t...

Page 66: ...seating position when the seatback is folded down Power Seat Adjustment To adjust a power seat if equipped Move the seat forward or rearward by sliding the control forward or rearward If available raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down If available raise or lower the entire seat by moving the entire control up or down To adju...

Page 67: ...ward or rearward Power Lumbar To adjust the power lumbar support if equipped On vehicles with two way lumbar press and hold the top or bottom of the control to increase or decrease lumbar support On vehicles with four way lumbar press and hold the front or rear of the control to increase or decrease lumbar support To raise or lower the height of the support press and hold the top or bottom of the ...

Page 68: ...or other injuries The lap belt could go up over your abdomen The belt forces would be there not at your pelvic bones This could cause serious internal injuries For proper protection when the vehicle is in motion have the seatback upright Then sit well back in the seat and wear the safety belt properly Do not have a seatback reclined if the vehicle is moving Manual Reclining Seatbacks WARNING If ei...

Page 69: ...er to lock the seatback in place 3 Push and pull on the seatback to make sure it is locked To return the seatback to the upright position 1 Lift the lever fully without applying pressure to the seatback and the seatback will return to the upright position 2 Push and pull on the seatback to make sure it is locked Power Reclining Seatbacks To recline a power seatback if equipped Tilt the top of the ...

Page 70: ... throttle and brake pedals will have the ability to save and recall their positions 2 Press and hold 1 until two beeps sound 3 Repeat for a second driver position using 2 To recall press and release 1 or 2 The vehicle must be in P Park A single beep will sound The seat outside mirrors and adjustable throttle and brake pedals will move to the position previously stored for the identified driver Mem...

Page 71: ...y position is still not recalling see your dealer for service Easy Exit Driver Seat This feature can move the seat rearward to allow extra room to exit the vehicle B Easy Exit Driver Seat Press to recall the easy exit seat position The vehicle must be in P Park If the easy exit seat feature is programmed on in the vehicle personalization menu automatic seat movement occurs when the ignition key is...

Page 72: ...Heated Seat Buttons Similar If available the buttons are on the front doors To operate the ignition must be in ON RUN H Cooled Seat If available press to cool the seat I Heated Seatback Press to heat the seatback only J Heated Seat and Seatback Press to heat the seat and seatback Press the button once for the highest setting With each press of the button the seat will change to the next lower sett...

Page 73: ...do not turn on during a remote start The temperature performance of an unoccupied seat may be reduced This is normal See Remote Vehicle Start on page 2 6 Rear Seats Heated Rear Seats WARNING If you cannot feel temperature change or pain to the skin the seat heater may cause burns even at low temperatures See the Warning under Heated and Ventilated Front Seats on page 3 10 If available the buttons ...

Page 74: ...or the automatic seat release fold and tumble feature Reclining Seatbacks Bucket Seats Only On vehicles with second row bucket seats the seatbacks can be reclined To recline the seatback 1 Lift the lever on the outboard side of the seat 2 Move the seatback to the desired position and then release the lever to lock the seatback in place 3 Push and pull on the seatback to make sure it is locked To r...

Page 75: ...lding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat 2 Lift the lever on the outboard side of the seat to release the seatback The seatback will fold forward to create a flat load floor If the seatback cannot fold flat try moving the front s...

Page 76: ...eat to make sure it is locked into place To fold and tumble the seat from the third row seat if equipped 1 Make sure that there is nothing under in front of or on the seat Notice Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat 60 40 S...

Page 77: ...and tumbled could cause injury in a sudden stop or crash Be sure to return the seat to the passenger seating position Push and pull on the seat to make sure it is locked into place To fold and tumble the seat from the third row seat if equipped 1 Make sure that there is nothing under in front of or on the seat Notice Folding a rear seat with the safety belts still fastened may cause damage to the ...

Page 78: ...atback to make sure it is locked 3 For the 60 40 split bench seat make sure the safety belt in the center seating position is not caught between the two seats and is not twisted Third Row Seats If the vehicle has a third row seat the seatback can be folded and the entire seat can be tumbled or removed from the vehicle Folding the Seatback To fold the seatback 1 Open the liftgate to access the cont...

Page 79: ...is locked Tumbling the Third Row Seat To tumble the seat 1 Open the liftgate to access the controls for the seat 2 Make sure the headrests are completely lowered and there is nothing under in front of or on the seat 3 Fold the seatbacks forward using lever 1 and the instructions listed previously under Folding the Seatback The seat cannot be unlatched from the floor unless the seatback is folded 4...

Page 80: ...back to the upright position WARNING If either seatback is not locked it could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push and pull on the seatbacks to be sure they are locked 6 Push and pull on the seatback to make sure it is locked Removing the Third Row Seat To remove the seat 1 Open the liftgate to access the controls for the seat 2 Fo...

Page 81: ...rear of the seat and push down on the seat to engage the rear floor latches WARNING A seat that is not locked into place properly can move around in a collision or sudden stop People in the vehicle could be injured Be sure to lock the seat into place properly when installing it 4 Push and pull on the seat to make sure it is locked into place The seatback cannot be raised to the upright position un...

Page 82: ... not buckled up can strike other passengers in the vehicle Continued WARNING Continued It is extremely dangerous to ride in a cargo area inside or outside of a vehicle In a collision passengers riding in these areas are more likely to be seriously injured or killed Do not allow passengers to ride in any area of the vehicle that is not equipped with seats and safety belts Always wear a safety belt ...

Page 83: ...my vehicle has airbags why should I have to wear safety belts A Airbags are supplemental systems only so they work with safety belts not instead of them Whether or not an airbag is provided all occupants still have to buckle up to get the most protection Also in nearly all states and in all Canadian provinces the law requires wearing safety belts How to Wear Safety Belts Properly This section is o...

Page 84: ...d across the chest These parts of the body are best able to take belt restraining forces The shoulder belt locks if there is a sudden stop or crash WARNING You can be seriously injured or even killed by not wearing your safety belt properly Never allow the lap or shoulder belt to become loose or twisted Never wear the shoulder belt under both arms or behind your back Never route the lap or shoulde...

Page 85: ...lt across you Do not let it get twisted The lap shoulder belt may lock if you pull the belt across you very quickly If this happens let the belt go back slightly to unlock it Then pull the belt across you more slowly If the shoulder portion of a passenger belt with a free falling latch plate is pulled out all the way the child restraint locking feature may be engaged If this happens let the belt g...

Page 86: ...t buckle Pull up on the latch plate to make sure it is secure If the belt is not long enough see Safety Belt Extender on page 3 29 Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary 4 If equipped with a shoulder belt height adjuster move it to the height that is right for you See Shoulder Belt Height Adjuster in this section for instructions o...

Page 87: ...t adjuster and move the height adjuster to the desired position The adjuster can be moved up just by pushing up on the shoulder belt guide After the adjuster is set to the desired position try to move it down without squeezing the buttons to make sure it has locked into position Safety Belt Pretensioners This vehicle has safety belt pretensioners for front outboard occupants Although the safety be...

Page 88: ...t for older children who have outgrown booster seats and for some adults When installed and properly adjusted the comfort guide positions the belt away from the neck and head There is one guide if equipped for each outside passenger position in the second row seat Here is how to install a comfort guide to the safety belt 1 Remove the guide from its storage clip on the interior body 2 Place the gui...

Page 89: ...y injured The shoulder belt should go over the shoulder and across the chest These parts of the body are best able to take belt restraining forces 4 Buckle position and release the safety belt as described previously in this section Make sure the shoulder portion of the belt is on the shoulder and not falling off of it The belt should be close to but not contacting the neck To remove and store the...

Page 90: ...t the fetus is to protect the mother When a safety belt is worn properly it is more likely that the fetus will not be hurt in a crash For pregnant women as for anyone the key to making safety belts effective is wearing them properly Lap Belt This part is only for the lap belt To learn how to wear a lap shoulder belt see Lap Shoulder Belt on page 3 22 The vehicle may have a center seating position ...

Page 91: ...nly for the seat it is made to fit The extender has been designed for adults Never use it for securing child seats To wear it attach it to the regular safety belt For more information see the instruction sheet that comes with the extender Safety System Check Now and then check that the safety belt reminder light safety belts buckles latch plates retractors and anchorages are all working properly L...

Page 92: ...ssemblies inspected or replaced New parts and repairs may be necessary even if the safety belt system was not being used at the time of the crash Have the safety belt pretensioners checked if the vehicle has been in a crash or if the airbag readiness light stays on after you start the vehicle or while you are driving See Airbag Readiness Light on page 5 18 Airbag System The vehicle has the followi...

Page 93: ...if you have airbags Airbags are designed to work with safety belts but do not replace them Also airbags are not designed to deploy in every crash In some crashes safety belts are your only restraint See When Should an Airbag Inflate on page 3 35 Wearing your safety belt during a crash helps reduce your chance of hitting things inside the vehicle or being ejected from it Airbags are supplemental re...

Page 94: ...igned for them Young children and infants need the protection that a child restraint system can provide Always secure children properly in the vehicle To read how see Older Children on page 3 47 or Infants and Young Children on page 3 49 There is an airbag readiness light on the instrument panel cluster which shows the airbag symbol The system checks the airbag electrical system for malfunctions T...

Page 95: ...nger s side Driver Side Shown Passenger Side Similar If the vehicle has seat mounted side impact airbags for the driver and right front passenger they are in the side of the seatbacks closest to the door Driver Side Shown Passenger Side Similar The roof rail airbags for the driver right front passenger and second row outboard passengers are in the ceiling above the side windows ...

Page 96: ... it might force the object into that person causing severe injury or even death The path of an inflating airbag must be kept clear Do not put anything between an occupant and an airbag and do not attach or put anything on the steering wheel hub or on or near any other airbag covering Continued WARNING Continued Do not use seat accessories that block the inflation path of a seat mounted side impact...

Page 97: ...airbags could inflate at a different crash speed than if the vehicle hits an object does not deform If the vehicle hits a narrow object like a pole the airbags could inflate at a different crash speed than if the vehicle hits a wide object like a wall If the vehicle goes into an object at an angle the airbags could inflate at a different crash speed than if the vehicle goes straight into the objec...

Page 98: ...ts that the vehicle is about to roll over or in a severe frontal impact In any particular crash no one can say whether an airbag should have inflated simply because of the damage to a vehicle or because of what the repair costs were For frontal airbags inflation is determined by what the vehicle hits the angle of the impact and how quickly the vehicle slows down For seat mounted side impact and ro...

Page 99: ...oard seating positions in the first second and third rows if equipped with a third row seat The rollover capable roof rail airbags are designed to help reduce the risk of full or partial ejection in rollover events although no system can prevent all such ejections But airbags would not help in many types of collisions primarily because the occupant s motion is not toward those airbags See When Sho...

Page 100: ...s but cannot get out of the vehicle after an airbag inflates then get fresh air by opening a window or a door If you experience breathing problems following an airbag deployment you should seek medical attention The vehicle may have a feature that may automatically unlock the doors turn on the interior lamps and hazard warning flashers and shut off the fuel system after the airbags inflate You can...

Page 101: ... only qualified technicians work on the airbag systems Improper service can mean that an airbag system will not work properly See your dealer for service Passenger Sensing System If the vehicle has the passenger airbag status indicator pictured in the following illustration then the vehicle has a passenger sensing system for the right front passenger position The passenger airbag status indicator ...

Page 102: ...n a booster seat and children who are large enough using safety belts A label on the sun visor says Never put a rear facing child seat in the front This is because the risk to the rear facing child is so great if the airbag deploys WARNING A child in a rear facing child restraint can be seriously injured or killed if the right front passenger airbag inflates This is because the back of the rear fa...

Page 103: ...ger sensing system has allowed the airbag to be enabled the on indicator will light and stay lit as a reminder that the airbag is active For some children including children in child restraints and for very small adults the passenger sensing system may or may not turn off the right front passenger frontal airbag depending upon the person s seating posture and body build Everyone in the vehicle who...

Page 104: ... See Head Restraints on page 3 2 6 Restart the vehicle The passenger sensing system may or may not turn off the airbag for a child in a child restraint depending upon the child s seating posture and body build It is better to secure the child restraint in a rear seat If the Off Indicator is Lit for an Adult Size Occupant If a person of adult size is sitting in the right front passenger seat but th...

Page 105: ...the belt go back all the way and start again A thick layer of additional material such as a blanket or cushion or aftermarket equipment such as seat covers seat heaters and seat massagers can affect how well the passenger sensing system operates We recommend that you not use seat covers or other aftermarket equipment except when approved by GM for your specific vehicle See Adding Equipment to the ...

Page 106: ...irbags from working properly A Yes If you add things that change your vehicle s frame bumper system height front end or side sheet metal they may keep the airbag system from working properly Changing or moving any parts of the front seats safety belts the airbag sensing and diagnostic module steering wheel instrument panel roof rail airbag modules ceiling headliner or pillar garnish trim overhead ...

Page 107: ...roperly A We have designed our airbag systems to work properly under a wide range of conditions including snow plowing with vehicles that have the optional Snow Plow Prep Package RPO VYU But do not change or defeat the snow plow s tripping mechanism If you do it can damage your snow plow and your vehicle and it may cause an airbag inflation Q Because I have a disability I have to get my vehicle mo...

Page 108: ...re the Airbags on page 3 32 See your dealer for service Replacing Airbag System Parts after a Crash WARNING A crash can damage the airbag systems in the vehicle A damaged airbag system may not work properly and may not protect you and your passenger s in a crash resulting in serious injury or even death To help make sure the airbag systems are working properly after a crash have them inspected and...

Page 109: ...der Lap Shoulder Belt on page 3 22 for more information If the shoulder belt still does not rest on the shoulder then return to the booster seat Does the lap belt fit low and snug on the hips touching the thighs If yes continue If no return to the booster seat Can proper safety belt fit be maintained for the length of the trip If yes continue If no return to the booster seat Q What is the proper w...

Page 110: ...y belt cannot properly spread the impact forces In a crash they can be crushed together and seriously injured A safety belt must be used by only one person at a time WARNING Never allow a child to wear the safety belt with the shoulder belt behind their back A child can be seriously injured by not wearing the lap shoulder belt properly In a crash the child would not be restrained by the shoulder b...

Page 111: ...and never allow children to play with the safety belts Airbags plus lap shoulder belts offer protection for adults and older children but not for young children and infants Neither the vehicle s safety belt system nor its airbag system is designed for them Every time infants and young children ride in vehicles they should have the protection provided by appropriate child restraints Children who ar...

Page 112: ...t only the child s weight height and age but also whether or not the restraint will be compatible with the motor vehicle in which it will be used For most basic types of child restraints there are many different models available When purchasing a child restraint be sure it is designed to be used in a motor vehicle If it is the restraint will have a label saying that it meets federal motor vehicle ...

Page 113: ... bony structure This alone could cause serious or fatal injuries To reduce the risk of serious or fatal injuries during a crash young children should always be secured in appropriate child restraints Child Restraint Systems Rear Facing Infant Seat A rear facing infant seat provides restraint with the seating surface against the back of the infant The harness system holds the infant in place and in...

Page 114: ...y the child restraint must be secured in the vehicle Child restraint systems must be secured in vehicle seats by lap belts or the lap belt portion of a lap shoulder belt or by the LATCH system See Lower Anchors and Tethers for Children LATCH System on page 3 55 Children can be endangered in a crash if the child restraint is not properly secured in the vehicle When securing an add on child restrain...

Page 115: ...ecuring the Child Within the Child Restraint WARNING A child can be seriously injured or killed in a crash if the child is not properly secured in the child restraint Secure the child properly following the instructions that came with that child restraint Where to Put the Restraint According to accident statistics children and infants are safer when properly restrained in a child restraint system ...

Page 116: ...rbag no system is fail safe No one can guarantee that an airbag will not deploy under some unusual circumstance even though it is turned off Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a ...

Page 117: ...o make installation of a child restraint easier The LATCH system uses anchors in the vehicle and attachments on the child restraint that are made for use with the LATCH system Make sure that a LATCH compatible child restraint is properly installed using the anchors or use the vehicle s safety belts to secure the restraint following the instructions that came with that restraint and also the instru...

Page 118: ...the child restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash Your child restraint may have a single tether A or a dual tether C Either will have a single attachment B to secure the top tether to the anchor Some child restraints with top tethers are designed for use with or without the t...

Page 119: ...H Lower Anchor Seating positions with two lower anchors I Top Tether Anchor Seating positions with top tether anchors For models with second row bucket seats both rear seating positions have exposed metal anchors in the crease between the seatback and the seat cushion Third Row Seat I Top Tether Anchor Seating positions with top tether anchors There is one top tether anchor that can be used for ei...

Page 120: ...he bottom rear of the seat cushion for each seating position in the second row Be sure to use an anchor on the same side of the vehicle as the seating position where the child restraint will be placed Second Row Seat 60 40 For models with 60 40 second row seating the top tether anchors are at the bottom rear of the seat cushion for each seating position in the second row Be sure to use an anchor o...

Page 121: ...cured in a rear seating position See Where to Put the Restraint on page 3 53 for additional information Securing a Child Restraint Designed for the LATCH System WARNING If a LATCH type child restraint is not attached to anchors the child restraint will not be able to protect the child correctly In a crash the Continued WARNING Continued child could be seriously injured or killed Install a LATCH ty...

Page 122: ...kled This could damage the safety belt or the seat Unbuckle and return the safety belt to its stowed position before folding the seat 1 Attach and tighten the lower attachments to the lower anchors If the child restraint does not have lower attachments or the desired seating position does not have lower anchors secure the child restraint with the top tether and the safety belts Refer to your child...

Page 123: ...head restraint and you are using a single tether route the tether over the seatback If the position you are using does not have a headrest or head restraint and you are using a dual tether route the tether over the seatback If the position you are using has an adjustable headrest or head restraint and you are using a single tether raise the headrest or head restraint and route the tether under the...

Page 124: ...ld restraint at the LATCH path and attempt to move it side to side and back and forth There should be no more than 2 5 cm 1 in of movement for proper installation Replacing LATCH System Parts After a Crash WARNING A crash can damage the LATCH system in the vehicle A damaged LATCH system may not properly secure the child restraint resulting in serious injury or even death in a crash To help make su...

Page 125: ...requires that the top tether be anchored or if the instructions that come with the child restraint say that the top strap must be anchored In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached If the child restraint does not have the LATCH system you will be using the safety belt to secure the child restraint in this position Be sure to f...

Page 126: ...nd shoulder portions of the vehicle s safety belt through or around the restraint The child restraint instructions will show you how For third row seating positions with cinching latch plates tilt the latch plate to adjust the belt if needed 3 Push the latch plate into the buckle until it clicks Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessa...

Page 127: ... on the child restraint as you tighten the belt Try to pull the belt out of the retractor to make sure the retractor is locked If the retractor is not locked repeat Steps 4 and 5 6 If the child restraint has a top tether follow the child restraint manufacturer s instructions regarding the use of the top tether See Lower Anchors and Tethers for Children LATCH System on page 3 55 for more informatio...

Page 128: ... conditions See Passenger Sensing System on page 3 39 and Passenger Airbag Status Indicator on page 5 18 for more information including important safety information A label on the sun visor says Never put a rear facing child seat in the front This is because the risk to the rear facing child is so great if the airbag deploys WARNING A child in a rear facing child restraint can be seriously injured...

Page 129: ...straint is secured using a safety belt and it uses a top tether see Lower Anchors and Tethers for Children LATCH System on page 3 55 for top tether anchor locations Do not secure a child seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored or if the instructions that come with the child restraint say that the top strap must be anchored ...

Page 130: ... retractor lock is set the belt can be tightened but not pulled out of the retractor 6 To tighten the belt push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion of the belt and feed the shoulder belt back into the retractor When installing a forward facing child restraint it may be helpful to use your knee to push down on the child restraint as you tight...

Page 131: ...the vehicle is equipped with the passenger sensing system and when the passenger sensing system has turned off the right front passenger frontal airbag the off indicator in the passenger airbag status indicator should light and stay lit when you start the vehicle See Passenger Airbag Status Indicator on page 5 18 If a child restraint has been installed and the on indicator is lit see If the On Ind...

Page 132: ...Black plate 70 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 3 70 Seats and Restraints 2 NOTES ...

Page 133: ...e Box Lift up on the glove box lever to open it Cupholders For vehicles with cupholders located in the front and rear of the floor console or in the fold down armrest adjust the front cupholders by moving the insert forward or rearward Pull downward on the lid to access the rear floor console cupholders There could also be cupholders located in the second and third row seat armrest areas Armrest S...

Page 134: ...er WARNING An unsecured cargo cover could strike people in a sudden stop or turn or in a crash Store the cargo cover securely or remove it from the vehicle To use the cargo cover if equipped 1 Pull the cover handle toward the rear of the vehicle 2 Latch the cover posts into the retaining sockets on the cargo area trim panels To return the cover to the retracted position 1 Pull up on the cover hand...

Page 135: ...ing driven The item being carried could be violently torn off and this could cause a collision and damage the vehicle Never carry something longer or wider than the roof rack on top of the vehicle unless using a GM certified accessory carrier For vehicles with a roof rack the rack can be used to load items For roof racks that do not have crossrails included GM Certified crossrails can be purchased...

Page 136: ...srail lift the release lever up on both sides of the rail Then slide the crossrail to the desired position balancing the force side to side Press the release lever down on both sides of the rail down to tighten it Try to slide the crossrail back and forth slightly to make sure it is tight To carry long items move the crossrails as far apart as possible Tie the load to the crossrails and the sidera...

Page 137: ...m Warning Light 5 23 Antilock Brake System ABS Warning Light 5 23 Tow Haul Mode Light 5 24 StabiliTrak OFF Light 5 24 Traction Control System TCS StabiliTrak Light 5 25 Tire Pressure Light 5 25 Engine Oil Pressure Light 5 26 Low Fuel Warning Light 5 26 Security Light 5 26 High Beam On Light 5 27 Front Fog Lamp Light 5 27 Cruise Control Light 5 27 Information Displays Driver Information Center DIC ...

Page 138: ...mote System 5 56 Universal Remote System Programming 5 56 Universal Remote System Operation 5 61 Controls Steering Wheel Adjustment The tilt lever is located on the lower left side of the steering column To adjust the steering wheel 1 Hold the steering wheel and pull the lever 2 Move the steering wheel up or down 3 Release the lever to lock the wheel in place Do not adjust the steering wheel while...

Page 139: ... a CD DVD Press and release w or c x to go to the next or previous track Selecting Tracks on an iPod or USB Device Vehicles without a Navigation System 1 Press and hold w or c x while listening to a song until the contents of the current folder display on the radio display 2 Press and release w or c x to scroll up or down the list then press and hold w or press to play the highlighted track Naviga...

Page 140: ...urn the sound on For vehicles with Bluetooth or OnStar systems press and hold for longer than two seconds to interact with those systems See Bluetooth on page 7 48 and OnStar Overview on page 14 1 for more information SRCE Source Voice Recognition Press to switch between the radio and CD and for equipped vehicles the DVD front auxiliary and rear auxiliary For vehicles with the navigation system pr...

Page 141: ...ns the windshield wipers off 6 Adjustable Interval Wipes Turn the band up for more frequent wipes or down for less frequent wipes 6 Low Speed Slow wipes High Speed Fast wipes Clear ice and snow from the wiper blades before using them If frozen to the windshield carefully loosen or thaw them Damaged wiper blades should be replaced See Wiper Blade Replacement on page 10 34 Heavy snow or ice can over...

Page 142: ... the Driver Information Center DIC Compass Zone The zone is set to zone eight upon leaving the factory Your dealer will set the correct zone for your location Under certain circumstances such as during a long distance cross country trip or moving to a new state or province it will be necessary to compensate for compass variance by resetting the zone through the DIC if the zone is not set correctly...

Page 143: ...alibration Procedure following Compass Calibration The compass can be manually calibrated Only calibrate the compass in a magnetically clean and safe location such as an open parking lot where driving the vehicle in circles is not a danger It is suggested to calibrate away from tall buildings utility wires manhole covers or other industrial structures if possible If CAL should ever appear in the D...

Page 144: ...tart the compass calibration Or if the vehicle does not have DIC buttons press and hold the trip odometer reset stem for two seconds to start the compass calibration 4 The DIC will display CALIBRATING DRIVE IN CIRCLES Drive the vehicle in tight circles at less than 8 km h 5 mph to complete the calibration The DIC will display CALIBRATION COMPLETE for a few seconds when the calibration is complete ...

Page 145: ...ontrols one inside the center floor console one on the rear of the center floor console and one accessory power outlet in the rear cargo area on the passenger side Remove the cover to access and replace when not in use The accessory power outlets are powered even with the ignition off Continuing to use accessory power outlets while the ignition is in LOCK OFF may cause the vehicle s battery to run...

Page 146: ... Volt Alternative Current The vehicle may have a power outlet that can be used to plug in electrical equipment that uses a maximum limit of 150 watts The power outlet is located on the rear of the center console An indicator light on the outlet turns on to show it is in use The light comes on when the ignition is in ON RUN and equipment requiring less than 150 watts is plugged into the outlet and ...

Page 147: ...wrong before it becomes serious enough to cause an expensive repair or replacement Paying attention to the warning lights and gauges could prevent injury Warning lights come on when there could be a problem with a vehicle function Some warning lights come on briefly when the engine is started to indicate they are working Gauges can indicate when there could be a problem with a vehicle function Oft...

Page 148: ...Black plate 12 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 5 12 Instruments and Controls Instrument Cluster English 6 Speed Shown Metric and 2500 Series Similar ...

Page 149: ...dometer can show how far the vehicle has been driven since the trip odometer was last set to zero Press the reset button located on the instrument panel cluster next to the trip odometer display to toggle between the trip odometer and the regular odometer Holding the reset button for approximately one second while the trip odometer is displayed resets it To display the odometer reading with the ig...

Page 150: ...r Information Center DIC See Fuel System Messages on page 5 41 for more information Here are some situations owners may experience with the fuel gauge None of these indicate a problem with the fuel gauge At the gas station the fuel pump shuts off before the gauge reads full It takes a little more or less fuel to fill up than the fuel gauge indicated For example the gauge may have indicated the tan...

Page 151: ...n Center DIC See Engine Oil Messages on page 5 40 and Engine Oil on page 10 7 for more information A reading in the low pressure zone may be caused by a dangerously low oil level or some other problem causing low oil pressure Notice Lack of proper engine oil maintenance can damage the engine Driving with the engine oil low can also damage the engine The repairs would not be covered by the vehicle ...

Page 152: ...e of charge in DC volts When the engine is running the gauge shows the condition of the charging system The charging system regulates voltage based on the state of the battery for improved fuel economy and battery life The gauge may transition from a higher to lower or a lower to higher reading this is normal Readings between the low and high warning zones indicate the normal operating range The g...

Page 153: ...comes unbuckled while the vehicle is moving If the driver safety belt is buckled neither the light nor the chime comes on Passenger Safety Belt Reminder Light When the vehicle is started this light flashes and a chime may come on to remind front passengers to fasten their safety belt Then the light stays on solid until the belt is buckled See Passenger Airbag Status Indicator on page 5 18 This cyc...

Page 154: ...started or comes on while driving it means the airbag system might not be working properly The airbags in the vehicle might not inflate in a crash or they could even inflate without a crash To help avoid injury have the vehicle serviced right away If there is a problem with the airbag system a Driver Information Center DIC message can also come on See Airbag System Messages on page 5 44 for more i...

Page 155: ... on symbol is lit on the passenger airbag status indicator it means that the right front passenger frontal airbag is enabled may inflate If the word OFF or the off symbol is lit on the airbag status indicator it means that the passenger sensing system has turned off the right front passenger frontal airbag If after several seconds both status indicator lights remain on or if there are no lights at...

Page 156: ...the hybrid supplement for more information Malfunction Indicator Lamp A computer system called OBD II On Board Diagnostics Second Generation monitors the operation of the vehicle to ensure emissions are at acceptable levels to produce a cleaner environment This light comes on when the vehicle is placed in ON RUN as a check to show it is working If it does not have the vehicle serviced by your deal...

Page 157: ...steep uphill grades If towing a trailer reduce the amount of cargo being hauled as soon as it is possible If the light continues to flash stop and park the vehicle Turn the vehicle off wait at least 10 seconds and restart the engine If the light is still flashing follow the previous steps and see your dealer for service as soon as possible Light On Steady An emission control system malfunction has...

Page 158: ...is under the instrument panel to the left of the steering wheel See your dealer if assistance is needed The vehicle may not pass inspection if The malfunction indicator lamp is on with the engine running or if the light does not come on when the ignition is turned to ON RUN while the engine is off See your dealer for assistance in verifying proper operation of the malfunction indicator lamp The OB...

Page 159: ...r more information Metric English This light comes on briefly when the ignition key is turned to ON RUN If it does not come on then have it fixed so it is ready to warn if there is a problem WARNING The brake system might not be working properly if the brake system warning light is on Driving with the brake system warning light on can lead to a crash If the light is still on after the vehicle has ...

Page 160: ...the regular brakes See Brake System Warning Light on page 5 23 For vehicles with a Driver Information Center DIC see Brake System Messages on page 5 37 for all brake related DIC messages If the vehicle is a hybrid see the hybrid supplement for more information Tow Haul Mode Light For vehicles with the Tow Haul Mode feature this light comes on when the Tow Haul Mode has been activated For more info...

Page 161: ...ge 5 43 for more information If the light flashes while driving this means that StabiliTrak or TCS is assisting in controlling the vehicle See StabiliTrak System on page 9 47 for more information Tire Pressure Light For vehicles with the Tire Pressure Monitor System TPMS this light comes on briefly when the engine is started It provides information about tire pressures and the TPMS When the Light ...

Page 162: ... stays on it means that oil is not flowing through the engine properly The vehicle could be low on oil and it might have some other system problem If the vehicle is a hybrid see the hybrid supplement for more information Low Fuel Warning Light This light under the fuel gauge comes on briefly while the engine is being started This light and a chime come on when the fuel tank is low on fuel The Driv...

Page 163: ... information regarding this light and the vehicle s security system see Anti theft Alarm System on page 2 15 High Beam On Light This light comes on when the high beam headlamps are in use See Headlamp High Low Beam Changer on page 6 2 Front Fog Lamp Light The fog lamp light comes on when the fog lamps are in use The light goes out when the fog lamps are turned off See Fog Lamps on page 6 6 for mor...

Page 164: ...an be accessed by pressing the DIC buttons located on the instrument panel next to the steering wheel If the vehicle does not have DIC buttons the trip odometer reset stem can be used to access some of the menu items The DIC displays trip fuel and vehicle system information and warning messages if a system problem is detected The DIC also allows some features to be customized See Vehicle Personali...

Page 165: ... either kilometers km or miles mi Pressing the trip odometer reset stem will also display the odometer To switch between English and metric measurements see Units later in this section Trip Odometer Press the trip fuel button until TRIP displays This display shows the current distance traveled in either kilometers km or miles mi since the last reset for the trip odometer Pressing the trip odometer...

Page 166: ...el economy than city driving Fuel range cannot be reset Average Economy Press the trip fuel button until AVG ECONOMY displays This display shows the approximate average liters per 100 kilometers L 100 km or miles per gallon mpg This number is calculated based on the number of L 100 km mpg recorded since the last time this menu item was reset To reset AVG ECONOMY press and hold the set reset button...

Page 167: ...00 km or miles per gallon mpg Unlike average economy this screen cannot be reset An Active Fuel Management indicator will display on the right side of the DIC while INST ECON displays on the left side Active Fuel Management allows the engine to operate on either four or eight cylinders depending on your driving demands When Active Fuel Management is active V4 will display on the DIC When Active Fu...

Page 168: ... choose ON the system will be turned on If you choose OFF the system will be turned off When the SBZA system is turned off the DIC will display the SIDE BLIND ZONE ALERT SYSTEM OFF message as a reminder that the system has been turned off See Object Detection System Messages on page 5 41 and Side Blind Zone Alert SBZA on page 9 56 for more information Units Press the vehicle information button unt...

Page 169: ...nder Towing Equipment on page 9 79 for more information Engine Hours Press the vehicle information button until ENGINE HOURS displays This display shows the total number of hours the engine has run Compass Zone Setting This display allows for setting the compass zone See Compass on page 5 6 Compass Recalibration This display allows for calibrating the compass See Compass on page 5 6 Blank Display ...

Page 170: ...ect the language in which the DIC messages will appear To select a language 1 Press the trip odometer reset stem until ODOMETER displays 2 While in the ODOMETER display press and hold the trip odometer reset stem for three seconds until the currently set language displays 3 Continue to press and hold the trip odometer reset stem to scroll through all of the available languages The available select...

Page 171: ...e press and hold the trip odometer reset stem for at least four seconds The trip odometer will display the number of kilometers km or miles mi driven since the ignition was last turned on and the vehicle was moving Once the vehicle begins moving the trip odometer will accumulate mileage For example if the vehicle was driven 8 km 5 mi before it is started again and then the retroactive reset featur...

Page 172: ... a schedule consistent with your driving conditions When the remaining oil life is low the CHANGE ENGINE OIL SOON message will appear on the display See CHANGE ENGINE OIL SOON under Engine Oil Messages on page 5 40 You should change the oil as soon as you can See Engine Oil on page 10 7 In addition to the engine oil life system monitoring the oil life additional maintenance is recommended in the M...

Page 173: ...and the battery continues to discharge the climate controls heated seats and audio systems will shut off and the vehicle may require a jump start These systems will function again after the vehicle is started SERVICE BATTERY CHARGING SYSTEM On some vehicles this message displays if there is a problem with the battery charging system Under certain conditions the charging system light may also turn ...

Page 174: ...ntegrated Trailer Brake Control System under Towing Equipment on page 9 79 for more information Door Ajar Messages DRIVER DOOR OPEN This message displays and a chime sounds if the driver door is not fully closed and the vehicle is shifted out of P Park Stop and turn off the vehicle check the door for obstructions and close the door again Check to see if the message still appears on the DIC HOOD OP...

Page 175: ...on the instrument panel cluster and or DIC stop the vehicle as soon as possible See Engine Overheating on page 10 21 for more information ENGINE HOT A C Air Conditioning TURNED OFF This message displays when the engine coolant becomes hotter than the normal operating temperature See Engine Coolant Temperature Gauge on page 5 15 To avoid added strain on a hot engine the air conditioning compressor ...

Page 176: ...n the normal operating temperature Stop and allow the vehicle to idle until it cools down See Engine Coolant Temperature Gauge on page 5 15 OIL PRESSURE LOW STOP ENGINE Notice If you drive the vehicle while the engine oil pressure is low severe engine damage may occur If a low oil pressure warning appears on the Driver Information Center DIC stop the vehicle as soon as possible Do not drive the ve...

Page 177: ...strument panel cluster if the fuel cap is not tightened properly See Malfunction Indicator Lamp on page 5 20 Reinstall the fuel cap fully See Filling the Tank on page 9 67 The diagnostic system can determine if the fuel cap has been left off or improperly installed A loose or missing fuel cap allows fuel to evaporate into the atmosphere A few driving trips with the cap properly installed should tu...

Page 178: ... SBZA system If these displays remain on after continued driving the system needs service See your dealer See Side Blind Zone Alert SBZA on page 9 56 for more information SIDE BLIND ZONE ALERT SYSTEM OFF If your vehicle has the Side Blind Zone Alert SBZA system this message displays when the SBZA system has been turned off See Side Blind Zone Alert SBZA on page 9 56 and Driver Information Center D...

Page 179: ...t wheel spin Adjust your driving accordingly See your dealer for service See StabiliTrak System on page 9 47 for more information STABILITRAK INITIALIZING If the vehicle has StabiliTrak this message may come on if the StabiliTrak system has not fully initialized because of road conditions or the incorrect tire size When the StabiliTrak system is fully initialized the message will turn off See Stab...

Page 180: ...g System Messages SERVICE AIR BAG This message displays if there is a problem with the airbag system Have your dealer inspect the system for problems See Airbag Readiness Light on page 5 18 and Airbag System on page 3 30 for more information Anti theft Alarm System Messages SERVICE THEFT DETERRENT SYSTEM This message displays when there is a problem with the theft deterrent system The vehicle may ...

Page 181: ... the tire pressures checked and set to those shown on the Tire Loading Information label See Tires on page 10 49 Vehicle Load Limits on page 9 16 and Tire Pressure on page 10 57 The DIC also shows the tire pressure values See DIC Operation and Displays With DIC Buttons earlier in this section Transmission Messages SERVICE 4 WHEEL DRIVE This message displays if a problem occurs with the four wheel ...

Page 182: ...ad and turn the ignition off Check the wiring connection to the trailer and turn the ignition back on This message clears if the trailer is reconnected This message also clears if you acknowledge it If this message still displays either the vehicle or the trailer needs service See your dealer See Integrated Trailer Brake Control System under Towing Equipment on page 9 79 for more information ICE P...

Page 183: ...of the customization options may not be available on your vehicle Only the options available will be displayed on the DIC The default settings for the customization features were set when your vehicle left the factory but may have been changed from their default state since then The customization preferences are automatically recalled To change customization preferences use the following procedure...

Page 184: ...ect a setting press the set reset button while the desired setting is displayed on the DIC You can also change the language by pressing the trip odometer reset stem See Language under DIC Operation and Displays Without DIC Buttons earlier in this section for more information AUTO DOOR LOCK This feature allows you to select when the vehicle s doors will automatically lock See Automatic Door Locks o...

Page 185: ...ge will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC REMOTE DOOR LOCK This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Keyless Entry RKE transmitter You will not receive feedback when locking the vehicle with the RKE transmitter...

Page 186: ...rough the following settings LIGHTS OFF The exterior lamps will not flash when you press the unlock button on the RKE transmitter LIGHTS ON default The exterior lamps will flash when you press the unlock button on the RKE transmitter NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed...

Page 187: ...o access the settings for this feature Then press the customization button to scroll through the following settings OFF The exterior lamps will not turn on 30 SECONDS default The exterior lamps will stay on for 30 seconds 1 MINUTE The exterior lamps will stay on for 1 minute 2 MINUTES The exterior lamps will stay on for 2 minutes NO CHANGE No change will be made to this feature The current setting...

Page 188: ...ume will be set to a normal level LOUD The chime volume will be set to a loud level NO CHANGE No change will be made to this feature The current setting will remain There is no default for chime volume The volume will stay at the last known setting To select a setting press the set reset button while the desired setting is displayed on the DIC PARK TILT MIRRORS If your vehicle has this feature it ...

Page 189: ...s DOOR BUTTON ONLY No automatic seat exit recall will occur The recall will only occur after pressing the easy exit seat button BUTTON KEY OUT default If the features are enabled through the EASY EXIT SETUP menu the driver seat will move back when the key is removed from the ignition or after pressing the easy exit seat button The automatic easy exit seat movement will only occur one time after th...

Page 190: ...oll through the following settings OFF default No remote memory seat recall will occur ON The driver seat and on some vehicles the outside mirrors will automatically move to the stored driving position when the unlock button on the Remote Keyless Entry RKE transmitter is pressed On some vehicles with the adjustable throttle and brake pedal feature the pedals will also automatically move NO CHANGE ...

Page 191: ...to their factory default settings DO NOT RESTORE The customization features will not be set to their factory default settings To select a setting press the set reset button while the desired setting is displayed on the DIC EXIT FEATURE SETTINGS This feature allows you to exit the feature settings menu Press the customization button until PRESS V TO EXIT FEATURE SETTINGS appears in the DIC display ...

Page 192: ...m the transmitter Because of the steps involved it may be helpful to have another person assist with programming the transmitter Be sure to keep the original remote control transmitter for use in other vehicles as well as for future programming Only the original remote control transmitter is needed for Fixed Code programming The programmed buttons should be erased when the vehicle is sold or the l...

Page 193: ...a colored button Press this button After pressing this button complete the following steps in less than 30 seconds 3 Immediately return to the vehicle Press and hold the Universal Home Remote button that will be used to control the garage door until the garage door moves The indicator light above the selected button should slowly blink This button may need to be held for up to 20 seconds 4 Immedia...

Page 194: ...ill time out and the procedure will have to be repeated To program up to three devices 1 To verify that the garage door opener is a Fixed Code unit remove the battery cover on the hand held transmitter supplied by the manufacturer of the garage door opener motor If there is a row of dip switches similar to the graphic above the garage door opener is a Fixed Code unit If you do not see a row of dip...

Page 195: ...position could be labeled as Middle 0 or Neutral 2 Write down the 8 to 12 switch settings from left to right as follows When a switch is in the up position write Left When a switch is in the down position write Right If a switch is set between the up and down position write Middle The switch settings written down in Step 2 now become the button strokes to be entered into the Universal Home Remote ...

Page 196: ...entering all of the switch positions once again firmly press and release all three buttons at the same time The indicator lights will turn on 6 Press and hold the button that will be used to control the garage door until the garage door moves The indicator light above the selected button should slowly blink This button may need to be held for up to 55 seconds 7 Immediately release the button when ...

Page 197: ...buttons should be erased when the vehicle is sold or the lease ends To erase either Rolling Code or Fixed Code settings on the Universal Home Remote device 1 Press and hold the two outside buttons at the same time for approximately 20 seconds until the indicator lights located directly above the buttons begin to blink rapidly 2 Once the indicator lights begin to blink release both buttons The code...

Page 198: ...Black plate 62 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 5 62 Instruments and Controls 2 NOTES ...

Page 199: ...ane Change Signals 6 5 Fog Lamps 6 6 Auxiliary Roof Mounted Lamp 6 7 Interior Lighting Instrument Panel Illumination Control 6 7 Dome Lamps 6 8 Reading Lamps 6 8 Lighting Features Entry Lighting 6 9 Exit Lighting 6 9 Battery Load Management 6 9 Battery Power Protection 6 10 Exterior Lighting Exterior Lamp Controls The exterior lamps control is located on the instrument panel to the left of the ste...

Page 200: ...ted below Parking Lamps Instrument Panel Lights Taillamps License Plate Lamps When the headlamps are turned on while the vehicle is on the headlamps will turn off automatically 10 minutes after the ignition is turned off When the headlamps are turned on while the vehicle is off the headlamps will stay on for 10 minutes before automatically turning off to prevent the battery from being drained Turn...

Page 201: ...eturn to normal operation Daytime Running Lamps DRL Daytime Running Lamps DRL can make it easier for others to see the front of your vehicle during the day Fully functional daytime running lamps are required on all vehicles first sold in Canada The DRL system comes on when the following conditions are met The ignition is on The exterior lamps control is in AUTO The transmission is not in Park The ...

Page 202: ...enever the ignition is on The system may also turn on the headlamps when driving through a parking garage or heavy overcast weather This is normal There is a delay in the transition between the daytime and nighttime operation of the Daytime Running Lamps DRL and the automatic headlamp systems so that driving under bridges or bright overhead street lights does not affect the system The DRL and auto...

Page 203: ...o the instrument panel light remains on for 30 seconds with the driver door closed For vehicles with a radio the instrument panel light remains on for 10 minutes with the driver door closed See Retained Accessory Power RAP on page 9 27 The regular headlamp system can be turned on when needed Hazard Warning Flashers Hazard Warning Flashers Press this button located on top of the steering column to ...

Page 204: ...Turn Signal On Chime If the turn signal is left on for more than 1 2 km 0 75 mi a chime will sound at each flash of the turn signal and the message TURN SIGNAL ON will also appear in the Driver Information Control DIC To turn the chime and message off move the turn signal lever to the off position Fog Lamps For vehicles with fog lamps the control is located next to the exterior lamps control on th...

Page 205: ...alue The attachment points for the roof lamp circuits are two blunt cut wires located above the overhead console a dark green switched power wire and a black ground wire For more information on roof mount emergency lamp installation please visit the GM Upfitter website at www gmupfitter com or contact your dealer If the vehicle has this button the vehicle may have the snow plow prep package For fu...

Page 206: ...Lamp Override The dome lamp override button is located next to the exterior lamps control k Dome Off Press the button in and the dome lamps remain off when a door is opened Press the button again to return it to the extended position so that the dome lamps come on when a door is opened Reading Lamps For vehicles with reading lamps they are located on the overhead console To turn on the reading lam...

Page 207: ...life of the battery When the battery s state of charge is low the voltage is raised slightly to quickly bring the charge back up When the state of charge is high the voltage is lowered slightly to prevent overcharging If the vehicle has a voltmeter gauge or a voltage display on the Driver Information Center DIC you may see the voltage move up or down This is normal If there is a problem an alert w...

Page 208: ...evels without being noticeable In rare cases at the highest levels of corrective action this action may be noticeable to the driver If so a Driver Information Center DIC message might be displayed such as BATTERY LOW START VEHICLE If this message displays it is recommended that the driver reduce the electrical loads as much as possible and restart the vehicle See Battery Voltage and Charging Messa...

Page 209: ...ary Devices 7 31 Rear Seat Infotainment Rear Seat Entertainment RSE System 7 35 Rear Seat Audio RSA System 7 46 Phone Bluetooth 7 48 Trademarks and License Agreements Trademarks and License Agreements 7 55 Introduction Infotainment Read the following pages to become familiar with the audio system s features WARNING Taking your eyes off the road for extended periods could cause a crash resulting in...

Page 210: ...oticeable engine noise at certain speeds Notice Contact your dealer before adding any equipment Adding audio or communication equipment could interfere with the operation of the engine radio or other systems and could damage them Follow federal rules covering mobile radio and telephone equipment The vehicle has Retained Accessory Power RAP With RAP the audio system can be played even after the ign...

Page 211: ...Black plate 3 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 16 11 Infotainment System 7 3 Operation Radio with CD MP3 Shown Radio with USB and CD MP3 Similar ...

Page 212: ...have a Rear Seat Entertainment RSE system See Rear Seat Entertainment RSE System on page 7 35 for more information on the vehicle s RSE system The DVD player is the top slot on the radio faceplate The player is capable of reading the DTS programmed DVD Audio or DVD Video media DTS and DTS Digital Surround are registered trademarks of Digital Theater Systems Inc Manufactured under license from Dolb...

Page 213: ...vate SCV 1 Set the radio volume to the desired level 2 Press the MENU button to display the radio setup menu 3 Press the softkey under the AUTO VOLUM automatic volume tab on the radio display 4 Press the softkey under the desired Speed Compensated Volume setting OFF Low Med or High to select the level of radio volume compensation The display times out after approximately 10 seconds Each higher set...

Page 214: ...counterclockwise Press the SEEK or SEEK button Press the FWD or s REV button If a station s frequency is weak or if there is static decrease the treble To quickly adjust bass midrange or treble to the middle position press the softkey positioned under the BASS MID or TREB tab for more than two seconds A beep sounds and the level adjusts to the middle position To quickly adjust all tone and speaker...

Page 215: ...adjust the balance or fade 1 Press the f knob until the speaker control tabs display 2 Highlight the desired speaker control tab by doing one of the following Pressing the f knob Press the softkey under the desired tab 3 Adjust the setting by doing one of the following Turn the f knob clockwise or counterclockwise Press the SEEK or SEEK button Press the FWD or s REV button To quickly adjust all sp...

Page 216: ... a Station BAND Press to switch between AM FM or XM if equipped f Tune Turn to manually select radio stations SEEK Press to seek the previous radio station Press and hold for a few seconds until a beep sounds to scan for radio stations in descending order press the SEEK button again to stop scanning radio stations The radio only seeks and scans stations with a strong signal that are in the selecte...

Page 217: ...the number of favorites pages 1 Press the MENU button 2 Press the softkey located below the FAV 1 6 tab 3 Select the number of favorites pages by pressing the softkey located below the displayed page numbers 4 Press the FAV button or let the menu time out to return to the original main radio screen showing the radio station frequency tabs and to begin the process of programming favorites Satellite...

Page 218: ... find XM channels when the radio is in the XM mode Finding a Category CAT Station To find XM channels in a category 1 Press the CAT button to display the category tabs Continue pressing the CAT button until the desired category name displays Radios with CD and DVD can also navigate the category list by pressing the FWD or the s REV buttons 2 Press either of the two softkeys below the desired categ...

Page 219: ...ress the FAV button to display the page where the station will be stored 3 Press and hold one of the six softkeys until a beep sounds 4 Repeat Steps 1 through 3 to store additional radio stations The number of favorites pages can be set up using the MENU button To set up the number of favorites pages 1 Press the MENU button 2 Press the softkey located below the FAV 1 6 tab 3 Select the number of f...

Page 220: ... system is working properly No Information No text or informational messages are available at this time on this channel The system is working properly No Subscription Please Renew The XM subscription needs to be reactivated Contact XM at www xmradio com or call 1 800 929 2100 in the U S and www xmradio ca or call 1 877 438 9677 in Canada CAT Not Found There are no channels available for the select...

Page 221: ...ccur when things like storms and power lines interfere with radio reception When this happens try reducing the treble on the radio FM Stereo FM signals only reach about 16 to 65 km 10 to 40 mi Although the radio has a built in electronic circuit that automatically works to reduce interference some static can occur especially around tall buildings or hills causing the sound to fade in and out XM Sa...

Page 222: ...by the warranty Do not clear the inside of the rear side windows with sharp objects Notice Do not apply aftermarket glass tinting with metallic film The metallic film in some tinting materials will interfere with or distort the incoming radio reception Any damage caused to the antenna due to metallic tinting materials will not be covered by the warranty Satellite Radio Antenna The XM Satellite Rad...

Page 223: ... or not at all Do not touch the bottom side of a CD while handling it this could damage the surface Pick up CDs by grasping the outer edges or the edge of the hole and the outer edge If the surface of a CD is soiled clean it with a soft lint free cloth or dampen a clean soft cloth in a mild neutral detergent solution mixed with water Make sure the wiping process starts from the center to the edge ...

Page 224: ...tart of the current track if more than ten seconds on the CD have played Press to go to the previous track if less than ten seconds on the CD have played Press and hold or press multiple times to continue moving backward through the tracks on the CD SEEK Press to go to the next track Press and hold or press multiple times to continue moving forward through the tracks on the CD s REV Fast Reverse P...

Page 225: ...that do not contain files are skipped and the player advances to the next folder that contains files Order of Play Compressed audio files are accessed in the following order Playlists Px Files stored in the root directory Files stored in folders in the root directory Tracks are played in the following order Play begins from the first track in the first playlist and continues sequentially through a...

Page 226: ...ximum but all items over the maximum are not accessible Playing an MP3 4 Information Press to display additional text information related to the current song If information is available the song title information displays on the top line of the display and artist information displays on the bottom line When information is not available NO INFO displays f Tune Turn to select MP3 files on the CD cur...

Page 227: ...ss the softkey located below either arrow tab The disc goes to the next or previous artist in alphabetical order Continue pressing either softkey below the arrow tab until the desired artist displays To change from playback by artist to playback by album 1 Press the softkey located below the Sort By tab 2 Press one of the softkeys below the album tab from the sort screen 3 Press the softkey below ...

Page 228: ...r damaged CDs the CD player could be damaged While using the CD player use only CDs in good condition without any label load one CD at a time and keep the CD player and the loading slot free of foreign materials liquids and debris If an error displays see CD Messages later in this section Care of CDs and DVDs If playing a CD R or CD RW the sound quality can be reduced due to CD R or CD RW quality ...

Page 229: ...ment RSE System on page 7 35 for more information In some vehicles depending on audio options the rear speakers can be muted when the RSA power is turned on See Rear Seat Audio RSA System on page 7 46 for more information Inserting a Disc Insert a disc partway into either slot label side up The player pulls it in and the disc should begin playing Loading a disc into the system depending on media t...

Page 230: ...umber will display when a disc is in either slot Press the DVD CD AUX button again and the system automatically searches for an auxiliary input device see Auxiliary Devices on page 7 31 for more information If a portable audio player is not connected No Aux Input Device displays If a disc is in both the DVD slot and the CD slot the DVD CD AUX button cycles between the two sources and does not indi...

Page 231: ...Press the softkey under the RDM tab until Random Current Disc displays 2 Press the softkey again to turn off random play MP3 and WMA Supported Files Format The radio can play mp3 or wma files that were recorded onto a CD R or CD RW disc Compressed Audio or Mixed Mode Discs The radio plays discs that contain both uncompressed CD audio and MP3 WMA files depending on which slot the disc is loaded int...

Page 232: ... the radio displays ROOT When the disc contains only playlists and compressed audio files but no folders all files are located under the root folder The folder down and the folder up buttons search playlists first and then go to the root folder When the radio displays the name of the folder the radio displays ROOT Order of Play Compressed audio files are accessed in the following order Playlists P...

Page 233: ... a disc is inserted into the top DVD slot the rear seat operator can turn on the video screen and use the remote control to navigate the CD tracks only f Tune Turn to select MP3 WMA files SEEK Press to go to the start of the track if more than five seconds have played Press and hold or press multiple times if less than five seconds have played to continue moving backward through tracks SEEK Press ...

Page 234: ...screen 3 Press the softkey below the Back tab to return to the main music navigator screen The album name displays on the second line between the arrows and songs from the current album begin to play Once all songs from that album have played the player moves to the next album in alphabetical order on the CD and begins playing MP3 files from that album To exit music navigator mode press the softke...

Page 235: ...owing the track or chapter number will display when a disc is in either slot Press the DVD CD AUX button again and the system automatically searches for an auxiliary input device see Auxiliary Devices on page 7 31 for more information If a portable audio player is not connected No Aux Input Device displays If a disc is in both the DVD slot and the CD slot the DVD CD AUX button cycles between the t...

Page 236: ... Forward Press to fast forward the CD or DVD at five times the normal speed To stop fast forwarding press again This button might not work when the DVD is playing the copyright information or the previews Using Softkeys to Play a DVD V Video Once a DVD V is inserted the radio display menu shows several tab options for playback Press the softkey located under any tab option during DVD V playback r ...

Page 237: ...occupant through the remote control power button Using Softkeys to Play a DVD A Audio Once a DVD A is inserted the radio display menu shows several tab options for playback Press the softkey located under any tab option during DVD A playback r j Play Pause Press either the play or pause icon displayed on the radio to toggle between pausing or restarting playback of a DVD If the forward arrow is sh...

Page 238: ...rted with the disc label wrong side up or if the disc is damaged Disc Region Error This message displays if the disc is not from a correct region No Disc Inserted This message displays if no disc is present when the Z or DVD CD AUX button is pressed on the radio Optical Error This message displays if the disc was inserted upside down Disk Read Error This message displays if a disc was inserted wit...

Page 239: ... Additional volume adjustments might have to be made from the portable device if the volume is not loud or soft enough BAND Press to listen to the radio when a portable audio device is playing The portable audio device continues playing CD AUX CD Auxiliary Press to play a CD when a portable audio device is playing Press again and the system begins playing audio from the connected portable audio pl...

Page 240: ... play mp3 and wma files that are stored on a USB storage device as well as AAC files that are stored on an iPod USB Supported File and Folder Structure The radio supports Up to 700 folders Up to 8 folders in depth Up to 65 535 files Folder and file names up to 64 bytes Files with an mp3 or wma file extension AAC files stored on an iPod FAT16 FAT32 Connecting a USB Storage Device or iPod The USB Po...

Page 241: ...k Press and hold or press multiple times to continue moving forward through tracks s REV Reverse Press and hold to reverse playback quickly Sound is heard at a reduced volume Release s REV to resume playing The elapsed time of the file displays FWD Fast Forward Press and hold to advance playback quickly Sound is heard at a reduced volume Release FWD to resume playing The elapsed time of the file d...

Page 242: ... softkey 5 through the list each time the softkey is pressed Fourth softkey 10 through the list each time the softkey is pressed Fifth softkey end of the list h Music Navigator Press the softkey below h to view and select a file on an iPod using the iPod s menu system Files are sorted by Playlists Artists Albums Genres Songs Composers To select files 1 Press the softkey below h 2 Turn f to scroll ...

Page 243: ...off This is the default mode when a USB storage device or iPod is first connected 2 Shuffle All Songs Shuffle Songs Press the softkey below or C to shuffle all songs on the USB storage device or iPod C Shuffle Album Press the softkey below to shuffle all songs in the current album on an iPod Shuffle Folder Press the softkey below to shuffle all songs in the current folder on a USB storage device R...

Page 244: ... power button for more than two seconds to stop all system features such as radio video screen Rear Seat Audio RSA DVD and or CD While Parental Control is on a padlock icon displays The radio can be turned back on with a single press of the power button but the RSE system will remain under Parental Control To turn Parental Control off press and hold the radio power button for more than two seconds...

Page 245: ...ry power if the RSE system and RSA are shut off or if the headphones are out of range of the transmitters for more than three minutes If you move too far forward or step out of the vehicle the headphones lose the audio signal To adjust the volume on the headphones use the volume control located on the right side For optimal audio performance the headphones must be worn correctly Headphones should ...

Page 246: ...eadphones are to be stored for a long period of time remove the batteries and keep them in a cool dry place Audio Video A V Jacks Yellow Video Input White Left Audio Input Red Right Audio Input The A V jacks are color coded to match typical home entertainment system equipment The A V jacks located on the rear of the floor console allow audio or video signals to be connected from an auxiliary devic...

Page 247: ... Screen Settings The screen display mode normal full and zoom screen brightness and setup menu language can be changed from the on screen setup menu To change any feature 1 Press the z display menu button on the remote control 2 Use the remote control n q p o navigation arrows and the r enter button to use the setup menu 3 Press the z button again to remove the setup menu from the screen Audio Out...

Page 248: ...ying and the screen is raised to its locked position the screen remains on This is normal and the DVD continues to play through the previous audio source Use the remote control power button or eject the disc to turn off the screen The overhead console contains the infrared transmitters for the wireless headphones and the infrared receivers for the remote control They are located at the rear of the...

Page 249: ...ons O Power Press this button to turn the video screen on and off P Illumination Press this button to turn the remote control backlight on The backlight automatically times out after 7 to 10 seconds if no other button is pressed while the backlight is on v Title Press this button to return the DVD to the main menu of the DVD This function could vary for each disc y Main Menu Press this button to a...

Page 250: ...hapter Press this button to go to the beginning of the next chapter or track This button might not work while the DVD is playing the copyright information or the previews r Fast Reverse Press this button to quickly reverse the DVD or CD To stop fast reversing a DVD video press the play pause button To stop fast reversing a DVD audio or CD release the fast reverse button This button might not work ...

Page 251: ... while a DVD is playing The format and content of this function vary for each disc 1 through 0 Numeric Keypad The numeric keypad provides the capability of direct chapter or track number selection Clear Press this button within three seconds after entering a numeric selection to clear all numerical inputs 10 Double Digit Entries Press this button to select chapter or track numbers greater than nin...

Page 252: ...ary input connections at both devices The remote control does not work Check to make sure there is no obstruction between the remote control and the transmitter window Check the batteries to make sure they are not dead or installed incorrectly After stopping the player and pushing Play sometimes the DVD starts where it left off and sometimes at the beginning If the stop button was pressed one time...

Page 253: ...e radio that is in the vehicle The video screen can display one of the following Disc Load Eject Error This message displays when there are disc load or eject problems Disc Format Error This message displays if the disc is inserted with the disc label wrong side up or if the disc is damaged Disc Region Error This message displays if the disc is not from a correct region No Disc Inserted This messa...

Page 254: ...ve control of the volume for each set of headphones The radio functionality is controlled by both the RSA and the front radio Only one band can be tuned to at one time Changing the band on the RSA or the front radio will change the band on the other system if they are both sourced to the radio The RSA functions operate even when the main radio is off The front audio system will display the headpho...

Page 255: ...ore than ten seconds have played Press the right seek arrow to go to the next track or chapter on the disc This function is inactive with some radios if the front seat passengers are listening to the disc When a DVD video menu is being displayed press the left or right seek arrow to perform a cursor up or down on the menu Hold the left or right arrow to perform a cursor left or right on the menu P...

Page 256: ...access the address book or contact list See Voice Pass Thru in this section for more information See Storing and Deleting Phone Numbers in this section for more information WARNING When using a cell phone it can be distracting to look too long or too often at the screen of the phone or the infotainment navigation system Taking your eyes off the road too long or too often could cause a crash result...

Page 257: ...mation and start speech recognition c x End Press to end a call reject a call or cancel an operation Pairing A Bluetooth enabled cell phone must be paired to the Bluetooth system and then connected to the vehicle before it can be used See the cell phone manufacturer s user guide for Bluetooth functions before pairing the cell phone If a Bluetooth phone is not connected calls will be made using OnS...

Page 258: ...ds with phone name has been successfully paired after the pairing process is complete 6 Repeat Steps 1 through 5 to pair additional phones Listing All Paired and Connected Phones The system can list all cell phones paired to it If a paired cell phone is also connected to the vehicle the system responds with is connected after that phone name 1 Press and hold b g for two seconds 2 Say Bluetooth 3 S...

Page 259: ...tes all stored name tags in the Hands Free Calling Directory and the OnStar Turn by Turn Destinations Directory if equipped Using the Store Command 1 Press and hold b g for two seconds 2 Say Store 3 Say the phone number or group of numbers you want to store all at once with no pauses then follow the directions given by the system to save a name tag for this number Using the Digit Store Command If ...

Page 260: ...r to be dialed by entering the digits one at a time Re dial This command is used to dial the last number used on the cell phone Using the Dial or Call Command 1 Press and hold b g for two seconds 2 Say Dial or Call 3 Say the entire number without pausing or say the name tag Once connected the person called will be heard through the audio speakers Using the Digit Dial Command The digit dial command...

Page 261: ...incoming call when another call is active The original call is placed on hold Press b g again to return to the original call To ignore the incoming call no action is required Press c x to disconnect the current call and switch to the call on hold Three Way Calling Three way calling must be supported on the cell phone and enabled by the wireless service carrier 1 While on a call press b g 2 Say Thr...

Page 262: ...n the cell phone See your cell phone manufacturer s user guide for more information Voice Pass Thru Voice pass thru allows access to the voice recognition commands on the cell phone See your cell phone manufacturer s user guide to see if the cell phone supports this feature To access contacts stored in the cell phone 1 Press and hold b g for two seconds 2 Say Bluetooth This command can be skipped ...

Page 263: ...and any use of such marks by General Motors is under license Other trademarks and trade names are those of their respective owners See Radio Frequency Statement on page 13 22 for information regarding Part 15 of the Federal Communications Commission FCC rules and Industry Canada Standards RSS GEN 210 220 310 Trademarks and License Agreements Manufactured under license under U S Patent s 5 451 942 ...

Page 264: ...Black plate 56 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 16 11 7 56 Infotainment System 2 NOTES ...

Page 265: ...with Rear Seat Audio 8 11 Air Vents Air Vents 8 13 Climate Control Systems The heating cooling and ventilation in the vehicle can be controlled with this system A Fan Control B REAR Rear Climate Control C Recirculation D Air Delivery Mode Control E Air Conditioning F Driver and Passenger Temperature Controls G Rear Window Defogger Temperature Control Move the thumbwheels up or down to increase or ...

Page 266: ...nd side window vents In this mode the system turns off recirculation and runs the air conditioning compressor unless the outside temperature is close to freezing The recirculation mode cannot be selected while in the defog mode 0 Defrost The defrost mode is used to remove fog or frost from the windshield more quickly Air is directed to the windshield and side window vents with some directed to the...

Page 267: ...he engine REAR Press to turn the rear heating and air conditioning on See Rear Climate Control System Rear Climate with Rear Seat Audio on page 8 11 or Rear Climate Control System Rear Climate Control Only on page 8 10 for more information Rear Window Defogger The rear window defogger uses a warming grid to remove fog from the rear window 1 Rear Window Defogger Press this button to turn the rear w...

Page 268: ...iver Temperature Control H Display I Power Button J Rear Window Defogger K Air Conditioning L PASS M Passenger Temperature Control O On Off Press to turn the climate control system on or off Outside air still enters the vehicle and is directed to the floor This direction can be changed by pressing the mode button Recirculation can be selected once you have selected vent or bi level mode The temper...

Page 269: ...very and the fan speed Use the steps below to place the entire system in automatic mode 1 Press the AUTO button When AUTO is selected the display will change to show the current temperature s and AUTO will be lit on the display The current delivery mode and fan speed will also be displayed for approximately 5 seconds When AUTO is selected the air conditioning operation and air inlet will be automa...

Page 270: ...ons to change the direction of the airflow in the vehicle Repeatedly press either button until the desired mode appears on the display Pressing either mode button while the system is off changes the air delivery mode without turning the system on Pressing either mode button while in automatic control places the mode under manual control The air delivery mode setting is displayed and the AUTO light...

Page 271: ... are clear Air Conditioning Press to turn the air conditioning A C compressor on and off An indicator light comes on to show that the air conditioning is on If this button is pressed when the air conditioning compressor is unavailable the indicator flashes three times and then turns off If the air conditioning is on and the outside temperature drops below a temperature which is too cool for air co...

Page 272: ... driver side and passenger side temperature displays are shown REAR For vehicles with the rear heat and air conditioning controls Press to turn the rear climate control system on or off See Rear Climate Control System Rear Climate with Rear Seat Audio on page 8 11 or Rear Climate Control System Rear Climate Control Only on page 8 10 Rear Window Defogger The rear window defogger uses a warming grid...

Page 273: ...re of the air inside the vehicle There is also an exterior temperature sensor located behind the front grille This sensor reads the outside air temperature and helps maintain the temperature inside the vehicle Any cover on the front of the vehicle could cause a false reading in the displayed temperature The climate control system uses the information from these sensors to maintain your comfort set...

Page 274: ...age 8 4 or Dual Automatic Climate Control System on page 8 4 The rear system can also be turned off by turning the rear fan knob to the 9 position Mimic Mode This mode matches the rear climate control to the front climate control airflow settings It comes on when REAR is pressed the first time Independent Mode This mode directs rear seating airflow according to the settings of the rear controls It...

Page 275: ...ets The rear system floor outlets are located directly behind the second row seats Rear Climate Control System Rear Climate with Rear Seat Audio For vehicles with the rear heat and air conditioning controls they are integrated with the rear seat audio controls located in the center console The system can be controlled from the front controls as well as the rear controls Rear Climate Control with R...

Page 276: ...he display when automatic operation is active or Increase Decrease Temperature Press the or buttons to increase or decrease the cabin temperature The rear control temperature display will show the temperature setting increasing or decreasing The display only indicates climate control functions when the system is in rear independent mode Manual Operation D C Fan Control Press these buttons on the r...

Page 277: ...ogging the inside of the windows When you enter a vehicle in cold weather press the fan up button to the maximum fan level before driving This helps clear the intake ducts of snow and moisture and reduces the chance of fogging the inside of the window Keep the air path under the front seats clear of objects This helps air to circulate throughout the vehicle Adding outside equipment to the front of...

Page 278: ...Black plate 14 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 8 14 Climate Controls 2 NOTES ...

Page 279: ...6 Retained Accessory Power RAP 9 27 Shifting Into Park 9 27 Shifting out of Park 9 29 Parking over Things That Burn 9 29 Active Fuel Management 9 30 Engine Exhaust Engine Exhaust 9 30 Running the Vehicle While Parked 9 31 Automatic Transmission Automatic Transmission 9 32 Manual Mode 9 35 Tow Haul Mode 9 36 Drive Systems Four Wheel Drive Two Speed Automatic Transfer Case 9 37 Four Wheel Drive Sing...

Page 280: ...ion away from the road Many local governments have enacted laws regarding driver distraction Become familiar with the local laws in your area To avoid distracted driving always keep your eyes on the road hands on the wheel and mind on the drive Do not use a phone in demanding driving situations Use a hands free method to place or receive necessary phone calls Watch the road Do not read take notes ...

Page 281: ...that other road users pedestrians bicyclists and other drivers are going to be careless and make mistakes Anticipate what they might do and be ready Allow enough following distance between you and the driver in front of you Focus on the task of driving Drunk Driving Death and injury associated with drinking and driving is a global tragedy WARNING Drinking and then driving is very dangerous Your re...

Page 282: ...plied Once the power assist is used up it can take longer to stop and the brake pedal will be harder to push Steering Hydraulic Power Steering Your vehicle has hydraulic power steering It may require maintenance See Power Steering Fluid Power Steering Fluid on page 10 24 If power steering assist is lost because the engine stops or the power steering system is not functioning the vehicle can be ste...

Page 283: ... too much speed or steering in a curve causes tires to slip and lose cornering force Acceleration Skid too much throttle causes the driving wheels to spin Defensive drivers avoid most skids by taking reasonable care suited to existing conditions and by not overdriving those conditions But skids are always possible If the vehicle starts to slide follow these suggestions Ease your foot off the accel...

Page 284: ...oad driving One of the best ways to control the vehicle is to control the speed WARNING When driving off road bouncing and quick changes in direction can easily throw you out of position This could cause you to lose control and crash You and your passengers should always wear safety belts Before Driving Off Road Have all necessary maintenance and service work completed Fuel the vehicle fill fluid ...

Page 285: ...ding the vehicle see Vehicle Load Limits and Tires Environmental Concerns Always use established trails roads and areas that have been set aside for public off road recreational driving and obey all posted regulations Do not damage shrubs flowers trees or grasses or disturb wildlife Do not park over things that burn See Parking Over Things that Burn Driving on Hills Driving safely on hills require...

Page 286: ...omatic transfer case shifting the transfer case to N Neutral can cause your vehicle to roll even if the transmission is in P Park This is because the N Neutral position on the transfer case overrides the transmission You or someone else could be injured If leaving the vehicle set the parking brake and shift the transmission to P Park Shift the transfer case to any position but N Neutral When drivi...

Page 287: ...ll Avoid turns that take the vehicle across the incline of the hill A hill that can be driven straight up or down might be too steep to drive across Driving across an incline puts more weight on the downhill wheels which could cause a downhill slide or a rollover Surface conditions can be a problem Loose gravel muddy spots or even wet grass can cause the tires to slip sideways downhill If the vehi...

Page 288: ...he ice you and your passengers could drown Drive your vehicle on safe surfaces only Driving in Water WARNING Driving through rushing water can be dangerous Deep water can sweep your vehicle downstream and you and your passengers could drown If it is only shallow water it can still wash away the ground from under your tires Traction could be lost and the vehicle could roll over Do not drive through...

Page 289: ...iving through large puddles and deep standing or flowing water WARNING Wet brakes can cause crashes They might not work as well in a quick stop and could cause pulling to one side You could lose control of the vehicle After driving through a large puddle of water or a car vehicle wash lightly apply the brake pedal until the brakes work normally Continued WARNING Continued Flowing or rushing water ...

Page 290: ... driving tips include Keep the vehicle well ventilated Keep the interior temperature cool Keep your eyes moving scan the road ahead and to the sides Check the rearview mirror and vehicle instruments often Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain Tips for driving in these conditions include Keep the vehicle serviced and...

Page 291: ... and the road creating less traction or grip Wet ice can occur at about 0 C 32 F when freezing rain begins to fall resulting in even less traction Avoid driving on wet ice or in freezing rain until roads can be treated with salt or sand Drive with caution whatever the condition Accelerate gently so traction is not lost Accelerating too quickly causes the wheels to spin and makes the surface under ...

Page 292: ...t there Open a window about 5 cm 2 in on the side of the vehicle that is away from the wind to bring in fresh air Fully open the air outlets on or under the instrument panel Adjust the climate control system to a setting that circulates the air inside the vehicle and set the fan speed to the highest setting See Climate Control Systems in the Index Continued WARNING Continued For more information a...

Page 293: ...e Chains on page 10 72 Rocking the Vehicle to Get it Out Turn the steering wheel left and right to clear the area around the front wheels For four wheel drive vehicles shift into Four Wheel High or if the vehicle has a two speed automatic transfer case Four Wheel Low For vehicles with StabiliTrak turn the traction control part of the system off Shift back and forth between R Reverse and a forward ...

Page 294: ...it would not be covered by warranty For vehicles with recovery hooks at the front of the vehicle you can use them if you are stuck off road and need to be pulled to some place where you can continue driving Vehicle Load Limits It is very important to know how much weight your vehicle can carry This weight is called the vehicle capacity weight and includes the weight of all occupants cargo and all ...

Page 295: ...lar B pillar With the driver door open you will find the label attached below the door lock post striker The tire and loading information label shows the number of occupant seating positions A and the maximum vehicle capacity weight B in kilograms and pounds The Tire and Loading Information label also shows the size of the original equipment tires C and the recommended cold tire inflation pressure...

Page 296: ...oad capacity For example if the XXX amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 x 150 650 lbs 5 Determine the combined weight of luggage and cargo being loaded on the vehicle That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 6 If your ...

Page 297: ...0 lbs 2 136 kg 300 lbs C Available Occupant and Cargo Weight 317 kg 700 lbs Example 2 A Vehicle Capacity Weight for Example 2 453 kg 1 000 lbs B Subtract Occupant Weight 68 kg 150 lbs 5 136 kg 750 lbs C Available Cargo Weight 113 kg 250 lbs Example 3 A Vehicle Capacity Weight for Example 3 453 kg 1 000 lbs B Subtract Occupant Weight 91 kg 200 lbs 5 453 kg 1 000 lbs C Available Cargo Weight 0 kg 0 ...

Page 298: ... and cargo The Certification Tire label also tells you the maximum weights for the front and rear axles called Gross Axle Weight Rating GAWR To find out the actual loads on your front and rear axles you need to go to a weigh station and weigh your vehicle Your dealer can help you with this Be sure to spread out your load equally on both sides of the centerline Never exceed the GVWR for your vehicl...

Page 299: ... fast as the vehicle goes If you have to stop or turn quickly or if there is a crash they will keep going WARNING Things you put inside the vehicle can strike and injure people in a sudden stop or turn or in a crash Put things in the cargo area of the vehicle Try to spread the weight evenly Never stack heavier things like suitcases inside the vehicle so that some of them are above the tops of the ...

Page 300: ... not yet broken in Hard stops with new linings can mean premature wear and earlier replacement Follow this breaking in guideline every time you get new brake linings Do not tow a trailer during break in See Trailer Towing on page 9 74 for the trailer towing capabilities of the vehicle and more information Following break in engine speed and load can be gradually increased Adjustable Throttle and B...

Page 301: ...rn the ignition switch to LOCK OFF to turn the engine off Retained Accessory Power RAP will remain active See Retained Accessory Power RAP on page 9 27 This position locks the ignition It also locks the transmission on automatic transmission vehicles The key can be removed in LOCK OFF Do not turn the engine off when the vehicle is moving This will cause a loss of power assist in the brake and stee...

Page 302: ...n and turn it only with your hand If the key cannot be turned by hand see your dealer B ACC ACCESSORY This position lets things like the radio and the windshield wipers operate while the engine is off Use this position if the vehicle must be pushed or towed C ON RUN This position can be used to operate the electrical accessories and to display some instrument panel cluster warning and indicator li...

Page 303: ...ting the engine and protects components If the ignition key is turned to the START position and then released when the engine begins cranking the engine will continue cranking for a few seconds or until the vehicle starts If the engine does not start and the key is held in START cranking will be stopped after 15 seconds to prevent cranking motor damage To prevent gear damage this system also preve...

Page 304: ...ny resulting damage would not be covered by the vehicle warranty See Add On Electrical Equipment on page 9 90 Engine Heater The engine coolant heater can provide easier starting and better fuel economy during engine warm up in cold weather conditions at or below 18 C 0 F Vehicles with an engine heater should be plugged in at least four hours before starting An internal thermostat in the plug end o...

Page 305: ...d The radio continues to work for up to 10 minutes or until the driver door is opened Shifting Into Park WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll If you have left the engine running the vehicle can move suddenly You or others could be injured To be sure the vehicle will not move even when ...

Page 306: ...vehicle with the engine running be sure your vehicle is in P Park and the parking brake is firmly set before you leave it After you move the shift lever into P Park hold the regular brake pedal down Then see if you can move the shift lever away from P Park without first pulling it toward you If you can it means that the shift lever was not fully locked into P Park Torque Lock If you are parking on...

Page 307: ...an 9 volt battery If the vehicle has an uncharged battery or a battery with low voltage try charging or jump starting the battery See Jump Starting on page 10 89 for more information To shift out of P Park use the following 1 Apply the brake pedal 2 Move the shift lever to the desired position If you still are unable to shift out of P Park 1 Ease the pressure on the shift lever 2 While holding dow...

Page 308: ...is display Engine Exhaust WARNING Engine exhaust contains carbon monoxide CO which cannot be seen or smelled Exposure to CO can cause unconsciousness and even death Exhaust may enter the vehicle if The vehicle idles in areas with poor ventilation parking garages tunnels deep snow that may block underbody airflow or tail pipes The exhaust smells or sounds strange or different The exhaust system lea...

Page 309: ...lever is not fully in P Park with the parking brake firmly set The vehicle can roll Do not leave the vehicle when the engine is running unless you have to If you have left the engine running the vehicle can move suddenly You or others could be injured To be sure the vehicle will not move even when you are on fairly level ground always set the parking brake and move the shift lever to P Park WARNIN...

Page 310: ... use when starting the engine because the vehicle cannot move easily When parked on a hill especially when the vehicle has a heavy load you might notice an increase in the effort to shift out of P Park See Torque Lock under Shifting Into Park on page 9 27 for more information WARNING It is dangerous to get out of the vehicle if the shift lever is not fully in P Park with the parking brake firmly s...

Page 311: ...al In this position the engine does not connect with the wheels To restart the engine when the vehicle is already moving use N Neutral only Also use N Neutral when the vehicle is being towed WARNING Shifting into a drive gear while the engine is running at high speed is dangerous Unless your foot is firmly on the brake pedal the vehicle could move very rapidly You could lose control and hit people...

Page 312: ... however the transmission is operating normally The vehicle s transmission uses adaptive shift controls Adaptive shift controls continually compares key shift parameters to pre programmed ideal shifts stored in the transmissions computer The transmission constantly makes adjustments to improve vehicle performance according to how the vehicle is being used such as with a heavy load or when the temp...

Page 313: ...owngrades and off road driving where the vehicle would otherwise accelerate due to steepness of grade When you shift to 1 First it provides the lowest gear appropriate to the vehicle s current road speed and continues to downshift as the vehicle slows eventually downshifting to 1 First gear Notice Spinning the tires or holding the vehicle in one place on a hill using only the accelerator pedal may...

Page 314: ...nge Selection Mode Cruise Control and the Tow Haul Mode can be used Notice Spinning the tires or holding the vehicle in one place on a hill using only the accelerator pedal may damage the transmission The repair will not be covered by the vehicle warranty If you are stuck do not spin the tires When stopping on a hill use the brakes to hold the vehicle in place Low Traction Mode If the vehicle has ...

Page 315: ... vehicle speeds when driving on downhill grades by automatically implementing a shift schedule that utilizes the engine and transmission to slow the vehicle This reduces wear on the braking system and increases control of the vehicle Grade Braking monitors vehicle speed acceleration engine torque and brake pedal usage Using this information it detects when the truck is on a downhill grade and the ...

Page 316: ...o and out of four wheel drive You can choose among five driving settings Indicator lights in the switches show you which setting you are in The indicator lights will come on briefly when you turn on the ignition and the last chosen setting will stay on If the lights do not come on you should take the vehicle to your dealer for service An indicator light will flash while shifting It will stay on wh...

Page 317: ...ad in deep sand deep mud deep snow and while climbing or descending steep hills The vehicle has StabiliTrak Shifting into Four Wheel Drive Low will turn Traction Control and StabiliTrak off See StabiliTrak System on page 9 47 WARNING Shifting the transfer case to N Neutral can cause the vehicle to roll even if the transmission is in P Park You or someone else could be seriously injured Be sure to ...

Page 318: ...gear before the requested mode indicator light has stopped flashing could damage the transfer case To help avoid damaging the vehicle always wait for the mode indicator lights to stop flashing before shifting the transmission into gear The vehicle may have significant engagement noise and bump when shifting between Four Wheel Drive Low and Four Wheel Drive High ranges or from N Neutral while the e...

Page 319: ...indicator light will flash for 30 seconds but will not complete the shift With the vehicle moving less than 5 km h 3 mph and the transmission is in N Neutral attempt the shift again Shifting into Neutral To shift the transfer case to N Neutral do the following 1 Make sure the vehicle is parked so that it will not roll 2 Set the parking brake and apply the regular brake pedal See Parking Brake on p...

Page 320: ...icle always wait for the Four Wheel Drive Low indicator light to stop flashing before shifting the transmission into gear 5 Start the engine and shift the transmission to the desired position Excessively shifting the transfer case into or out of the different modes may cause the transfer case to enter the shift protection mode This will protect the transfer case from possible damage and will only ...

Page 321: ...vice An indicator light will flash while shifting It will stay on when the shift is completed If for some reason the transfer case cannot make a requested shift it will return to the last chosen setting 2 m Two Wheel Drive High This setting is used for driving in most street and highway situations The front axle is not engaged in two wheel drive This setting also provides the best fuel economy AUT...

Page 322: ... can be done at any speed The indicator light will flash while shifting It will remain on when the shift is completed Excessively shifting the transfer case into or out of the different modes may cause the transfer case to enter the shift protection mode This will protect the transfer case from possible damage and will only allow the transfer case to respond to one shift per 10 seconds The transfe...

Page 323: ... around the obstacle while braking hard As the brakes are applied the computer keeps receiving updates on wheel speed and controls braking pressure accordingly Remember ABS does not change the time needed to get a foot up to the brake pedal or always decrease stopping distance If you get too close to the vehicle in front of you there will not be enough time to apply the brakes if that vehicle sudd...

Page 324: ...em warning light will flash and a chime will sound warning you that the parking brake is still on If you are towing a trailer and are parking on a hill see Driving Characteristics and Towing Tips on page 9 70 Brake Assist This vehicle has a brake assist feature designed to assist the driver in stopping or decreasing vehicle speed in emergency driving conditions This feature uses the stability syst...

Page 325: ...tor pedal is applied within the two second window If the vehicle is equipped with the Integrated Trailer Brake Control ITBC system HSA may also apply the trailer brakes It will not activate if the vehicle is in a drive gear and facing downhill or if the vehicle is facing uphill and in R Reverse There may be situations on minor hills less than 5 grade with a loaded vehicle or while pulling a traile...

Page 326: ...If cruise control is being used when StabiliTrak activates the cruise control automatically disengages The cruise control can be re engaged when road conditions allow See Cruise Control on page 9 52 If the system fails to turn on or activate the StabiliTrak light along with a message will be displayed on the Driver Information Center DIC If a DIC message appears make sure the StabiliTrak system ha...

Page 327: ...displayed on the DIC to warn the driver The vehicle will still have brake traction control when traction control is off but will not be able to use the engine speed management system See Traction Control Operation next for more information When the TCS has been turned off system noises may still be heard as a result of the brake traction control coming on It is recommended to leave the system on f...

Page 328: ... transfer case could be damaged The repairs would not be covered by the vehicle warranty Reduce engine power and do not spin the wheel s excessively while these lights and messages are displayed The TCS may activate on dry or rough roads or under conditions such as heavy acceleration while turning or abrupt upshifts downshifts of the transmission When this happens a reduction in acceleration may b...

Page 329: ...l control of the shock absorbers This additional control results in better ride and handling characteristics when the vehicle is loaded or towing a trailer See Tow Haul Mode under Trailer Towing on page 9 74 for more information Automatic Level Control The automatic level control rear suspension is available on light duty vehicles and comes as a part of the Continuous Damping Control CDC suspensio...

Page 330: ...control is turned off If the vehicle has StabiliTrak and the system begins to limit wheel spin cruise control will automatically disengage See StabiliTrak System on page 9 47 When road conditions allow the cruise control to be safely used again it can be turned back on I On Off Press to turn the system on or off The indicator light is on when cruise control is on and turns off when cruise control ...

Page 331: ...nd hold the RES button on the steering wheel until the desired speed is reached then release it To increase vehicle speed in small amounts press the RES button Each time this is done the vehicle goes about 1 6 km h 1 mph faster Reducing Speed While Using Cruise Control If the cruise control system is already activated Press and hold the SET button on the steering wheel until the desired lower spee...

Page 332: ...trol There are three ways to end cruise control To disengage cruise control step lightly on the brake pedal Press the on the steering wheel To turn off the cruise control press I on the steering wheel Erasing Speed Memory The cruise control set speed is erased from memory by pressing the I button or if the ignition is turned off Object Detection Systems Ultrasonic Parking Assist If available the U...

Page 333: ... light comes on and PARK ASSIST OFF displays on the Driver Information Center DIC See Object Detection System Messages on page 5 41 When the System Does Not Seem to Work Properly The following messages may be displayed on the DIC SERVICE PARK ASSIST this message occurs take the vehicle to your dealer for repair PARK ASSIST OFF This message occurs if the driver disables the system or if the vehicle...

Page 334: ...apidly approaching outside of the side blind zones pedestrians bicyclists or animals Failure to use proper care when changing lanes may result in injury death or vehicle damage Always check for other vehicles and use the turn signals when changing lanes SBZA Detection Zones The SBZA sensor covers a zone of approximately one lane over from both sides of the vehicle 3 5 m 11 ft This zone starts at e...

Page 335: ... on when a passed vehicle remains in or drops back into the detection zone SBZA can be disabled through the Driver Information Center DIC See Driver Information Center DIC on page 5 28 If SBZA is disabled by the driver the SBZA mirror displays will not light up When the System Does Not Seem To Work Properly Missed alerts can occur under normal circumstances and will increase in wet conditions The ...

Page 336: ...open field of view area such as the desert where there is insufficient data for operation This message may also activate during heavy rain or due to road spray The vehicle does not need service For cleaning see Washing the Vehicle under Exterior Care on page 10 99 SERVICE SIDE BLIND ZONE ALERT SYSTEM If this message appears both SBZA displays will remain on indicating there is a problem with the S...

Page 337: ...de rearview mirror The video image disappears after the vehicle is shifted out of R Reverse Turning the RVC System On or Off To turn off the RVC system press and hold z located on the inside rearview mirror until the left indicator light turns off The RVC display is now disabled To turn the RVC system on press and hold z until the left indicator light comes on The RVC system display will appear in...

Page 338: ...rease or decrease the contrast of the screen Symbols The navigation system may have a feature that allows for viewing parking assist symbols on the navigation screen while using the RVC The Ultrasonic Rear Park Assist URPA system must not be disabled to use the caution symbols If URPA has been disabled and the symbols have been turned on the Rear Parking Assist Symbols Unavailable error message ma...

Page 339: ...ter the configure menu options Turn the Multifunction knob until the Display feature is highlighted and press the Multifunction knob Or press the Display screen button 4 Select the Rear Camera Options screen button The Rear Camera Options screen displays 5 Touch the Guidelines screen button The screen button will be highlighted when on RVC Location The camera is located above the license plate Thi...

Page 340: ... sure to have the camera and its position and mounting angle checked at your dealer The RVC system display in the rearview mirror may turn off or not appear as expected due to one of the following conditions If this occurs the left indicator light on the mirror will flash A slow flash may indicate a loss of video signal or no video signal present during the reverse cycle A fast flash may indicate ...

Page 341: ...ode letter or number that identifies the vehicle s engine The VIN is at the top left of the instrument panel See Vehicle Identification Number VIN on page 12 1 Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85 ethanol E85 See Fuel E85 85 Ethanol on page 9 66 For all other vehicles use only the unleaded gasoline described ...

Page 342: ...el If this fuel is not available in states adopting California Emissions Standards the vehicle will operate satisfactorily on fuels meeting federal specifications but emission control system performance might be affected The malfunction indicator lamp could turn on and the vehicle might fail a smog check test See Malfunction Indicator Lamp on page 5 20 If this occurs return to your authorized deal...

Page 343: ... oil change can help clean deposits from fuel injectors and intake valves GM Fuel System Treatment PLUS is the only gasoline additive recommended by General Motors It is available at your dealer Gasolines containing oxygenates such as ethers and ethanol and reformulated gasolines might be available in your area We recommend that you use these gasolines if they comply with the specifications descri...

Page 344: ... ASTM or CGSB specifications can affect driveability and could cause the malfunction indicator lamp to come on As the outside temperature approaches freezing ethanol fuel distributors should supply winter grade ethanol the same as with unleaded gasoline It is best not to alternate repeatedly between gasoline and E85 If you do switch fuels it is recommended that you add as much fuel as possible do ...

Page 345: ...g the vehicle This is against the law in some places Do not re enter the vehicle while pumping fuel Keep children away from the fuel pump never let children pump fuel The tethered fuel cap is located behind a hinged fuel door on the driver side of the vehicle If the vehicle has E85 fuel capability the fuel cap will be yellow and state that E85 or gasoline can be used See Fuel E85 85 Ethanol on pag...

Page 346: ... cap clockwise until it clicks It will require more effort to turn the fuel cap on the last turn as you tighten it Make sure the cap is fully installed The diagnostic system can determine if the fuel cap has been left off or improperly installed This would allow fuel to evaporate into the atmosphere See Malfunction Indicator Lamp on page 5 20 If the vehicle has a Driver Information Center DIC the ...

Page 347: ...nd Continued WARNING Continued Bring the fill nozzle in contact with the inside of the fill opening before operating the nozzle Contact should be maintained until the filling is complete Do not smoke while pumping fuel Do not use a cellular phone while pumping fuel Towing General Towing Information Only use towing equipment that has been designed for the vehicle Contact your dealer or trailering d...

Page 348: ...ment on page 9 79 Do not tow a trailer at all during the first 800 km 500 mi the new vehicle is driven The engine axle or other parts could be damaged Then during the first 800 km 500 mi that a trailer is towed do not drive over 80 km h 50 mph and do not make starts at full throttle This helps the engine and other parts of the vehicle wear in at the heavier loads Vehicles can tow in D Drive Shift ...

Page 349: ...bout Carbon Monoxide see Engine Exhaust on page 9 30 Towing a trailer requires a certain amount of experience The combination you are driving is longer and not as responsive as the vehicle itself Get acquainted with the handling and braking of the rig before setting out for the open road Before starting check all trailer hitch parts and attachments safety chains electrical connectors lamps tires a...

Page 350: ...t is important to check occasionally to be sure the trailer bulbs are still working Driving on Grades Reduce speed and shift to a lower gear before starting down a long or steep downgrade If the transmission is not shifted down the brakes might get hot and no longer work well Vehicles can tow in D Drive Shift the transmission to a lower gear if the transmission shifts too often under heavy loads a...

Page 351: ...oad 4 Reapply the brake pedal Then apply the parking brake and shift into P Park 5 If the vehicle is four wheel drive and has a two speed transfer case be sure the transfer case is in a drive gear and not in N Neutral 6 Release the brake pedal WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll If th...

Page 352: ...stem It is a good idea to inspect these before and during the trip Check periodically to see that all hitch nuts and bolts are tight Trailer Towing If the vehicle has a hybrid engine see the Hybrid supplement for more information Do not tow a trailer during break in See New Vehicle Break In on page 9 22 for more information WARNING The driver can lose control when pulling a trailer if the correct ...

Page 353: ...ation has many time tested important trailering tips and safety rules Many of these are important for your safety and that of your passengers So please read this section carefully before pulling a trailer Weight of the Trailer How heavy can a trailer safely be It depends on how the rig is used Speed altitude road grades outside temperature and how much the vehicle is used to pull a trailer are all...

Page 354: ...e 5 3LV8 3 08 2 313 kg 5 100 lbs 4 990 kg 11 000 lbs 5 3LV8 3 42 2 540 kg 5 600 lbs 5 216 kg 11 500 lbs 5 3LV8 K5L HD Cooling Pkg 3 42 3 674 kg 8 100 lbs 6 350 kg 14 000 lbs 1500 Series 4WD Short Wheel Base 5 3LV8 3 08 2 359 kg 5 200 lbs 4 990 kg 11 000 lbs 5 3LV8 3 42 2 586 kg 5 700 lbs 5 216 kg 11 500 lbs 5 3LV8 K5L HD Cooling Pkg 3 42 3 720 kg 8 200 lbs 6 350 kg 14 000 lbs 1500 Series 4WD Long ...

Page 355: ...g information or advice or write us at our Customer Assistance Offices See Customer Assistance Offices U S and Canada on page 13 5 or Customer Assistance Offices Mexico on page 13 6 Weight of the Trailer Tongue The tongue load A of any trailer is very important because it is also part of the vehicle weight The Gross Vehicle Weight GVW includes the curb weight of the vehicle any cargo carried in it...

Page 356: ...able tongue weight for the vehicle Choose the shortest hitch extension that will position the hitch ball closest to the vehicle This will help reduce the effect of trailer tongue weight on the rear axle Trailering may be limited by the vehicle s ability to carry tongue weight Tongue weight cannot cause the vehicle to exceed the GVWR Gross Vehicle Weight Rating or the RGAWR Rear Gross Axle Weight R...

Page 357: ...eed any of its weight ratings GCWR GVWR RGAWR Trailer Weight Rating or Tongue Weight The only way to be sure it is not exceeding any of these ratings is to weigh the tow vehicle and trailer combination fully loaded for the trip getting individual weights for each of these items Towing Equipment Hitches The correct hitch equipment helps maintain combination control Most small to medium trailers can...

Page 358: ...iler manufacturer If the trailer being towed weighs up to 2 271 kg 5 000 lbs with a factory installed step bumper safety chains may be attached to the attaching points on the bumper otherwise safety chains should be attached to holes on the trailer hitch platform Always leave just enough slack so the combination can turn Never allow safety chains to drag on the ground Trailer Brakes A loaded trail...

Page 359: ...uses for these two circuits are installed in the underhood electrical center but the wires are not connected They should be connected by your dealer or a qualified service center Heavy Duty Trailer Wiring Harness Package The vehicle is equipped with the seven wire trailer towing harness This harness with a seven pin universal trailer connector is attached to a bracket on the hitch platform The sev...

Page 360: ...ite Ground It should be installed by your dealer or a qualified service center If the vehicle is equipped with an ITBC the blunt cuts exist but are not connected further in the harness If an aftermarket trailer brake controller is installed the ITBC must be disconnected Do not power both ITBC and aftermarket controllers to control the trailer brakes at the same time Tow Haul Mode Pressing this but...

Page 361: ...Brake Control ITBC system for electric trailer brakes This symbol is located on the Trailer Brake Control Panel on vehicles with an Integrated Trailer Brake Control System The power output to the trailer brakes is based on the amount of brake pressure being applied by the vehicle s brake system This available power output to the trailer brakes can be adjusted to a wide range of trailering situatio...

Page 362: ...stopping distance or trailer instability which could result in personal injury or damage to the vehicle trailer or other property An aftermarket controller may be available for use with trailers with surge air or electric over hydraulic trailer brake systems To determine the type of brakes on the trailer and the availability of controllers check with your trailer manufacturer or dealer When traile...

Page 363: ...s into the vehicle s Driver Information Center DIC See Driver Information Center DIC on page 5 28 for more information The display page indicates Trailer Gain setting power output to the electric trailer brakes trailer connection and system operational status The Trailer Brake Display Page can be displayed by performing any of the following actions Scrolling through the DIC menu pages using the od...

Page 364: ...n Adjustment Procedure later in this section TRAILER OUTPUT This is displayed any time a trailer with electric brakes is connected Output to the electric brakes is based on the amount of vehicle braking present and relative to the Trailer Gain setting Output is displayed from 0 to 10 bars for each gain setting Non hybrid vehicles with Trailer Sway Control TSC or Hill Start Assist HSA output to the...

Page 365: ...t Procedure Trailer Gain should be set for a specific trailering condition and must be adjusted any time vehicle loading trailer loading or road surface conditions change Setting the Trailer Gain properly is needed for the best trailer stopping performance A trailer that is over gained may result in locked trailer brakes A trailer that is under gained may result in not enough trailer braking Both ...

Page 366: ... vehicle loading trailer loading or road surface conditions change or if trailer wheel lock up is noticed at any time while towing Other ITBC Related DIC Messages In addition to displaying TRAILER GAIN and TRAILER OUTPUT through the DIC trailer connection and ITBC system status is displayed in the DIC TRAILER CONNECTED This message will be briefly displayed when a trailer with electric brakes is f...

Page 367: ...fault is on the trailer side SERVICE TRAILER BRAKE SYSTEM This message will be displayed when there is a problem with the ITBC system If this message persists over multiple ignition cycles there is problem with the ITBC system Take the vehicle to an authorized GM dealer to have the ITBC system diagnosed and repaired If either the CHECK TRAILER WIRING or SERVICE TRAILER BRAKE SYSTEM message is disp...

Page 368: ... to the vehicle unless you check with your dealer first Some electrical equipment can damage the vehicle and the damage would not be covered by the vehicle s warranty Some add on electrical equipment can keep other components from working as they should Add on equipment can drain the vehicle s 12 volt battery even if the vehicle is not operating The vehicle has an airbag system Before attempting t...

Page 369: ...assenger But even this may be too much if there is other equipment already adding to the weight of the vehicle Here are some guidelines for safely carrying a snow plow on the vehicle Make sure the weight on the front and rear axles does not exceed the axle rating for each For the front axle if more cargo or passengers must be carried appropriate counter ballast must be installed rear of the rear a...

Page 370: ...ded to the front axle before reaching the front GAWR The front axle reserve capacity for the vehicle can be found in the lower right corner of the Certification Tire label as shown United States Canada In order to calculate the amount of weight any front accessory such as a snow plow is adding to the front axle use the following formula W x A W B W B Weight the accessory is adding to the front axl...

Page 371: ...front axle to the front gross axle weight rating GAWR but not have enough weight on the rear axle to have proper braking performance If the brakes cannot work properly you could have a crash To help the brakes work properly when a snow plow is installed always follow the snow plow manufacturer or installer s recommendation for rear ballast to ensure a proper front and rear weight distribution rati...

Page 372: ...hown previously See your dealer for additional advice and information about using a snow plow on the vehicle Also see Vehicle Load Limits on page 9 16 Emergency Roof Lamp Provisions Vehicles with the RPO VYU snow plow prep package also have an emergency roof lamp provision package RPO TRW Wiring for the emergency roof lamp is provided above the overhead console See Auxiliary Roof Mounted Lamp on p...

Page 373: ...28 Four Wheel Drive 10 29 Front Axle 10 30 Rear Axle 10 31 Starter Switch Check 10 32 Automatic Transmission Shift Lock Control Function Check 10 32 Ignition Transmission Lock Check 10 33 Park Brake and P Park Mechanism Check 10 33 Wiper Blade Replacement 10 34 Glass Replacement 10 35 Headlamp Aiming Headlamp Aiming 10 35 Bulb Replacement Bulb Replacement 10 37 Halogen Bulbs 10 37 Taillamps Turn S...

Page 374: ...71 Tire Chains 10 72 If a Tire Goes Flat 10 73 Tire Changing 10 75 Secondary Latch System 10 85 Full Size Spare Tire 10 88 Jump Starting Jump Starting 10 89 Towing Towing the Vehicle 10 93 Recreational Vehicle Towing 10 93 Appearance Care Exterior Care 10 99 Interior Care 10 102 Floor Mats 10 105 General Information For service and parts needs visit your dealer You will receive genuine GM parts an...

Page 375: ...as airbag initiators safety belt pretensioners and lithium batteries contained in Remote Keyless Entry transmitters may contain perchlorate materials Special handling may be necessary For additional information see www dtsc ca gov hazardouswaste perchlorate Accessories and Modifications Adding non dealer accessories or making modifications to the vehicle can affect vehicle performance and safety i...

Page 376: ...hecks Doing Your Own Service Work If the vehicle is a hybrid see the hybrid supplement for more information WARNING It can be dangerous to work on your vehicle if you do not have the proper knowledge service manual tools or parts Always follow owner manual procedures and consult the service manual for your vehicle before doing any service work If doing some of your own service work use the proper ...

Page 377: ... wheel 2 Then go to the front of the vehicle and locate the secondary hood release near the center of the grille 3 Push the secondary hood release to the right 4 Lift the hood Before closing the hood be sure all the filler caps are on properly Then bring the hood from full open to within 152 mm 6 in from the closed position pause then push the front center of the hood with a swift firm motion to f...

Page 378: ...Black plate 6 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 10 6 Vehicle Care Engine Compartment Overview 5 3L V8 Engine Shown 6 0L V8 Engine Similar ...

Page 379: ...Steering Fluid on page 10 24 K Brake Master Cylinder Reservoir See Brake Fluid under Brake Fluid on page 10 27 L Engine Compartment Fuse Block on page 10 41 M Windshield Washer Fluid Reservoir See Adding Washer Fluid under Washer Fluid on page 10 25 If the vehicle is a hybrid see the hybrid supplement for more information Engine Oil To ensure proper engine performance and long life careful attenti...

Page 380: ...n to Add Engine Oil If the oil is below the cross hatched area at the tip of the dipstick add 1 L 1 qt of the recommended oil and then recheck the level See Selecting the Right Engine Oil in this section for an explanation of what kind of oil to use For engine oil crankcase capacity see Capacities and Specifications on page 12 2 Notice Do not add too much oil Oil levels above or below the acceptab...

Page 381: ...r on whether the oil is approved to the dexos1 specification Viscosity Grade SAE 5W 30 is the best viscosity grade for the vehicle Do not use other viscosity grade oils such as SAE 10W 30 10W 40 or 20W 50 If in an area of extreme cold where the temperature falls below 20 F 29 C an SAE 0W 30 oil should be used An oil of this viscosity grade will provide easier cold starting for the engine at extrem...

Page 382: ...miles driven Based on driving conditions the mileage at which an oil change is indicated can vary considerably For the oil life system to work properly the system must be reset every time the oil is changed On some vehicles when the system has calculated that oil life has been diminished a CHANGE ENGINE OIL SOON message comes on to indicate that an oil change is necessary See Engine Oil Messages o...

Page 383: ...three times within five seconds 3 Display the OIL LIFE REMAINING on the DIC If the display shows 100 the system is reset See Driver Information Center DIC on page 5 28 If the vehicle has a CHANGE ENGINE OIL SOON message and it comes back on when the vehicle is started and or the OIL LIFE REMAINING is near 0 the engine oil life system has not been reset Repeat the procedure Automatic Transmission F...

Page 384: ...al move the shift lever through each gear range pausing for about three seconds in each range Then move the shift lever back to P Park 4 Allow the engine to idle 500 800 rpm for at least 1 minute Slowly release the brake pedal 5 Keep the engine running and press the Trip Fuel button or trip odometer reset stem until TRANS TEMP Transmission Temperature displays on the Driver Information Center DIC ...

Page 385: ...ecessary to bring the level into the COLD band It does not take much fluid generally less than 0 5 L 1 pt Do not overfill 6 Perform a hot check at the first opportunity after the transmission reaches a normal operating temperature between 71 C to 93 C 160 F to 200 F 7 If the fluid level is in the acceptable range push the dipstick back in all the way then flip the handle down to lock the dipstick ...

Page 386: ...ssary to bring the level into the HOT band If the fluid level is low add only enough fluid to bring the level into the HOT band It does not take much fluid generally less than 0 5 L 1 pt Do not overfill 6 If the fluid level is in the acceptable range push the dipstick back in all the way then flip the handle down to lock the dipstick in place Consistency of Readings Always check the fluid level at...

Page 387: ...se dust and dirt If the engine air cleaner filter remains covered with dirt a new filter is required Never use compressed air to clean the filter Replacing the Engine Air Cleaner Filter 1 Locate the air cleaner filter assembly See Engine Compartment Overview on page 10 6 2 Loosen the four screws on the cover of the housing and lift up the cover 3 Remove the engine air cleaner filter from the housi...

Page 388: ...lant Surge Tank Pressure Cap C Engine Cooling Fan s Out of View WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injury Keep hands clothing and tools away from any underhood electric fan WARNING Heater and radiator hoses and other engine parts can be very hot Do not touch them If you do you can be burned Do not run the engine if t...

Page 389: ...the proper coolant mixture With plain water or the wrong mixture the engine could get too hot but you would not get the overheat warning The engine could catch fire and you or others could be burned Use a 50 50 mixture of clean drinkable water and DEX COOL coolant Use a 50 50 mixture of clean drinkable water and DEX COOL coolant If using this mixture nothing else needs to be added This mixture Giv...

Page 390: ...ill help protect the environment and your health Checking Coolant The vehicle must be on a level surface when checking the coolant level Check to see if coolant is visible in the coolant surge tank If the coolant inside the coolant surge tank is boiling do not do anything else until it cools down If coolant is visible but the coolant level is not at or above the FULL COLD mark add a 50 50 mixture ...

Page 391: ...d electric fan WARNING Steam and scalding liquids from a hot cooling system can blow out and burn you badly They are under pressure and if you turn the surge tank pressure cap even a little they can come out at high speed Never turn the cap when the cooling system including the surge tank pressure cap is hot Wait for the cooling system and surge tank pressure cap to cool if you ever have to turn t...

Page 392: ...e the coolant level inside the coolant surge tank may be lower If the level is lower add more of the proper mixture to the coolant surge tank until the level reaches the FULL COLD mark 5 Replace the pressure cap Be sure the pressure cap is hand tight and fully seated 6 Verify coolant level after engine is shut off and the coolant is cold If necessary repeat coolant fill procedure Steps 1 through 6...

Page 393: ...e Assistance Program U S and Canada on page 13 8 or Roadside Assistance Program Mexico on page 13 10 If the decision is made to lift the hood make sure the vehicle is parked on a level surface Then check to see if the engine cooling fans are running If the engine is overheating both fans should be running If they are not do not continue to run the engine and have the vehicle serviced Notice Engine...

Page 394: ...10 23 for information on driving to a safe place in an emergency If No Steam Is Coming from the Engine Compartment The ENGINE OVERHEATED STOP ENGINE or the ENGINE OVERHEATED IDLE ENGINE message along with a low coolant condition can indicate a serious problem If an engine overheat warning is displayed but no steam can be seen or heard the problem may not be too serious Sometimes the engine can get...

Page 395: ...driven to a safe place in an emergency Driving extended distances and or towing a trailer in the overheat protection mode should be avoided Notice After driving in the overheated engine protection operating mode to avoid engine damage allow the engine to cool before attempting any repair The engine oil will be severely degraded Repair the cause of coolant loss change the oil and reset the oil life...

Page 396: ...r location When to Check Power Steering Fluid It is not necessary to regularly check power steering fluid unless there is a leak suspected in the system or an unusual noise is heard A fluid loss in this system could indicate a problem Have the system inspected and repaired How to Check Power Steering Fluid Notice Extremely small amounts of contamination can cause steering system damage and cause i...

Page 397: ...C that comes on when the washer fluid is low The message is displayed for 15 seconds at the start of each ignition cycle When the WASHER FLUID LOW ADD FLUID message displays washer fluid will need to be added to the windshield washer fluid reservoir Open the cap with the washer symbol on it Add washer fluid until the tank is full See Engine Compartment Overview on page 10 6 for reservoir location ...

Page 398: ...r and evenly tighten wheel nuts in the proper sequence to torque specifications in Capacities and Specifications on page 12 2 Brake linings should always be replaced as complete axle sets Brake Pedal Travel See your dealer if the brake pedal does not return to normal height or if there is a rapid increase in pedal travel This could be a sign that brake service might be required Brake Adjustment Ev...

Page 399: ...when the linings are worn there will be too much fluid when new brake linings are installed Add or remove brake fluid as necessary only when work is done on the brake hydraulic system WARNING If too much brake fluid is added it can spill on the engine and burn if the engine is hot enough You or others could be burned and the vehicle could be damaged Add brake fluid only when work is done on the br...

Page 400: ...ke hydraulic system parts For example just a few drops of mineral based oil such as engine oil in the brake hydraulic system can damage brake hydraulic system parts so badly that they will have to be replaced Do not let someone put in the wrong kind of fluid If brake fluid is spilled on the vehicle s painted surfaces the paint finish can be damaged Be careful not to spill brake fluid on the vehicl...

Page 401: ...rger Four Wheel Drive Transfer Case When to Check Lubricant Refer to Maintenance Schedule on page 11 3 to determine when to check the lubricant How to Check Lubricant Active Transfer Case A Fill Plug B Drain Plug To get an accurate reading the vehicle should be on a level surface If the level is below the bottom of the fill plug hole some lubricant will need to be added Add enough lubricant to rai...

Page 402: ...e a problem Have it inspected and repaired How to Check Lubricant To get an accurate reading the vehicle should be on a level surface 1500 Series A Fill Plug B Drain Plug All Except 1500 Series A Fill Plug B Drain Plug When the differential is cold add enough lubricant to raise the level from 0 mm 0 in to 3 2 mm 1 8 in below the fill plug hole When the differential is at operating temperature warm...

Page 403: ...ctory fill differences between the minimum and the maximum fluid volume Also if a vehicle has just been driven before checking the fluid level it may appear lower than normal because fluid has traveled out along the axle tubes and has not drained back to the sump area Therefore a reading taken five minutes after the vehicle has been driven will appear to have a lower fluid level than a vehicle tha...

Page 404: ... the regular brake See Parking Brake on page 9 46 Do not use the accelerator pedal and be ready to turn off the engine immediately if it starts 3 Try to start the engine in each gear The vehicle should start only in P Park or N Neutral If the vehicle starts in any other position contact your dealer for service Automatic Transmission Shift Lock Control Function Check WARNING When you are doing this...

Page 405: ...Brake and P Park Mechanism Check WARNING When you are doing this check the vehicle could begin to move You or others could be injured and property could be damaged Make sure there is room in front of the vehicle in case it begins to roll Be ready to apply the regular brake at once should the vehicle begin to move Park on a fairly steep hill with the vehicle facing downhill Keeping your foot on the...

Page 406: ...the blade assembly away from the arm connector 3 Install the new blade onto the arm connector and make sure the grooved areas are fully set in the locked position For the proper type and size see Maintenance Replacement Parts on page 11 14 Rear Wiper Blade Replacement 1 Lift the wiper blade assembly up and out of the park rest position 2 Pull the wiper blade assembly away from the backglass The ba...

Page 407: ...coming vehicles flash their high beams at you this may mean the vertical aim of the headlamps needs to be adjusted It is recommended that the vehicle be taken to your dealer for service if the headlamps need to be adjusted It is possible however to re aim the headlamps as described The vehicle should Be placed so the headlamps are 7 6 m 25 ft from a light colored wall Have all four tires on a leve...

Page 408: ...aim dot on the low beam headlamp 4 At a wall measure from the ground upward A to the recorded distance from Step 3 and mark it 5 Draw or tape a horizontal line B on the wall the width of the vehicle at the height of the mark in Step 4 Notice Do not cover a headlamp to improve beam cut off when aiming Covering a headlamp may cause excessive heat build up which may cause damage to the headlamp 6 Tur...

Page 409: ...at the light from the headlamp is positioned at the bottom edge of the horizontal tape line The lamp on the left A shows the correct headlamp aim The lamp on the right B shows the incorrect headlamp aim 10 Repeat Steps 7 through 9 for the opposite headlamp Bulb Replacement For the proper type of replacement bulbs see Replacement Bulbs on page 10 39 For any bulb changing procedure not listed in thi...

Page 410: ... screws from the taillamp assembly 3 Pull the taillamp assembly rearward disengaging the two outer pins on the taillamp assembly from the vehicle 4 Turn the bulb socket counterclockwise to remove it from the taillamp assembly 5 Pull the old bulb straight out from the bulb socket 6 Press a new bulb into the bulb socket and install the socket into the taillamp assembly by turning it clockwise 7 Rein...

Page 411: ...g 3 Remove the bulb socket from the lamp assembly by turning it counterclockwise 4 Pull the bulb straight out of the socket and install the new bulb 5 Reverse Steps 1 through 3 to reinstall the license plate lamp Replacement Bulbs If the vehicle is a hybrid see the hybrid supplement for more information Exterior Lamp Bulb Number Back up Lamp 7441 License Plate Lamp W5WLL Rear Turn Signal Lamp Tail...

Page 412: ...a problem on the road and a fuse needs to be replaced the same amperage fuse can be borrowed Choose some feature of the vehicle that is not needed to use and replace it as soon as possible Headlamp Wiring An electrical overload may cause the lamps to go on and off or in some cases to remain off Have the headlamp wiring checked right away if the lamps go on and off or remain off Windshield Wipers I...

Page 413: ...u ever have a problem on the road and don t have a spare fuse you can borrow one that has the same amperage Just pick some feature of your vehicle that you can get along without like the radio or accessory power outlet and use its fuse if it is the correct amperage Replace it as soon as you can Engine Compartment Fuse Block The Engine Compartment Fuse Block is located in the engine compartment on ...

Page 414: ...Black plate 42 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 10 42 Vehicle Care ...

Page 415: ...0 Trailer Back up Lamps 11 Driver Side Low Beam Headlamp 12 Engine Control Module Battery 13 Fuel Injectors Ignition Coils Right Side 14 Transmission Control Module Battery 15 Vehicle Back up Lamps 16 Passenger Side Low Beam Headlamp 17 Air Conditioning Compressor 18 Oxygen Sensors 19 Transmission Controls Ignition 20 Fuel Pump Fuses Usage 21 Fuel System Control Module 22 Headlamp Washer 23 Rear W...

Page 416: ...ease 45 Airbag System Battery 46 Instrument Panel Cluster 47 Not Used 48 Auxiliary Climate Control Ignition 49 Center High Mounted Stoplamp CHMSL 50 Rear Defogger 51 Heated Mirrors 52 SEO B1 Upfitter Usage Battery 53 Accessory Power Outlet Cigarette Lighter If Equipped 54 Automatic Level Control Compressor Relay Fuses Usage 55 Climate Controls Ignition 56 Engine Control Module Secondary Fuel Pump ...

Page 417: ...l Center 2 Relays Usage FAN HI Cooling Fan High Speed FAN LO Cooling Fan Low Speed Relays Usage FAN CNTRL Cooling Fan Control HDLP LO HID Low Beam Headlamp FOG LAMP Front Fog Lamps A C CMPRSR Air Conditioning Compressor STRTR Starter PWR TRN Powertrain FUEL PMP Fuel Pump PRK LAMP Parking Lamps REAR DEFOG Rear Defogger RUN CRNK Switched Power Instrument Panel Fuse Block The instrument panel fuse bl...

Page 418: ...Outlet Fuses Usage 3 Steering Wheel Controls Backlight 4 Driver Door Module 5 Dome Lamps Driver Side Turn Signal Fuses Usage 6 Driver Side Turn Signal Stoplamp 7 Instrument Panel Back Lighting 8 Passenger Side Turn Signal Stoplamp 9 Passenger Door Module Driver Unlock 10 Power Door Lock 2 Unlock Feature 11 Power Door Lock 2 Lock Feature 12 Stoplamps Center High Mounted Stoplamp 13 Rear Climate Con...

Page 419: ...ainment 20 Ultrasonic Rear Parking Assist Power Liftgate 21 Power Door Lock 1 Lock Feature 22 Driver Information Center DIC Fuses Usage 23 Rear Wiper 24 Cooled Seats 25 Driver Seat Module Remote Keyless Entry System 26 Driver Power Door Lock Unlock Feature Circuit Breaker Usage LT DR Driver Side Power Window Circuit Breaker Harness Connector Usage LT DR Driver Door Harness Connection BODY Harness ...

Page 420: ...ge BODY 2 Body Harness Connector 2 BODY 1 Body Harness Connector 1 BODY 3 Body Harness Connector 3 HEADLINER 3 Headliner Harness Connector 3 Harness Connector Usage HEADLINER 2 Headliner Harness Connector 2 HEADLINER 1 Headliner Harness Connector 1 SEO UPFITTER Special Equipment Option Upfitter Harness Connector Circuit Breaker Usage CB1 Passenger Side Power Window Circuit Breaker CB2 Passenger Se...

Page 421: ... same danger as overloaded tires The resulting crash could cause serious injury Check all tires frequently to maintain the recommended pressure Tire pressure should be checked when the tires are cold Overinflated tires are more likely to be cut punctured or broken by a sudden impact such as when hitting a pothole Keep tires at the recommended pressure Worn or old tires can cause a crash If the tre...

Page 422: ...e can occur when coming into contact with road hazards like potholes or sharp edged objects or when sliding into a curb The warranty does not cover this type of damage Keep tires set to the correct inflation pressure and when possible avoid contact with curbs potholes and other road hazards Tire Sidewall Labeling Useful information about a tire is molded into the sidewall The examples show a typic...

Page 423: ...ctured The TIN is molded onto both sides of the tire although only one side may have the date of manufacture E Tire Ply Material The type of cord and number of plies in the sidewall and under the tread F Uniform Tire Quality Grading UTQG Tire manufacturers are required to grade tires based on three performance factors treadwear traction and temperature resistance For more information see Uniform T...

Page 424: ...Transportation The Department of Transportation DOT code indicates that the tire is in compliance with the U S Department of Transportation Motor Vehicle Safety Standards E Tire Identification Number TIN The letters and numbers following the DOT code are the Tire Identification Number TIN The TIN shows the manufacturer and plant code tire size and date the tire was manufactured The TIN is molded o...

Page 425: ...tem C of the tire illustration it would mean that the tire s sidewall is 75 percent as high as it is wide D Construction Code A letter code is used to indicate the type of ply construction in the tire The letter R means radial ply construction the letter D means diagonal or bias ply construction and the letter B means belted bias ply construction E Rim Diameter Diameter of the wheel in inches F Se...

Page 426: ... speed rating of a tire If two numbers are given as in the example 120 116 then this represents the load index for single versus dual wheel usage single dual The speed rating is the maximum speed a tire is certified to carry a load Tire Terminology and Definitions Air Pressure The amount of air inside the tire pressing outward on each square inch of the tire Air pressure is expressed in kPa kilopa...

Page 427: ...on GVWR Gross Vehicle Weight Rating See Vehicle Load Limits on page 9 16 GAWR FRT Gross Axle Weight Rating for the front axle See Vehicle Load Limits on page 9 16 GAWR RR Gross Axle Weight Rating for the rear axle See Vehicle Load Limits on page 9 16 Intended Outboard Sidewall The side of an asymmetrical tire that must always face outward when mounted on a vehicle Kilopascal kPa The metric unit fo...

Page 428: ...vehicles Recommended Inflation Pressure Vehicle manufacturer s recommended tire inflation pressure as shown on the tire placard See Tire Pressure on page 10 57 and Vehicle Load Limits on page 9 16 Radial Ply Tire A pneumatic tire in which the ply cords that extend to the beads are laid at 90 degrees to the centerline of the tread Rim A metal support for a tire and upon which the tire beads are sea...

Page 429: ...urb weight accessory weight occupant weight and cargo weight Vehicle Placard A label permanently attached to a vehicle showing the vehicle capacity weight and the original equipment tire size and recommended inflation pressure See Tire and Loading Information Label under Vehicle Load Limits on page 9 16 Tire Pressure If the vehicle is a hybrid see the hybrid supplement for more information Tires n...

Page 430: ...Full Size Spare Tire on page 10 88 for additional information How to Check Use a good quality pocket type gauge to check tire pressure Proper tire inflation cannot be determined by looking at the tire Check the tire inflation pressure when the tires are cold meaning the vehicle has not been driven for at least three hours or no more than 1 6 km 1 mi Remove the valve cap from the tire valve stem Pr...

Page 431: ...as possible and inflate them to the proper pressure Driving on a significantly under inflated tire causes the tire to overheat and can lead to tire failure Under inflation also reduces fuel efficiency and tire tread life and may affect the vehicle s handling and stopping ability Please note that the TPMS is not a substitute for proper tire maintenance and it is the driver s responsibility to maint...

Page 432: ...RSS GEN 210 220 310 Tire Pressure Monitor Operation If the vehicle is a hybrid see the hybrid supplement for more information This vehicle may have a Tire Pressure Monitor System TPMS The TPMS is designed to warn the driver when a low tire pressure condition exists TPMS sensors are mounted onto each tire and wheel assembly excluding the spare tire and wheel assembly The TPMS sensors monitor the ai...

Page 433: ... page 10 57 The TPMS can warn about a low tire pressure condition but it does not replace normal tire maintenance See Tire Inspection on page 10 63 Tire Rotation on page 10 64 and Tires on page 10 49 Notice Tire sealant materials are not all the same A non approved tire sealant could damage the TPMS sensors TPMS sensor damage caused by using an incorrect tire sealant is not covered by the vehicle ...

Page 434: ...se the TPMS sensors to malfunction If the TPMS is not functioning properly it cannot detect or signal a low tire condition See your dealer for service if the TPMS malfunction light and DIC message comes on and stays on TPMS Sensor Matching Process Each TPMS sensor has a unique identification code The identification code needs to be matched to a new tire wheel position after rotating the vehicle s ...

Page 435: ...procedure in Step 5 7 Proceed to the passenger side rear tire and repeat the procedure in Step 5 8 Proceed to the driver side rear tire and repeat the procedure in Step 5 The horn sounds two times to indicate the sensor identification code has been matched to the driver side rear tire and the TPMS sensor matching process is no longer active The TIRE LEARNING ACTIVE message on the DIC display scree...

Page 436: ...le and check the wheel alignment Also check for damaged tires or wheels See When It Is Time for New Tires on page 10 65 and Wheel Replacement on page 10 71 Use this rotation pattern when rotating the tires Do not include the spare tire in the tire rotation Adjust the front and rear tires to the recommended inflation pressure on the Tire and Loading Information label after the tires have been rotat...

Page 437: ... It Is Time for New Tires Factors such as maintenance temperatures driving speeds vehicle loading and road conditions affect the wear rate of the tires Treadwear indicators are one way to tell when it is time for new tires Treadwear indicators appear when the tires have only 1 6 mm 1 16 in or less of tread remaining Some commercial truck tires may not have treadwear indicators See Tire Inspection ...

Page 438: ...ia Specification TPC Spec system rating When replacement tires are needed GM strongly recommends buying tires with the same TPC Spec rating GM s exclusive TPC Spec system considers over a dozen critical specifications that impact the overall performance of the vehicle including brake system performance ride and handling traction control and tire pressure monitoring performance GM s TPC Spec number...

Page 439: ... spare than the road tires originally installed on the vehicle When new the vehicle included a spare tire and wheel assembly with a similar overall diameter as the road tires and wheels so it is all right to drive on it The spare tire was developed for use on this vehicle and will not affect vehicle handling WARNING Using bias ply tires on the vehicle may cause the wheel rim flanges to develop cra...

Page 440: ...e than the original equipment wheels and tires vehicle performance including its braking ride and handling characteristics stability and resistance to rollover may be affected If the vehicle has electronic systems such as antilock brakes rollover airbags traction control and electronic stability control the performance of these systems can also be affected WARNING If different sized wheels are use...

Page 441: ...rim diameters of 10 to 12 inches 25 to 30 cm or to some limited production tires While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria TPC standards All Passenger Car Tires Must Conform to Federal Safety Requirements In Addition T...

Page 442: ...generate and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Safety Standard No 109 Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law Warning The temperature grade for this tire is established ...

Page 443: ...Pressure Monitor System TPMS sensors with new GM original equipment parts WARNING Using the wrong replacement wheels wheel bolts or wheel nuts can be dangerous It could affect the braking and handling of the vehicle Tires can lose air and cause loss of control causing a crash Always use the correct wheel wheel bolts and wheel nuts for replacement Notice The wrong wheel can also cause problems with...

Page 444: ...e s tire size combination and road conditions Follow that manufacturer s instructions To avoid vehicle damage drive slow and readjust or remove the traction device if it is contacting the vehicle Do not spin the wheels If traction devices are used install them on the rear tires Notice If the vehicle has P265 70R17 size tires use tire chains only where legal and only when necessary Use chains that ...

Page 445: ...raighten the vehicle It may be very bumpy and noisy Gently brake to a stop well off the road if possible WARNING Driving on a flat tire will cause permanent damage to the tire Re inflating a tire after it has been driven on while severely underinflated or flat may cause a blowout and a serious crash Never attempt to re inflate a tire that has been driven on while severely underinflated or flat Hav...

Page 446: ...from moving 1 Set the parking brake firmly 2 Put the shift lever in P Park Continued WARNING Continued 3 For vehicles with four wheel drive with a N Neutral transfer case position be sure the transfer case is in a drive gear not in N Neutral 4 Turn off the engine and do not restart while the vehicle is raised 5 Do not allow passengers to remain in the vehicle 6 Place wheel blocks on both sides of ...

Page 447: ...access the tools by pulling up on the finger depression under the jack symbol A Jack Knob B Wing Nut Retaining the Tool Bag C Wing Nut Retaining the Wheel Blocks 2 Turn the wing nut retaining the tool bag B counterclockwise to remove it 3 Turn the jack knob A counterclockwise to release the jack and wheel blocks from the bracket 4 Turn the wing nut retaining the wheel blocks C counterclockwise to ...

Page 448: ...ndle Extensions E Wheel Wrench F Hoist Cable G Tire Wheel Retainer H Spare Tire Valve Stem Pointed Down I Hoist Shaft Access Hole J Hoist End of Extension Tool K Spare Tire Lock 1 Open the hoist shaft access door C on the bumper to access the spare tire lock K 2 To remove the spare tire lock K insert the ignition key turn it clockwise and then pull it straight out 3 Assemble the two jack handle ex...

Page 449: ...are tire to the ground Continue to turn the wheel wrench until the spare tire can be pulled out from under the vehicle If the spare tire does not lower to the ground the secondary latch is engaged causing the tire not to lower See Secondary Latch System on page 10 85 for more information 6 Use the wheel wrench hook to pull the hoist cable closer to assist in reaching the spare tire 7 Tilt the tire...

Page 450: ...g See If a Tire Goes Flat on page 10 73 for more information 2 If the vehicle has a center cap that covers the wheel fasteners place the chisel end of the wheel wrench in the slot on the wheel and gently pry the cap out If the wheel has a bolt on hub cap loosen the plastic nut caps by turning the wheel wrench counterclockwise The plastic nut caps will be retained in the hub cap after it is removed...

Page 451: ... Front Tire Flat If the flat tire is on a front tire of the vehicle use the jack handle and only one jack handle extension Attach the wheel wrench to the jack handle extension Attach the jack handle to the jack A Position the jack on the frame behind the flat tire where the frame sections overlap Turn the wheel wrench clockwise to raise the vehicle Raise the vehicle far enough off the ground so th...

Page 452: ...se to raise the vehicle Raise the vehicle far enough off the ground so there is enough room for the spare tire to clear the ground WARNING Getting under a vehicle when it is lifted on a jack is dangerous If the vehicle slips off the jack you could be badly injured or killed Never get under a vehicle when it is supported only by a jack WARNING Raising the vehicle with the jack improperly positioned...

Page 453: ...cloth or a paper towel can be used however use a scraper or wire brush later to remove all rust or dirt 8 Put the wheel nuts back on with the rounded end of the nuts toward the wheel after mounting the spare tire WARNING Never use oil or grease on bolts or nuts because the nuts might come loose The vehicle s wheel could fall off causing a crash 9 Tighten each wheel nut by hand Then use the wheel w...

Page 454: ...pecification When reinstalling the regular wheel and tire also reinstall either the center cap or the bolt on hub cap depending on which one the vehicle has For center caps line up the tab on the center cap with the slot in the wheel The cap only goes in one way Place the cap on the wheel and press until it snaps into place For bolt on hub caps line up the plastic nut caps with the wheel nuts and ...

Page 455: ...r H Spare Tire Flat Tire Valve Stem Pointed Down I Hoist Shaft Access Hole J Hoist End of Extension Tool K Spare Tire Lock 1 Put the tire H on the ground at the rear of the vehicle with the valve stem pointed down and to the rear 2 Tilt the tire toward the vehicle Separate the tire wheel retainer from the guide pin Pull the pin through the center of the wheel Tilt the retainer down through the cen...

Page 456: ...kwise until you hear two clicks or feel it skip twice The cable cannot be overtightened 7 Make sure the tire is stored securely Push pull A and then try to turn B the tire If the tire moves use the wheel wrench to tighten the cable 8 Reinstall the spare tire lock 9 Reinstall the hoist shaft access cover To store the tools do the following A Wheel Blocks B Tool Bag with Jack Tools C Retaining Brack...

Page 457: ...stud and turn the wing nut D clockwise to secure 6 Return the storage tray to its original stored position Secondary Latch System This vehicle has an underbody mounted tire hoist assembly equipped with a secondary latch system It is designed to stop the spare tire from suddenly falling off your vehicle For the secondary latch to work the spare must be installed with the valve stem pointing down Se...

Page 458: ...ighten the cable 3 Loosen the cable by turning the wrench counterclockwise three or four turns 4 Repeat this procedure at least two times If the spare tire lowers to the ground continue with Step 5 under Removing the Spare Tire and Tools under Tire Changing on page 10 75 5 If the spare does not lower turn the wrench counterclockwise until approximately 15 cm 6 in of cable is exposed 6 Stand the wh...

Page 459: ... firmly in place The secondary latch has released and the spare tire is balancing on the jack 12 Lower the jack by turning the wheel wrench counterclockwise Keep lowering the jack until the spare tire slides off the jack or is hanging by the cable WARNING Someone standing too close during the procedure could be injured by the jack If the spare tire does not slide off the jack completely make sure ...

Page 460: ...talling the Spare and Storing a Flat or Spare Tire and Tools under Tire Changing on page 10 75 Notice If the vehicle has four wheel drive and a different size spare tire is installed do not drive in four wheel drive until the flat tire is repaired and or replaced The vehicle could be damaged and the repairs would not be covered by the warranty Never use four wheel drive when a different size spare...

Page 461: ...ying to start the vehicle by pushing or pulling it will not work and it could damage the vehicle 1 Check the other vehicle It must have a 12 volt battery with a negative ground system Notice Only use a vehicle that has a 12 volt system with a negative ground for jump starting If the other vehicle does not have a 12 volt system with a negative ground both vehicles can be damaged 2 Get the vehicles ...

Page 462: ...ositive jump starting terminal and a remote negative jump starting terminal You should always use these remote terminals instead of the terminals on the battery If the vehicle has a remote positive terminal it is located under a red plastic cover at the positive battery post To uncover the remote positive terminal open the red plastic cover The remote negative terminal is a stud located on the rig...

Page 463: ...e jumper cables do not have loose or missing insulation If they do you could get a shock The vehicles could be damaged too Before you connect the cables here are some basic things you should know Positive will go to positive or to a remote positive terminal if the vehicle has one Negative will go to a heavy unpainted metal engine part or to a remote negative terminal if the vehicle has one Do not ...

Page 464: ...erminal on the vehicle with the dead battery 10 Now start the vehicle with the good battery and run the engine for a while 11 Try to start the vehicle that had the dead battery If it will not start after a few tries it probably needs service Notice If the jumper cables are connected or removed in the wrong order electrical shorting may occur and damage the vehicle The repairs would not be covered ...

Page 465: ...round clearance and or special equipment Always flatbed on a car carrier Consult your dealer or a professional towing service if the disabled vehicle must be towed See Roadside Assistance Program U S and Canada on page 13 8 or Roadside Assistance Program Mexico on page 13 10 To tow the vehicle behind another vehicle for recreational purposes such as behind a motor home see Recreational Vehicle Tow...

Page 466: ...le for a long trip make sure the vehicle is prepared to be towed Dinghy Towing Two Wheel Drive Vehicles and Four Wheel Drive Vehicles with a Single Speed Automatic Transfer Case Notice If the vehicle is towed with all four wheels on the ground the drivetrain components could be damaged The repairs would not be covered by the vehicle warranty Do not tow the vehicle with all four wheels on the groun...

Page 467: ...n if the transmission is in P Park The driver or others could be injured Make sure the parking brake is firmly set before the transfer case is shifted to N Neutral 4 Shift the transfer case to N Neutral See See Four Wheel Drive Single Speed Automatic Transfer Case on page 9 42 or Four Wheel Drive Two Speed Automatic Transfer Case on page 9 37 5 Release the parking brake only after the vehicle bein...

Page 468: ...he rear wheels on the ground Two wheel drive transmissions have no provisions for internal lubrication while being towed Four wheel drive vehicles with a single speed automatic transfer case have no neutral position and will spin the transmission when the rear wheels turn To dolly tow a two wheel drive vehicle or a four wheel drive vehicle with a single speed automatic transfer case the vehicle mu...

Page 469: ... 42 or Four Wheel Drive Two Speed Automatic Transfer Case on page 9 37 7 Secure the vehicle to the dolly following the manufacturer s instructions 8 Release the parking brake only after the vehicle being towed is firmly attached to the towing vehicle 9 Turn the ignition to LOCK OFF After towing see Shifting Out of N Neutral under Four Wheel Drive Single Speed Automatic Transfer Case on page 9 42 o...

Page 470: ... tow vehicle following the dolly manufacturer s instructions 2 Drive the rear wheels onto the dolly 3 Firmly set the parking brake See Parking Brake on page 9 46 4 Put the transmission in P Park 5 Secure the vehicle to the dolly following the manufacturer s instructions 6 Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position WARNI...

Page 471: ...y on the surface they could stain Dry the finish with a soft clean chamois or an all cotton towel to avoid surface scratches and water spotting Finish Care Application of aftermarket clearcoat sealant wax materials is not recommended If painted surfaces are damaged see your dealer to have the damage assessed and repaired Foreign materials such as calcium chloride and other salts ice melting agents...

Page 472: ...aning the blades Bugs road grime sap and a buildup of vehicle wash wax treatments may cause wiper streaking Replace the wiper blades if they are worn or damaged Damage can be caused by extreme dusty conditions sand salt heat sun snow and ice Weatherstrips Apply silicone grease on weatherstrips to make them last longer seal better and not stick or squeak See Recommended Fluids and Lubricants on pag...

Page 473: ... inspect front and rear suspension and steering system for damaged loose or missing parts or signs of wear Inspect the power steering for proper hook up binding leaks cracks chafing etc Visually check constant velocity joints rubber boots and axle seals for leaks Body Component Lubrication Lubricate all key lock cylinders hood hinges liftgate hinges and steel fuel door hinge unless the components ...

Page 474: ...cts for cleaning the interior Use cleaners specifically designed for the surfaces being cleaned to prevent permanent damage To prevent overspray apply all cleaners directly to the cleaning cloth Cleaners should be removed quickly Never allow cleaners to remain on the surface being cleaned for extended periods of time Cleaners may contain solvents that can become concentrated in the interior Before...

Page 475: ...ve as much as possible prior to vacuuming To clean 1 Saturate a clean lint free colorfast cloth with water or club soda Microfiber cloth is recommended to prevent lint transfer to the fabric or carpet 2 Remove excess moisture by gently wringing until water does not drip from the cleaning cloth 3 Start on the outside edge of the soil and gently rub toward the center Rotate the cleaning cloth to a c...

Page 476: ...these solvents can permanently change the appearance and feel of leather or soft trim and are not recommended Do not use cleaners that increase gloss especially on the instrument panel Reflected glare can decrease visibility through the windshield under certain conditions Notice Use of air fresheners may cause permanent damage to plastics and painted surfaces If an air freshener comes in contact w...

Page 477: ...leration and or increased stopping distance which can cause a crash and injury Make sure the floor mat does not interfere with the pedals Use the following guidelines for proper floor mat usage The original equipment floor mats were designed for the vehicle If the floor mats need replacing it is recommended that GM certified floor mats be purchased Non GM floor mats may not fit properly and may in...

Page 478: ...Black plate 106 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 10 106 Vehicle Care 2 NOTES ...

Page 479: ...nicians who can perform required maintenance using genuine replacement parts They have up to date tools and equipment for fast and accurate diagnostics Many dealers have extended evening and Saturday hours courtesy transportation and online scheduling to assist with service needs Your dealer recognizes the importance of providing competitively priced maintenance and repair services With trained te...

Page 480: ... information in the Maintenance Schedule Additional Required Services Normal chart The Additional Required Services Severe are for vehicles that are Mainly driven in heavy city traffic in hot weather Mainly driven in hilly or mountainous terrain Frequently towing a trailer Used for high speed or competitive driving Used for taxi police or delivery service Refer to the information in the Maintenanc...

Page 481: ... the oil life system must be reset Your trained dealer technician can perform this work If the engine oil life system is reset accidentally service the vehicle within 5 000 km 3 000 mi since the last service Reset the oil life system when the oil is changed See Engine Oil Life System on page 10 10 Tire Rotation and Required Services Every 12 000 km 7 500 mi Rotate the tires if recommended for the ...

Page 482: ...d nearby heat shields for loose or damaged parts Lubricate body components See Exterior Care on page 10 99 Check starter switch See Starter Switch Check on page 10 32 Check automatic transmission shift lock control function See Automatic Transmission Shift Lock Control Function Check on page 10 32 Check ignition transmission lock See Ignition Transmission Lock Check on page 10 33 Check parking bra...

Page 483: ...Black plate 5 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 Service and Maintenance 11 5 ...

Page 484: ...s one works properly Replace as needed b Or every four years whichever comes first c Do not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the transfer case and should be replaced d Or every five years whichever comes first See Cooling System on page 10 16 e Or every ...

Page 485: ...Black plate 7 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 Service and Maintenance 11 7 ...

Page 486: ...o not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the transfer case and should be replaced d Or every five years whichever comes first See Cooling System on page 10 16 e Or every 10 years whichever comes first Inspect for fraying excessive cracking or damage replac...

Page 487: ...re to start the vehicle maintain a battery with full cranking power Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion free Belts Belts may need replacing if they squeak or show signs of cracking or splitting Trained dealer technicians can inspect the belts and recommend replacement when necessary Brakes Brakes stop...

Page 488: ...id in control for a smoother ride Signs of wear may include steering wheel vibration bounce sway while braking longer stopping distance or uneven tire wear As part of the multi point inspection trained dealer technicians can visually inspect the shocks and struts for signs of leaking blown seals or damage and can advise when service is needed Tires Tires need to be properly inflated rotated and ba...

Page 489: ...the alignment may need to be adjusted include pulling improper vehicle handling or unusual tire wear Your dealer has the required equipment to ensure proper wheel alignment Windshield For safety appearance and the best viewing keep the windshield clean and clear Signs of damage include scratches cracks and chips Trained dealer technicians can inspect the windshield and recommend proper replacement...

Page 490: ... 7 Engine Coolant 50 50 mixture of clean drinkable water and use only DEX COOL Coolant See Engine Coolant on page 10 17 Hydraulic Brake System DOT 3 Hydraulic Brake Fluid GM Part No 12377967 in Canada 89021320 Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements Power Steering System GM Power Steering Fluid GM Part No 89021184 in Canada 89021186 A...

Page 491: ...ase Four Wheel Drive DEXRON VI Automatic Transmission Fluid Front Axle Propshaft Spline or One Piece Propshaft Spline Two Wheel Drive with Auto Trans Spline Lubricant Special Lubricant GM Part No 12345879 in Canada 10953511 Hood Hinges Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Outer Tailgate Handle Pivot Points Multi Purpose Lubricant Superlube GM Part No 12346241 in...

Page 492: ...cation can be obtained from your dealer Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter Standard Filter 15908916 A3086C High Capacity Filter 15908915 A3085C Oil Filter 89017524 PF48 Spark Plugs 12621258 41 110 Wiper Blades Front 55 0 cm 21 6 in 25877402 Rear 30 0 cm 11 8 in 25820122 15908915 A3085C high capacity air cleaner filter may be substituted ...

Page 493: ...d Maintenance 11 15 Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance receipts Date Odometer Reading Serviced By Services Performed ...

Page 494: ...Black plate 16 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 11 16 Service and Maintenance Date Odometer Reading Serviced By Services Performed ...

Page 495: ...Black plate 17 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 Service and Maintenance 11 17 Date Odometer Reading Serviced By Services Performed ...

Page 496: ...Black plate 18 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 11 18 Service and Maintenance Date Odometer Reading Serviced By Services Performed ...

Page 497: ...ugh the windshield from outside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN is the engine code This code identifies the vehicle s engine specifications and replacement parts See Engine Specifications under Capacities and Specifications on page 12 2 for the vehicle s engin...

Page 498: ...Recommended Fluids and Lubricants on page 11 12 for more information Application Capacities Metric English Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge amount see the refrigerant label located under the hood See your dealer for more information Cooling System 5 3L V8 17 3 L 18 3 qt 6 0L V8 16 5 L 17 4 qt Engine Oil with Filter 5 7 L 6 0 qt Fuel Tank Regular...

Page 499: ...Case Fluid 1 5 L 1 6 qt Wheel Nut Torque 190 Y 140 lb ft All capacities are approximate When adding be sure to fill to the approximate level as recommended in this manual Recheck fluid level after filling Engine Specifications Engine VIN Code Spark Plug Gap 5 3L V8 FlexFuel with Active Fuel Management Iron Block LMG 0 1 02mm 0 040 in 5 3L V8 FlexFuel with Active Fuel Management Aluminum Block LC9 ...

Page 500: ...Black plate 4 1 Chevrolet Tahoe Suburban Owner Manual 2012 2nd 11 9 11 12 4 Technical Data Engine Drive Belt Routing If the vehicle is a hybrid see the hybrid supplement for more information ...

Page 501: ...ing Safety Defects to the Canadian Government 13 19 Reporting Safety Defects to General Motors 13 20 Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy 13 20 Event Data Recorders 13 20 OnStar 13 21 Navigation System 13 21 Radio Frequency Identification RFID 13 22 Radio Frequency Statement 13 22 Customer Information Customer Satisfaction Procedure U S and Canada Your satisfaction...

Page 502: ...ied with your new vehicle However if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpr...

Page 503: ...rocess from the time you file your complaint to the final decision should be completed in about 70 days We believe our impartial program offers advantages over courts in most jurisdictions because it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan CAMVAP call toll free 1 800 207 0685 or call the General Motors Custo...

Page 504: ...dealer sales agent or sales manager depending on your case Make sure that they have all necessary information They are interested in your continual satisfaction STEP TWO If you are not satisfied please contact the general manager or your dealership owner to ask for their help If they are not able to resolve your case ask them to contact the right people at General Motors for support if needed STEP...

Page 505: ...e 1 800 243 8872 From Puerto Rico 1 800 496 9992 English 1 800 496 9993 Spanish From U S Virgin Islands 1 800 496 9994 Canada General Motors of Canada Limited Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 www gm ca 1 800 263 3777 English 1 800 263 7854 French 1 800 263 3830 For Text Telephone devices TTYs Roadside Assistance 1 800 268 6800 Overseas Please...

Page 506: ...om Mexico From Mexico City 5329 0811 From Other Mexico Locations 01 800 466 0811 United States and Canada 1 866 466 8190 Costa Rica 00 800 052 1005 Guatemala 1 800 999 5252 Panama 00 800 052 0001 Dominican Republic 1 888 751 5301 El Salvador 800 6273 Honduras 800 0122 6101 Customer Assistance for Text Telephone TTY Users U S and Canada To assist customers who are deaf hard of hearing or speech imp...

Page 507: ...mber Services Earnings summaries Other Helpful Links Chevrolet www chevrolet com Chevrolet Merchandise www chevymall com Help Center www chevrolet com pages mds helpcenter faq do FAQ Contact Us Chevrolet Owner Centre Canada chevroletowner ca Take a trip to the Chevrolet Owner Centre Chat live with online help representatives Use the Vehicle Tools section Access third party enthusiast sites and soc...

Page 508: ...ne TTY 1 888 889 2438 For Canadian purchased vehicles call 1 800 268 6800 Service is available 24 hours a day 365 days a year Calling for Assistance When calling Roadside Assistance have the following information ready Your name home address and home telephone number Telephone number of your location Location of the vehicle Model year color and license plate number of the vehicle Odometer reading ...

Page 509: ...e Change Service to change a flat tire with the spare tire The spare tire if equipped must be in good condition and properly inflated It is the owner s responsibility for the repair or replacement of the tire if it is not covered by the warranty Battery Jump Start Service to jump start a dead battery Services Not Included in Roadside Assistance Impound towing caused by violation of any laws Legal ...

Page 510: ...e terms and conditions of the program The Roadside Assistance program is not part of or included in the coverage provided by the New Vehicle Limited Warranty Roadside Assistance provides assistance to the driver and passengers while driving the vehicle within your city of residence or on any passable road in Mexico the United States and Canada Services are subject to the limitations described in t...

Page 511: ...ler you will be asked to cover the difference in cost at the time of the move If the vehicle cannot be received by the nearest Chevrolet dealer due to scheduling conflicts the vehicle will be taken to a safe place where it will remain for up to 48 hours until it can be taken to the dealer If the storage costs exceed the amount authorized the owner is responsible to pay the difference at the time o...

Page 512: ...rs are complete Once the dealer has reported that the vehicle has been repaired Roadside Assistance will provide bus or commercial airline one way service subject to availability for the person designated by you to collect your vehicle at the dealership s location if you or the designated person are not in the same town or city as the dealership These services are not provided for U S or Canada re...

Page 513: ...dside Assistance services are of no cost to you and available 24 hours a day 365 days a year Costs are only incurred in situations that exceed the limits of the program some of which are listed previously in this section To contact Roadside Assistance by phone use the following numbers Mexico 01 800 466 0800 United States 1 866 466 8901 Canada 1 800 268 6800 E mail asistencia chevrolet gm com Chev...

Page 514: ...by providing several transportation options Depending on the circumstances your dealer can offer one of the following Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation Dealers may provide shuttle service to get you to your destination with minimal interruption of your daily schedule This includes one way or round trip shuttle service within reasonable time ...

Page 515: ...tions described herein at its sole discretion Collision Damage Repair U S and Canada If the vehicle is involved in a collision and it is damaged have the damage repaired by a qualified technician using the proper equipment and quality replacement parts Poorly performed collision repairs diminish the vehicle resale value and safety performance can be compromised in subsequent collisions Collision P...

Page 516: ...e policy terms Many insurance policies provide reduced protection to the GM vehicle by limiting compensation for damage repairs through the use of aftermarket collision parts Some insurance companies will not specify aftermarket collision parts When purchasing insurance we recommend that you ensure that the vehicle will be repaired with GM original equipment collision parts If such insurance cover...

Page 517: ...e the vehicle there or have it towed there Specify to the facility that any required replacement collision parts be original equipment parts either new Genuine GM parts or recycled original GM parts Remember recycled parts will not be covered by the GM vehicle warranty Insurance pays the bill for the repair but you must live with the repair Depending on your policy limits your insurance company ma...

Page 518: ...out the vehicle The Owner Manual includes the Maintenance Schedule for all models In Portfolio Includes a Portfolio Owner Manual and Warranty Booklet RETAIL SELL PRICE 35 00 U S plus handling and shipping fees Without Portfolio Owner Manual only RETAIL SELL PRICE 25 00 U S plus handling and shipping fees Current and Past Models Technical Service Bulletins and Manuals are available for current and ...

Page 519: ... recall and remedy campaign However NHTSA cannot become involved in individual problems between you your dealer or General Motors To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator NHTSA 1200 New Jersey Avenue S E Washington D C 20590 You can also obtain other information about motor vehicle ...

Page 520: ...if so equipped to provide antilock braking to help the driver control the vehicle These modules may store data to help your dealer technician service the vehicle Some modules may also store data about how you operate the vehicle such as rate of fuel consumption or average speed These modules may also retain the owner s personal preferences such as radio presets seat positions and temperature setti...

Page 521: ...it with others except with the consent of the vehicle owner or if the vehicle is leased with the consent of the lessee in response to an official request by police or similar government office as part of GM s defense of litigation through the discovery process or as required by law Data that GM collects or receives may also be used for GM research needs or may be made available to others for resea...

Page 522: ...personal information or link with any other GM system containing personal information Radio Frequency Statement This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission FCC rules and with Industry Canada Standards RSS GEN 210 220 310 Operation is subject to the following two conditions 1 The device may not cause harmful interferen...

Page 523: ... system that can connect to a live Advisor for Emergency Security Navigation Connection and Diagnostic Services The OnStar system status light is next to the OnStar buttons If the status light is Solid Green System is ready Flashing Green On a call Red Indicates a problem Push Q or call 1 888 4 ONSTAR 1 888 466 7827 to speak to an Advisor Push X to Make a call end a call or answer an incoming call...

Page 524: ... used to identify the vehicle location and can provide critical information to emergency personnel The Advisor is also trained to offer critical assistance in emergency situations Security OnStar provides services like Stolen Vehicle Assistance Remote Ignition Block and Roadside Assistance if the vehicle is equipped with these services OnStar can unlock the vehicle doors remotely if it is equipped...

Page 525: ...ready then a tone 3 Say Goodbye Exits voice commands Get My Destination 1 Push X System responds OnStar ready then a tone 2 Say Get my destination System responds with miles to the destination then responds with OnStar ready then a tone 3 Say Goodbye Exits voice commands Other Navigation Services Available from OnStar OnStar eNav Allows subscribers to send destinations from Google Maps and MapQues...

Page 526: ... responds OnStar ready 2 Say My Number System responds Your OnStar Hands Free Calling number is End a Call Push X System responds Call ended Store a Name Tag for Speed Dialing 1 Push X System responds OnStar ready 2 Say Store System responds Please say the number you would like to store 3 Say the entire number without pausing System responds Please say the name tag 4 Pick a name tag System respond...

Page 527: ...ormation If OnStar receives information that vehicle ownership has changed OnStar may send a voice message to the vehicle requesting updated account information Reactivation for Subsequent Owners Push Q and follow the prompts to speak to an Advisor as soon as possible after acquiring the vehicle The Advisor will update vehicle records and will explain the OnStar service offers and options availabl...

Page 528: ...eless phone network congestion or jamming See Radio Frequency Statement on page 13 22 for information regarding Part 15 of the Federal Communications Commission FCC rules and Industry Canada Standards RSS GEN 210 220 310 Services for People with Disabilities Advisors provide services to help subscribers with physical disabilities and medical conditions Push Q for help with Locating a gas station w...

Page 529: ...ter the vehicle has been off continuously for five days After five days OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle Global Positioning System GPS Obstruction of the GPS can occur in a large city with tall buildings in parking garages around airports in tunnels underpasses or parking garages or in an area with very dense trees If GPS signals are not ava...

Page 530: ...y These systems may not operate if the battery is discharged or disconnected Add on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle Do not add any electrical equipment See Add On Electrical Equipment on page 9 90 Added electrical equipment may interfere with the operation of the OnStar system and cause it to not operate Privacy The complete OnSt...

Page 531: ...kes an Airbag Inflate 3 36 What Will You See after an Airbag Inflates 3 37 When Should an Airbag Inflate 3 35 Where Are the Airbags 3 32 Airbags Adding Equipment to the Vehicle 3 44 Passenger Status Indicator 5 18 Readiness Light 5 18 Servicing Airbag Equipped Vehicles 3 44 System Check 3 30 Alarm System Anti theft 2 15 AM FM Radio 7 8 Antenna Rear Side Window 7 14 Satellite Radio 7 14 Anti theft ...

Page 532: ...ement Wiper 10 34 Bluetooth 7 48 Brake Pedal and Adjustable Throttle 9 22 System Warning Light 5 23 Brakes 10 26 Antilock 9 44 Assist 9 46 Fluid 10 27 Parking 9 46 System Messages 5 37 Braking 9 4 Break In New Vehicle 9 22 Bulb Replacement 10 39 Fog Lamps 6 6 Halogen Bulbs 10 37 Headlamp Aiming 10 35 Bulb Replacement cont d Headlamps 10 37 License Plate Lamps 10 39 Taillamps Turn Signal Stoplamps ...

Page 533: ...nditioning 8 1 Dual Automatic 8 4 Heating 8 1 Rear 8 10 8 11 Clock 5 8 Cluster Instrument 5 12 Collision Damage Repair 13 15 Compass 5 6 Connections OnStar 14 4 Continuous Damping Control CDC 9 51 Control of a Vehicle 9 3 Convex Mirrors 2 18 Coolant Engine 10 17 Engine Temperature Gauge 5 15 Cooling System 10 16 Engine Messages 5 39 Courtesy Transportation Program 13 14 Cover Cargo 4 2 Cruise Cont...

Page 534: ...cont d Vehicle Load Limits 9 16 Wet Roads 9 11 Winter 9 13 Dual Automatic Climate Control System 8 4 DVD Rear Seat Entertainment System 7 35 DVD CD Player 7 20 E E85 Fuel 9 66 Electrical Equipment Add On 9 90 Electrical System Engine Compartment Fuse Block 10 41 Fuses and Circuit Breakers 10 41 Instrument Panel Fuse Block 10 45 Overload 10 40 Emergency OnStar 14 2 Engine Air Cleaner Filter 10 14 C...

Page 535: ...n 10 11 Brakes 10 27 Four Wheel Drive Transfer Case 9 37 9 42 Power Steering 10 24 Washer 10 25 Fog Lamps Bulb Replacement 6 6 Folding Mirrors 2 21 Four Wheel Drive 10 29 9 37 9 42 Front Axle 10 30 Front Fog Lamp Light 5 27 Front Seats Adjustment 3 3 Heated and Ventilated 3 10 Fuel 9 63 Additives 9 65 E85 85 Ethanol 9 66 Economy Driving 1 29 Filling a Portable Fuel Container 9 69 Filling the Tank ...

Page 536: ...0 37 Hazard Warning Flashers 6 5 Head Restraints 3 2 Headlamps Aiming 10 35 Automatic 6 4 Bulb Replacement 10 37 Daytime Running Lamps DRL 6 3 Flash to Pass 6 3 High Beam On Light 5 27 High Low Beam Changer 6 2 Heated Rear Seats 3 11 Heated and Ventilated Front Seats 3 10 Heated Mirrors 2 21 Heater Engine 9 26 Heating and Air Conditioning 8 1 High Beam On Light 5 27 Highway Hypnosis 9 12 Hill and ...

Page 537: ...ts after a Crash 3 62 LATCH Lower Anchors and Tethers for Children 3 55 Level Control Automatic 9 51 Liftgate Carbon Monoxide 2 10 Lighting Entry 6 9 Exit 6 9 Illumination Control 6 7 Lights Airbag Readiness 5 18 Antilock Brake System ABS Warning 5 23 Lights cont d Brake System Warning 5 23 Charging System 5 20 Cruise Control 5 27 Engine Oil Pressure 5 26 Flash to Pass 6 3 Front Fog Lamp 5 27 High...

Page 538: ...ry Seats 3 8 Messages Airbag System 5 44 Anti theft Alarm System 5 44 Battery Voltage and Charging 5 37 Brake System 5 37 Door Ajar 5 38 Engine Cooling System 5 39 Engine Oil 5 40 Engine Power 5 40 Fuel System 5 41 Key and Lock 5 41 Lamp 5 41 Object Detection System 5 41 Ride Control System 5 43 Tire 5 44 Transmission 5 45 Vehicle 5 37 Vehicle Reminder 5 46 Washer Fluid 5 47 Mirrors Automatic Dimm...

Page 539: ...w 14 1 Security 14 2 System In Brief 1 30 Operation Infotainment System 7 3 Ordering Service Publications 13 18 Outlets Power 5 9 Overheated Engine Protection Operating Mode 10 23 Overheating Engine 10 21 Overview OnStar 14 1 P Park Shifting Into 9 27 Shifting Out of 9 29 Tilt Mirrors 2 22 Parking Assist Ultrasonic 9 54 Brake 9 46 Brake and P Park Mechanism Check 10 33 Over Things That Burn 9 29 P...

Page 540: ...ide Window Antenna 7 14 Rear Storage 4 2 Rear Vision Camera RVC 9 59 Rear Window Washer Wiper 5 6 Rearview Mirrors 2 22 Automatic Dimming 2 22 Reclining Seatbacks 3 6 Recommended Fuel 9 63 Recommended Fluids and Lubricants 11 12 Records Maintenance 11 15 Recreational Vehicle Towing 10 93 Reimbursement Program GM Mobility 13 8 Remote Keyless Entry RKE System 2 3 Remote Vehicle Start 2 6 Replacement...

Page 541: ...7 9 Scheduling Appointments 13 13 Seats Adjustment Front 3 3 Center Seat 3 4 Head Restraints 3 2 Heated and Ventilated Front 3 10 Heated Rear 3 11 Lumbar Adjustment Front 3 5 Memory 3 8 Power Adjustment Front 3 4 Reclining Seatbacks 3 6 Second Row 3 12 Third Row Seat 3 16 Second Row Seats 3 12 Secondary Latch System 10 85 Securing Child Restraints 3 63 3 66 Security Light 5 26 OnStar 14 2 Vehicle ...

Page 542: ...ck Vehicle 9 15 Sun Visors 2 25 Sunroof 2 25 Symbols iv System Infotainment 7 1 Roof Rack 4 3 T Tachometer 5 13 Taillamps Bulb Replacement 10 38 Text Telephone TTY Users 13 6 Theft Deterrent Systems 2 17 Immobilizer 2 17 Third Row Seats 3 16 Throttle Adjustable 9 22 Time 5 8 Tires Buying New Tires 10 66 Chains 10 72 Changing 10 75 Designations 10 53 Different Size 10 68 Full Size Spare 10 88 If a ...

Page 543: ...ssion Automatic 9 32 Fluid Automatic 10 11 Messages 5 45 Transportation Program Courtesy 13 14 Trip Odometer 5 13 Turn and Lane Change Signals 6 5 Turn Signal Bulb Replacement 10 38 U Ultrasonic Parking Assist 9 54 Uniform Tire Quality Grading 10 69 Universal Remote System 5 56 Operation 5 61 Programming 5 56 Using This Manual iv V Vehicle Canadian Owners iii Control 9 3 Identification Number VIN ...

Page 544: ... Warnings iv Cautions and Danger iv Hazard Flashers 6 5 Washer Fluid 10 25 Messages 5 47 Wheels Alignment and Tire Balance 10 70 Different Size 10 68 Replacement 10 71 When It Is Time for New Tires 10 65 Where to Put the Restraint 3 53 Windows 2 23 Power 2 24 Windshield Wiper Washer 5 5 Winter Driving 9 13 Wiper Blade Replacement 10 34 Wipers Rear Washer 5 6 ...

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